“Sell me this pen.”
It’s a classic sales challenge for training sessions and job interviews. Line up a group of salespeople, and you’ll hear a range of approaches — each one shaped by the individual’s style, experience, and the resources in front of them. One salesperson might focus on solution selling to create a sense of urgency, while another uses the sales gap method to position the pen as the tool that will propel your writing.
Whether you’re selling a $2 pen or a pitching multi-million dollar contract, there’s no such thing as a “right” sales methodology. What works for one person or sales cycle may not work for the next. That’s why being flexible with your approach — and always choosing the one that aligns with your sales team’s goals, team strengths, and customer needs — is the difference between closing deals and moving on to pitch the next prospect.
Here’s a guide to some of the most effective sales methodologies and how to apply them to your broader sales strategy. Whether you want to refine your sales reps’ existing sales process or implement a totally new framework, understanding different types of selling helps you build more agile teams that consistently deliver results.
What is a sales methodology?
A sales methodology is a set of strategies and techniques that guides how salespeople interact with prospects to close deals. It provides a clear framework to transform goals into actionable steps, helping sales reps engage with customers at every stage of the cycle.
Some confuse the term “sales methodology” with “sales model” and “sales process,” but there are some key differences between these concepts. Let’s break them down:
- Sales model: This is the overall strategy a business uses to sell its products or services. The model defines who you sell to (your buyer personas or target market) and how you reach them (like B2B sales or inbound marketing), helping you define how to make a particular sales methodology work.
- Sales process: The sales process refers to the step-by-step actions that guide a prospect from initial contact to signing the dotted line. It outlines the stages of the sales cycle, including prospecting, presenting, and closing.
Ultimately, sales methodologies and models work in tandem. They reflect best practices to support specific stages of the sales cycle, from qualifying leads to handling post-pitch follow-ups. A clear understanding of each equips your sales team with the resources they need at each step, pushing them closer to closing deals.
7 top sales methodologies
Luckily, your sales reps don’t have to reinvent the wheel. The most popular sales methodologies are tried-and-true frameworks that can help your team close deals faster. Here are seven options, including helpful sales methodology examples for each.
1. Solution selling
Your customer has a problem. You have a solution. This is the foundation of solution selling.
Solution selling focuses on diagnosing your customer’s pain points and tailoring a solution to meet their specific needs. Rather than pushing a product, sales reps position themselves as problem-solvers, actively including the prospect in the process.
For example, a sales rep selling CRM software could ask a prospect about their current system’s limitations. The sales rep could customize a demo, highlighting how the product addresses specific pain points — like inefficient sales forecasting or complicated integrations — rather than just listing features.
2. Challenger sale
The challenger sales methodology encourages sales reps to adopt a multifaceted role, balancing empathy with assertiveness. Sales reps act as both trusted advisors who educate their customers and challengers who push them to think in new ways, guiding them to recognize the value of the solution.
The challenger sale works well in competitive B2B sales markets where educating customers on new strategies gives you a competitive edge. For instance, a sales rep for an AI-driven marketing agency might challenge a prospect’s current marketing strategy, presenting data showing that their market segmentation is outdated. This gives the sales rep an in, selling their product as the data-driven approach to close the gap.
3. SPIN selling
SPIN is an acronym for situation, problem, implication, and need-payoff. It’s a question-based inbound sales methodology developed by sales researcher Neil Rackham. It uncovers customer needs by asking a series of questions, making it especially effective at the start of the B2B sales cycle when salespeople need to understand the thought processes behind their prospects' decision-making.
For example, a sales rep for a commercial fabric manufacturer might ask, “What challenges are you facing with your current fabric suppliers?” (situation) and follow up with, “How does that impact your production timelines?” (problem). By asking insightful questions, the sales rep uncovers deep implications of purchasing decisions that open opportunities to close deals on their product.
4. Consultative selling
People say that in business, it’s not what you know, but who you know. Consultative selling builds on this basic principle, focusing on building relationships with prospects based on trust and mutual respect. Rather than simply selling a product, sales reps act as advisors, taking the time to listen, diagnose the problem, and tailor recommendations. This inbound sales approach is helpful for complex sales or industries where products and services are highly customized.
For example, a commercial real estate agent might work with a growing business to understand their space requirements, budget constraints, and broader business goals. Rather than pushing a single property, the agent suggests a range of options that best align with the client’s long-term operational goals.
5. MEDDIC
MEDDIC is a sales methodology that moves the sales process from start to finish. The acronym stands for metrics, economic buyer, decision criteria, decision process, identify pain, and champion. It’s a comprehensive approach that helps sales reps gather critical information, both to assess whether a deal is likely to close and anticipate obstacles.
The MEDDIC methodology works well for inbound B2B sales in complex organizations. Imagine a sales rep at an industrial equipment company who wants to sell a new piece of machinery to a large manufacturing plant. Using MEDDIC, sellers can identify key metrics to tailor the pitch, pinpoint the economic buyer, and uncover the plant’s specific pain points. By understanding the decision criteria and process, the sales rep can tailor the pitch to the right decision-makers, improving the chances of closing deals.
6. Gap selling
Gap selling requires good storytelling. It emphasizes the gap between a prospect’s current state and their desired future. Salespeople help customers visualize the gap and demonstrate how their solution will bridge it.
For example, a sales rep at a shipping software provider might work with a retailer struggling to fulfill orders. The rep uncovers the pain point — like inefficient inventory management — and shows how their software tracks stock levels and automates product availability on the website, reducing delays and improving customer satisfaction.
7. Target account selling
Target accounting selling is all about identifying and engaging high-value, high-potential prospects. The goal is to prioritize sales efforts on a specific group of target accounts that align with your capabilities and growth objectives.
This is another valuable sales methodology for inbound B2B sales, where accounts are complex and require customer-centric, long-term relationships. For example, a sales rep at a cybersecurity firm might target large financial institutions as key accounts. They research each prospect in detail and tailor their outreach to each prospect's specific pain points and needs.
Choosing the best sales methodology for your business: 3 tips
How do you know which sales methodology aligns with your industry, target customers, and customer journey? Here are three key factors to consider:
1. Examine your industry
Every industry and market has a unique pace and complexity. For example, if you’re in a B2B space with complex needs, consider adopting a challenger sales methodology. It works well in industries where customers need to continuously adapt and learn to stay ahead of the curve. But in industries with quick, transactional sales cycles, like retail, gap selling might be more effective.
2. Understand your target customer
We don’t just mean developing a clear buyer persona and thorough understanding of your target market. Think about how your customers prefer to buy and where they are in the buying process. If they’re decision-makers who already know what they need, solution selling frames your sales pitch as the best fit to solve a specific problem. But if your customers are exploring solutions, consultative selling’s focus on diagnosing needs may be a better approach.
3. Align with buyer experience
Map out your sales methodology to the experience your prospects expect. For example, organizations expect to develop strong, trustworthy relationships with vendors instead of one-off meetings. SPIN selling could be the right approach to developing an intimate relationship with a prospect that fully addresses pain points as they arise.
Whatever sales methodology you choose, OtterPilot for Sales makes it easy
Whether you implement solution selling, challenger sales, or the MEDDIC system, OtterPilot for Sales is always ready to empower your sales team.
OtterPilot for Sales is an AI-powered platform specifically made for sales professionals — empowering you with automated call notes, customized Sales Insights that automatically sync to your preferred CRM system including Salesforce or Hubspot, and content like email follow-ups. On top of making meetings themselves easier, OtterPilot for Sales saves you and your team time so you can win deals faster. Try OtterPilot for Sales today.