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bit about diba DDOT by the numbers. I just wanted to show this to give you an idea of the size of our organization 292 buses. We have right now it's at 74 paratransit vehicles and growing 9 million riders a year. We have 37 fixed route and 924 our routes next slide. This charts an important chart because it shows our fleet size as I mentioned but you'll notice from 280 to 92 because we have for electric vehicles, right the pilot program vehicles but we still include them the ontime performance is 70 was 73% and you'll see 64% there but that's a bit bit misleading because what we did is we adjusted our standards to industry standards. So it's not a true reflection of a major decrease. But overall our goal is to bring what you see up to 85% which is the industry norm. Next slide. I want to show this slide this is service delivery. Lately we've been getting some compliments on our service. And the reason why is if you look at the top line that shows the scheduled work, the blue line below actually shows the work the actual service that's taking place so we're on or near 90 to 96% of scheduled work that's very tight. That's due to the hard work of our supervisors and our operators moving forward coming to work and taking advantage of that incentive pay. Next slide. This is a snapshot of our ridership. This just basically shows that from 2021 to 2022. There has been a slight increase, but of course not as much as we'd like and we're anticipating as we move forward and we get more operators that will grow. Next slide. I think this is an important slide this goes to show that
we have been working hard to bring operators on board we had a major push I'll go over some of the items that we did I know that was a question from this group. And if you take a look at this closely what this basically shows is that we hired 179 operators, we have active badged and actively badged and retained 53 Of those, that means that 26 of them were departed, they were either terminated or resigned. 100 of the trainees departed for various reasons from discharge to resignation, and quite frankly, not understanding the ultimate format of being an operator. I'll give you a prime example. I had one operator that didn't want to be here anymore one trainee and when I asked them why they said it was because they didn't understand that it required a schedule. So what takes place sometimes is that you know, you have things like right, Uber Lyft, things like that, and some people rather go down that road. Next slide. A lot of you are aware that we created a orderly incentive for the bus operators to meet minimum bus driving time thresholds. This has been working, absenteeism is down
and a lot of people are taking advantage of it. The first quarter that we did it was a learning process. And I'm proud to say that the reason why the previous slide that I showed you where service is where where it is today, is partially because of this. We're taking a look at this as we move forward especially as we talk to the Union about potential increases that could take place this is one of the locations that we would definitely focus on. Next slide. There's a lot of crest questions about recruitment. There are a lot of people that have a lot of opinions on what needs to be done. So I figured we would put in front of you what we have been doing social media, YouTube billboards, focus groups, for actually we have focus groups also but Focus Home radio blitzes, transit talent, publications, indeed search engines, it goes on and on from job fairs, general advertise and community meetings, Detroit at work, Facebook, live media, I put this list up to show that we have been working diligently and will continue to do so. And I anticipate that if we can get these
wages where they need to be and we're doing this simultaneously. We're hoping that we have a flood of potential operators come through the door. Next slide. I think it's important to put a little one slide about the Transit Police because there's a lot of discussion about safety, and whether we're taking safety seriously as a matter of fact, I think these are very telling points. There's a reduction in robberies, larcenies and assaults 36% reduction in coach disturbances. 19% 41% reduction in Teo assaults and 13% reduction in medical emergencies. There's some additional information below as far as the numbers, but we have wellness checks, conducted. Police call for service answered felony arrests made misdemeanor arrests made parking tickets and miscellaneous ordinances. So I just wanted to make sure that people understand that we are really looking at safety first, not just for the rider, but for the operator and we let the operators know that we're by their side. Next slide please. DDOT reimagined. Where are we? The very first round has already taken place. We've talked to the community. We've talked to the riding public, the stakeholders and the bus advocates to give their input as to where we think the overall system should be and how it looks. The next steps are to bring back the results of those which is which is laid out out here. Within the next month. DDOT will kick off phase two of community outreach and collect feedback on the draft reimagined plan, including a new public pop up bus. We're going to take a bus we're actually have one now we're going to clean it out and turn it into a working area for people to give their input and we'll drive it around to where the people are. If they can't come to us, then we're going to go to them. We'll also meet with the riders advocates and stakeholders and others on this draft plan. We'll have a mobility toolbox next slide. We'll focus on attracting and retaining operators. But I will tell you we've already started that outside of this project quite some time ago and we're in a hard push they have a hard push there. One thing about the capital plan is it has something I think I presented to before called Connecting corners. regional hubs which are really where the Connect tends cross. We'll have a really nice layout of bus shelters, better, better markings in some other bells and whistles. We'll also be looking at potential BRT to see whether that works for us. Is there a corridor that we can run Bus Rapid Transit as a matter of fact, there's one that staffs looking at that could potentially be a bus rapid transit corridor as a as a pilot program. impossibly all electric if we can get the vehicles and if the timing works out, but if not Bus Rapid Transit is done with a 60 foot articulated vehicle and we already have those will be coordinating that program and have been currently doing it with the DPD. As the city moves forward with safety enhancements, we talked to RTA, we're sharing information with them, and we're looking at potential they're looking at potential low income, cash free payment, and all door boarding. And I look forward to the outcome of that and we'll be presenting that directly to you also. The goal would be to begin the implementation in 2023 or the I'd say the second quarter of the fiscal year of 2023. Fall Winter. Next slide please. This is just a snapshot. This is not the total KPI but this is what the scorecard is currently how it's being tracked and how it's going to look this is just one portion again a snapshot of the weekly trips it shows the providers people's mo Del Rey and Shaka how they're performing. And later in there. There's more to this that actually evaluates how they're performing in the various areas again, since I have a short period of time, I could come back and really get into this in depth when the time is right. Currently, the RFP process is in place there were 20 companies that put in the pre bid that currently reevaluating the proposals. They should be done in the first week of April, and then there'll be coming to city council. Another tidbit, or another note, if you will, is that we are currently tracking at approximately 1000 actual trips per day.