Individuals
Basic
For individuals just getting started
Get Started
Record and transcribe liveSearch and playback recordingsHighlight and insert commentsPro
For individuals who need more minutes and features
Buy NowEverything in BasicImport pre-recorded filesAdd custom vocabulary Advanced search and exportOrganizations & Teams
Business
For small teams and organizations that need to share & collaborate
Buy NowEverything in ProZoom live notes & captionsTeam vocabularyCentralized billingTwo-factor authenticationEnterprise
For large organizations that need additional security, control, and support
Contact SalesEverything in BusinessSingle Sign-On (SSO)Organization-wide deploymentMore payment methodsBasic
Pro
Business
Enterprise
AUTOMATIC TRANSCRIPTION
English speech to text (including accents)
Custom vocabulary (for names, jargon, acronyms)
5 terms
200 names + 200 other terms
Team: 800 names + 800 other terms
Personal: 200 names + 200 other terms
Team: 800 names + 800 other terms
Personal: 200 names + 200 other terms
Speaker identification (by name)
shared speakers
shared speakers
Summary keywords & word clouds
Live transcription of recording via the Otter app
Transcription of audio/video files via import
3 files (total)
Automatic sync of cloud recordings from Zoom
Automatic sync of audio/video files from Dropbox
Integrated live notes and captioning for Zoom
Live transcription via RTMP (additional fees apply)
Monthly transcription quota (no rollover)
600 minutes
6000 minutes
6000 minutes per user
6000 minutes per user
Max transcription duration (per conversation)
40 minutes
4 hours
4 hours
4 hours
RECORDING & PLAYBACK
Web and mobile recording
Audio input from built-in mic, Bluetooth, and AirPods
Android/iOS widget and Siri Shortcuts support
Synchronized word highlighting during playback
Search by keywords
Advanced search by speakers, date range, and more
Editable time codes
Playback speeds
0.5x, 1x, 2x
0.5x, 0.75x, 1x, 1.25x, 1.5x, 1.75x, 2x, 3x, skip silence
0.5x, 0.75x, 1x, 1.25x, 1.5x, 1.75x, 2x, 3x, skip silence
0.5x, 0.75x, 1x, 1.25x, 1.5x, 1.75x, 2x, 3x, skip silence
COLLABORATION
Editable text and speaker tags
Real-time annotation (highlights, comments, and images)
Folders
Sharing via private groups and public links
Sharing to all team members via General group
Exportable audio, text, and captions
mp3, txt
mp3, txt, pdf, docx, srt; bulk export
mp3, txt, pdf, docx, srt; bulk export
mp3, txt, pdf, docx, srt; bulk export
ADMINISTRATION & SECURITY
TLS encryption
AES-256 encryption for real-time content
Centralized billing
User management
Usage analytics report
Two-factor authentication (US & Canada)
Single Sign-on
minimum 100-user license required
PRODUCT SUPPORT
Email support
standard support
standard support
prioritized support
prioritized support
Organizations who have the Otter advantage
Teams big and small trust Otter to transcribe their important conversations.
Frequently Asked Questions
My colleagues and I have Otter accounts. Can we switch to Business?
Yes! Sign into your account. Under Settings, select “Upgrade to Business” and follow the prompts.
Can I pay with PayPal?
PayPal is not yet accepted, but we will definitely consider adding this option in the future.
What forms of payment can I use?
We accept credit and debit card payments on our Otter.ai website, and in-app purchases charged to your iTunes or Google Play account.
Is there a discount for students and teachers?
Yes, we offer a great discount for students and teachers. To subscribe:
- Sign up (or log in) at otter.ai website using your school's email address
- Click Upgrade. Or click Account settings and click the Plan tab.
- Click Student & Teacher Discount.
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