Live Assist is the first real-time AI coaching agent that joins your calls and quietly feeds you exactly what you need, exactly when you need it.

Otter is now available as a native connector in Glean, which means your meeting transcripts, summaries, and action items are searchable in Glean alongside everything else your organization knows without switching apps or digging through a separate tool.

With Otter’s Jira AI Chat Connector, meeting outcomes can flow into Jira automatically, and Otter AI Chat can pull live Jira context into any conversation. This means the gap between "we discussed it" and "it's tracked" gets a lot smaller.

When we started Otter.ai a decade ago, my co-founder Yun Fu and I started with a simple question: people have been talking for hundreds of thousands of years, but almost all the conversations are lost; what if we capture and organize all the conversations in the world? It turned out to be a popular product with over 35 million users, over a billion meetings transcribed, and by our estimate more than $1.5 billion in time saved for the people and organizations who use us.

Otter now connects to Salesforce in both directions, in real time.

With AI Chat Connectors, Otter can now talk to Google Drive in both directions from within Otter AI Chat.

We're launching Directory Sync, a new feature for Enterprise workspaces that automatically provisions and deprovisions Otter users directly from your identity provider. Connect Okta, Microsoft Entra ID, or another supported directory, and Otter stays in sync — no manual steps required.

Otter now integrates directly with Claude via MCP, making your meeting transcripts, summaries, and action items available to Claude as live, queryable context, without manual uploads, copy-pasting, or extra steps.

Pull Gmail into Otter. Ask Otter to check whether a follow-up email was sent after last Tuesday's client call. Surface the thread where a stakeholder confirmed budget. Cross-reference what a customer said on a call against what they later wrote in an email. You're no longer switching tabs and piecing things together manually.Otter can now pull the relevant Gmail context directly into the conversation.

Otter automatically creates a new text file in your Egnyte account for select meetings with the full meeting export, including the transcript, summary, insights, and a link back to the original Otter recording.