Our successful completion of SOC 2 Type II attestation — What that means for you

At Otter, we recognize your conversations may contain some of your most sensitive and confidential information. 

That’s why we are committed to keeping your information private and secure and, as part of our ongoing efforts, we’re excited to announce we have successfully completed our SOC 2 Type II audit and received our SOC 2 Type II report. 

This is a big milestone for us - this is what that means for you. 

What is SOC 2 Type II?

SOC 2 is an extensive auditing procedure that validates that a company is handling customer data securely and in a manner that protects the privacy of organizations and their customers, especially when storing customer data in the cloud. 

In order to achieve SOC 2 Type II, Otter.ai demonstrated processes in multiple areas, including (but not limited to) continuous controls monitoring and security awareness procedures.

Why did Otter.ai pursue this?

Completion of the SOC 2 Type II audit illustrates our commitment to maintaining proper security and privacy measures to protect our business and customer data. We understand users put immense trust in Otter especially when it comes to the sensitivity of private conversations, meetings, and other forms of communication. 

We pursued SOC 2 Type II to provide assurance to current and future Otter users that we are committed to continually improving our security posture.

And this is not a one and done audit - we’re committed to maintaining proper security measures and will continue to do so in the future. 

What does it mean for you?

Over 10 million of you have brought Otter into your lives - many use Otter for professional purposes to transcribe meetings and collaborate with team members. Because of this, Otter adoption across enterprises is growing exponentially. 

If you’re an individual user, you can continue using Otter knowing your data and information is secure. And, if you want to bring Otter to your company, now’s the time.

Contact our sales team here to learn more. 

How to find more information?

You can find more information about Otter.ai’s SOC 2 Type II and our ongoing commitment and efforts to privacy and security here: https://otter.ai/privacy-security