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LSG Coaching Call 2/21/23 | Otter.ai

LSG Coaching Call 2/21/23

Michelle Terpstra59min

Speaker 1

00:03

So I always say like I was looking at my calendar every morning, I'm like, How many more selling days do I have for the month? And instead of being like, constricted by that feeling, I get excited. I'm like, Oh, how much can I do in that period of time, right? Because for a lot of people, the natural reaction is like, less days more pressure. But to me, I like to look at it as like, wow, I've created so much momentum this month, and everything's gonna start coming through. So I cannot wait for the next seven selling days. So that's a reframe that I use in my business. And I've been doing a lot of coaching today. And I've said that a few times. So I wanted to share that with everyone. And my quote for the week, which is like just a firing me up right now. And I would love to share it with you is, you get what you expect, not what you desire. How cool is that quote, and like that, it's so and what I love about what Bob and Megan and the team do is that it's not just sales and business coaching, it's also mindset, right? Because our beliefs really do impact everything. So as you're feeling challenged, perhaps with selling, or learning the new way to sell with Bob, just remember that you get what you expect, not what you desire. So with that being said, I'm gonna go ahead and jump right in

Unknown Speaker

01:30

to oh, here we go,

Speaker 1

01:35

I'm gonna share my screen. And just, if you're new to this, and you don't know how this usually goes, you can submit your transformational sales conversations to me for review to Michelle at your virtual upline.com. It's the same format that everybody in the company uses. And you can submit that to me. And typically, I have enough to get me through the entire amount of time. But if I do have extra time at the end, then I take impromptu questions as well. And so let's go ahead and get started. Okay, I think we have I was letting a lot of people in.

Unknown Speaker

02:12

All right, perfect.

Speaker 1

02:15

So the first one up is Trish cope and Dreher. So we'll go ahead and pull this one up

Unknown Speaker

02:28

all right. Rio.

Speaker 1

02:37

Writes fresh today is February 20. Oh, good. This is a fresh sheet. I love the freshmen they're easier to coach on. Yes, yes. All right. So her I help statement is I help women in their second x encumbered with stress, anxiety, and exhaustion, find a hope and healing so that they can enjoy feeling like themselves again. What do you sell? Is Plexus

Unknown Speaker

03:06

Hey, Trish,

Unknown Speaker

03:07

I'm so glad to see you here.

Unknown Speaker

03:09

Okay.

Speaker 1

03:12

What did you do? Well, I asked good questions, and led the conversation. Great job. Where would you like support? I just would like feedback. I know that not everyone is a prospect. I wondered if when I asked whether he liked more information on our pink drink, if that came across as salesy as he shut down, or whether it's just not the right time, and now, what was the final outcome? He was going to do this on his own, I wish him well. Okay. So I love how you're approaching this conversation is not everyone you talk to is a prospect and not everybody you talk to is a qualified opportunity, especially when we don't have filters in place, you know, like certain businesses, you don't get to talk to the person who's selling the thing until you express interest and at least qualify or something along those lines. So a lot of what we're doing is making some educated guesses on who would benefit and using whatever we can gather in order to have these conversations so I love that you gave yourself some permission on that and some gentle like love and forgiveness if it like isn't the right person so I just wanted to recognize that first before we jump in.

Unknown Speaker

04:20

Okay

Speaker 1

04:23

let me see here. See if I can make this I think I can make this bigger

Unknown Speaker

04:26

There we go. Yay. Much better.

Speaker 1

04:32

Move by zoom things so I can actually see Yeah. Okay, perfect. John, belated birthday blessings on you may the God May the God of hope fill you with joy and peace in believing so that by the power of the Holy Spirit, you may have hope. Romans 1513 May this be the year for hope for you. Were you able to celebrate your family and friends? Thank you very much Trish, my daughter, my daughter, son in law Do grandsons live close by so we're able to celebrate them? Oh, that's nice that they live nearby what a blessing any have any goals for 2023? I do, I'd like to lose more I'd like to lose more more more weight and get my diabetes under control. I hope you and your family enjoy very happy 2023 We're doing well yes to weight loss. I'm sorry to hear that you have diabetes, you have type two or type one. Type Two, I lost a lot of weight pre COVID But unfortunately gained most of it back. COVID has been hard for a lot of reasons. Our has type two diabetes affected your life. John, great question. I like I'm very powerful. If I can keep my weight down, I manage my lifestyle quite well, with just diet and exercise. My diet is not great, but I exercise almost every day. Okay, so that's good. It sounds like when you're at a good weight you do well, but you mentioned that you would like to lose weight. How much weight would you like to lose? In 2023? It's gonna let some more people in here. Eight. Oh, okay. Well, that's a lot. Hold on one quick second. I'm just trying to for some reason, well, let me let the some people and give me one second.

Unknown Speaker

06:44

Okay, now this will fix cameras. Okay.

Speaker 1

06:51

It sounds like you're at a good weight. Sounds like when you're a good weight you do? Well, but you've mentioned that you'd like to lose weight. How much weight would you like to lose? And 23? If you don't mind me asking 30 would be perfect, but I'll settle for 20 and keep it off. Those extra pounds can be buggers. Can't they at our age? Oh my gosh, yes. Right. I mean, I'm going to be 40 this year, and I see a significant difference in my metabolism, just like post 37. So I can't even imagine what it keeps doing. Okay. Um, yes. Getting the weight off or keeping it off is harder as we get older. Yes, I definitely have noticed that my metabolism slowing down, but I keep working on it. Okay. I'm glad that you keep working on it. I know that I lost 20 pounds and 20 2011 gained it back. Let's see here. And then you have do you have a plan for how to lose those 20 or 30 plans? I do. I feel like once I can do it again. I just I know. I just need to work harder and do a little bit better at watching what I totally get that.

Unknown Speaker

07:53

Okay, let's see.

Speaker 1

07:57

Yeah, I totally get that's one things that I'm working on this year as well eating whole foods. I don't know if you know what I do. But I work for a health and wellness company and help men and women who don't feel their best to address the root cause so they can feel like themselves. Again, our pink drink was actually created for type two diabetes. I know you have a plan. So I'm not sure if it interested you. But would you like to learn more information? All right, so thank you very much for reaching out. I continue to struggle in the coming months. I'll definitely get in touch with you. Thanks again. Of course, my pleasure, hope and good progress. Okay, so I agree with you on what you did. Well, 100%, I also agree with you that he may or may not be like necessarily a great fit. But in my mind, I actually do think he's a good fit. But I think he is in a he's not open to it yet. Right. So what I like to show this is like disarming the buyer, and disarming the buyer means that they let down their shield, and they can actually see past the fact that you're selling something, and that you are actually there to provide like a helpful service and support. Right, that can be really difficult. It's actually one of the hardest parts in sales is to disarm someone. And so I want to recognize that that it is one of the hardest pieces. So I'm just going to give you some feedback on this message here. And then we'll go of what we would do next. Unless there's anything else Nope, I think that's it. Okay. All right, perfect. Let's see here. Okay. I totally get that. That's one of the things I'm working on this year as well. So I think I would have asked one more question here before you tell them what you what you do. Because I'm not sure if he knows or not. I would have asked Have you have you used any supplements to accelerate the results and in the past, okay. Okay, so I think I probably would have asked that one last Question before disclosing what you do. Because he might just have an aversion to supplements and things not necessarily you. So that was like that one last piece that we want to identify in order to disarm. Because if he would have said, like, Oh my God, I've tried so many things. It's all baloney, and I hate it and never works, then like we're dealing with a different beast than, hey, yeah, it's chocolate shake, I use all of the time. And it's amazing, then we're dealing with two different selling scenarios. So that's my feedback for next time. But you know, what do we do right now is super crucial. So since you've disclosed what it is that you do, and you've done a great job connecting, like transformational Lee with him, I would actually next time something comes up like a special promotion or something for your company. Or if you have samples or anything, like I would just reach out to him and say, Hey, I know you're doing great on your own. But I have like, buy one, get one free, or I have extra samples. And I'd love to send some your way. Like, would you be okay with that, I feel like that's where I would loop back in, in order to connect him to, to the products at this point. So that would be what my suggestion would be. Also, if you do think he's a good fit, and he's active on social media, then I would encourage you to keep on engaging with his content, like you know, stories, commenting when you kind of remember to, because then he'll go back to your profile, and he'll see what you're up to and any type of information you're sharing on Plexus. Yeah, he really is not very active at all. Yeah, it's hard when you're using social media for the primary source of your lead gen and sales. It's difficult to go after someone who's not active on social media. Okay, so that's my feedback to then everyone that wants to sell using social media carefully choose who where you spend your energy directly proportional to the amount of activity they have on social.

Speaker 2

12:07

Good idea. Okay. Okay, because that be really

Speaker 1

12:11

powerful. So you're doing great. I love how you always show up. It's I'm so happy to see you every time being here.

Unknown Speaker

12:19

Thank you. Okay, I'm gonna go to the next one. Oh, right.

Unknown Speaker

12:33

All right, we have Maria.

Speaker 3

12:39

I don't think I put it in the right format. So I apologize.

Speaker 1

12:43

Oh, let me see what I can do and work with this. I'm sure we can figure it out.

Unknown Speaker

12:49

Let's see. Okay, so

Speaker 1

12:51

I'm going to share my screen real quick. And if you could just guide me a little bit on where I should start. That would be super helpful. Okay, so I see that we have these three emails. So are these three different people? Yes. Okay. Perfect. So I will just start with number one. And would this be does this look like the first image in chronological order?

Unknown Speaker

13:15

Yeah, it should be in order. Yay, perfect.

Speaker 1

13:19

Aren't we're waiting. There you go. So since I don't have the preliminary information from you, I'm going to ask you really quickly so that we have some touch points on so tell me what your I help statement is, please.

Speaker 3

13:30

So for my product, I help overwhelm Oh, sorry, that's business. Oh, no, that's product out overwhelmed moms worrying about toxic exposure of ingredients and chemicals to loved ones find safe and natural products so that they can create a healthier home and establish healthy habits with their kids. And then my business, because because this first one, she did end up purchasing product, but my goal is going towards business. So that would be I helped frustrated moms who feel stuck in their jobs, find financially rewarding work they love so they can find a greater sense of purpose while still being present with their family. Awesome.

Speaker 1

14:15

So can I provide some feedback on your product? Or now your product your business one? Yes. Okay, so I like it. But I want you to remember who that evangelist is because women, men, people who are passionate about toxic free living their evangelists, right? Like they feel so incredibly tied to their ability to make an impact in this world for generations to come by removing toxins from not only their own families, but others. So I would consider rewriting it to be like I support I support do you mostly just help? Do you think that your team will be just women or is it going to be men too?

Speaker 3

14:57

I'm mostly women. I can I'm thinking about rewriting it to to be not so focused on negative like toxins, but more wellness, positive building, you know, wellness.

Speaker 1

15:11

So I kind of feel like it could be really powerful app is saying like I support toxic free. Those that are passionate about toxic, free living, earn income sharing truths and creating a safer world for generations to

Unknown Speaker

15:32

come. Okay, yeah,

Unknown Speaker

15:34

I like something like

Speaker 1

15:35

that, because I feel what you're going to be able to appeal to because I know this like we're I mean, I used to go What's that one fruit and veggie checker? It tells you like the top 100 that are oh,

Unknown Speaker

15:48

I don't remember off the top my head. But yeah, yeah, I know.

Speaker 1

15:52

It's like the OG of clean living. And I'm blanking on they have like this printable. And I remember when I was pregnant, I would like go through the Dirty Dozen. That's what it's called. It's like the desert something or something like that. And I remember, when I first started learning about this, I would walk into sprouts with like, my list and I was pregnant. I was like, no, no, like this whole thing. And I felt like it was like my mission to tell everyone, right? So if somebody had connected with me and like, make their living, right, like, I probably would have said, Yes, I'm gonna change the world, right? Because that's what would have gotten me from my core, right. And I literally still remember when I came home from that first bit at first time at the grocery store, buying all this clean stuff and all the things and my husband saw there, she believes that did you buy like what? Like, we're getting clean from now. And he's like, and so we got in this like tiff about it. And I was like, Listen, I'm gonna educate you on like, what they put our stuff. And then you go to Albertsons with me and see if you can have as much success versus sprouts. Okay? So we went on this whole thing and like, still to this day, he we like, go back to that moment. And he was like, that was the most frustrating experience I've ever had of trying to find clean stuff like this is back in the day to Albertsons much better selection now. But back in the day, it was like 12 years ago, it was not the case. So anyway, I want you to appeal to that energy, because I feel like the people who are going to join your team and be successful will be that passionate about, like the impact the global impact on generations to come. Okay. Yeah,

Unknown Speaker

17:29

that makes sense. So bots now.

Unknown Speaker

17:31

Yeah. Okay, so what brand are you with?

Unknown Speaker

17:34

doTERRA? Good. Okay, perfect. All right.

Speaker 1

17:40

Perfect. Hi, my husband and I are trying to start a family and looking to do some switches when love interested people, wondering if you have a recipe suggests to make your own clean products we can't afford. We can't afford to buy non toxic brands all the time. So we're just hoping we can make our own we'd love to hear your recommendation. Okay.

Speaker 3

18:04

reference for this too, though, is I didn't share everything. So I shared a bunch of recipes and all that and then she did end up purchasing product. Because I focused on that since that was her asked but then my goal is how do I then revisit the business?

Speaker 1

18:23

Yes, I love it. Thank you for that additional guidance. And don't get mad at me because I usually Young Living okay, but that one bottle, you probably have an equivalent. It's like the clean I use the thieves like solution model. You probably have very similar and oh my gosh, I buy one of those once a year and it literally costs like I don't even know $40 and it cleans my whole house like Right yeah. All right.

Speaker 3

18:50

Well, we talked about which is what she you know, then bought and then a couple of oils to help with cleaning. Yes.

Speaker 1

18:57

Oh my god, I love it. It's amazing. Okay, so I add a little bit of vinegar in there and it cuts all the grease on my stove. I don't really think wow, okay. I'm good to do okay, but the world Okay. Okay. I really appreciate your help. I am also a DPT. And there's a lot I know about nutrition and health habits but with the work with the world of consumer goods changing so quickly and more products coming on the market. I had no idea. All the formulas of changing okay, I love to learn about healthy blah, blah, blah, blah. Okay, perfect. I know this is I know it's so frustrating with that. Companies are allowed to get away with what they are. What's really sad. I also love that you're a D PT also, how long have you been practicing

Unknown Speaker

19:44

as a physical therapist?

Speaker 1

19:47

Okay, thank you. I was gonna start making my educated guesses

Unknown Speaker

19:53

appreciate the context. Um, okay,

Speaker 1

19:58

so nothing specific at the time. aim. I've been practicing for four years now my husband and I are trying to start a family. Like I mentioned, we decided we start by laying the foundations for our family to remain healthy. We do pretty good eating wise, but like I mentioned a few things we know they're not too bad. Okay. It is a huge thing that we struggle find a decent price without so many chemicals. Okay, so she's going back to Money, money, money, so I can see why you want to present the business opportunity because that would solve that pain in her life. Right. Yeah. Okay.

Speaker 3

20:35

candidacy and then we just she just ended up enrolling

Unknown Speaker

20:41

with, you know, okay, so this

Speaker 1

20:44

is yeah. Great. So first of all, I want to acknowledge, like, we've talked about this a lot before somebody just comes into your inbox and wants to buy something, please let them buy it. Don't think you have to transformational li talk to them when they come back direct, because look at the success that she had doing this. But you'll see that she didn't just talk about like, oh, buy one, get one free. she wove in all of the transformational conversations that we're learning about. She's connecting to her why she's connecting to, you know why it's important. She's acknowledging, dating, she's validating, she's being heart centered. So I want everyone to see that she didn't follow necessarily like a traditional script, but she wove that all in, which then positions her to go back in a really beautiful transformational way to connect for the business opportunity. Okay. And this is what I would do so I assume, okay, this is January. So she's Have you spoken to her since she's been using the products.

Speaker 3

21:42

Um, I got on a call with her last week just to kind of go over like her account and stuff, but she had her products were on the way I think she might have gotten like yesterday or the day before.

Speaker 1

21:55

Okay, okay, got it. So then the first thing we want her to do is to use the products, okay, so once since we have that as leverage, get her to use it. Okay. So once she's used it, and she's kind of like addicted to the lifestyle, she appreciates the product, she can feel aligned with it, then I want you to invite her to the business opportunity in this way. So when she's using her products, and she's happy, like say to her, Sally, because I don't remember her name, Sally, like, I know you are loving these products, they're gonna change your life. They're gonna create healthy baselines for your family. But something about I can't scratch what you've told me before about limitations on continuing the healthy lifestyle based on budget. Like, I think that you would be amazing, too. I think you'd be amazing at sharing the Word of like, do Tara to your friends, would you like to talk about how I've successfully started my business. So that's the angle I would take with her super heart centered and an alignment with like, her concerns like she wants to buy the fancy me. She wants to buy the nice products, and then she's worried about the price over and over again. Well, you have an opportunity to help her fix that.

Speaker 2

23:10

Okay, so that's the would take. Okay,

Speaker 1

23:15

great on that one. So that's the first thing and so let's go Okay, so that's conversation number one. Okay, do we have Missy if she's here? Oh, my favorite person with the beautiful is Amy foster here?

Speaker 1

23:37

Oh, no, yes, no. Okay, so then I'm gonna go through, I'm just want to make sure I get to hers. I don't think she's here. Okay, so I'll do another one of yours. Because all we have left are your two and then we have one from Amy. But I was going to let me go next if she was here, but she's not. So we'll just keep going through yours. Because they're really good examples. And then we'll end with Amy's

Speaker 2

24:02

Okay. Somebody's going the next one here

Unknown Speaker

24:17

do key Alright, so

Speaker 1

24:21

now we know all the things about you. So this particular conversation, is this for product or business and what would you like to done? What would you like support on her could have done better?

Speaker 3

24:33

Um, this is business and then I had responded and she answered since then. So I guess the going I get my head as I was like, What do I ask next? Because she really laid it out perfectly for me.

Speaker 1

24:52

And then give me a little context here. So this is the last one she responded to.

Speaker 3

24:57

I wrote her again and then the last thing she said It was I haven't been working full time since we got pregnant with the twins eight years ago, I feel guilty even working two to three days a week. Mom guilt is the thing I've ever experienced.

Speaker 1

25:13

Ah, the mom guilt. Got it. All right, I actually hate mom guilt. I get so upset, y'all. Yeah, because there is a way and I have found it to live joyfully in your profession, and still being incredibly connected mothers. So what and you know, and if you're doing this with your kid running around on the background, and like, we're coaching and you're moving forward, like, that's a beautiful life, too. And I hope that you don't have any guilt on that. So what I would recommend is, first of all, acknowledging that mom guilt is just will not go away unless you address it and find a new definition of balance for your life. So your opportunity here to get someone into your business is a leadership opportunity to share why you do what you do to be connected with your children, but still fulfill a professional desire. Okay. And that definitely takes your transformational selling skills up a notch, but I know you can do it, okay. So how I would connect with her is to say that there that you have discovered a joyful way of being extremely connected to your children, but still contributing financially to the home, and then also make a point of it being like, and I feel really happy about it, like connector to the future joy. And I don't know if you feel really happy, so I shouldn't assume you're happy, but I hope you're happy. If you're not, then let's get you happy, okay. But I would connect her to the joy that the two don't have to be mutually exclusive. And that you would like to show her a path that she can be with her children as much as she wants, and still find that financial freedom and that professional joy that most people men and women desire greatly.

Unknown Speaker

27:06

Okay, yeah, that sounds good.

Speaker 1

27:09

Yeah, and you have to just connect with the passion behind the products, right? And connect, oh, that every single time and I suppose for anyone listening, any single time you are recruiting someone into your business, you're providing them an opportunity to live life in an entirely different way. Right, like an entirely different way, and you're inviting them to that total transformation. And you have to feel connected to that other side and believe in that other side, or you will have a very hard time recruiting. So I encourage you to connect to the other side. And even if you're not a leader yet, and like you don't feel like you've hit it yet like I have a small team, or my team is not that great yet or you're feeling disconnected from that like actual success today. I want you to visualize what it looks like to be in your mentors but steps right because that's where you're going and you're so dedicated to going there that you've joined a program on how to do it right.

Unknown Speaker

28:10

So just reconnect to that is crucial.

Speaker 1

28:14

Okay, is because what we like I said in the beginning in this call, you get what you expect, not what you desire. And just get I mean, it's probably my favorite thing I've ever heard if I'm being honest. someone famous, I just came across it and like without any credit given so I have no idea that's from somebody. Oh, no, but if it's not, I might just go trademark it. Okay.

Unknown Speaker

28:44

Next up here

Speaker 1

28:47

Okay, so your third conversation any updates on this?

Speaker 3

28:53

As it's as it's Tammy she was she applied to a story of mine about water but it didn't hear that song. Okay.

Speaker 1

29:06

It's gonna kind of let's see here. Okay, a story about water. Yes, we need water. My goal is so I started use I share stories when I coach because I feel like it makes us all more relatable and excited to do things. So I joined Noom has anyone is anyone familiar with the new map and Oh, em, you track like your workouts, your water. They make it super easy to track your food. And it's based on behavioral psychology to get you to do things that are basically good for you. Okay. And as it sales psychologist specialist, it's like really exciting. They even had the wager that I could stay on it for three months. How interesting is that? So they made they're like, Would you like to put a deposit down? That's refundable. If you stay for three months and commit to your goals. I was like, oh, so anyways, so anyway, I'm on this app right now. And I'm The reason why I bring this up is it's super, super motivating to stay accountable to these goals that are just as simple as like how many bottles of water you gotta drink, right? And so I love that you integrated, you know, just sort of these things that aren't necessarily directly affiliated to, you know, oils but other healthy living stuff, because that's going to engage people on a different way where you're going to find like minded so just wanted to bring that up. Okay. Let's see here. Okay, agreed. I'm a physio and occupational therapist, therapist, Therapy Assistant, I just got lost, I just lost my job, but I would babysit or anything else to take that job. I've seen just a huge increase in strokes, early onset dementia, cancer, very strange and unusual referrals. Oh, wow. So you're in the same profession. I'm looking forward to transitioning out of it completely. The healthcare system has really failed people as a whole and it's sad and more and more people don't even know how to be healthy advocate for themselves, or even how to take care of themselves in a safer way. 100% I'm taking my holistic nutrition course so that I can get out of health care, too. I don't like where it's going. I'm also photographer and have our freeze dried company. Oh my god, she's multi passionate. Alright. You have to do something with my husband lost his job. So we spent all of our savings to start the freeze dried company, but now I can't keep that up. And for both back to work. Yep. I'm so happy. There are brilliant brains who saw throw out the junk? It's discernment from God for sure. I'm the only one left in my whole family that didn't take it except for one cousin making you pretty sad.

Unknown Speaker

31:43

Okay. Let's hear.

Speaker 1

31:47

Okay. Bla bla bla miles. Okay. My husband is also D. DPT, my brother Allen took one and then realize it shouldn't be taking all of them. That's awesome. You can really make the money in so many other ways. I love helping people with health. What are your plans with your holistic nutrition business? Perfect question. Great transitional question. All right. So glad you're below realized and quit. I feel like there are some placebos out there. I'm praying that my parents got the placebos. I'm not sure yet. I've just been diagnosed with MCA asked, What's that?

Speaker 3

32:22

And I have to look it up again. But some kind of I don't remember.

Speaker 1

32:28

Okay. All right. I'm just trying to make it through my day and heal. I would like to work with women typically that have hormone, imbalance, pregnancy, postpartum menopause, etc. I'll see what God has in store, I have to finish it first. Where are you based out of Do you work in a hospital setting? So it's a great buying signal? That means you've disarmed the buyer, usually when someone asks you questions back. So that's actually a great skill.

Unknown Speaker

32:57

Oh,

Speaker 1

32:58

okay. Let's see here. I work in home health. So it's flexible for me to create my own schedule, which is nice. It's always best to wait and see what God wants us to do. How long have you been diagnosis? Sorry to hear that you went through that? Okay. Super cool. I just discovered right after Christmas right before Christmas. Thank you really challenging. So nice to connect. Maria. I appreciate the time that you took to chat. Okay. So we're starting to lose her here. Okay. So when someone tries to close off the conversation or reflection on this, as you know, maybe I should have asked that question a little faster, or gotten to that a little faster so that I don't lose her attention span. Okay. So just making sure making the transformational conversations impactful, but concise, so we don't lose attention. Let's see here. Okay. Likewise, was that the last thing?

Unknown Speaker

33:49

Yeah. All right. So

Speaker 1

33:52

feedback for next time, and then I'll tell you what to do. Now. Be back for next time is on bat was a super powerful question you asked about her business and what she plans to do with it. Okay, I would have tried to slide that up maybe one or two messages like right after she said it so that you don't lose momentum in the conversation to get to your goal of talking about the business opportunity. Let's see here. And then where you said, I'm looking forward to hearing how everything goes for you and to learn from you. So what I would have done instead of that, is to and I know she was leaving, say oh my gosh, it was so great chatting with you to the open ended question to keep the opportunity open for that. Has she bought anything from you before? Or is this brand new?

Unknown Speaker

34:39

No, she just met randomly messaged me.

Speaker 1

34:43

Okay, so I think probably would have just said hey, Yes, totally. We can chat and other time, but I would love to share with you some other things I'm working on. That might help you when it comes to looking for the next thing that you want to work on. Can we connect tomorrow? Right Lipinets super vague, so she doesn't like get all weird at the end when she's trying to leave, but at least some kind of question to keep things open. Okay. And so you can go back and listen to the recording of the way that I just said that, but that's what I've done. So this was just Yeah, it was this yesterday, like, truly yesterday,

Speaker 3

35:18

when, you know, that was when I took the screenshot. So this was probably the may look.

Unknown Speaker

35:24

February 12. Oh, okay.

Speaker 1

35:27

So then on this, so have you talked to her since February 12?

Speaker 3

35:31

Um, she had just responded to another story, just like that. Not well, that one was the water one. Oh, okay. And that was

Speaker 1

35:44

that was yesterday. So then, what was her just read it aloud? I don't need to see it. What was the last thing you or her said in that response? Story.

Speaker 3

35:53

She said my husband used to work for the and ran water treatment plant at one of the courses learned that just up from the awkwafina plant, there's radioactive waste dumped in the river. It meets the allowed amount, in my opinion, it should be zero. And I just said, Oh, wow, the things we don't know. But should I'm

Speaker 1

36:15

right. to that. Okay. So I think what I would say back, go back to her and say I just love how passionate you are about health and clean living. Have you thought about? Have you thought about? Well, Sherry, you already asked her that of what she's going to do with her business. Let me see a different way to ask it to get the business opportunity open. Okay, so let's say I know you're not sure what you're going to do with your health business yet. But I have a few ideas of how you could accelerate the growth once you're ready to do that. Would you like to learn about what I'm doing in order to make money spreading word on like, my passion about clean living?

Unknown Speaker

36:54

Okay, yeah,

Speaker 1

36:56

I like that. Right? Because to me, that feels pretty authentic. Yeah. She seems super engaged. And like, from a business strategist standpoint, like if you're a health coach, fitness coach, wellness, food, anything that touches like your the consumers daily habits, if you are not offering a product in conjunction with that you are shooting yourself in the revenue foot, it is so ridiculous not to do it. And I want you all to remember that. So you can preach that to people that you are because honestly, the easiest business builders are going to be people that are health coaches, fitness coaches, if that's like your world, like here, add a product line. Now you have recurring revenue. And recurring revenue is the most powerful thing you can have in your business. It's actually like if you were to ever sell a business investors come in and people who buy these businesses capitalist and they say, what's your monthly recurring

Speaker 2

37:52

revenue? Oh, not all what is

Speaker 1

37:58

crucial. So it's not a real business unless there's recurring revenue. And as a coach, and someone who's creating courses and all that thing, like, I have to build in recurring revenue, or I'm constantly chasing the next client, which is horrible. Okay. So that's the words of wisdom you can offer to people who are in that particular circumstance.

Speaker 2

38:21

Okay. Yeah, that's really good. Okay, awesome. Yay. All right.

Speaker 1

38:28

So that's all three, we wrapped it up. And I saw that Amy just joined so that's like perfect timing because we were holding yours for the end. So hi.

Speaker 4

38:41

I actually don't even think I'd be able to jump all in. But I figured i i Go a little early. So I hopped on. So just in time,

Speaker 1

38:51

I mean, literally perfect timing. I can't even like that's just to be alright. I'm gonna pull up her conversation. And let's see how long this one takes us. We may or may not have a couple minutes at the end to chat about other

Unknown Speaker

39:06

questions. Are right here we go.

Speaker 1

39:09

Amy Yeah, I help women who struggle with burnout. Oh, yes. You know what I always remember you because you

Unknown Speaker

39:15

use LinkedIn. Your LinkedIn right? Yeah,

Speaker 1

39:19

yeah, I remember he was the LinkedIn person because I love that Okay. Um, I help women who struggle with burnout, financial energy and mental clarity in order to be productive, successful and achieve their goals. Business. I helped burnt out women who want to make an impact while being compensated with what they deserve. Create a life truly that I'm starting a life they truly are worth. What do you sell Modere health and wellness collagen. What do you love I shared? I shared how I could relate. This is one where I would have normally had a red light story. Good recognition around how we responded to my own health statement looking for feedback on where you go from here? Cool. And also people are jerks. And also just gonna say that like, and when people are jerks, it's because something else is going on. And you just so happen to be poorly timed to trigger it. Right? So just releasing that energy for me whenever and I haven't read it yet. So I don't know what it says. But someone is rude to me. So, I'll tell you this, I actually had somebody told, tell me to stop being so motivating, because it's

Speaker 2

40:28

irritating. Let's just say that out loud. Let's just say,

Speaker 1

40:34

really, really motivated zero to 80. Like that must mean something else is going on internally for that person, that my happiness is triggering that. Right? So I have to take a step back and think about how am I going to respond to this from a higher place and not let it impact? my joy, my happiness who I am. Okay, so that's just my little like mindset there. For everyone, and you're also not everyone also, like not everyone's always gonna like you to and that's just kind of how it goes. Alright, so let's jump in. Um, let's see here. Hi, and tennis. I appreciated your response to my question about questioning if becoming a therapist was the right choice in the in the therapists supporting therapists group. I was wondering if you could share more about what you meant about the system

Speaker 2

41:27

around it. Okay. Okay, so first of all, is he a bug? Is a bug his profile that a bug feels like I feel like that's a bug.

Speaker 1

41:42

I don't I typically don't like to have sales conversations with people who don't have a real picture. So first thing I don't usually have conversations with people that do not and like I have a rule if you try to join my book, my my own Facebook group, without a real person, Facebook picture like a real profile photo, I reject it. So first of all, he's already hiding. So to me, there's just Redflex Okay, that's a long story. I'll break my career into two phases and keep it short one my path to being a clinical psychologist now suspended indefinitely

Speaker 2

42:20

spot red lights. Okay,

Speaker 1

42:24

I appreciate there's professional standards be held, but and not my own red light stories. I mean, like he's a red light and selling okay. But struggle that the standards often make no sense or even counter, effectual. Then also the intern process is straight up exploitation, all of the ardour that med students go through he's definitely using like Grammarly to improve his vocabulary here. Like there's such simpler ways we could have said those. I got a report from Grammarly, actually this past week that says that I use more diverse vocab you vocabulary than 85% of people who use Grammarly. And I'm like, I purposely try not to I like try to just communicate on a very like playful level and I'm like, This is not good. Anyway, sites around that. Okay, I stuck it out. Nonetheless, if exploitation is normalized around me.

Unknown Speaker

43:20

This guy is just

Speaker 1

43:23

Yes. Okay. I'm not even gonna give justice to this rant. Let me just go back down. Okay. I don't want to get into it. But unfortunately, it's the loudest voice not the most measured opinion that gets heard. Okay, what a mature response. I appreciate your honesty. A lot of the standards don't seem to allow for personal growth results do self care. That is at least my experience. I felt like it wasn't being my best self, then how can I be effective for my clients? What is it now that you're doing sorry that verged on rant? Okay. Perhaps you've gotten now asking me, what is it you want to do or are doing at the moment? I'm under employed? Just taking on some clients? Okay. Actually, most are probe pro bono Ukrainians. Okay. Let's see here. In a few months, I'll have finished an exam, the ALEMI practice as a non medical healing. Okay, great. I'm also considering working in schools somewhere else,

Unknown Speaker

44:32

okay.

Speaker 1

44:36

No, I don't regret it. So you have a high emotional intelligence level that you're already dealing with this on a very immature way. So good job. I'm doing something completely outside of counseling role on the side, basically, but still allowing me to help others in the way that I want to. Does that sound interesting to you? Do you want to know what it is? All right. Are you looking to transition to full time counseling, or something like that Germany I would imagine Okay, let's

Unknown Speaker

45:01

wait until

Unknown Speaker

45:08

that might be some of the repeated hold on

Unknown Speaker

45:15

Oh, okay

Unknown Speaker

45:20

I think I'm confusing myself here. Let me make sure I'm looking at the right message

Unknown Speaker

45:22

okay,

Speaker 1

45:28

I'm caught up now. I don't know what I just did. So you've been doing counseling a while already decided it wasn't for you. Your own vision. Oh, tasty. Of course. I'd like to hear what that's about. Okay. Yes, that is exactly it's I would love to share my vision and love hearing or others.

Speaker 2

45:49

I help or Monica Awesome. Okay, it's good to just listen to my calls today. Erica, did you want to bring a book or anything? She brought your stuff. You're gonna be I don't know what that is. Where's my middle button? Oh, I think she got it.

Speaker 1

46:10

She got it. That was great, buddy. Sounds like me. Sorry. I'm on calls all day. Oh, I've still found her like, you should have brought your stuff. So that's a great job,

Unknown Speaker

46:19

Erica. Okay, I think I got her. Okay. Not the first time that's happened. All right. Here we go. Okay,

Speaker 1

46:36

I help passionate people searching to make an impact while being compensated, what they are worth achieve personal growth while helping others. Is that something?

Unknown Speaker

46:47

Oh, did you just put

Speaker 1

46:48

pitch and advertising hook notes on advertising hook. It's something I'm really passionate about and believe that I can make an impact. It's a vision I share with others because I want others to help describe it and believe in themselves. Okay, so I think that, here's a couple of things. First of all, I probably would have not engaged with this person at all in the very beginning, just because he seems unstable, he doesn't have a personal photo. He's in a rant mode, it just seems like a lot of drama. And I do everything in my power to stay away from drama. So first of all, that's my just initial feedback on just remembering that you can be picky of who you speak to. And it's quality over quantity. And if you come across another scenario where someone is this just generally angry, I don't know if I'd even go down the path. Right. Okay, with that being said, with the console, I think we've talked about this like a couple of times, but it's powerful to repeat. Okay, depending on who we're talking to, in what contexts means that we may need to shift our eye health statement by a few words to resonate with the audience. Okay, so I'll share with you what I probably would have said here, instead of what you did with your same I hope statement with just a few modifications.

Unknown Speaker

48:16

Let's see here.

Speaker 1

48:20

So I would say I'm currently with him, he's like a direct person. So I would have said, like, I'm building a business right now. And helping others build businesses too, so that they can make an impact while still being compensated in alignment with my passion around, you know, health and wellness. So I realized that's not your I help statement like I get it, it's modified for this audience. There are going to be circumstances when you need to tweak a few words and get inspired by your template so that you don't get the type of responses that you the type of response that you got right here. Okay, so that's my first thing. Second of all, I would just drop it. This is not someone I would follow up with, I think that you're just going to engage in energy draining banter that's not going to feel good. So don't feel triggered by his response because he's looking for a fight a okay to you, there are plenty of people to enroll into the cell and all the things and you get to be picky. So don't engage with these types

Speaker 2

49:33

of people. And that's my feedback for you. Okay.

Speaker 1

49:39

I would not talk to him ever again. Because it's just going to turn into a fight interact me happy. So. All right, we have 10 more minutes, and it looks like Julie had something. Um, yes, I do have time, Julie for your question. Oh, and then real quick. Abigail, you asked how you submit so if you submit conversations to Shell at your, I'll type in in the comments, your virtual upline.com. Okay, and when you email that email address, it has an auto reply with the template that I want you to fill out. I did that so that everyone always knew what to do. So you'll get an auto reply, and you can fill out the template. Okay. All right. So, Julie, where are you lots of squares.

Unknown Speaker

50:30

Hi,

Speaker 5

50:31

sorry, I'm totally unprepared. I was supposed to have a client who canceled last minute today. And then I noticed this call was going so I was like, Cool. I'm hopping on like hiking and stuff. But it's it. Honestly, it's a very like, simple question too. But it's something that I find repeating in my recruiting. And I'm pretty sure like a lot of people will be able to relate to this, I wanted to ask it. So, I'm a hairdresser. I'm a color specialist of 20 years, I have like suffered with chronic illness for the last three years, I'm going through this whole healing journey. I had a lot of hair loss, all of the things I do, I think I noticed someone else here sells money. So I'm on I saw money. And my I help statement literally changes all the time on Instagram change, change, change, change, but basically, like, I help women heal their hair, like I help women to absolutely love their hair in all aspects. That's what I do. So and then on the business side, I mean, with products, I feel like it's pretty, like, kind of straightforward for me, like it's people are gonna buy when they're gonna buy but for me, it's the recruiting thing, okay, like, I left a business and came back to it because I needed to switch the teams. So now I'm back and I'm trying to do everything, we're like, totally different, okay, and I'm trying to do everything, not like hustle, hustle, hustle and trying to be more like, transformational. And my question is this. Okay, I've had I will have people who are like actually interested, right? Like, maybe they comment off my story. They say they want, they're interested, they want more information or whatever, in my conversation. I don't, I feel like I have a pretty good understanding of how to do the conversation. But it's a closing. So for me, it's like, okay, I'm interested like this just just the other day literally, just the other day, I finally asked this girl because she's an esthetician. She came home to stay home with her son. And I see her watching my stories. And we used to work together. And I finally popped the question to her like, girl you like, I see you watching my stories. Where? You know, yeah, my story's girl, this might be perfect in this season of your life, right? And she's like, Yeah, I've actually been thinking about it. But I'm busy with this, and this and this. And this. The thing for me is like people are like, I'm busy, or yes, I'm busy. Everyone

Speaker 1

52:59

has the same 24 hours in a day. So busy is your choice. Where do you want your priorities to go? And what is growing for you? So if you're busy cleaning the kitchen, like does the kitchen need to be perfect so that you can build a business, like of your dreams or get time flexibility, or something that's greater than like, busy, right? I hate that. When they're busy. I'm like,

Unknown Speaker

53:24

Are you kidding? I'm like, No, I'm busy.

Speaker 1

53:31

Okay, so the other thing is that it sounds like you're great in stories and social media. And by the way, it's so funny when you popped on screen. I was like, Oh my God, or here's so pretty. So it's literally the first thought that came through my head. So it's not like it gets that's like showing you

Speaker 5

53:49

Oh, my God, I love it. No, it's also always busy or money, or, and I know my opponent. I was like, Okay, well, that's why they should do it. Right. And so I will say that, but like, it's just, it gets stuck in that part of the conversation.

Speaker 1

54:04

Let me help you. Okay, I can tell you this. So I'm going to tell you, Okay, every time you get an objection, this goes for anyone who's great on social media and stories every single time someone comes to me and they say, oh, like, I'm not ready for a sales coach, or I'm not this and they give me all the reasons I write them all down, and I create all of my content around them. Okay, so it's objection driven content. Okay, that's like, right. So in your stories, literally being that specific, like, I'm too busy to spend two hours a day building a business that is going to pay me recurring revenue for the rest of my life. Say that out loud. Do you still really believe that? Like, you know, being that dragon I think will work for you. And so I encourage you to do that. Because if you couldn't crush those objections in your content, subconsciously when they finally get to the DM, they're gonna be like, Yep, I fought I was too busy, but I'm not right. And then also, if your contents not cutting them off there and like you still get them and they say they're not, they are too busy. My reaction to busy is everyone has the same 24 hours. So you're not busy, you may have to realign your priorities. Is that something that you're interested in? And I said that profoundly. So I'm going to shut up because that was perfect. And sometimes I try to redo it, and it's not as good. But that is recorded. And I would literally copy that. Okay. And when it comes to money, I would say I understand how purchasing a luxury hair good may feel like a large investment for you. But what if it didn't have to feel that way? Would you want to explore what that looks like? We're buying luxury hair goods was just a basic thing you did.

Speaker 5

55:49

I love that. That sounds really good. And I saw one of on that note, I saw Bob's post from the other day and it said the wording was like, You know how sometimes we'll go like, are you interested in working with me? Right? And he said, he said, they and I said this to somebody yesterday? And she goes, yes. Okay, I want to chat. So it was like, Are you? Oh, my God, I'm gonna pull it up. You guys hang on one second. I have it on my text message. So it said, Oh, he says, Hi, how would you feel about the possibility of working with me? Different person, but she goes, let's talk about it. I'm willing to look into it. Okay.

Speaker 1

56:42

I was like, perfect. And if you'll notice, Bob's old marketing is overcoming objections constantly. Right.

Speaker 5

56:50

Closing part. I I think I'm the objection I need to overcome my own objections, because it's the closing. I'm like, I need to start saying like, I'm a master closer. I'm a master closer. Yes, I got this.

Speaker 1

57:04

Well, you know why? Maybe you're telling yourself a story. Because you're in it. You left and now you're back. So maybe there's something lingering there. You got to deal with?

Unknown Speaker

57:15

Yeah. Called me out?

Speaker 1

57:18

Yeah. In a very loving way. Yes, so I think if you if you fix that little thing that's still hanging in there. And I don't know the whole story, fix it, get Meghan support, because she's a rock star. And closing won't be so hard for you anymore.

Speaker 5

57:37

So I'm going to talk to this girl that I just showed you the message I just told you about the message. This is a different person. She just had a baby. She was like, kind of like, I talked to her about it before. And she said I'm just about to have a baby. So I'll talk to you later about she had her baby. So she's my neighbor. I'm gonna go over there. Is there one piece of advice that you can offer to me? I know like listen, don't talk

Speaker 1

58:00

prosody right. Now, reciprocity, okay, so if she just had a baby, and you're gonna go over there, bring her a cup of coffee and iced tea or whatever you think, would be a very nice gesture. I would bring that to her and just sit and talk to her about her experience of being a new mom. I don't know if she's a second or first time mom or whatever it is. But let her talk first and give to her before you ask from her.

Unknown Speaker

58:26

Thank you. That's good.

Speaker 1

58:29

Okay, you got it. And then I want you to post after she enrolls as a business partner.

Unknown Speaker

58:34

Yes, I will. I will.

Speaker 1

58:37

Good. He's going to because you're a great closer. Thank you. You're welcome. All right, that looks amazing. Oh my gosh, what a grand ending. I feel like this is one of our best calls yet. So thank you, everyone, for showing up and being your amazing self willing to be vulnerable, willing to put your conversations up here. You're all rockstars and I wish you great success the rest of the week, and I will see you

Unknown Speaker

59:02

next week. Bye

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