Productivity Hacks
Permission in the Age of Conversational Intelligence: Evolving Expectations and the New Value of Workplace Conversations
Over the past few years, the way we work, meet, and communicate has transformed. Video conferencing is now the backbone of modern collaboration, and AI-powered tools like Otter.ai help teams capture conversations, summarize them, and convert them into actionable insights. But as conversational intelligence becomes more powerful and more common, one topic consistently rises to the top of customer conversations: permission.

Mike Lion
December 22, 2025


