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Frequently Asked Questions
My colleagues and I have Otter accounts. Can we switch to Business?

Yes! Sign into your account. Under Settings, select “Upgrade to Business” and follow the prompts.

Can I pay with PayPal?

PayPal is not yet accepted, but we will definitely consider adding this option in the future.

What forms of payment can I use?

We accept credit and debit card payments on our Otter.ai website, and in-app purchase charged to your iTunes or Google Play account.

Is there a discount for students and teachers?

Yes, we offer an Educational Discount of 50% off the regular subscription price. To subscribe:

  1. Sign up (or log in) at otter.ai website using your school's email address
  2. Click Upgrade. Or click Account settings and click the Plan tab.
  3. Click Student & Teacher Discount.
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