ham. Fridays are a good day for playdate. Do you have any plans this Friday? Hey,
awesome let's see. Okay. Oh no, I'm
so patient one one good thing I've just lost myself. No motivation or care to do anything besides take care of him and I can't this Friday, but next I'm wide open. I managed to sort out my hormone issues, so that's good. Okay, great. Oh, yeah, I feel you in that I felt so unmotivated for a while. That's good. You're still patient. It's sometimes hard to do that with little ones next Friday works. Let's see here. Good you were able to sort out your hormone issues. How are you able to do that changed my diet? Save me $9 a day now I just got to figure out
right now I've just got to figure out everything okay. What kind of
diet did you change to just wondering because I've recently taking my health very seriously, but I'm still playing around what the best diet is saved you $9 a day. Okay. I'm sure there is a better sight than this. But yes, okay, so she's doing the auto immune protocol diet.
Okay.
The diet is hard. Honestly, I had to do it completely for three months. No gluten, dairy, sugar, grains, nightshade, nuts, soy eggs, pretty much veggies and fruit and meat and and I was a vegan before I gained 15 pounds and all my thyroid systems symptoms went away. Now I just need to fig find something in the middle. Can we chat more next Friday. I'll leave the whole day open. Mmm, that's awesome. You're able to fix through your diet. I love that you are all about the natural ways of doing things. That's great. I that's how I grew up and I try to do that as much as I can. What kind of job are you looking for? Are you working right now? I'm not right now. I think serving need to get out of the house. What's the juice you're drinking? Oh, it's from a company that focuses on gut health and the gut brain connection to help with mental wellness, mood, resilience, etc. I found that when I'm feeling really unmotivated and frustrated that I wasn't being my best self, I can share more if you're interested in learning about it. Sure, like next Friday. Just let me know what time works for you. Matt has been bugging me to set up a playdate for Molokai. He hasn't played with many kids lately. Where do you live? I'm in the northwest. But I can come there or we can meet somewhere in the middle.
Okay, and if you're but there is a 20% off flash sale right now. For a happy Chews. I can send some over Sure. Here's the link.
Okay, Amari K,
are you working towards any specific goals with your help? Sorry, I was running around here. Balance motivation, anything? Okay. I feel Yeah, I was. I was feeling very unmotivated a couple of months ago. But just overall kind of blob a happy juice helped me snap out of that the entire company is focused around gut health and the effect it has on our emotions, motivation, Focus Energy. Have you been feeling like this for a while? Okay, and that looks like it's the end of the conversation. And okay, so first of all, it's amazing that you have that you have a playdate, you know, and you're able to connect in a one to one environment, because I'm not sure what happened after this, but the playdate would have been the following week. And and if you're, if you're if the who's what? I'm sorry, who was the woman's name on this? This was Sierra Sherman. So I'm not sure if you are here or not. Oh, yeah.
Okay, perfect. So what happened at the planning, planning, especially this Friday, so it hasn't happened yet.
So we can prepare for it. Okay. Perfect. Okay. So first of all, great job asked more than 20 Great job asking questions and staying engaged in the conversation. I thought you did a really, really fantastic job. So great job, thumbs up for you. You're amazing. And outside of that, what I would make sure is that I would probably not bring anything else up with her until you have the playdate, because she seems rushed and scattered and a little bit disconnected. So I would take the opportunity at the playdate to really engage with her and talk to her very, and talk to her from a heart centered place about what it feels like and how it's impacting her life to be in the state. have no motivation, feeling blah unengaged and make sure that when you're talking to her about that, bring it up that it's really common that when that gut is unbalanced, to gain weight to feel a lack of motivation, like, especially if she made such a dramatic change to her diet, um, there's so many things that you don't can be going on and restoring the gut health can be her first step, you know, into feeling like herself again. And I would really focus on that, and I would make eye contact, like touch her on the shoulder if it's appropriate, right, like really engaged with her because for her to keep up that type of diet and then gain 15 pounds, but feel better with the thyroid, then you're stuck. And like that is such an emotive emotional roller coaster, that I would just connect with her on a really deep emotional level, and motivate her to take action to feel better about that. And when she said she was saving $9 a day, I'm sure she was taking some type of supplement or something. So I already know that she's going to be price sensitive. If she if that's what she's leading with. So I would just be prepared for that. And and because I know with a Mari there are like 482 different pills you can take. There's so many different products and supplements. So I would make sure that it's super simple and you only have her start with one thing, so that she can get into the habit of taking it and actually integrating it and using it so she can see the value behind it.
Thank you. You're welcome. Good. conversation was okay though. Like
you weren't? No, I thought you did a really great job. And if you weren't seeing her at a playdate, then keep continue with what you're doing until she either but I would keep going back to how she wants to feel. So instead of saying happy juice happy juice say Are you ready now to start feeling better to get that motivation back? Are you Hey, what's today another vlog day like I really want you to feel excited and motivated and all the things and then clearly there's the business opportunity to write but um, one thing she said is that she wanted to go into surveying to get out of the house right? So make sure that you don't position your business opportunity as a way to stay with the kids all day more. Right? So be like hey, like I know that you said that you wanted to go and be a waitress or serve to get out of the house like you know now that we're not in lockdown anymore like we can go back to some of the traditional ways you know that we use to connect with people in order to share our products and you can have parties and network and all of these really enjoyable things outside of
the home thank you so much. Okay, great job okay, let's go to the next question
get that one okay, we're out of that one.
Don't worry I know I'm not sharing I'm just finding it all first
Okay,
oh you did come back and fill out the document I appreciate that
right the next one we have up is Debbie hauled in Yay. Thank you so much. Hey, Debbie.
are right here we go. Okay, so I help retired women struggling with mom bod. Feel confident, energized and love the way they look in the mirror. You sell Arbonne. What did you do? Well as questions Where would you like support? What do you do next?
Okay in limbo. Let's go ahead and jump in.
I'm happy birthday. Did you make it the best one yet? Thanks. My pleasure. What did you do? Not much trying to save money since we're renovating our main floor. Oh, that's exciting. What are you having changed? Making the layout and moving the kitchen? It's exciting. Wow, that sounds like a lot of work and a lot of planning. It's going to be so fun when it's done. What made you decide to make the change? Oh, about one or two years ago took a lot of planning so many decisions. I bet it's going to be beautiful. I hope you see before and after. Did you make a goal For your next year of life.
Okay, so first of all,
the number one signal that someone is put their guard up, okay? And when in sales, we have terms that say you have to disarm the buyer, which is a fancy way of just saying like, letting them release their like anti sell to me shield feel connected and like want to learn about products or opportunity. So one word answers are basically your first signal that the buyer is not disarmed and actually armed, okay, and blocked and you're not getting through. So that's just something that you want to pay attention to, and observe in your conversations. So for here, I see what you're trying to do, you're trying to transition the conversation, which is awesome. But I feel like the two topics aren't connected enough, which threw off her brain, which then you elicited the one word, no answers. So what I would have done here is I would have said, Hey, I bet it's going to be beautiful, I hope to see before and after pictures. And then instead of going, did you make a goal for your life of this next year? I would say was this a big? Is this your big bucket list item for the year? Right? So it's kind of the same thing, but it's relevant to the conversation. And I feel like she would have responded with more than No, because the two pieces feel connected.
Okay. Okay.
And let's see here.
Okay, let's see here. Okay, she so she has no health goals. And then you say, that's fantastic. Everything in your life is perfect. You don't want to change anything. So I see what you're what you're trying to do here, but I probably would have played a little bit softer here. So if she said, No, I don't have as a health goal. I would say, I would say is health on your priority list for this year, because we all know how it can shift on the priority list. Okay, so that's a way to reengage her back to that conversation. It just feels and I know you're not in an in authentic person, because you're in this program. And you're looking me in the eyes. And I can tell you're a wonderful human right. But just like I said earlier, is that when we're in these types of conversations where they don't see our nonverbals, or eyes or connect with us through voice or anything, it's super easy to be misunderstood, right. So this almost feels like condescending, right? If you think about this, now that you look back, like oh, yeah, I guess everything's perfect in your life, like, how's your job going? So you have to think like, I know, that's not what you intended, but good that could be easily communicated in text in this way. And that's why she was like, lol, like, she was like, oh my goodness, right. And then she says, I don't have a job. Seriously, I'm a stay at home mom. Life is not perfect, but too overwhelmed to make goals at this moment. So that's great. Right? Wonderful. Now shoot me now we've got some fun talking about game. Um, how old are your kids? Great job. So you, I want you to see how you saved this conversation. Because this is really important as you're improving your skills and really getting great at this. The reason why the conversation kept going is because you did something really well here and you kept the conversation connected to your next natural question. Right. So great job. And she said that she's blasted she's home with her kids. So you know, that's what she cares about. So now you're talking about her kids. So good job. Okay. Um, let's see your 1316 13 and eight. Okay, what an abundant life you have right now, being too overwhelmed to make goals. Do you have energy to make it through a day? Okay, did you see my message? Alright, so that never ever, ever, ever, ever, ever, ever, everyone on this call? Never ever, ever send this message. The reason why is, I don't know anybody who's ever responded to it. Okay, and I get messages like that really, really often. And of course, like, if I saw your message I chose not to respond. Or if I did see your message, and I didn't respond, I still really liked that check in. So what you can replace it with is going back to what your last thing was that you're talking about. So for example, what an abundant life you have right now, being too overwhelmed to make goals. Do you have enough energy to make it through the day so you're close there? You're so close. So what I would have replaced this with is I love what you said what an abundant life you have right now to have the privilege of being a stay at home mom, can you remember Remember a time before that you had the space to create those personal goals to Kate and get her re centered back on herself, because she's clearly only thinking about her kids, which is why she feels overwhelmed. So you have the opportunity to pull her out of that, and put her back into thinking about herself a little bit, here. So try that one on for size next time. And down here. First of all, if she hadn't already seen this, I would tell you to go this, I would tell you to go back and recall it and send something else but because she has seen it, what I would actually challenge you to do is to jump in with a voice note so she can connect with you on a personal note and say something along the lines of
let's see here.
Let's go back and crafting this message live right now in my head. So I would go back to her and say, I forgot what Oh, Debbie, wait, your Debbie, your Debbie, what's this person's name?
Jerry? I think
that's fine. Okay, I'll just be like, hey, Jerry, I was thinking about you today. And I was sitting down with setting some personal goals for myself. And I was remembering like, just a few short years ago, how I didn't set personal goals for myself, and I just wanted to jump in and say, I'm cheering for you. And I hope that you find some time to, you know, go back into yourself a little bit and feel connected with that. And of course, if you ever want some, some support in that, I'd love to chat with you. Like something like that. Because you just want to reconnect on a human level and not think about selling right now. Because she needs to feel that to want to have a conversation
with you again. Okay,
you know, I thought Bob told us to say if somebody didn't respond, or, you know, to say, Did you see my message? Maybe I'm crazy. Was that?
Oh, goodness, um,
I, let's see what everybody else is saying.
Somebody said they did say that. Yeah. Oh, he
did say that. Okay, well, then you know what? Bob's the authority for network marketing. So I say follow that.
I say follow that then.
I did have somebody when I said that. They said, Oh, I did. And I meant to reply, and I didn't get to it. But most times, you're right, most people just like don't. And then I don't know where to go from there. Because if somebody didn't see my, or even did see my message, and then didn't see my message. I'm actually now that I'm thinking about it. I feel like now because it's on Facebook, like I saw the bubble. So rather than so I knew she saw it. But I didn't know how to start back with them. And, you know, I felt really thrown off by the fact that she said she didn't have a job because I thought she was like, running for some kind of local council thing. And I met her at some like, you know, political event where she was shaking hands and stuff. So I thought, am I even like talking to the right person that maybe I'm talking to somebody I don't know. Like, who I thought I was talking to you. And I'm saying, but I liked what you had to say. So basically, do a voice now and say something along the lines of, you know, it wasn't too long ago, when I was, you know, a crazy busy mom. And I didn't have any goals either. And I was just thinking, I don't know.
I get that. Okay, so I got some clarification in the chat. So Brandi, thank you so much. Because that makes total sense to me is to make it feel natural, like say, hey, you know, you're probably really busy. Just checking in to see if you caught my last question that is 100%. Appropriate. Two thumbs up. Okay. Just the I appreciate you putting that in there. Because that was like, I don't think that that seems I'm a little disconnected. So it's the same concept, but just done differently. Right. So making it feel more natural, like some things that I've gotten is like, hey, like, you're so busy, and I just wanted to pop this back in here and make sure that we continued our conversation because I really enjoyed talking about X, right? So making it feel natural and authentic and not copied and paste. That makes a ton of sense. Okay. And that's what I 100% 100% agree with. So brandy, thank you so much for that clarification. Okay. So what I would do from this point on is what I said is reengage with her connect with her on a personal level. And you know what, if you did meet her at a fundraiser ask her about that say like, Hey, I know that we we met at a political event, and we're Are you are you looking to get involved with that organization? Or are you like, maybe she's doing something like that. It's okay to ask questions.
If you're a little confused. Yeah. 100% So
I think the opportunity is still open just reengage with her.
Great, thanks so much.
Yeah, you bet. Okay let's see here hey let's see what else we got
on one second oldest up all right Kristen hip Hi Christian
are right so I help statement. Let's see here I help mid life women struggling with aging skin to feel confident and love the skin that they're in. I help empty nest women who feel stuck find purpose and inspiration in their lives and have more financial freedom to pursue their passions Rodan and Fields. Okay, let's see here. started the conversation again after transactionally connecting a year ago we're regarding the product products. Let's see here it my first thought was to share my help statement as she asked about me working but feel like it's too soon. Let's see or it's still going on. Okay. I should hear a happy birthday. Cheers the upcoming year being your best yet. Are you doing anything fun to celebrate? Thank you so much for your message. We had a house party yesterday. I'll share the pics when I get them. Really appreciate your wishes. That sounds like a fun. I love celebrations. What are you working on these days? Such a casual perfect question. Like I love this. Like it's not it's just like, hey, what are you working on these days? Like, I love that. Tory G but loads of fun. I'm in the process of wrapping up the project I was working on. And want to take a small break since it's been quite an intense for the last six years planning to pivot to a non executive operational role. Something more meaningful, meaningful. How about you? Okay, great.
So, Kristin,
my question to you is, what can you share with her a piece of your journey and to now you know, you don't have to talk about the products, the programs or anything like that. But I want you to practice right now with me like how can you share? Where are you know, you were just your other? Okay. So why don't you What do you think you should say to keep the conversation going?
Oh, you're on mute.
Okay, since she asked me that I was working, I almost jumped right into my I help statement. And I was like, no, no, no, that's too soon. I need to find out more about her. And I just I've got really stepped on. This is only yesterday. So it was perfect timing. Oh,
I love it. So let's workshop this together a little bit. So she said, Um, how about you? So tell me a little bit or do you? Do you only sell for a remind myself again? What product is available? Thank you. So are you only working for Rodan and Fields? Or do you have another job to?
I'm only working for Rodan and Fields?
Has it always been that way?
No, I was an advertising for about 10 years in production.
Okay, and when did you leave that?
I left that when my second child I have three kids when my second one was born. So I've been home for the since 2001. Okay,
awesome. So I want you to remember what it felt like making that transition and really get connected in your heart there. So it sounds like she's looking for a big pivot in her life. Right? And going from advertising to selling Rodan and Fields. That's a huge pivot, right? So I want you to remember what that felt like then and why you did it and why you're so happy. You're still doing it. I want you to really connect with that emotionally. So you can have a profound conversation. So what I would respond to is what I would say to this is she here I can I remember. Wait, she doesn't want to now. So that's what how many years 2020 years,
I taught preschool for about three years, somewhere in the middle there.
That's okay. Let's get that out a little bit. Okay. That's not like we'll just be concise with this. I'll just remember 22 years ago, when I was working for an advertising agency and the hustle and the grind and like, see wanting to spend more time with my kids and like, you know, all of the things and I remember how I sat there just thinking what is my next step? And it was a really profound time in my life. Like, how are you deciding what the next best step
is? That's so good. I'm gonna have to
listen to the replay and really get that all down. Yeah, sounds great.
Like you still kind of answer your question, but you took it back to her. So I love what Your gut reaction was like, whoa, wait, don't. Right. And so instead of just plopping in your eye help steaming, give it some context so that it can do its job and be really, really powerful, right? And so how you let it do its job and be powerful is given context. So let's say you share that. And then she comes back and she says, Wow, I didn't realize that you had made that transition 22 years ago, like, I guess I'm sitting here and just wondering, like, how I'm going to know what the next best choice was? How did you make that decision?
Okay,
then you can say, you know, what, I really got in touch with my values. And what was important to me, and what was important to me was to contribute financially, but still spend more time with my kids, and really experience true autonomy and wealth building.
And then she's like, wow, like,
How'd you do that? What are you doing? And then you can say, well, I ended up starting my own business. And then just be like, really? And they'd be like, yeah, what do you do? And then you can share your I hope statement.
Wow, you're so good.
That sounds great.
I'm not perfect. I'm just done it so many times. Yeah. Yeah. I love that. Thank you. Okay, so just all in like, before this call, I was coaching another one of my sales teams that I manage, and they sell a high ticket coaching program. And I said to her, I said, just and she was having a difficult time, like, really getting emotionally connected to people on calls so that she could convert them. And I said, Well, what have you just thought about if you were sitting at a coffee shop, and some woman came up to you and was like, I'm so burned out? I can't do this one more day. Would you be like, Oh, would you like to know about the program I have, that's X amount of money. And you get X amount of calls and X amount of calls and all these things? And that's features and benefits, right? Or do you take a minute and you check in with her and say, Oh, my gosh, Sally, I'm so sorry that you're feeling this way? What do you think that you need in order to make a shift in your life?
Right. So it's the same concept. So
if we take time and we breathe, and we feel like how can we reconnect with our own emotions to have a profound transformational conversation? That's where the that's where the magic is.
That makes sense. Awesome.
Thank you
so much. You're so welcome. And I think this is going to be a really successful conversation for you.
Okay, moving right along.
Oh my gosh, perfect. Tiny. We have like one left in here. From Amy and from Amy. Here we go Amy Foster. She consistently submit something for me every single time I'm here and I love it. It's a perfect way for me to add. Okay. I help women who struggle with burnout find natural energy and motivation in order to achieve their mental, physical and spiritual health goals. I help passionate working women who want to make an impact while being compensated. What do you sell? Modere health and wellness collagen. What did you do? Well, I feel I did really let that person I feel like I did well towards the beginning with relating and having her open up. I am more so looking for some feedback where things may have gone off track. I don't suspect that this one can be saved but but how I can improve. Okay, cool. Um, this is a cold prospect from a group that so maybe that is my struggle with these. I had a few others like this. I do feel like I got a little weird. I love the honesty with my response when she asked me about selling her something.
Okay, hey, Brittany, I
thought I would reach out to you and connect. I love what you share on therapists supporting therapists group. I do love to connect to other therapists that are supportive and positive. What's your current role as a therapist? Okay, I currently do a few things. I'm middle count, middle school counselor during the day, then I have my own practice in the evening then do independent contracting for a substance use disorder on Fridays and all of these things. How
about you?
Well, it sounds like you stay busy, busy. I hear you on that one. I also like to help people but have other sources coming in. I'm, I'm an expressive art therapist working with children and I'm also passionate about helping other therapists who are burnt out. How do you find time to do it all and have time for yourself?
It's great that
it's great that you help others with burnout. It's so necessary in our field. I I love working for a school district because I get a school schedule my other's schedules 34 sessions a day, take three weekends.
Okay, feels balanced.
For the first time, how do you keep your balance?
Okay, yes, I
developed the passion after experiencing burnout for myself, I realized I needed to make changes, I worked three days a week, while working my own business, do the other days you have sessions with after working at school ever feel long? Not necessarily. It's very little stress. And I love what I'm doing. I'm honored to be able to serve my community. Okay, so since we already know we're not going to save it, because you had said that in the beginning, but maybe that's not the case. But one area for improvement here is she said that she felt balanced. So that's the wrong, that's the wrong pain to poke? Because she doesn't have that pain or she's not aware of it yet. Right. So it's really difficult to poke pain that someone doesn't think they have. Okay, so for her, she said she felt balanced, right? So how I would have pivoted this conversation here. Instead of saying, do those days you have sessions after working at the school ever feel long? I would say. Let me see what I would transition that to hold on one second. Let me read that one last thing down here, I think on the spot, so give me one second.
Okay,
so what I would have said is, knowing that you feel so balanced in your career, is there anything else that? Do you feel like you'll do this forever? That's what I would have said, Oh, I love that you're feeling so balanced? Do you think that you'll do this work forever? That would have been a better transitional question. Because then she'd be future pacing into like, oh, well, it feels balanced right now. Will it always feel balanced? And that will challenge the thought pattern. So I like that. Okay, and then she said, Do you have any other passions that you hope to work on in the future? So it was kind of the similar thought, right? So I like where you're going with this. You were thinking about future? Future pacing. So that's great. I would have just kept it on the conversation of work since that is what you're talking about right now. Okay, so then she says, Are you looking to sell something? I'm curious as to why you're so interested.
Okay, so it says,
Then you she tells you what she's doing for her hobbies? Are you monetizing it in some way? It just goes back to my passion of helping others. The lifestyle you're living is definitely one I'm sure others would aspire to. So I appreciate you sharing. Okay, wait it? First of all, I don't want to celebrate you that you still showed up after she was like, Are you trying to sell something and you showed up in a really, really authentic way. So I love that? Well, I'm working on getting 10k followers on Tiktok. So there'll be some monetization, my book sales and jewelry I sell, but I don't want my hobbies to be a job, then I lose the balance, and that can lead to more. Two more burnin Good luck with whatever you're selling this compensation is leading in a strange direction. I'm not sure I want to participate anymore. Okay.
So let's see what we could have
done here. So I like how when she when she said like, Are you selling something you rebounded really, really well, I would have just been like, I would have said, I turned my hobby in to something that I do sell. But that's actually not the intention of my conversation. I was just looking to connect with you because you're another therapist. And I want to just and then allow the conversation to progress. And then see if you can turn it back into a sales conversation. At the end of the day. I don't think you did really anything wrong. It's just she might not have been in the position to receive the information. And that is part of cold prospecting, when they don't come to you warm. Sometimes this just happens. There's a very small percentage of cold outreach that's going to result in an immediate sale. And that's okay, because you can do it or you can unattach from the outcome and just know that it's a numbers game. And I know that numbers game may take away from transformational selling in some way. But at the same time you have to treat yourself with some respect and know that you're doing a great job and cold outreach is tough. Right. So if we just stay heart centered and showing up transformation, only the right people will hear those words. And they'll say yes to working with you or buying your products, right. So, what I would have said back, and I don't even know if I would really respond to her, but you can if you want to, you can be like, I'm so sorry that No, I would not say sorry, I would say, it wasn't my intention to steer the direction in a weird way. I just really love connecting with women. And I hope that you have a really great rest of your week. And I would just leave it. Okay. And that's it. You're gonna find people who say these things, and that's okay. My only feedback is, like I said, to acknowledge that, yeah, I'm selling things, but just like you, it was hobby. That's why I'm asking about your monetization. And if you were able to save it, if she's gonna have 10,000 Tik Tok followers, that's going to be a great way to build a business from a network marketing company, right? So she could have pivoted into that eventually. But I think you did a great job standing in your own presence, keeping it transformational, and not letting the selling acquisition act bait acquisition, that's when you buy something. Oh, my gosh, dear Lord, I've been talking for long. When someone's accusing you of selling when you're not, then that's okay. And you just have to move on and, and move on to people that want to hear your message. So you're amazing at this. And I'm super, super proud. Super, super proud of you. And thank you for submitting a question every single time I've been here. And I've never met you. But I know you know my voice because you've submitted questions. So that wraps up everything for today. And once again, I am so grateful for this time that I had with everyone. You are an amazing group of men and women and I'm so glad I was able to serve for my period of time. And you are in great hands with Bob and his team. And I know they're going to be showing up extraordinary to help you all continue in your journey for transformational selling. So till I see you all next time. Take care and happy selling.
