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walk here can you all hear me? I got this right here. Okay, so welcome. My name is Katie, and I am the Executive Director for the news product Alliance. I am a journalist and a product thinker. I was born and raised in one side so I couldn't see now. And I couldn't see words as similar. As you know, he was what was the news protocol. So we are a community of supportive environments for news products. And our mission is to elevate the discipline of product management and expanded diversity of products emerged in decision making. So we're here to familiarize with one product thinking or product or use product management. Okay, so let's, let's recap. So we understand that the product managers and product makers possess the skills to articulate the business side, the tech side and journalism ethics to provide content and difference in products that address unmet audience and community needs. The product management, the new product management, this has been offers frameworks and techniques that can help us identify those needs and better align our resources to create use products that address those. And today what we're going to talk about is actually how some of those techniques help us develop more equitable and inclusive units. So the first thing we're going to do is a contract introduction. We'll get there in just a second. Then we're going to find out what we mean when we talk about inclusive and equitable design for us products. I've talked about the definition of inclusive design, it's significant in creating products, the benefits, are we putting this out times for both users and businesses. And last, we're going to actually talk about that store like we're doubling this time, and we're going to have the same thing in process to other steps. That can help us be more mindful, and you are intentional about being equitable and inclusive, and that we are going to create our own manifesto for you. And try to at least get out of this room with one functional premise that we can take back to our organization and start being more equitable inclusive. So, Kennedy, was brought up right for you, or that was not made for you. I think that they do want to share your events more than
certain events in the news, say, for example, a much bigger guy, how late they're sitting in certain seat, years back home, sitting in setting seats and movie theaters back home, right? We're like really tight and are obviously made for much smaller people. So that came to mind within the context of an event that I attended recently,
thank you for sharing just for the we all get to know each other a bit better. If you are going to share please share your name and maybe where you come from so that
yeah, I'm who yells elegan I am from Houston, Texas. I rent shift press that youth media organization back home.
Thank you. Someone else can be like think of an experience in which they felt a product was not meant for them and their identity. And your identity. I can share an example. So I am Latin American. I was born in Argentina, and I still live there. And whenever I have to fill out a form in the United States, the category just as like Are you a member of an underrepresented group and as Latino as if we were all kind of like painted with the same Roche fields of it. Like yeah reductive like that i i don't feel identified. by that. And it feels like this was not taking into consideration that we have difference. A lot of difference. It's not the same to be born in Puerto Rico than it is to be born in Chile than it is to be born in Brazil, or something like that. Someone else can think of something.
Okay. Marie here Hi. I'm gonna I have 2am Andrea from Chile. I I have a media of disability. Because the people with disability don't fit in everything and their products don't think about the needs and the accessibility for many people for it. I don't know what to say. By Yahveh Dhaka small sizes small size. Or people, deaf people line people, people with this autism and I don't know, it's all Yeah, the diversity in the diversity and interesting and the products doesn't dawn on does some sorry for my grid. And it's not thinking for the 20% of the population in the world.
Thank you for sharing that.
And if we can all speak really directly in the microphone because we're competing with a very active workshop next door.
And what about the news industry? Has anyone?
Been like who I'm from? I'm not from us. I'm from Europe. And mostly most products like what is produced in us is not for us, like especially I don't know everything like how they measure temperature. For example, like in our case, like we use Celsius and like most of the products or what is produced in us use not like for like persons from Europe or no
thank you, Mary.
Yeah, so I should have even started with this. So context because I work at a youth media organization. I talk about adult ism in the news industry a lot. Like for example, even from the editorial standpoint, most stories even if they are like centered on the like the most impacted individuals or young people, the audience is not or at least the way that the stories are written are not actually conducive for young people getting information. Right. So for example, and I'll give two examples. One in Houston, Texas, it's known that it's there's a huge kind of human trafficking, kind of, it's kind of central space, and there's this area and a leaf where I where I grew up, where on Bissonnette, where there's a lot of prostitution, right that takes place. And whenever you see the news that's on anything on Bissonnette, it's about like a bust, right? Like all these people were arrested, mug shots, all the things but the truth is when you talk to and also there's been news that a city council member put up this big poster that, you know, everyone's being surveilled. So you know, don't do anything. Wow. But the truth is when you're thinking about that population of young, that area is full of young refugees and undocumented children. There they actually need news about right gender violence, they need news about how to spot any sort of like, because we know that such crap the majority of it is not a Snatch and Grab thing right? It's because of really terrible, intimate relationships. But that's not how the news is written. Right? And then another one that's probably more accessible for folks is around voting because I know we're getting to November. And it's really interesting that we demonize kids for not necessarily going out for voting, but when have you seen as a part of a news report about the upcoming elections or voter registration, saying, Hey, kids who are between this age or have this birthday, you can't read? You know, you're eligible to vote are eligible to register until this day, never. But you will see CNN panels and all these other things saying, kids are getting out. They're just protesting and they don't, but you didn't even you don't think of them other than when you're trying to bash them. Right? So I talked about this. I've written a lot but like that's, the industry is very adulterous in very many different ways.
That's a great example. And some of the things that we ought to be thinking about when we are creating informational products especially. So let's start by having a just shared definition of what equity and inclusion means in news products. So they're not exactly the same when we talk about inclusion. We talk about bringing an inclusive perspective throughout the like throughout the design process. And this includes many dimensions and intersections of diversity. And this can be race, gender, socio economical status, ability or disabilities or an all of them intersect with each other. We are not just one dimension of our identity. We inhabit it in the intersection of all of the identities that we have. And here's the difference between equity and inclusion. So, we need to be inclusive throughout the whole process, because we are trying to achieve equitable results and what we mean about that is that we need to consider what differences affect the way that a person relates to our products, and provide solutions that are fair for each person's regardless of these differences. So when we talk about equity, we're talking about the results of our inclusion work, and making sure that we understand that we can be inclusive, like we can be inclusive in the process, but we should be optimizing for equity, so that we are actually getting fair results for the people and the communities that we're trying to serve and support with our information or products. So why is it important as an industry that we actually take a chance of thinking in depth about building equitable and inclusive news products besides of course, being the right thing to do? So I'm guessing in this room, we are all familiar with the trust issue and the trust problem our industry is facing, right? So there's an increasing number of people in the world that currently do not trust news organizations and currently do not trust journalistic organizations. But also there's an increasing number of members from underrepresented communities that not only feel that media representation is not accurate and fair to them, but also actually harmful. So if we actually want to bridge those gaps, and if we actually want to rebuild trust with our communities and with our audiences, we need to take actual and concrete steps to represent them better. There is no way we're going to rebuild that trust. If they don't feel that we are representing them and the people in our news organizations are representing their needs and can empathize with what's happening to them. So that's why we not only more news, product thinkers that are centering audiences, into everything news organizations do, but also we need more diversity among those product thinkers. So that we can actually represent the communities we want to serve. And we can empathize with what is going on in those communities. Also, it's not just the right thing to do it is actually a very smart business decision. Like a study made by silverpop and summarize that Forbes work that has showed that inclusive teams make better business decisions up to 87% of the time. Teams that follow an inclusive process, make decisions twice faster with half the meetings, and decisions that are made and executed by diverse teams generates 60% better results. So and this is also for us that because I understand we will go into our newsrooms. And we all want to take this into intentional work of being more equitable and inclusive with what we're doing. But we will need to take this up. And we will need to have business arguments to that. And this is one of them. But this is not just the only one. We've seen time and again how the new generation especially younger years younger kids Gen Z i do not enjoy those categories that much but that's how the Microsoft study was done. are actually stopping to buy or consume brands that they don't feel represent. Their values. So we stand to lose a lot as a media industry if we don't actually bridge the gaps with our audiences and communities and start rebuilding those, those links and trust and connections with them. So what are some steps that we can take towards inclusive and equitable design I'm here. I want to make sure that while we go through all of this, you all feel free to just like raise your hand or abruptly interrupt me to share your experiences because this is not just coming from from me or from the MPAA it's, we are building this discipline together. And we also want to build it with inclusion and equity at the forefront of what news product thinking actually means. Okay, here we go. Okay, I am going to cite a quite controversial source for the media industry. But hear me out for a bit. Who has created products that are more widely spread and use and adopted than Google? We're not talking like we're not reviewing their intentions of doing this, but just their execution of it. Who here understands Google Gmail, Google Calendar, who here uses Google translation? Who feels it was made for them, even though it was made in an office in Silicon Valley? We all do. So, okay, move. There's a lot of things the media industry needs to discuss with Google. But there are also some things that we can actually take advantage of it and try and think, hey, maybe we can implement some of those things to make sure that our products are as universals as theirs. So we are taking some of their principles of product inclusion and equity and understanding it as the ongoing work of building belonging through our products, making people feel that they belong. So inclusive design places people are at the heart of the design process and this is very similar what to what product does, which is putting people at the center of everything and organization does so some principles of universal design that we can already start implementing are equitable use, what does that mean? It means that what we are doing needs to be as universal as possible. And that makes way more sense for informational products because we want to make sure that trustworthy, accurate information reaches the biggest audience possible, right? But that wouldn't be enough if we didn't talk about flexibility in use. Because yes, you cannot design a product that's meant for everyone. That's probably going to be a mess. We all have different needs. So making sure that we offer options or the use of our product and we offer alternatives. So if someone needs transcription, they can turn on transcription. If someone does not need transcription, they can turn it off. So in that sense, we keep expanding the amount of people that can actually use and interact and engage with our news products. Then simplicity this is as simple as it sounds like keeping our design. Simple, clear, homogeneous, making sure that the bottoms that need to close a tab look like a bottom that needs to close the tab and make sure that they are not hidden in some sort of advertising. And this is important especially because there's a lot of people that we all have different digital competencies. We all have different ages, as like as much as we can. Keeping the design simple helps a lot of people that might not have the many digital competence competencies that all of you digital journalists have
also Perceptible Information, how are we doing our information? Architecture? Are we thinking about where we are placing the titles are all the titles looking the same? Are we creating patterns that people can easily recognize so that they know where information is when they need to know where that information is? Also tolerance for error. Who here makes mistakes? Yeah, okay, so then all of our users are going to make mistakes. Let them make mistakes by providing an avenue to get back or move forward or fix those mistakes. You accidentally subscribe, here's the bottom for you to intentionally unsubscribe and make it easier for them to move back past that mistake. And lastly, low physical effort. What how are we designing for people using different devices with different capacities? Are we are we designing our app for someone to use their both hands on it? Is there a way in which we can reduce that load and make sure that we're doing it more accessible? So these are some of the principles that we can start to implement when we design news products with an universal perspective? But there's a lot that we can intentionally do. But there's also a work we need to do around what we have unintentionally been ignoring. And taking a step towards recognizing our own biases because though there are many systems in place that are exclusionary and are exclusionary by design, there are other systems in place that might just be there, because no one's reviewing their biases or because they do not know better. So taking the time to review what are those biases that we have? It's a it's a first step for us to being intentional. So while I go through these biases, I would love for you to think a moment you've seen them in play in the media industry. And I might call call you so Okay, recognizing our own biases confirmation bias, this is the tendency we have to unconsciously look for and give more weight to data feedback and users behavior that affirm our existing assumptions. This is very present in the journalism industry who can think up when they've seen this ad play and journalism?
Hi, Hi, I'm Adam from Ed News Group, I would say just the tendency to cover the same story over and over again because it's the way we've always done it is fits right in with us.
And this is important because this is important. Right? Exactly.
I mean, you see this in crime reporting all the time, just even taking a police officers word as the Bible is really a lot of what we see and we're trying to work again so.
Amanda from the logic in Toronto. I think a big one that I've seen a lot of especially as like a startup with a lot of legacy media around me is like assuming what they've all done is what we need to strive for as well. So like the most recent example in my world is like we need a mobile app because they all have a mobile app and like that's assuming that's what our readers want as well.
I have one example that is more productive, and that it's also like, Let's do user research. So I want to launch a newsletter. Let's do user research and how people read newsletters. Instead of stepping back and saying to people read newsletters, are they reading newsletters? Does this specific audience reads newsletters? So you already you already start with an assumption and get more information that confirms that assumption? is right. But there are way more biases. So optimistic bias this is the tendency to minimize the potential of negative outcomes and underestimate risks when it comes to our own actions. So I made a mistake.
It's not that bad. Who here who's staying at the hotel here? Whose alarm went off? At five in the morning who was scared?
That alarm was on for 20 minutes? And we only received a message that says sorry, are bad. It was a mistake. Nothing happened. And how many of you actually felt that was harmful or feels more anxious or shivering today and that's really the hotel minimizing that their mistake was not that harmful? As we all feel it was and that can also happen in us. Like, okay, we made a mistake. We wrote this person's name incorrectly. What type of person's name you're writing incorrectly. What type of name your misspelling. That's not like that might sound like a small mistake, but it might be super harmful for someone else.
This one is my favorite. And I'm sure there will be some examples from your organization on this one. It's not my favorite like I love anybody else's like I think it's sparkles conversation. So when we judge harmful outcomes worse when they are caused by action that when they are caused by inaction. Anyone can think of something that the media industry is not doing that is very harmful.
I have a lot of examples. I was you said industry so I thought a little bigger. I was just thinking about the way we don't not call out a call in philanthropy, right? Big philanthropy in certain ways, for even engaging in ways are not very inclusive and equitable. I think in our conversations about what could be better in the industry, we omit a lot of the harms that they they may be also engaging in because we feel like oh, you know, it's not as bad as if I say and then I lose the money or I lose the opportunity. So I don't know. I was just thinking about that. It's not product the I'm sorry, but it came to mind.
We get remembering different examples.
A product example is the default for our payment processor is that it's not easy to send a quick message to people before they're about to be renewed for their subscription. It's easy to send them a receipt afterward and we do that or which we could also opt out of which I think would be terrible. But I don't feel as bad about not sending a notice beforehand because they I mean I would have to like have somebody write a bunch of custom code to do that. It could be brittle, etc. And I judged myself differently for that. Because it is inaction.
That's a very product and great example of when we are not doing something and we feel that the consequences are not that bad. But it might also damage trust from that subscriber to our brand. And it could actually build trust, if we took the action to let them know hey, this is about to get renewed and we want you to make the decision. If you are still being as an if you still trust us to be your news source. And there are many things that we don't do. Like we don't feel that bad for not conducting user research. Or not going through the listening processes.
I guess I have an example. My name is Allison Waller. I'm the newsletter writer of the Texas Tribune. So like when thinking of a new product, for example, that people have this idea of a newsletter product that I guess serves regional audiences outside of Texas, Texas has major metro areas and so I think, in a sense, like, you know, I think a lot of people they get excited about a product in a newsroom and they don't take the time to take the steps to make sure the product is like serving the actual people you want to serve. So it's kind of like, like it gives some example of a mission bias where it's like, what we're doing this thing and it's good for those people. But it's like, is it what those people want? But can they access it too, because if you're talking about different regions of Texas, there's issues when it comes to like broadband and trust even so, yeah, and then to the some people have a painted picture of people that live outside of major metro areas is like white, rural people and that Texas is way more diverse than that, of course. So
yes, that's also a great example and we usually have way better excuses for what we'd not what for what we don't do. We don't have time to test. We don't have time to do user research. We don't have time to do a proper Q or QA analysis of what we are doing. And that could mean a lot of difference in the products that we do and being intentional into including and being more equitable. There's this other bias that is very common, that is the false consensus bias when we assume that other people think and behave the same way as we do. And there's one in the tenant in the sense of product and the news or than the newsroom and the different areas of the organization is a good one to have in mind. Especially because product people might think feel like think different than journalists than engineering than engineers. And we might need to take one step forward into explaining what we're trying to do and why we're trying to do it so that it can actually get done and not assume we are all on the same page about where we're going, how we're going there. And what are the things that are important and valuable in this process. This one is very common, the perception bias. This has a scientifical name, but this is a stereotypes. We've all seen how stereotypes play out in the media industry and I hope we don't need to go further into this topic. And then there's said that we need to make an effort to avoid this happening. And lastly, the tendency to prefer how things are and to resist change. And hear more than a discussion is an invitation of us. For us to understand that we need to take back some of this principles and some of the inclusion and equity work for word that we might face resistance. But if we all acknowledge how we normally tend to staying the same way, we can understand that others might be feeling that too and have that into consideration when we're trying to rally people around being more intentional around building inclusive and equitable products.
Any other examples questions?
I had a question because most AI sessions that I've sat in, in the last couple of days have all been like, Oh, don't be afraid. Just do it. And we'll figure it out as we go. Okay, you see where I'm going? But you're but you're mentioning how important it is to kind of slow down and move at a certain pace and also do the extra work to make sure that we're not harming folks. So I'm just curious, your general thoughts on this conflict that I'm noticing at the moment? Yeah.
That's an excellent question. I would need to give you my brother perspective of AI. But I would say that I lean more on the side of understanding what are the consequences of what we are doing before we jump into the like to the bandwagon? That does not mean we cannot start experimenting and testing while we do it. And incorporating the audience's response to what we're doing and monitoring. What are the outcomes of what we're doing while we're doing it? So, yes, if you're interested in experimenting with AI, you can do that and you can use product principles. To do it in an iterative way that allows you to experiment being mindful of what's the response, what's the outcome and what can I incorporate and do better in the next iteration. But thank you for that question. Because it is a very good one and a very interesting topic, especially as we will be jumping most a lot of us doing product news will be jumping into working more and more with AI and machine learning technology. So another thing that we can do is incorporate processes that encourage equity and fair results for everyone. And this actually goes to your question and for this we are going to talk about a very common product approach a very common product technique that we borrow from projects roll design, and that is design thinking. Ideally, we can take the opportunity to rethink how we do design thinking so that we can incorporate some steps that get us to think about the consequences and how we do this. So just so that we are all on the same page. What is design thinking? Design thinking is an approach that comes from the design discipline that takes us from problem to solution, going through different stages, starting by empathizing with our audiences and with our communities moving on to the finding what the problem they're having is and being clear on what we're trying to solve, having a moment to ideate prototype and test with these communities and audiences. And lastly, evaluate how that's working. So that we can keep the ball rolling, and make sure that we are continuously improving what we do. So for the ones that are not familiar with what design thinking is, you can all get into the news product.org page, we have the product kit. To explain some of this process. You can use our library at learning dot news product.org or you can always trust the original sources that are the Stanford School of Design ideal and other companies that have been doing this work for ages. But today, what we want to do is take the inspiration from design ethically to maybe add some steps to the design thinking approach that can help us be more inclusive throughout the whole product design process. So this stages that we would want to add are the evaluation stage after the definition, de anticipation stage and the monitoring stage after evaluating. So I saw someone taking a picture so I want to make sure that you're good. Okay, I'm going to still start with empathizing, that it is an actual part of the design thinking process, but to talk about the difference of empathizing with our audience in a journalistic way. Or in a product design way, and also as humans. So listening for empathy is this different than listening for journalism with a story in mind? We usually approach people with something that we already want to do, when we are doing them empathy, or the empathy stage of the design thinking process. We need to go in with an open mind listening to what their needs are not necessarily having something in something that we want to do out of what they are saying. And it's important for us to remember that people are people. This is our community. This is not a source to inform our product strategy. We want to talk to them because we want to serve them better. Not because we want to make more money, at least not in journalism. And then, after we do the empathy work, and the user research and audience research work that we would normally do at this stage, we will be able to define what's the problem we're trying to solve and work from there. After that, we still need to take some time to evaluate is a problem that we're trying to solve ethically ethically worth solving. Is this the right problem to solve for these people for this audience? Or are we solving this problem for ourselves? And there are some questions that this clicker is not very accessible by the way. Okay, there are some questions that we can ask ourselves at the evaluation stage to help us guide this decision. And of course, all of this is very summer. I wish I could bring way more resources for all of this, but we'll do it but we have so accessibility who cannot access our content, why can they access our content? Confidence who is overlooked? Why? How can we include them? In the process and not just as a consumer at the output and sustainability goals? Because, yes, we need to make our organization sustainable. So how could serving the needs of this community help us support our mission and achieve sustainability and editorial mission? And to reply to some of those, there are some things to have in mind and we get we're getting back into the dimensions that we previously talked. And it's here google identifies the following dimension for its inclusive product design work. And we need to remember that our audience is also affected and also has intersection now dimensions for their identities. So can you think of examples of how these dimensions might manifest in your work and community? These are already kind of like intersections of some of the identities and how that might interact with our work.
I can share an example. So let's talk about infrastructure and connectivity. Not everyone has access to broadband connections if we are working for it, we're working with rural communities, they might not have very fast internet access. So when we're thinking of our product and when we're thinking how we're going to approach them with some certain informational based product, it might not be a very good idea to make it very image heavy. Or we can take the high tech road and think, Okay, what's the way in which we reduce page load? Velocity are those are those things? Or maybe for instance, I'm going to bring an example that exists from media organization in para y, that realized that there was very bad connectivity for the community they were trying to serve. But companies were offering WhatsApp data for free for audio, images and text. So even when people did not have 4g or data plans, they could still send multimedia information through WhatsApp. So they just started sending their podcast as an WhatsApp ad out audio. And that's how these types of things actually interact with what we're doing and what we're trying to how we're trying to reach those audiences. Can anyone think of others Yes.
And thinking that deaf community and the blind community Nicholas because many of the information the videos in social networks in the socials only have the images, the sound of the context. And they have the caption that they'll have the audio for the caption and then the text is in the box and the date texts and in the past, it's different that the caption in the video,
like it's so you have the subtitles pasted over an image instead of having closed captioning. Yeah, and that have be accessible as text. Yeah. And then it's not accessible for screen readers. Yeah.
Okay. And do you need that out deal, because the blind people don't receive the same information of the other people. The n if you going down the Deaf deaf people who who are who the original language is decide and we're done, have the same formation that the Deaf people can read. Because the formality the structure of the language, the silence, which is different, that the English the Spanish and the other language and did you need do you need to put this accessible measures for the other people?
That's a great example. It takes us back to the universality principle and the equitable use principle and that flexibility principle is
also useful for older people. And, and kids, younger people it's not for people with disabilities is for all
it offers options to multiple people to choose the way in which they want to consume our products. And as we were discussing earlier, it also expands our audience because we are now reaching more people where they are in the way they want to consume our information. I need to check the time. I'm so sorry. Because we are completely late. We won't make it to the exercise I think, but I am going to finish the stages and open it for discussion. Sorry for my lack of planning with the time. So there is some other steps that we can actually take that goes to your point around AI and its anticipation. How do we anticipate some of the risks, right like, try not to launch a platform and maybe break democracy?
I don't think we have that power. But how would society be impacted if marginalized groups couldn't use our product? What's the large scale impact of people not having access to our products? How could our technology potentially be misused to harm or exclude certain populations? For instance, if you were working at a certain previously known as Twitter platform, you would think okay, how maybe this platform be used to harass journalists or certain groups. What can we do to prevent it or is there anything we can do to prevent it? But unfortunately, and even as much as we would love to be able to anticipate all of the harmful effects of everything that we do, and that's what I was saying about AI. We might try to anticipate some, but we cannot get into the anticipation paralysis. That's why we have techniques for which we try with minimum viable iterations and keep incorporating feedback from our audiences. And we also keep monitoring what some of those consequences are. Because it's not about being paralyzed, trying to anticipate all of the harmful or damaging consequences. Like we will do the work we will be intentional about that. But we also need to anticipate that we won't anticipate everything and that we need to plan to monitor and be ready to act. If something harmful or damaging. It's happening.
And this speaks to what product is right like offering tools for us to be iterative and allow us to refine the way in which we assess, forecast and monitor everything that we do as product leaders in us. And today, we're not putting into action because we didn't get to the exercise, but I am opening the room. Here are two questions, debate or bring some ideas that maybe this presentation sparkled about something that you could actually do or take a step towards. Right now to be more intentional and inclusive.
Thank you. As you were talking through a lot of these biases, I just kept thinking back to prioritization and my backlog and the number of things that I know we're never going to fix. So do you have any recommendations for existing products and maintenance and how you would apply these principles to you know, making sure that we're being, you know, thoughtful and intentional about where we place our resources?
So the first thing there would come to what you just said, like are we prioritizing the fixes that are around accessibility and inclusion? Or are they always falling into the back of the backlog? Are we really taking the conversation up and saying, Hey, this is a fourth sprint, in which all of the feature like changes and requirements are about better about accessibility are being postponed because we need to create more ad space. And how like, ideally that the problem with that it's not an easy fix. That's stakeholder management. That's making the strategic decision of prioritizing fixing issues around inclusion and accessibility and taking it back to say, okay let's have a principle or process in place. We cannot have more than two Sprint's in which we do not fix accessibility or inclusion or equity problems or features. I hope that's that's helpful, but it needs more political navigation than that.
I forgot to introduce myself earlier. My name is Nick. I work in accessibility. And I just wanted to mention a resource for people going forward. There's a Google group called ally journalism. It's a one one why journalism and you should be able to find it just by Googling and they'll let anybody in the group and there's great resources there that you can refer to. There's also a Slack channel in the OMA thing for accessibility. And they have resources there with like best practices for various things. And of course, they talk about like how to get your colleagues on board with accessibility and things like that. So
thank you so much for for offering that resource.
I just want to say thank you, because I actually see this as being helpful to embed in the evaluation process because frankly, we all get very tired and I think like structuring that before we even start is going to be key. Like this is what we're gonna look back and actually ask these questions. And my honor, so I just want to mention it.
Thank you. Thank you so much. And thank you for all your contributions.
If there are no more comments were actually quite on time. So this is all the things that you did not get to see
but I want to get to here, okay, we're launching our newest product management certification alongside with Kuni. So if you're interested in learning more, this is broad and about product in general, to go from mid level to advanced level product news product management careers. And lastly, please keep in touch with the news product Alliance we have accessible free slack with 2400 News product thinkers. From across the world. And we also have an accessibility challenge channel. We also have the channel channel to talk and discuss and share resources about what we can do to keep on building equitable inclusive and fair news Braddock's thank you
the program pricey scholarship just looked at it but I wanted to talk about
it. We did our nation.
Holloway scholarship report
when you first need to apply and go through the whole application process after the attacks on through that process.
We will
be an environment
of possibility of having financial
the reason why we do this is because we do not know it's an easy route to having financial support providers your mission. Exactly. So that's what we like to do that does not affect the admission process. And it should be a very, very simple question or article to actually
get into the process
but it just feels very rare because it's such a
rapid pace across right
now and push the party which was a part of you know, admitted on everything. But we will talk about exactly what I was doing technology. Appreciate it. Thank you. Thank you for what you do in baseball but thank you for the
work that you do
say US organizations like that's like a specific topic or I will say that
we are coming up and we want to extend the diversity of thinking is something very tangible like say if we had a consultants and looking at the products and
so
on the way we the way in which we did things technical products is also helping navigate through your
life
to the q&a for corporate professional back home and of course
certification so if you want to save your car yeah, definitely.
