Hello, everybody, welcome to the courses for health professionals q&a. Friday q&a at all call if anything, it's Friday. Yay. We made it this far. Hopefully, some of you would have the weekend off and be able to join, enjoy that with your friends and family. But if you cannot, we understand you work very hard. And we can't thank you enough really as health professionals, you get what you guys do are just thank you. So in the chat, if you are not here live, I want you to think about what is one thing that makes you happy this week, as well as one fun plants that you have for this weekend. These are all great things to think about. And really like something to look forward to right. Again, like what we said on Thursday call if you know anything, celebrate your wins. Think of things that makes you happy and definitely look forward to the weekend and plan ahead. Okay. All right. So, before we get started, let's go over some housekeeping notes. So if you haven't booked it, you have still have a little bit over a week to book your April's laser coaching session. So don't forget about that. If you are making progress, you can use this to check your progress or do a walkthrough on some of the projects that you have been working on. Or if you're feeling slightly stuck, or you are working on something and just feel like I need something to someone to be there to help me have a breakthrough. Definitely scheduled so we can talk about it as well. And we can also work on creating a to do this for you as well. Okay, so this week, we actually don't have any pre submitted questions this week. But I see Shelley is here live with us. Do you have any random questions as you know you have on top of your head, just really unmute yourself and ask away.
Wow, okay, well, I'm a newbie, that's why I'm here every every day. Plus, I don't have a very busy week at work. So that helps. So I'm just using opportunity to get rolling on this. I'm excited. My question was just connecting everybody I know you've got the Facebook group. So how would we go about just following everyone's Facebook page, just click on them and follow and then invite them to follow mine? Or how does that
work? Depends. So there were a few times where we have I think, if you poke around the historical post, I remember Sarah Sarah Clark was sharing her group actually with everybody and wanting to reconnect with everyone, but you can eat definitely poke around the members and, you know, just explore and like your page or adapt to their group. And I think one thing that I don't think we say enough is the power of referral. Right? A lot of times, it's what you see, maybe, okay, you know what, what I'm doing what they're doing doesn't really fit you per se, but then you don't want to have a friend who could really benefit this. And this is where what we're doing here, right? Like you've totally,
yeah, that's how I was just thinking I really want to connect. I mean, I'm up here in BC, Canada, I don't know if I sound Canadian, I'm trying to say, but um, you know, just today I was on the phone with renewing my municipal business license. And the lady goes, Wait a minute, are you know t, what, oh, my husband has this terrible concussion he can't recover from and I'm like, yeah, that's my program. It's coming soon. And I actually said this before I've even fully I'm in the program design stage. It's awesome. Information. She follows my page. She's like, Oh, he's so stuck. This is what he needs. So that was just like, whoa, you know,
hey, it's the universe sending a sign to like, you know, really get this done and move forward. Right. That's great. That's yeah, and
we all work in healthcare, like the girl I think was Kristen, who's doing the pregnancy one, I was just thinking, Oh, I know someone that's trying to get pregnant, I could refer. And like everybody knows someone who's concussed you know, who's stuck in symptoms. So we all can, you know, refer each other. I think it's relevant, of course,
absolutely. And so you can either start by poking around the members, or you can start posting yourself and go, Hey, here is my page. For now. I'm brand new. I haven't had a group yet, but would love for everybody to stay connected. So if you want to connect, here's a link to my page and all that jazz and feel free to just start friending people that responded as well. I think this connection really is the key like this is great. Like you said, referral is powerful. Like yes, you never know. You never know like, what who is going to see that message and be like, oh, you know what? That reminded me of somebody in my life. Right. And that is really powerful, for sure.
And I liked what you were saying earlier about trying to price it. It's not just the hours that you see the people, it's the hours that you put in the business behind it, too. And you got to really know your worth and just be confident that you're worth it. Right.
Absolutely. And I think, you know, that is one thing. If Sylvie hadn't said enough, it definitely, you know, it's a recurring, you know, like, theme almost like, every so often, you'll be like, oh, yeah, yeah, totally. I know what I'm worth and then few weeks. Yeah, I don't
know, what's been this. So I guess I should go down.
Right. And so one thing that I've always said is mindset is a muscle, and it requires you to continue to work on it. So a lot of times, we would even swap out like, you know, there was one time actually on our mindset page. On top, we are creating this document that we keep on adding to like, you know, the books that we recommended the podcast episodes that we recommend recommended and started, honestly, even with the big leap, like, you know, those are all mindset work for you. And so, every time you know, I remember she Kira in the program, also us with the big leap as a confidence booster before her sales calls and really calling herself out with all the self doubts, all the, you know, moments where you're feeling not good enough. Like those would be the muscles that you continue to be that you know what, no, no, I know, my worth. I'm worth all this. And I'm going to move forward and go with it. Right? Yeah, yeah. And then
making a quality program like, you know, you just want to make it quality because you want people to come back. If you don't make it quality, and someone takes their course, then you're not gonna go any further. So I kind of feel like I want my program to be really good, too. Right?
Right. But then, you know, coming with that being said, though, one thing I've wanted to maybe for you to tap into is a few weeks ago on Thursday, the q&a call one of the recordings. Yeah, Sylvie was talking about perfectionism. And I think I am, I think it's pretty safe to say that most of our clients, if not all of our clients are perfectionist, because you work so hard for your licenses, you work so hard for your degrees, and there is a certain pedestal that you are putting yourself on because you're thinking, Oh, this has to be perfect, when in fact, really functional is on your need. Outcome is what you need. Yes, it can't be all glitter sunshine and rainbows it comes after. But the 1.0 the one, the first round that you roll out is really a trial run, where you know, the content really helps. But at the same time, you're also learning, okay, how can I make it even better. And this is by you creating the content down the line, as well as getting the feedback from your clients and go okay, so you didn't understand module two, in this video, you don't want let me add a little bit if either in the worksheet or in the video, you know, walk through, however that is, then you could continue to make improvements and make it better 2.0. Better three? And then evergreen it right. Yeah,
but you're right. Sometimes we want to feel like we have to back everything up by research, or we have to have all the knowledge there. And really, you know, what they want is the tool to fix it
the problem. Right? And that is in one of the previous mindset, minutes as well, where, you know, I remember we've had chats where clients are feeling that, you know, I don't have the the act, the right abbreviation behind my name, right? Is it that MD whether that be that, you know, whatever that is, all the MPs or the O that like, at some point you don't, you don't really need all that you only only thing you have to remember is you're an expert, and you're no more than these people that needed your help. And that's all you need. Right. And like, you know, all the certificates that's down the line, don't doubt yourself in your expertise and your experiences. And because you're lacking I don't know, two or three more sets of those abbreviations, right. So yeah, for sure. I think the experience
is is worth a lot. You're kind of messes your message kind of thing. Right? So if you have to add it really does impact people. That's my hope.
So Right. Yeah. And like you said, you know, this, this program really could benefit people, even when, you know, if this is launching, I mean, one thing if one thing we learned from 2020 is things can be if they can't be online, they can benefit even more people than just people that are in your local community. Right. And so think about how much your program can benefit people even on the other side of Canada or across the border and everything. If they find you then this could be such a valuable asset for them moving forward for sure. Yeah, I'm excited. I'm excited for you as well. Yeah. So is there Anything else with your narrowing down your mission statement? Is there anything that you've been think that maybe we can do a brainstorming quick clean right now?
Um, yeah, I would love input on the mission statement, because I'd love to nail that and put it on my Facebook page and my website, which is kind of about to launch. It's very simple, but But it kind of needs a mission statement. So yeah, basically the one I sort of had so far, can I read it? Yeah. I help people overcome post concussion symptoms, so that they can feel strong and empowered to live their lives fully
again. Oh, yeah. Simple to the point done. That's it.
I don't need to elaborate. It's still gets to the point. Right.
It is to the point writing because you are talking about who you are the biggest issue that they're experiencing as well as the outcome. Right. And I think really, that's simple enough. Did you know there is a worksheet for examples of where you can put these mission statements? No, I didn't. Where's that? Oh, yeah. It would be in a find those things for you. I believe that it's still in module one.
I'm just in the middle of program development. In module one. I probably I probably saw that and I just got brain overload and had to take a brain break. But, you know, that's what led me to this situation is all my many concussions.
Okay, the work she put that link in the chat right now. So it literally is everywhere. Your LinkedIn, your Facebook, your cage, your email signature, everything is
just statement. Okay. Yeah, yeah. My question is, I do have a question on that. Sorry, I'm hogging today, but if no one else is
here. No, I'm like, you know, the last time we didn't have anybody else. Like, we'll treat this as a laser coaching session next extended. Right, I'm
gonna I'm gonna jump on that, because I'm new. So I need this. Yeah, okay. Okay. So my website and my page are ot Sheli. Because it covers the scope of what I do, which is adapting, assessing, and adapting and getting people back to their activities. But I do more than just yoga right now. I do like, like, cycling, and horseback riding adaptations, and school and other adaptations for people. So do I. So when you go on my website and my ot page, it'll expand, it's more than just the post concussion course. Right? So my question is, if I put that mission statement on there, it narrows down my whole page and website to that course. But that's not my whole scope of a t what I'm actually doing right now. So what do I do about that?
So I would say generally speaking, I mean, depends on who, you know, I don't want you to spend too much time and potentially money with website building if you can't do it yourself.
I did. One on Wix. Really simple, very basic. Perfect.
And really, I think, you know, I think your fellow CEOs, CHP, or Shakira, she's also in Wix, but I think what you can do is the landing pages first page, this front page could be just you introduction, your experiences, your background, and little bit about yourself. Yeah, maybe on the bottom, you could be like, you know, programs offered.
I've got that and I've read about the program. Yeah.
Right. And then you can just somehow listed there and say, you know, it could even be like as a part of the intro and go, I'm an OT and this these what I have been doing recently my new mission.
Yeah, and here's the mission state. Okay, so recently I'm shifting my practice because I'm actually trying to get away from working with children because a couple of head knocks and a couple of concussion incidents with special needs kids not not all had duck, but just you know, it's rough and tough plus all the driving to the clients is hard on my nervous system. So I'm trying to switch from my own health to write for sure. So this is kind of the cool way that I'm doing it.
Yeah. And then you can if you from that page, if you can just do a sub pages go maybe this is something on the menu bar where is about me versus program offers and then click on it and you have that all everything listed out and maybe then you provide a little bit deeper but I think another thing to really also be consider jumping ahead is set up your booking information so I know Wix is capable of doing that you can actually have that appointment. Perfect and so that you know you can set that up to be a sales call conversation over Are there you can call it a discovery call, you can call, you know, call it however you want. Call it like that. Okay? Yeah. So like that will be the call where you would do again, this is where we're kind of jumping ahead a little bit. I know you're working on your outline, but in module two, we are also having you designed your sales script. So that is how you would basically format your call for this particular program to be you kind of go, you know, step by step, even. We have in the section about handling objection, objection at the end, and all that stuff. And really, once you have that done, and people the calls are coming in, you can use that script to do any sales calls. For sure.
Okay, so we'll get there. Yeah, I'm getting just rolling so quickly. It's like, ah,
you know, I wouldn't I wouldn't discount remember the, the connection you have for from somebody will do that. Oh, I know. Somebody somebody? Yeah. If there's anything that you know, it's coming soon, I would, I wouldn't really object the fact that it just go, you know, what, do you have time to chat sometime?
Right? Or whatever,
maybe sometime if you're
taking their email? And then or is it better to be personal on the first connection?
You could be like, hey, you know, I'm interested to know more about this friend of yours and his or her condition and see if I can be really a great help. And, you know, if that's the case, you would you have happened to have some time to chat, maybe 1530 minutes that we can chat about this. Next Thursday or Friday. You don't why? Because I think if that is the case, and they get back to you, what we can do is even skipping ahead having you do that column convert worksheet, this Sunday, if that goes around and get approved, you're ready for that call Thursday, Friday. Okay, I'll see
how I, I've got the person's number, the one that sort of threw themselves at me this morning. I was like, Oh, yeah. Because one thing about people in post concussion symptoms is they're really desperate to get out of it. And they'll try whatever and there's really nothing economical out there that's offered unless you pay the big bucks to go to the big clinics, right? And so even in Canada, you have to pay for that stuff. Oh, boy, believe it or not, we have to pay for some.
I tell you guys have it all with health insurance and ever they
mostly, I mean, we get extended health coverage. I think I pay $130 a month for my extended health and then I have like, I don't know $5,000 of prescriptions $500 A glasses $1,000 With physio, all that stuff.
Yeah, who's to say we're jealous is an understatement. I'm just going to put out there but honestly, if you know reached out and then you know, because now that you were mentioning reminded me of that I think you know, maybe let's say if this is you're talking directly with the person who has a concussion symptoms, I will say you know, how about Friday and let's make this call an hour if you have an hour on Friday, right? Because you said they're going to do the little slow you're going to be a little bit more like oh, it takes time for them to digest I'm gonna write that down. Yeah, exactly. Yeah, yeah. So so give me you know, if you have an hour after next Friday, anytime let me know happy to walk you through and chat with you and see if I can be of help. And if that is a sales call, honey, we are on and this is basically what happens is she Kira actually to like within the first month she was like, Oh, crap, I have a sales call. What do I do? Was it okay, laser coaching call to get your calling from her done. It's next them done in this done. And that done? Let's get it rolling. Let's go. And she was
the wife that was talking to me, because I guess she's so desperate for her husband. She's like, Oh my gosh, she's gotta get back to some activity. This is crazy. And, you know, so and I told her it was private pay, and she was like, yep, sounds good. I'm just like, okay. Yeah.
So, you know,
don't underestimate yourself. I mean, people do private pay me as an occupational therapist, because they don't have funding. So it's not like we don't have private pay here. But if I'm online, then you guys private pay all the time. Right? In the States? No. Oh, yeah. So that's the norm, you just send the receipt and they put it on their taxes or whatever.
Yeah, yeah. So you know, I would say, you know, definitely reach out to the wife or you know, the husband and just go just go, you know, how about in not, maybe not this following week, but the week after, do you have as Can you set aside an hour so we can talk together about this, if I just want to make sure that you know, what I am envisioning in this program can be upheld for your situation. And at the same time, if this is not really a great fit, I will point you to some pointers of things that you can do to help alleviate the situation right now. But I think you know, that will be a great start to just to step into it and you know, whether that be you know, again walking in assume that sale, but at the same time just be having an open mind and go, Okay, let me hear this out into me try this out, and you try the script too. And I think, you know, then that means that we have a week or two, and we can have for so for you to complete your call and convert. And I think that's totally doable.
And would you start the program with a minimum number of people?
I wouldn't. But I would say it, I would say cap it as the point where you're like, Okay, this is a whole, I need to slow down a little bit. Yeah. So it's up to you? And what about
if you only have one or two? Would you do it? Yeah, Chicago,
started with two added the third one by week two, and just keep rolling with it. Okay.
Um, one thing that I'm doing, and I don't know, I'm sure other health care providers do similar, but is I have my guinea pigs. So I'm basically teaching one on one on Zoom and in person have half a dozen clients with postconcussion. So that I'm basically trying out all my modules on them to see what works and doesn't work. And so that I would highly recommend is if you want to really know your program, and be good at it. I mean, I'm sure most people are doing this, but have run it as run it with guinea pigs, right? Run it with clients.
Yeah, we have a client right now that is affiliating with a clinic. She's working out currently to roll out a really beta 1.0 program at a discounted price. And I think she had 13 people she said,
yeah, so she's teaching that class. Yeah, exactly. And then yeah, you get a feel you get feedback to plus I'm hoping these people can be testimonials like, you know, for me on my website.
Yeah. And that's why we have discussed to let you know for her situation because this is a really test run of her program. I we even talked about you know, for module six, the contract mediation, you know it at a discounted price does she isn't launching, we're like, Well, you know, okay, if that's what you wanted to do, that's fine just below 2000 We're talking about but then maybe have a clause in the contract. So because of this this kind of prize you are now also obligated to number one, do a testimonial number two do extra, or whatever that is, I think that would be a great class to having go you know, yes, I'm giving you a discount but I would love for you to also give me some feedback so I can improve and make my program better but at the same time, I'm going to use this as a marketing material moving forward as well. So that is a win win for everyone.
I love that idea of having them sign to say because I do tell them this is like I'm developing this program and whatnot but I love that to make have them have to do a testimonial
especially even as positive great that will be become your material right? That's your marketing materials I hate you know already possibly feedback from my active clients, blah, blah, blah, but if it is negative or if it's just about improvement, then that is good feedback for you too. Is that okay? Then I need to go back and tweak this
oh yeah, that's what it's helping me with. So that's that's good. And can you testimonials does that work on the Facebook page and group
I will say testimonials could be Yeah, shared on Facebook, you can be shared in the Facebook group, you can put it on your website, website, click that on under that program and go here's the active testimonials from my clients about this process. And it really works for them and how it helped them and all that. I think those would be great. And also it down the line. Again, this is you know, way down the line. But I think when you are doing email campaigns, you are sending out cold emails to just random people, then that's where you'll be like Okay, so here's Are you tired of you know, the post concussion symptoms and blah, blah, blah, he I am developing this and you know, there are some scripts are you like, you know, see what my clients are saying? If this is what you were looking for book a call with me and we can chat about this
perfect. I love that. Yeah, I think testimonials to me are a big deal. Like if I go to someone's site, that's the first thing I go to. Absolutely for research is like I just want to see what other people said. I think we all do like reviews on Amazon, you know? Yeah. Okay, that's good. Um, okay, so now I have to figure out how to do that on the website.
But I know but I love it though. You know, I one thing I do know about Wix is that their customer service is great. So what Shikara did actually was I think she was on the Zoom call with a representative for like an hour just to make sure that she got the setup. So totally do that. If that's what you got it and you know, I heard good things about their customer service. So you definitely want to tap into that and have them help you build it the way you wanted it to be for sure. Okay,
that's, that's awesome. Does my course need a catchy name? That's a question I had written down. Because, you know, it's funny cuz you guys didn't do that with this course, you kept it at course, for health professionals. And I'm like, Oh, that was a smart business move. Because it reminds me every time that I'm not taking the I don't know, want to be a movie star course. Like, want to be on TV bootcamp, don't say I said that. But do you want to be on TV boom, all but like, they're kind of kicking themselves in the butt at grabs some people, but then the professional people go, Oh, give me a break. Or like, you know, on the other side of it. So that's where I lie in between the whole therapy do I call something by its, you know, post concussion recovery kind of name, or people like sick of hearing those words, and I, and I call it breathe deeply move freely, you know? So that's my catch.
I don't know, I would say right now. Advice. Yeah. So right now, for your Facebook group, or for your actual program name. It's just a name. And I want it. Let's start with something functional. Like maybe let's not trademark that into a fancy name just yet. Right? Now, we want to be functional. So I think honestly, the post concussion recovery, simple to the point, everybody know what this is all about? Instead of like, okay, so if you're talking about serenity meditation, I do cover is like, okay, what are we talking about now? Like, what did we cure? Like, you know, like, what are we recovering from? Right? So I think, you know, simple to the point to start. And then later on, if something you know, the universe is like, No, you should call it again, then you can change the date, the name can be changed later on, really, what matters is the program and the outcome. Right? What is it called? is pretty much secondary, believe it or not,
okay, that's, that's helpful. And you could always put it underneath the title, right? You could put like, post concussion recovery. And then you could put in quotes somewhere, you know? Or you could ask, do you want to, you know, move, move freely, breathe deeply, again, blah, blah, blah, or whatever you can air or you can look underneath. But I see what your point is, if you call it something too. General or kind of wellness seems like everyone says wellness, but then you don't really know what kind of wellness you're talking about.
Yeah, so you want to start really simple to the point and get it through. And really down the line. If you go, Oh, I don't know, I'm feeling honest, inspired with this name, and I want to change it, then change it down the line. But really, for the trial run for your 1.0 to roll out, I would say just have something that number one, you're comfortable with number two really straight to the point. But really, just get it out there. The name can change at your 2.0 as soon as 2.0 was rolled out, to be honest. But really, I wouldn't worry too much about the knee for sure.
Okay, that's super helpful.
But I would also probably do a market research and maybe Google post concussion recovery. And so yeah, somebody claimed it. Was that, so you don't want somebody to claim it? Like if somebody already have a program out there, there might be a confusion when people are searching for you. So
there might be Yeah, okay. Yeah, then I would have to just add a different word or something slightly. Okay. Therapeutic or something in there? Or, okay, um, she was I'm, I need to work on my modules, I guess was I haven't have too many questions yet. But I'm sure.
Yeah, this is great. And you know, as you go through and really just kind of give you a quick start, I think I probably have already mentioned that any critique was, when you're doing the outline, basically take that processes that you have in your narrow now document and just kind of shifted over and go, okay, is this is that order that I wanted to do? Is there any more than this that I wanted to do? Write it more or maybe looking at the processing and go, Okay, number six is great. I want to where it needed to be, but because this is 12 week, and I think this is a bigger chunk. That's just go number six, part one, part two, and I thought
of that, yeah, I thought of that. In fact, I thought I might have to do the last two weeks as review. Because my clients will be like, Oh, I forgot what we
were even maybe a midterm review. Right? Okay. Yeah, we six or so and we go like Okay, so this is what you have learned so far. I want to catch up to date. And now I kind
of have Yeah, midterm review in my practice, catch it up or a kind of I build one on one theme on top of another and then review it partway through. Okay? On that my fear is more Based on the actual delivery of the program, so the actual technology and and how it looks, and will I have spelling mistakes? And how do I make it all look like Sylvie McCracken page with all like, I need a photo shoot and so the whole I guess delivery of it and then my videos will Could someone steal them? Or will they be out there? Did they disappear like so that whole techie part, I guess is where I'm just like, overwhelmed. Like I bought a light this as far as I've gotten guys.
No problem that is videos
before but the whole putting it out there is where that's where I get
freaked out? Well, it's a few things. Okay. So when we first start again, this is all in module seven, I'll give you a sneak peek. So what happened is we actually did a quick walkthrough on how to share all the stuff on Google Drive, literally, literally quick and dirty and free for the first run. Actually, you know what, since we're on it on as well, it's just two of us.
With that, and I couldn't find it.
So, and this is honestly really down the line, I don't want you to worry too much about it. But know that we have you covered Google Drive. That's what this is? No, no, this is the membership site. And I can share with you. So this is module seven that I'm in right now about creating your program. We want silly walks you through how to create videos and all the one
Oh, I see. Okay, awesome. Okay,
but what am I in the middle? I want to share with you Oh God, we have a lot under managing videos on how to share content using Google Drive. This is where the gym is, right? We you know, especially for video, like you said, you will want to be like, Oh, well, you know, now, people put this on YouTube. And this is everywhere. Now with everything. Yeah. So Google Drive, there is a way for people to be able to view it, all you have to do is add your clients, you know, manually into your drive, and then by the time they graduate, you will just pull them out of the drive and they won't have access to those videos anymore, and they won't be able to download them.
So is that yours is done? That's the way this one's done?
Yes, so all of these are, you can view it on the membership site, but you cannot download it, you cannot distribute it. And then for the documents, however, documents once you make a copy, that's your CD.
Yeah, of course that you can't stop someone from sharing a document. But But I don't want the videos share. That's a big deal from mine, because it's going to be like actual yoga training videos, and I don't want them share it. Otherwise, my course won't go anywhere. Right. So Right. I mean, people would just pass them around. So right,
you're saying so Okay, go ahead. Yeah, so that's number one and down the line as you scale, then it is probably for you something for you to think about for the 2.0 or 3.0 version of it will be to maybe even look into a paid membership site. So I don't know if we can do it. I'm actually quite curious to see if they are capable of doing it because I think Shakira was able to create a private page where she allowed access to her clients to bet that's where her q&a lies on Wix,
I was wondering that my people need the easiest technology possible.
Right? If that is, again, this is going down the line after your outline is done when you're thinking about support? Is, is Facebook overwhelming? Or is that whatever, you know, maybe a critique was too much? What if a private page on your Wix website would allow them to ask questions, and you feel like you know, if that's one less thing that I have to do, aside from that shirt, go ahead and do that. But that's a way for you to decide. And another thing I want you to think about too is when it comes to content sharing, or, you know, trying not to have your clients share that as well is that is where in module six come into play, right? That's where a contract is, help protecting you and your intellectual property as well. So that will be your second line of defense, in addition to the simple tech solutions that we have for you via Google Drive, but really, the contract should also laid out the bottom line of hey, you are in this program, because you're fine. You are not to distribute any kind of content that you have gotten from this video for other people to use because of liability issues.
And you know, because sometimes people will be like, well, I want it on my phone, or I want to have it on here, whatever. But
well, they can access Google Drive on the phone now. That's
true, so they could get the video on the phone. Yeah. And then all the materials disappear at the end of the three months correct at the end of their program.
Yeah, so aside from the worksheet and everything, the video once they build it, that was it. But I think, you know, this is what your week 12 is all about, right? Like, after all these is done, maybe, you know, we are, you know, like we said, we've maybe week six, we do a midterm review on the content before this, maybe week 11 We're wrapping up and week 12 We do another review and like, looking forward, right, the maintenance side of things, right. So we not only do we review previous 12 weeks of content, but we also give them a little piece of Okay, so from this point on for maintenance, this are these are the things that you consider moving forward, you know, have to maintain your post concussion symptoms and everything. And so, and that's where also you will roll out your essay surveys, you know, potentially even do testimonial interviews and everything. And, you know, that's what we talk is all about really.
Yeah, I like that idea. Review and moving forward.
Yeah. Because, you know, this is not ending at week 12. Right? You're like, Oh, I did this program. And I'm Kara grammar, no, no, they need to incorporate the
principles, and I want it to be quite empowering. So I'm trying not to do any sort of the usual symptom and pain checklists. And you know, and fill this out what's wrong with you, I don't want that. So I want it more to be journal based, where they write in their own journals, so that, you know, but that's why I asked about do we have to critique them? Or can I let them write in their own journals? What stood out to you in today's you know, video or whatever? Yeah, and it's
really all up to you, right? That you can have them journal all day one, but, you know, maybe share if you decided to eventually do a weekly q&a calls, what stood out to you from previous weeks, your lessons and all that, like, you know, what's one thing that kind of comes out or you meet maybe as a breakthrough as a as a concern, as you know, a blockage? Like, share with us if you feel like it? I think that would be helpful, too. Right? Because that's similar to what we have right now. Yeah, right. Gives the having people share, you go. Okay, so I'm not alone, this whole thing. Okay, cool. I'm not the only one feeling this,
that's gonna be big in mine, I think so I think it's gonna be big, the people on zoom that probably just want to talk about how they lost it at the neighbor, because they had no filter or whatever they you know, they're probably want to share experiences. So I want to open up. And what, okay, so I know I'm stealing this whole session, but no one else is here. So I'm allowed. What about the minimum of Okay, so I've got my videos for showing the little yoga routines I want them to do. And then they've got their journaling exercises? And what about the question and answer calls, so the live calls, which is super important, because if you did to me, if you did a program without the live calls, I might as well just pay for a YouTube video, like, you know, then there's no connection, right? So, so is it to a week like you're doing would be the norm, to possible
actually, you can start once a week. Why? Because we don't want to, we don't want to eventually having you work 60 hours for this program, in addition,
and these guys might get overwhelmed too. So it might be easy. Like, you have a video, you have a journal, you have instructions, maybe at the end of the week, and we're going to all get together, it's going to be social, it's going to be questions, and then
that's that. Right. And another thing for you to think about as well is, you know, similar to what our format is, find a time that really works for you, that will almost always work. Right? So say if you're talking about end of the week is going to mean that we're going to meet on Friday afternoon, or is it's like Friday morning. And another thing to think about is that deadline for maybe you want to create a Google form, right like ours, where do you want to pre submit a question for us to discuss during today's call, you know, and tell them that you know, like questions are welcome, but I would really appreciate pre submitted questions. So I have time to prepare. And then for those then When is the deadline for that? Right so four hours for today's call the deadline is for the date the 90 and the day before so that allows us to look over the documents put it together think about the answer research if we want it to but then what would that be for you? Would that be you know, Wednesday night for Friday call or Thursday morning, Thursday evening for Friday call? It's all up to you. So some things for you to think about when you're designing the support for your for your clients, but also taking everything into the Okay, well I still need to create my content I also needed to do sales and marketing I also need to do this and this and that. How much can I offer the bare bones of for for my clients for the first run? And then later on when you get a hang of it right you get the routine going on and you're okay, you know what I feel like there's a missing piece of support that I want them to have that I can add on later
on. Okay, that's a good point. Yeah. Because it's true. As soon as you start getting into one on ones, then like, then you'll spend a lot more time. So you have right? Stick to the group, and right,
and that those can be really easy. For me, they will be really timely, they, it could be really time consuming as well, right? Because then, you know, like you said, if they are a little slower in responses, and speaking and interpreting and internalizing everything, then this is less likely going to be a 15 minute call. And so if we're looking at 30 minute call for one on one, and you have 10 clients that are 300 hours, that's five hours total. Yeah, you know, and that's a lot of your time. I want to
make an optional. Yeah, that's what's been happening to me is I spend too much time on that. But I like the idea that, because I do this with my clients, if somebody doesn't show up because of unpredictable health, or whatever, then bonus, you end up with a one on one, because you're the only one there and people love that. So there's your, you know, your bonus, that that's just how it happened. So get the one on one. So that's kind of nice. Okay, so that's helpful for the whole layout of it, I think. And can you do audio only on Zoom? Or, like, if I didn't want if I was like, in my pajamas and had a bad breakup, and I don't want to be on the screen?
Yeah, of course. And you can even design, you know, maybe you know, what I would think somehow is because Zoom is either you do screenshare without talking head or you screen share with the talking head, or just you on the camera, right?
Stop the video now. And then it would be audio only, or no, you could be
audio only you can download the recording for audio only. That's a one trick. Number two is you can even create maybe a using Canva or any other type of designing software, create a just one page and just go What is this recording is all about. And that will be your you know, the face of your video. And then if they want audio only they can just listen to that with what this is
all about. What I mean is can they participate with audio only? So let's say right now my eyes are bothering me and it's screen is too much to look at. So I just want to participate audio wise can Yeah, you can Yeah. What do you just cover your camera? Or you?
How do you just you just simply shut off your video and
oh, okay, that feels dumb that I didn't know that.
Oh, no, no, no. Stop video, and
now are you can still hear me? Yeah, absolutely. Of course, I knew there was a way because I've done zoom calls before. And I swear that I had turned off my video for you know, whatever, getting a glass of water and stuff. Okay. It just I just forgot that you could do that. Oh, my goodness, that was a dumb question. And this is recorded. That's
pretty fun. There is no dumb question. There is no dumb question. And like you said to right, and I can, I'm so happy that you also have that in your that experience for yourself. Because then you know, right, people shutting off their video doesn't mean that they don't want to be there. Maybe it's just that there are sentences like, visually, 100%
going to be that for my clients, I'll be so the first thing I'm going to say is, if you don't want to look at the screen, shut off your video, close your eyes or just listen, right? Because then you have the option of audio. So I'm just trying to get that low techie thing.
Yeah. And that will be you know, when you are creating the say that, like every call that we have, we have a q&a called document. And this could be a something for you, maybe you even have a template, we have a template for all the q&a calls. And then you just copy and paste where you just make a copy of that and for the day of the q&a call. And that could be the in the beginning the introduction, or housekeeping, right? You know, just remember, if you don't want a video on it, feel free to just shut it off. I understand this could be overwhelming. Or even maybe like you know, with everything so overwhelming, even for the q&a call. Let's do a quick breathing exercise before we get started. I think that would be great as well
of that breathing at the beginning of how to do that and then shut off your video if it's too much. And you can just
and that would be your introduction and your housekeeping notes before you get the meeting started as well. So you set the tone and you do it however you want and what's do what's best for you and your clients for sure.
Okay, that's perfect. Yeah,
we're making it a huge drive for you. But even though you're still just on module one, I even know well, this course has
been brewing for the past year in my head and then in my post concussive head, and then you know, I just kept working on it and then doing the guinea pigs and designing it and seeing one on one clients and this time was just like, Okay, that's it, I got to do it. When like, I don't know, Sophie reached out to me again, like a year later, which I thought was really cool that she did do that. Somehow she, I don't know. But anyways, somehow I ended up talking to her again. And I was like, Okay, I gotta do this. So it's kind of all there. But like, it just it takes action. It's the same reason we're doing these courses for these people. Because if I just gave them a handout on postconcussion, which is what people gave me, I'm not really going to do it. And it's not going to be really meaningful. And in same with this, I have this whole course. But I didn't have a way to put it into place until I take your course. So that's essentially kind of like what I'm trying to do for them. Right? Yeah.
And it's anything and it's so funny, too, because I remember a few of Friday calls ago, we have talked about this where one of the clients show up and said that she felt a little intimidated to be like, Oh, my program is $2,000. And I my honey, remember your investment for this course? If you didn't invest that, would you have worked this hard? Yeah, it would be the same thing for your clients. If this is a free handout. They didn't do it today. Right?
It was free handouts. Never.
It may be if they have to invest $2,000 for it, or however much it is for a 12 week program, you're like, well, I already put this money, I better get to it.
Exactly itself investments. Like this wasn't easy for me to put down this because of Canadian dollars. Freaking Canadian dollars. But anyways, you know, it was a challenge in the stretch. And so you know, I'm not gonna waste it. So I feel like people, it's the same thing they make. They're like
you said, you right, there is not really one good program, or one good system that allows people to continually heal from post concussions, no period, right? Like, they fix you. They put a bandaid on it, they did put whatever didn't do whatever they need to do at the hospital. And just like, Well, hope for the best. Good luck.
And they struggle. And then a lot of them don't even realize they're struggling, or maybe the people around them realize they're struggling or whatever. But ya know, for sure it's so yeah, I've tried all the tools myself. And I've got good stories to tell. That's another thing. Hopefully there's room for that. You know, telling your own stories is important. Right? Yeah.
And I think that that could be part of your you know, page to write that your your website, the about me section where it's like, you know, honestly, if you feel alone, you're not I was one of you, and I am continuing. Inhale, I am doing much better because I have the tools. And now it is my mission to share those tools for you so that you can help, but you can maintain and live your life the way you wanted it to be and get back control. You know, exactly.
I love that. I love that because it's true. Like Sylvie just yesterday told her story, I don't know, 19 and pregnant on the streets of Argentina or whatever. But those are the things that people remember. And then oh, well, if you went from that to being wealthy through you know, all your business skills, well, then I can you know, it's like people, I think personal stories hold more value than, you know, at least I still do have the credits behind my name, but I don't have tons of extras. And I think I mean, the life stories sometimes be more than the credits behind your name. Right.
Right. And that's building rapport. That's building connection that's building a mutual understanding of I know where you're coming from. And I think that is powerful, right? Especially as a coach, you know, for your program. This is absolutely crucial for people to be like, Oh, okay, so you do know what I'm going through? Cool, cool, cool. Yeah, if there is that, then there's trust, right? Then then that's where we go from there. Whereas Okay, well, here is a deal. The program is 12 weeks long. This is how much it is going to be. If you are ready to be coached. If you're ready for change, you're committed, you can totally do it. And I'll walk you through every step of the way. And that's what makes your sales script or your module to conquer, conquer powerful because that's where, you know, you dig deep into the problem, the issues and what's really truly bugging them and go okay, so here's what you're telling me, I am confident that my program can help you. And here's the spill of everything. And that is all in the script for you to have that conversation.
I'm so excited. I have a model the medical model was like I went through it and I am an OT and I still went and okay put needles in my neck. Okay, crack my back. Okay, give me a massage. Okay, um, now I can't find my car and now I get home and through traffic now I'm stressed out now did any of that really helped me know? Like, you know, it was just like people doing things to you and all the time. Not knocking those professions. I love those professions but if you're only doing Reading, and I still go to my chiropractor. But if you're only getting things done to you, you're not empowering yourself. So
yeah, it's like putting a bandaid when you needed surgery. Right?
So, yeah, so I have big hopes and I'm excited to now I'm gonna go and find everybody please follow me at my page Oh t shirt. I don't know if anyone's gonna watch this video. But I'm gonna go find everybody else's and see see what everybody's doing? Yeah,
what post on Facebook and go, Hey, here's my page. And I would love to follow you guys as well. Let's be each other's referrals. And you know, yeah,
we'd love to I love love loved hearing about, like, just the couple that I've heard so far of their business further proposal proposals. So yeah, it's the techy part that I gotta get to getting there, you'll
be fine. We we're, we have the not techie savvy, friendly version of everything for you. And then we also have people who are like, okay, not tech savvy, as well, but willing to learn. And here's my spill. And so you'll learn along the way. And like, the very bare minimum of, you know, the tech part or, you know, more advanced 2.0. And the real advance, which is a Facebook ad training that we're going to actually rolled out pretty soon as well. I wouldn't dig too deep into that, let's do focus on getting yourselves done, you know, Module One, and two and have that connection, right? Don't forget to email that connection you have and say, you know, maybe then next week, it's kind of busy. It's kind of busy, you know, because we've got to work on us through. But you know, how about the week after, would you have happened to have an hour so we can chat about this program that I'm building, and see if this will benefit you. And if that is a sales call, booking, let's get it going. Yay. I'm excited, I am excited for you as well.
I'm gonna go take a little walk and do some yoga. And then I will come right back to this further. And don't forget
to manifest that we're talking about, it's so
hard for health care professionals. So you don't want to be money based. We all want to be like helping people based and I never want to look at the dollars that I build. It's just so I don't know where we
are. It's hard, but you can't remember when you're helping people you can work for free. It is your money. It is your baby, that you created this baby to help other people and is your time, your sweat equity that you put into all this. So you can't work for free. But the whole thing is short. It is a paid program. But think about the impact. Really, that is where it's coming from. No, that's really what was happening.
That you got to know your net worth and and your rights. You know, I'm tired of being broke and helping people all the time. I want to help people and not be broke.
Yeah, exactly. You know,
yeah, I'm excited.
I am so excited for you as well. So if you don't have any other questions, I hope you have a great weekend. A great walking, great yoga session and all that and we'll see you very soon.
