no, I don't have any. I hesitate to call it a presentation, more, maybe more maybe more of a verbal introduction, and just kind of over brief overview of what we're doing here and kind of the purpose behind it and what we hope to get out of it, and maybe some of the things that we've done to help get it off the ground. So just to get things started. My name is Ed Hackett. I'm a deputy chief of technology services for the Tucson Fire Department, and we, I work closely with the Public Safety dispatch center here in Tucson, which is a dispatch center that dispatches for a number of agencies in in southern Arizona, and as every you know, every business, pretty much is, while we're a public service, just like any other business we would, we're short on resources. And there, there are a couple factors that we look at when we're, you know, we're always looking for things, ways to stretch our resources out or and to provide better service, because that's what it comes down to. If we don't have the trucks available to run those 911, calls, then we're not providing the service that the public is asking and asking for and needs. So one of the directions we went, as we, you know, in researching the 911 calls that we have, we found a number of them. You know, they didn't end up in a transport to the hospital for looking at the medical side. So our when you call 911 as I'm sure many of you know, there's you're guided through a series of questions, and those questions are designed to make sure that whatever your problem is, you get the right resources at the right time that are going to get you the help you need. So we're finding a lot of folks who didn't have anywhere else to go would call 911, because we're kind of, we kind of end up being the clearing house for problems that you know, nobody seems to have a an answer for immediately. So 311, and that connection of disparate resources throughout the city is one avenue that has been employed to kind of take the load off some of the more, let's say service oriented calls that come into the 911, center, but for medical calls that don't quite meet the level of an emergency that requires a four people on A fire engine, or two people on a paramedic truck to show up at the door, and, you know, prepared for the big emergency with the transport to the hospital, there's a lot of calls that come in that just don't meet. Need that kind of service. And in addition to not needing that service, while those trucks. Are visiting that person, then they're not able to respond to the people who does need it, who do need it, rather so. Long story short, we ended up working with a company called MD ally, who is also being used in Phoenix, and depending on the question, the way the medical questions are answered when the person calls 911, if they don't meet the acuity that is required to initiate a EMS response directly, then they're transferred to a medical center where they actually talk to either a doctor or a doctor's agent, like a PA or someone who will then handle those requests, and as they're in during that conversation with those resources, those other medical resources, if they determine that you know this person probably would be better served by a transport to the hospital, then it gets sent back to 911, but what we're finding out is about 50% of the calls that are coming in that are that meet the criteria to be transferred to the telehealth about 50% of them end up getting being served through the telehealth service, whether it's prescriptions or, you know, a ride to a medical appointment. There are a number of resources that they can employ to meet the needs of those callers without sending out a fire truck and an ambulance, the ones that the medical staff at the telehealth company decide, do you need that transport? They get sent back to the 911, side and then dispatched as a normal call. So what it's ended up doing for us is about, it's it's kind of interest. Been interesting to watch. We started it with just a regular eight hour a day trial, and then recently, in the beginning of October, we went to 24/7 operation, and we did a little press, some press release, some public education on it to let folks know that it was there, and we've seen it grow from the beginning to where now we're getting about 200 calls a day as of this past month that are being transferred to the telehealth so that means, you know, 100 100 calls a day are being taken off of the fire trucks. You know, assuming that about half of them end up going back to the fire and EMS services, we're getting pretty close to 100 dispatches a day, and that's just within the city of Tucson that doesn't include any of the surrounding area. So we've just recently had some interest with spins from Sierra Vista. They're interested in the program, and like I said, Phoenix is is using it, but they have a little bit different model than us, so I believe we're working with them to kind of share information and see how we can help each other refine our process, because it is very much a learning process. So that's kind of the brief overview of it. So if anyone has any specific questions, I'll be happy to see what I can do. Okay,