Simon Lau

Simon is SVP of Product at Otter.ai leading team collaboration features, product-led growth, and building a team of product managers and QA engineers to deliver a leading AI SaaS product
Productivity Hacks
Creating an Effective Communication Plan, With Examples
Effective communication doesn’t happen by chance — it’s planned and nurtured. A communication plan fosters collaboration and keeps everyone informed.
Productivity Hacks
How To Run a Successful Post-Mortem Meeting: 7 Steps
Despite the somber name, a post-mortem meeting is a chance for teams to celebrate success and stimulate growth. Here’s how to run a successful wrap-up.
Productivity Hacks
14 Essential Project Management Skills for Success
Project managers juggle resources, teams, and shifting objectives. Here are 14 project management skills to push your goals from concept to completion.
Productivity Hacks
How To Record a Microsoft Teams Meeting: A Step-by-Step Guide
The better your meeting strategies, the better your impact. Learn how to record a Microsoft Teams meeting and make the most of every gathering.
Productivity Hacks
Meeting Notes Template With Action Items: Your Guide to Productive Meetings
Learn how to create an effective meeting notes template with action items to enhance productivity and make sure you don’t miss any tasks.
Productivity Hacks
Scrum Meeting: What It Is and How To Run One
Consistent communication is the pathway to progress. Here’s how scrum meetings can improve your team’s workflow and project success.
Productivity Hacks
How To Run a Meeting Like a Pro: Strategies and Tips
Learning how to run a meeting is a fine balance between order and creativity. Here are seven tips for effective meetings every time.
Productivity Hacks
How To Start a Meeting: Tips and Examples
Learning how to start a meeting boils down to applying the right strategies to draw interest and capture your participants’ attention. Let’s see how.
Productivity Hacks
Choosing the Best Speech-To-Text App for 2025
AI-powered transcription apps can transform your productivity. Here are the top 4 apps on the market in 2025 and why Otter is the best option.
Productivity Hacks
How To Take Interview Notes Like a Pro: 10 Tips
Taking great interview notes makes following up easier, from action items to next steps. Here are 10 tips to improve your notetaking strategies.
Productivity Hacks
How To Generate a YouTube Transcript: A Complete Guide
Learn how to generate a YouTube transcript for more accessible videos, both on the platform and with AI-powered tools like Otter.
Productivity Hacks
59 Creative Check-In Questions for Meetings
Check-ins are important pulse checks to ensure teams are aligned and supported. To make the most of them, here are check-in questions for meetings.
Productivity Hacks
How To Write the Best Follow-Up Emails: Templates and Best Practices
When it comes to writing emails, every word counts. Here are five of the best follow-up email templates to get people to hit “reply.”
Productivity Hacks
48 Powerful One-on-One Questions To Improve Team Engagement
A one-on-one is an opportunity to build strong work relationships. Here are 48 one-on-one questions to make each conversation count.
Productivity Hacks
The Top 8 Meeting Scheduling Software for 2025
Planning meetings doesn’t have to be a hassle. Here’s a guide to the best meeting scheduling software that does it for you.
Productivity Hacks
Super Bowl Commercials with Otter.ai: Your Game Day Memory Hero for Super Bowl 58
Tune in on February 11, 2024 from Las Vegas, Nevada
Productivity Hacks
5 Tips for Productive Meetings 
We've all been there: meetings that drag on, lack focus, and leave us feeling drained. Fear not, fellow time warrior! Here are 5 actionable tips to transform your meetings into productivity powerhouses.
Productivity Hacks
How to Select an AI meeting assistant
AI meeting assistants are becoming increasingly popular as businesses seek ways to improve meeting productivity and efficiency. However, with so many different options available, it can be challenging to know which one is right for you.
Productivity Hacks
Top 5 AI Meeting Assistants
AI meeting assistants are becoming increasingly popular as businesses look for ways to improve the productivity and efficiency of their meetings. These assistants can automate a variety of tasks, such as taking notes, transcribing conversations, and generating summaries.
Productivity Hacks
Live Transcribing Zoom, Microsoft Teams and Google Meet using OtterPilot
Otter.ai's OtterPilot is a powerful AI Meeting Assistant to help you get the most out of your meetings. It can automatically join your Zoom, Microsoft Teams, and Google Meet meetings, transcribe them in real-time, and provide you with a live meeting summary. Viewing the live transcript and summary is a feature unavailable in many other meeting note tools.
Product Update
OtterPilot™ is the Smart AI Meeting Assistant You’ve Been Waiting For
OtterPilot is MeetingGenAI. Never take meeting notes again. Get transcripts, automated summaries, action items to save time and increase meeting productivity by eliminating the need to take manual meeting notes.
Productivity Hacks
Improve Collaboration for your Company All-Hands Calls
All-hands calls are an essential tool for companies to keep their employees informed, engaged, and working towards common goals. However, it can be challenging to ensure that everyone is collaborating effectively during these calls. Here are some ways to improve collaboration during all-hands calls.
Productivity Hacks
The Future of Meetings
The future of meetings is likely to involve a combination of in-person and virtual interactions. With the rise of remote work, it's becoming increasingly common for people to participate in meetings remotely, using videoconferencing tools like Zoom, Skype, and Google Meet.
Productivity Hacks
4 Ways Otter Can Improve Client Meetings for Agencies in 2023
As technology continues to advance, it's important for agencies to stay current and adopt tools that can help them better serve their clients. One such tool that agencies should consider adopting for client meetings in 2023 is Otter.
Productivity Hacks
6 Tips to Make Meetings more Accessible in 2023
Corporate meetings are an essential part of business operations, but they can often be exclusionary for employees with disabilities. By making meetings more accessible, businesses can create a more inclusive and supportive work environment for all employees. Here are some tips for making corporate meetings more accessible.
Product Update
Meet the New Otter
We’re excited to launch the new Otter — built for the half billion hybrid work professionals who are running from one meeting to the next, while juggling multiple projects with various teams. 
Productivity Hacks
The Best Work From Home Apps of 2022: WFH Effectively
Want to know which apps are best for working at home? Then this blog is for you! Uncover the best apps to use while working from home in 2022.
Product Update
Otter® Chrome Extension makes it easier than ever to OtterPilot™ Your Virtual Meetings with AI
With the Otter Chrome Extension, users can easily add OtterPilot™ to their meetings on Zoom and Google Meet. Otter will join the meeting and use AI to automatically record audio, write notes, capture slides, and share the notes with all the attendees. After the meeting, it generates an Automated Summary, making it easy for users to recall and share key points.
Product Update
Put Your Microsoft Teams Meetings on OtterPilot
OtterPilot is an AI meeting assistant that records audio, writes notes, automatically captures slides, and generates summaries.
Product Update
Put Your Google Meet Meetings on OtterPilot™
OtterPilot integrates with your calendar so it can automatically join, record, transcribe, share meeting notes for you even when you can’t be there.
Customer Stories
Featured Ethical Business Strategist — Lucie Chiochetti
When done right, meetings can be the gateway to innovation and progress. Therefore, recording the proceedings of these events is just as important...
Customer Stories
Featured Product Manager — Megan Huynh
Since the onset of the global pandemic, there has been a massive shift in the way businesses conduct their operations. As remote working...
Other
Microsoft Word(DOCX)エクスポートと自動改行付きSRT
Otter Pro と Otter for Business の新機能が追加され、Microsoft Word (DOCX) と SRT の自動改行機能により、Otter からのエクスポートがより簡単行えます
Productivity Hacks
Choosing the Best Audio to Text Converter
Taking notes during meetings can be difficult. It’s hard to keep up with the speed people talk, and it’s even harder to take notes and listen to what people are saying at the same time. You could go back through recordings ( if there is a recording ) but this.
Productivity Hacks
How To Record a Google Meet: A Complete Guide
You can record Google Meet calls with a little pre-meeting preparation. But with Otter.ai, you can turn recordings into actionable summaries and notes.
Customer Stories
Featured Film Teacher — Adam Burns
The Coronavirus pandemic caused thousands of classes, seminars, and meetings to shift online. This has become a massive struggle for educators...
Customer Stories
Featured Nursing Student — Veronica Conley
The COVID-19 pandemic has resulted in millions of schools being shut across the globe. As a result, education changed drastically, with e-learning...
Customer Stories
Featured CEO — Joanne Brooks
In the pre-pandemic world, virtual meetings and online seminars were a rarity, usually conducted on an experimental basis only. But now, everyone...
Customer Stories
Featured CEO & Board Advisor — James Routledge
Strategic leaders strive to cultivate an environment conducive to the growth of their employees. Meetings are a great way for them to gauge the...
Other
Announcing The Winners Of Otter Stories
We are thrilled to announce the winners of our Otter Stories Video Contest! We received over three hundred video submissions and we were inspired b...
Customer Stories
Featured Educator — Juliet Inyang
Hundreds of conferences were postponed, canceled, or shifted online due to the COVID-19 pandemic. This has become a massive hassle...
Customer Stories
Featured Entrepreneur — Amy Modglin
The 2020 pandemic left everyone locked in their houses, isolated from one another. As the communication landscape rapidly shifted, people had to...
Customer Stories
Featured Video Producer — Lucinda Emms
Conducting video interviews is no easy task. It takes journalistic skills and critical expertise to ask the right questions at the right time...
How To
Otter.ai for Clubdeck
Transcribe, highlight, & share Clubhouse live!
Product Update
Put Your Zoom Meetings on OtterPilot
OtterPilot is an AI meeting assistant that records audio, writes notes, automatically captures slides, and generates summaries.
Customer Stories
Featured Entrepreneur – Paulina Karpis
Otter became an essential part of brunchwork’s daily workflow after the pandemic hit. Before Covid 90% of their revenue came from in-person events...
Other
Otterを用いたZoomへのリアルタイム字幕表示
Otter for Live Captions for Zoom 機能を用いて、Zoom会議やウェビナーにリアルタイムで英語の字幕を付与することが出来ます。
Other
Otterを用いたZoomウェビナーの書き起こし
Zoomウェビナー用のOtter Live Notesは、ウェビナーにリアルタイムの英語文字起こし機能を追加します。参加者は、Otterをブラウザウィンドウや、スマートフォン等のデバイスで確認し、文字起こしの確認や、テキストの強調表示やコメントの追加をすることができます
Other
コメント機能
コメント機能により、共同編集者と書き起こしデータにメモで注釈を付与する、メッセージ交換をすることが可能です
Other
New Data Reveal Meeting Changes Needed as Companies Evaluate Hybrid Work Plans
This week Microsoft announced it was inviting more employees back to campus and that their workforce was on “the brink of a disruption” with a move to hybrid work. The software giant shared that while they were evolving their own hybrid work strategy, they knew for sure that “flexible work
How To
Choose Who You Share With
How Privacy Works When You Share At Otter.ai, your privacy is paramount to us. We know some conversations are meant to stay between just you or...
How To
5 Reasons Why You Need Otter.ai for Zoom
5 Reasons Why You Need Otter.ai for Zoom
Product Update
Automatic Live Captions for Zoom with Otter.ai
Otter Live Captions for Zoom adds AI closed captioning in real time for Zoom meetings and webinars you host. Participants can click a button to see...
Productivity Hacks
Virtual Meeting: 8 Key Tips for Running It Effectively
Virtual meetings are the new norm, but they’re not without growing pains. Here are eight actionable tips to run productive online conversations.
How To
How to live transcribe Zoom meetings with Otter.ai and Soundflower on Mac
The easiest way to live transcribe a video meeting on a Mac without playing the sound on speaker mode is by using Otter.ai - here's how...
Product Update
Live transcribe Zoom Webinars with Otter.ai
Otter.ai live transcription and meeting notes assistant for Zoom Pro, Business, and Enterprise (English only)
How To
How to transcribe any video with Otter.ai
To transcribe any video side-by-side with Otter.ai, all you need to do is follow these 3 easy steps!
How To
Login Help
Wondering why you log in and you see a free Otter Basic account without the conversations you saved? You probably logged into the wrong account or ina
Product Update
How to configure SAML single sign-on (SSO) in Otter.ai
SAML-based single sign-on (SSO) gives members access to Otter through an identity provider (IDP) of your choice.
How To
How to transcribe Cisco Webex meetings with Otter.ai
Transcribing a Webex meeting is easy with Otter.ai: all you need to do is follow these 5 simple steps...
How To
How to transcribe a video on a PC with Otter.ai
The easiest way to transcribe a (live) video on a PC without playing the sound on speaker mode is to use this simple tool!
How To
How to transcribe a video on a Mac with Otter.ai
The easiest way to transcribe a (live) video on a Mac without playing the sound on speaker mode is by using Otter.ai - here's how...
How To
How to transcribe any video meeting with Otter.ai
To easily transcribe a video meeting LIVE with Otter.ai, all you have to do is follow these 4 simple steps...
Other
Otter.ai announces Live Notes for Zoom on CNBC Squawk Alley
Otter Live Video Meeting Notes is a new feature that enables Zoom meeting hosts to provide live transcription and collaborative note-taking to all participants, making remote work and learning more accessible and productive.
How To
Troubleshoot Zoom recordings stopped syncing
Have Zoom recordings that stopped syncing into Otter.ai and are now "processing" for a long time? This article will help you troubleshoot and resolve this problem.
Product Update
Live transcribe Zoom with Otter.ai
At a time when most meetings, events, and classes have gone virtual, remote workers and students struggle to listen and pay attention while taking...
Product Update
Live transcribe Zoom meetings with Otter.ai
Work from home productively – At a time when most meetings, events, and classes have gone virtual, remote workers and students struggle to listen...
Other
Otterのよくある質問|英語音声の文字起こしアプリOtter
Otterのよくある質問ページです。Otterは英語音声の文字起こしアプリです。英語音声を精度高くリアルタイムでテキスト化。英語会議や海外出張でのイベント、英語動画や洋画での英語の勉強などビジネス・プライベート様々なシーンで活躍すること間違いなし。
Other
A Year In Review 2019
in 2019, 1 million+ member joined Otter community, ottered over 150 million minutes of conversations. Otter.ai is for automatic meeting notes.
Other
Otterご利用ガイド|英語音声の文字起こしアプリOtter
Otterのご利用ガイドページです。Otterはの英語音声の文字起こしアプリです。英語音声を精度高くリアルタイムでテキスト化。英語会議や海外出張でのイベント、英語動画や洋画での英語の勉強などビジネス・プライベート様々なシーンで活躍すること間違いなし。
Product Update
Comments
Wished you could annotate your notes and exchange messages with collaborators in Otter.ai? Now you can, with Comments.
Product Update
Personalize Otter.ai with Custom Vocabulary to Boost Accuracy
You can teach Otter.ai proper names, jargon, acronyms, and unique name spellings with Custom Vocabulary – a paid features in Otter Premium and...
Product Update
Otter’s new Highlight Summary feature turns your meeting notes into a summary that you can share
One of the most requested features is now available! This simple but effective feature ‘ottermagically’ creates a summary of all your highlights...
Product Update
Microsoft Word (DOCX) Export and SRT with Automatic Line Breaks
Exporting from Otter just got easier with Microsoft Word (DOCX) and auto-cut SRT support – new exclusive features in Otter Premium and Otter for Te...
Customer Stories
Featured Student - Jo-Ann Christina
Jo-Ann Christina started using Otter as a way to capture notes and details during courses. A truly dedicated student, she had found that...
Customer Stories
Featured Student - Michaela O'Neill
Michaela O'Neill needed help. Asperger’s Syndrome kept her mind wandering and losing focus during class. She knew she needed to pay attention...
Other
"Coolest thing since the Roomba" – Otter.ai
From transcribing meetings and speeches in real time to detecting speakers and keywords, Otter Voice Meeting Notes is often considered one of the coolest AI apps by analysts and users alike.
Other
Life made easy with Otter.ai
Journalists, writers, podcasters, students, and business professionals praise Otter Voice Meeting Notes for making it easier to transcribe interviews, write articles, and take notes.
Product Update
Transcribe Zoom recordings automatically
Otter can automatically sync cloud recordings from your Zoom account and transcribe them in your Otter account.
Other
How do you Otter?
Submit your Otter Stories before October 31st and get a chance to win 1 year free premium services of Otter. Sign up now.
Other
Creating captions & subtitles for videos using Otter
A how-to guide for using Otter for subtitles editing and creating captions for videos.
Other
Content creators recommend Otter
Content creators stay prolific by using Otter to capture story ideas on the go and write more easily by speaking.
Other
Foreign Student Learns English with Otter
An inspirational story about a young Korean woman who is motivated to improve her English.
Other
The New York Times, Nicholas Fandos swoons over Otter.ai
Nicholas Fandos covers the Capitol, where “a lot of energy goes into being in the right place at the right time.” Some in-house resources help. How do New York Times journalists use technology in their jobs and in their personal lives? Nicholas Fandos, a reporter in Washington who covers Congress,
Otter Podcast
Dale Beaumont recommends Otter at Youpreneur Summit
Dale Beaumont is a dynamic and compelling business educator, speaker, entrepreneur and author, Dale...
Otter Podcast
Jeremy Caplan on Otter and AI for Journalists
Jeremy Caplan, Director of Education for the Tow-Knight Center for Entrepreneurial Journalism at the City University of New...
Other
How accurate is Otter?
Real accounts by real people who have used the Otter app and recommended it.
Other
Transcription service Otter launches enterprise app for teams - ZDNet
The Otter app uses AI and machine learning to render accurate transcripts that identify speakers, suggest keywords, and allow keyword searching. By Natalie Gagliordi for Between the Lines, ZDNet – see original article Free transcription app Otter.ai is introducing a new product that aims to bring collaborative voice transcription to
Other
Global Mobile Awards 2019 Nominee Shortlist
See full list of nominees Best Content and Media InnovationBBC for Civilisations ARBurger King/FCB New York for Whopper for a pennyEpic Games for The Fortnite franchiseOtter for Otter Voice NotesSamsung for Samsung Audio AcordesVero for Vero
Other
Best Daily Helpers of 2018 – Google Play
These practical apps are our new favorite essentials — the tools keeping us productive and making everyday tasks more efficient and enjoyable. Previous full article link, no longer available.
Other
AI breakthrough: Otter.ai app can transcribe your meetings in real time, for free - ZDNet
The startup has pulled off a feature that artificial intelligence giants and natural language processing software have been working on for years.