Having Generated $1 Billion+ Annual ROI for Customers, Otter.ai Aims for Complete Meeting Transformation by Launching Next-Gen Enterprise Suite

Mountain View, Calif. (October 7, 2025) - Otter.ai, the creator of the leading AI meeting agent, today unveiled a comprehensive suite of enterprise features that builds on its proven track record of generating over $1 billion in customer ROI. The new enterprise offering optimizes how organizations capture, organize, and leverage meeting conversations, establishing Otter as the secure, centralized knowledge base that turns lost, unstructured voice data into measurable business value.

The impact is substantial: for the average Otter enterprise customer, the platform saves the equivalent workload of 1 full-time employee (FTE) for every 20 users, delivering a 10:1 return on investment. A 1K-user organization, for example, saves 50 FTEs worth of work translating to over $6 million in annual cost savings (based on $125K per FTE). These estimations are based on Otter's enterprise customers' own ROI calculations. 

This ROI success stems from solving a critical enterprise problem: without a central repository for conversations, valuable insights go untapped. Otter enables organizations to realize the full potential of meetings by creating proprietary intellectual property from all conversations and building a comprehensive corporate knowledge base that scales with business growth. Purpose-built for meeting productivity, unlike general tools like ChatGPT, Otter seamlessly integrates with Microsoft Teams, Zoom, and Google Meet, fitting effortlessly into any enterprise stack to capture conversations wherever they happen, offering secure, integrated, and actionable meeting intelligence at scale.

Key highlights of Otter’s new suite of enterprise features:

• Custom Integrations with Otter’s Public API: Otter meeting data connects to any system, including niche CRMs and proprietary platforms, unlocking advanced AI meeting agent workflows. Teams can automatically ingest meeting transcripts into internal knowledge bases or trigger actions based on meeting content to maximize the value of enterprise conversations. Public API available for enterprises in the coming weeks. 
• Connect AI-to-AI with Otter’s MCP (Model Context Protocol) Server: Leveraging Otter meeting knowledge to power workflows across multiple AI tools and platforms, like Claude, the MCP Server seamlessly and securely provides new ways for teams to use and benefit from meeting data across their AI ecosystem.
• Advanced Agentic AI Chat: Enhanced chat experience for deeper insights and communication across your corporate knowledge base, autonomous handling of meeting tasks like scheduling and action item capture, automatic incorporation of screenshot content for richer context, and CRM (Salesforce and Hubspot) and document integrations that allow you to query your CRM directly through Otter AI Chat for more personalized responses.
• Enterprise-Grade Security: Advanced admin controls, robust data retention policies and recently launched HIPAA compliance allow enterprises to rely on Otter with confidence that their data is secure at every level of the platform, addressing the critical needs of customers in healthcare, financial services, and other regulated industries.
• Tailored Meeting Summaries: Otter’s fully customizable, AI-powered meeting summaries automatically extract actionable insights based on meeting purpose and for different functional roles, such as sales, recruiters, project managers, and more - allowing users to capture critical data and knowledge seamlessly from every conversation.
• Desktop App: Record bot-free and manage meetings directly through the Otter desktop app, providing added convenience and flexibility to capture conversations more efficiently. 

“We’re committed to empowering enterprises to transform their meetings into dynamic, searchable knowledge bases that drive smarter decisions and greater collaboration,” says Sam Liang, co-founder and CEO of Otter.ai. “With our new suite of enterprise features, we’re making it easier than ever for teams to capture, organize, and leverage the insights from every conversation, no matter where work happens, with the confidence that their data is secure and compliant.” 

The Otter platform also integrates seamlessly with key enterprise solutions including Salesforce, Hubspot, Zapier, Notion, Atlassian, and Asana. Otter’s new advanced enterprise features take this a step further, enabling enterprises to empower their entire workflows with Otter meeting knowledge, no matter the system or AI, ensuring meeting data flows wherever it’s needed with customizable insights. Otter has become the single source of truth for enterprise collaboration.

For more information or to request a demo, visit https://otter.ai/enterprise.

About Otter.ai

With over 1 billion meetings processed, Otter.ai is the leading AI meeting agent empowering businesses to unlock the value of their meetings. With its advanced Gen AI technology, Otter.ai provides real-time notes, voice-activated agents that participate in meetings, summaries, action items, customized insights and content so that professionals are more productive and can collaborate with their teams more effectively. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

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Contact

Mitchell Woodrow, press@otter.ai