Sophie’s Owner

Qingyang Xu7min

00:01

For now I'm working on a project like web redesign for medical insurance company culture Canyon Yeah. So original website is looks like this the Arrange is really in mass and they have different kinds of types and in different sizes which is not good for the customers to view and also there's a lot of bottom repeat scheme that different descriptions like get a quote like this house different different insurance is is customized for the customers so they need to take the quote to get the insurance which is super for them yeah so so for the plan I just decided to redesign it is look like this it's it's much more visualized for the advertisements and here is the plan check your plan bottom two to two go to the code because if the person the customer to see if they need to get a quote They won't click hit save so so this this is codes area Yeah, I can show you the prototype so when you check your plan, you can fill in your past name and the gender and the past three and we'll go next and feel other informations Yeah, and get your plan and you can see your plan directly the recommended and also you can choose another friend with other prices and so after you check your plan you can check out and fill in your informations and see the VAs near nearby you go to the hospital and when you enroll it you can see you can get in so in this page after you get into this insurance what's the next plan you wanted to go to like making appointment for the vets or go to back to the main page man page so So you think you would like to you're much more likely to go to take an appointment or go to the main page or it

Sophie's owner

03:00

is right after I finish the sign on the like sign up

03:04

yeah, you know sign up you already buy the insurance

Sophie's owner

03:08

Okay, so this is like the landing page where i for i like walk into it

03:13

so So you wanted to log into this website okay, sure. And I like go to the main page to see other stuff like that. Yeah, sure. So yeah,

Sophie's owner

03:28

I'm making an appointment for her I'm calling my vet directly.

03:32

Okay, so cuz some of the people do not have the VAT because they just get their pen so maybe do you think it's necessary to have the make appointment bottom here

Sophie's owner

03:52

yeah, I'm not sure I just like can't picture like will that take you like an actual scheduler or would it like take you to like a list of like events

04:05

just you can check the VAT to a hospital nearby you or make an appointment to see to like, like appointments

Sophie's owner

04:18

are probably already on the main page if you like mostly you're going to be interacting with like an insurance like to see like my claims or like my bed my bed my benefits and all that kind of stuff. Oh, sure.

04:28

Sure. Got it. So yeah, this is so why Trupanion I just short cut off the last half informations and add video part. Do you think video is much more better than the you see the words like Thank you. Here's the comments part and swipe left over it. See other people's comments. Yeah, and also for the, for the, for the coal part, I, I designed two part two kinds of designs. This one is much more, much more in words, and this is much more visualized I can give this to you. This is the last one I already show it to you. Yeah. And this one is like, when you fill in the name, you can see the interaction like hello Laurie Cass Morogoro which one you like better? This one or this one?

Sophie's owner

05:53

So, on this,

05:54

this is like a much more emotional.

Sophie's owner

05:58

Okay, probably the first one this seems a little bit busy to me, like, I think this would work if like is going down the line like you have to select your, your animal and then the gender and then okay, so I feel like yeah, right now like this, this seems like a little bit cluttered. Like the way that like the cat got bigger, everything had kind of moved over. And then this stuff got really user perspective, I think the first one is like a lot more straightforward. Check checking boxes.

06:30

Sure. Got it. Thank you for this question. So and also, yeah, I already show you the why Trupanion? And for the common question part. So for now, this website, just a layout, the field questions related to different areas. But so for my design, I tried to, like create the question how you can type your questions around here and search what kind of question you wanted to ask. So what kind of come a question you would like to ask when violations?

Sophie's owner

07:15

How to submit a claim. Does my vet take my take? Trupanion? When will I get paid?

07:30

Yeah, sure. Got it. Thank you so much. Yeah, that's all thank you so much.

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