Simon Lau

Simon is SVP of Product at Otter.ai leading team collaboration features, product-led growth, and building a team of product managers and QA engineers to deliver a leading AI SaaS product
Productivity Hacks
How To Run a Successful Post-Mortem Meeting: 7 Steps
Despite the somber name, a post-mortem meeting is a chance for teams to celebrate success and stimulate growth. Here’s how to run a successful wrap-up.
Productivity Hacks
Creating an Effective Communication Plan, With Examples
Effective communication doesn’t happen by chance — it’s planned and nurtured. A communication plan fosters collaboration and keeps everyone informed.
Productivity Hacks
14 Essential Project Management Skills for Success
Project managers juggle resources, teams, and shifting objectives. Here are 14 project management skills to push your goals from concept to completion.
Productivity Hacks
How To Record a Microsoft Teams Meeting: A Step-by-Step Guide
The better your meeting strategies, the better your impact. Learn how to record a Microsoft Teams meeting and make the most of every gathering.
Productivity Hacks
Meeting Notes Template With Action Items: Your Guide to Productive Meetings
Learn how to create an effective meeting notes template with action items to enhance productivity and make sure you don’t miss any tasks.
Productivity Hacks
Scrum Meeting: What It Is and How To Run One
Consistent communication is the pathway to progress. Here’s how scrum meetings can improve your team’s workflow and project success.
Productivity Hacks
How To Run a Meeting Like a Pro: Strategies and Tips
Learning how to run a meeting is a fine balance between order and creativity. Here are seven tips for effective meetings every time.
Productivity Hacks
How To Generate a YouTube Transcript: A Complete Guide
Learn how to generate a YouTube transcript for more accessible videos, both on the platform and with AI-powered tools like Otter.
Productivity Hacks
How To Take Interview Notes Like a Pro: 10 Tips
Taking great interview notes makes following up easier, from action items to next steps. Here are 10 tips to improve your notetaking strategies.
Productivity Hacks
Choosing the Best Speech-To-Text App for 2025
AI-powered transcription apps can transform your productivity. Here are the top 4 apps on the market in 2025 and why Otter is the best option.
Productivity Hacks
How To Start a Meeting: Tips and Examples
Learning how to start a meeting boils down to applying the right strategies to draw interest and capture your participants’ attention. Let’s see how.
Productivity Hacks
How To Write the Best Follow-Up Emails: Templates and Best Practices
When it comes to writing emails, every word counts. Here are five of the best follow-up email templates to get people to hit “reply.”
Productivity Hacks
59 Creative Check-In Questions for Meetings
Check-ins are important pulse checks to ensure teams are aligned and supported. To make the most of them, here are check-in questions for meetings.
Productivity Hacks
The Top 8 Meeting Scheduling Software for 2025
Planning meetings doesn’t have to be a hassle. Here’s a guide to the best meeting scheduling software that does it for you.
Productivity Hacks
48 Powerful One-on-One Questions To Improve Team Engagement
A one-on-one is an opportunity to build strong work relationships. Here are 48 one-on-one questions to make each conversation count.
Productivity Hacks
Super Bowl Commercials with Otter.ai: Your Game Day Memory Hero for Super Bowl 58
Tune in on February 11, 2024 from Las Vegas, Nevada
Productivity Hacks
5 Tips for Productive Meetings 
We've all been there: meetings that drag on, lack focus, and leave us feeling drained. Fear not, fellow time warrior! Here are 5 actionable tips to transform your meetings into productivity powerhouses.
Productivity Hacks
How to Select an AI meeting assistant
AI meeting assistants are becoming increasingly popular as businesses seek ways to improve meeting productivity and efficiency. However, with so many different options available, it can be challenging to know which one is right for you.
Productivity Hacks
Top 5 AI Meeting Assistants
AI meeting assistants are becoming increasingly popular as businesses look for ways to improve the productivity and efficiency of their meetings. These assistants can automate a variety of tasks, such as taking notes, transcribing conversations, and generating summaries.
Product Update
OtterPilot™ is the Smart AI Meeting Assistant You’ve Been Waiting For
OtterPilot is MeetingGenAI. Never take meeting notes again. Get transcripts, automated summaries, action items to save time and increase meeting productivity by eliminating the need to take manual meeting notes.
Productivity Hacks
Improve Collaboration for your Company All-Hands Calls
All-hands calls are an essential tool for companies to keep their employees informed, engaged, and working towards common goals. However, it can be challenging to ensure that everyone is collaborating effectively during these calls. Here are some ways to improve collaboration during all-hands calls.
Productivity Hacks
The Future of Meetings
The future of meetings is likely to involve a combination of in-person and virtual interactions. With the rise of remote work, it's becoming increasingly common for people to participate in meetings remotely, using videoconferencing tools like Zoom, Skype, and Google Meet.
Productivity Hacks
4 Ways Otter Can Improve Client Meetings for Agencies in 2023
As technology continues to advance, it's important for agencies to stay current and adopt tools that can help them better serve their clients. One such tool that agencies should consider adopting for client meetings in 2023 is Otter.
Productivity Hacks
6 Tips to Make Meetings more Accessible in 2023
Corporate meetings are an essential part of business operations, but they can often be exclusionary for employees with disabilities. By making meetings more accessible, businesses can create a more inclusive and supportive work environment for all employees. Here are some tips for making corporate meetings more accessible.
Product Update
Meet the New Otter
We’re excited to launch the new Otter — built for the half billion hybrid work professionals who are running from one meeting to the next, while juggling multiple projects with various teams. 
Productivity Hacks
The Best Work From Home Apps of 2022: WFH Effectively
Want to know which apps are best for working at home? Then this blog is for you! Uncover the best apps to use while working from home in 2022.
Product Update
Otter® Chrome Extension makes it easier than ever to OtterPilot™ Your Virtual Meetings with AI
With the Otter Chrome Extension, users can easily add OtterPilot™ to their meetings on Zoom and Google Meet. Otter will join the meeting and use AI to automatically record audio, write notes, capture slides, and share the notes with all the attendees. After the meeting, it generates an Automated Summary, making it easy for users to recall and share key points.
Product Update
Put Your Google Meet Meetings on OtterPilot™
OtterPilot integrates with your calendar so it can automatically join, record, transcribe, share meeting notes for you even when you can’t be there.
Product Update
Put Your Microsoft Teams Meetings on OtterPilot
OtterPilot is an AI meeting assistant that records audio, writes notes, automatically captures slides, and generates summaries.
Productivity Hacks
How To Record a Google Meet: A Complete Guide
You can record Google Meet calls with a little pre-meeting preparation. But with Otter.ai, you can turn recordings into actionable summaries and notes.
Productivity Hacks
Choosing the Best Audio to Text Converter
Taking notes during meetings can be difficult. It’s hard to keep up with the speed people talk, and it’s even harder to take notes and listen to what people are saying at the same time. You could go back through recordings ( if there is a recording ) but this.
Customer Stories
Featured Video Producer — Lucinda Emms
Conducting video interviews is no easy task. It takes journalistic skills and critical expertise to ask the right questions at the right time...
How To
Otter.ai for Clubdeck
Transcribe, highlight, & share Clubhouse live!
Product Update
Put Your Zoom Meetings on OtterPilot
OtterPilot is an AI meeting assistant that records audio, writes notes, automatically captures slides, and generates summaries.
How To
Choose Who You Share With
How Privacy Works When You Share At Otter.ai, your privacy is paramount to us. We know some conversations are meant to stay between just you or...
How To
5 Reasons Why You Need Otter.ai for Zoom
5 Reasons Why You Need Otter.ai for Zoom
Product Update
Automatic Live Captions for Zoom with Otter.ai
Otter Live Captions for Zoom adds AI closed captioning in real time for Zoom meetings and webinars you host. Participants can click a button to see...
Productivity Hacks
Virtual Meeting: 8 Key Tips for Running It Effectively
Virtual meetings are the new norm, but they’re not without growing pains. Here are eight actionable tips to run productive online conversations.
Product Update
Live transcribe Zoom Webinars with Otter.ai
Otter.ai live transcription and meeting notes assistant for Zoom Pro, Business, and Enterprise (English only)
How To
How to transcribe any video with Otter.ai
To transcribe any video side-by-side with Otter.ai, all you need to do is follow these 3 easy steps!
How To
Login Help
Wondering why you log in and you see a free Otter Basic account without the conversations you saved? You probably logged into the wrong account or ina
Product Update
How to configure SAML single sign-on (SSO) in Otter.ai
SAML-based single sign-on (SSO) gives members access to Otter through an identity provider (IDP) of your choice.
How To
How to transcribe a video on a Mac with Otter.ai
The easiest way to transcribe a (live) video on a Mac without playing the sound on speaker mode is by using Otter.ai - here's how...
How To
How to transcribe a video on a PC with Otter.ai
The easiest way to transcribe a (live) video on a PC without playing the sound on speaker mode is to use this simple tool!
How To
How to transcribe Cisco Webex meetings with Otter.ai
Transcribing a Webex meeting is easy with Otter.ai: all you need to do is follow these 5 simple steps...
How To
How to transcribe any video meeting with Otter.ai
To easily transcribe a video meeting LIVE with Otter.ai, all you have to do is follow these 4 simple steps...
How To
Troubleshoot Zoom recordings stopped syncing
Have Zoom recordings that stopped syncing into Otter.ai and are now "processing" for a long time? This article will help you troubleshoot and resolve this problem.
Product Update
Live transcribe Zoom meetings with Otter.ai
Work from home productively – At a time when most meetings, events, and classes have gone virtual, remote workers and students struggle to listen...
Product Update
Live transcribe Zoom with Otter.ai
At a time when most meetings, events, and classes have gone virtual, remote workers and students struggle to listen and pay attention while taking...
Product Update
Comments
Wished you could annotate your notes and exchange messages with collaborators in Otter.ai? Now you can, with Comments.
Product Update
Personalize Otter.ai with Custom Vocabulary to Boost Accuracy
You can teach Otter.ai proper names, jargon, acronyms, and unique name spellings with Custom Vocabulary – a paid features in Otter Premium and...
Product Update
Otter’s new Highlight Summary feature turns your meeting notes into a summary that you can share
One of the most requested features is now available! This simple but effective feature ‘ottermagically’ creates a summary of all your highlights...
Product Update
Microsoft Word (DOCX) Export and SRT with Automatic Line Breaks
Exporting from Otter just got easier with Microsoft Word (DOCX) and auto-cut SRT support – new exclusive features in Otter Premium and Otter for Te...
Customer Stories
Featured Student - Michaela O'Neill
Michaela O'Neill needed help. Asperger’s Syndrome kept her mind wandering and losing focus during class. She knew she needed to pay attention...
Other
Life made easy with Otter.ai
Journalists, writers, podcasters, students, and business professionals praise Otter Voice Meeting Notes for making it easier to transcribe interviews, write articles, and take notes.
Other
"Coolest thing since the Roomba" – Otter.ai
From transcribing meetings and speeches in real time to detecting speakers and keywords, Otter Voice Meeting Notes is often considered one of the coolest AI apps by analysts and users alike.
Product Update
Transcribe Zoom recordings automatically
Otter can automatically sync cloud recordings from your Zoom account and transcribe them in your Otter account.
Other
Content creators recommend Otter
Content creators stay prolific by using Otter to capture story ideas on the go and write more easily by speaking.
Other
Creating captions & subtitles for videos using Otter
A how-to guide for using Otter for subtitles editing and creating captions for videos.
Other
Foreign Student Learns English with Otter
An inspirational story about a young Korean woman who is motivated to improve her English.
Other
How accurate is Otter?
Real accounts by real people who have used the Otter app and recommended it.
Other
AI breakthrough: Otter.ai app can transcribe your meetings in real time, for free - ZDNet
The startup has pulled off a feature that artificial intelligence giants and natural language processing software have been working on for years.