This week we have a special two segment episode and in the first and major part of the show, we are joined by Tommy, you notice the founder and managing director of ops, Analytica and operations management platform designed for the service industry. It's a platform that allows you to standardize operations by digitizing processes and procedures, and assures the app consistent operations on a daily basis. It's a fascinating platform, and Tommy goes into great detail explaining how it works, providing some real world examples. Tommy's had an interesting career as he started working in the hospitality industry at a young age, and even spent a number of years working as a stand up comedian. Make sure you check out the site at Ops analytica.co. Or you can also contact Tommy on LinkedIn. And all those links are in the show notes as well. On the second segment of the show, which is around the 45 minute mark of this episode, you'll want to answer returns to the podcast for a short recurring segment that will happen every few weeks. On this first installment ulana talks about some of the creeps she encountered while working on the Vegas Strip. Plus a few additional funny stories that she has to share from earlier in her career. Make sure you check out your Lena at her website cocktail dot vision and enjoy the show.