A cohort for care, we have developed a proprietary model that we use when we work with organizations. And it's something that I would love to share with you of how the steps that we take as we go through and work with organizations with teams and with individuals of how to help them. Assess, treat, prevent compassion, fatigue and burnout. And we call this process that we have developed Get a grip, and we spell grip g ri PP because it's an acronym for the steps that week. And the first step and grip that letter G stands for grieve. And it seems harsh to start with that people will say you're going to start people that are in pain by talking about their pain. Oh, guess what they're already in pain, not talking about it will not help them. And yes, you have to strike right at the heart of the matter. At the beginning. People have to be able to express what they're experiencing what they're going through. Because that helps turn that hidden, dark, ugly, dirty pain, into open, shared, communicated pain. That's the only kind of pain that can get healed. We can't heal hidden pain, we can only heal open pain. So yes, we start with a grieving process. And right now we hear all kinds of stories about grieving with COVID. But grieving is something that we all do. When we bring ourselves to work, all of us have an expectation of how we're going to do good work. And when we get into it, and we often find things aren't the way we thought they were going to be their circumstances working against us. We don't have the resources. Maybe we don't have the training that we need. Maybe we don't have the support that we need. There's hurt, there's hurt when we have an ideal of what we want to see happen. And that doesn't happen. And we have to give people space to be able to discuss that and say I was hurt. Because of that I'm grieving the way I wanted my work to go and the way that it's actually going, or the way I wanted my life to go and the way it's actually going. So we have to give people space to grieve that. And then we move on to our in the in the grip acronym, and RS four. And here is where we can begin to take that open pain, and we can begin to heal it by story and remembrance. Everyone loves a good origin story. Me and my family are obsessed with all the superhero Marvel movies same and everyone loves the great backstory, right? You want to see where they came from. And you want to hear that the origin story. So when I one of my favorite things to do with people that are in a caring profession is say, how did you start? Where did Where did this begin? Where did this passion begin? And I love that moment where you see them begin to smile and say, Well, for me it all started when I was and they're often running, they're talking about a childhood experience. They're talking about a family member, they're talking about something formative that made them realize this is what I want to do. So by helping people get back to that, you know, Eleanor discussing her story of the lady that she was working with was there was a lost passion for a forgotten fire that originally drove her to do what she was doing. So we help people go back and learn how do I share my story? What can I How can I share this with people? How could I remember it myself. So once we have grieved what we have lost, once we have remembered why we are doing what we're doing in the first place, then we move on to AI which is to investigate, we base investigate off of the cognitive behavior theory, which is pretty simple. We all kind of know it, what we believe to be true, the thoughts that we have fact, our feelings, and those feelings affect what we do. So it's thoughts, feelings, actions, and we have to take people through a process of really assessing what they believe to be true. I had said earlier that the trap of compassion fatigue and burnout is that people believe I am alone. And when they repeat that truth to themselves so many times, it becomes solidified in their brains that they believe that is the truth. So think about what that impact is going to have on them believing I am alone, how will that affect their feelings? And what actions will they take because of that they're going to quit calling their friends, they're going to quit in social interaction, they're going to disengage. Worst case scenario, these are the kind of thought processes that lead to suicide. I am alone, no one cares. So we help individuals go through and investigate, what do you believe to be true? And they were able to list these things out and say, wait a minute, is that the truth, because if it's not, I need to reinvent the narrative, I need to change what I believe to be true. So that I can move forward, we then move on to p which is plan. And this is where we really start taking people through the action steps of coming up with a personal self care plan. Now people say, oh, here we are, we're starting this again. You want me to help myself and pull myself up by my bootstraps when I am drowning. But remember, we don't jump in there. Please remember that, that we start at the heart of the matter. We help them to express their grief, we help them remember what their passion is. We talk about their thoughts and what is true and what is not true. So we are not jumping in on the action step, we've, we've already covered the heart and the head. And now it's time to take a look at action. So we've covered those other things. First, we're helping heal before we start asking them. And when we say an action plan, this may be a baby step, you've worked with a client where your entire action plan is called my sister once a week. That's that's what they've got. That's what they can give you and you say, fantastic call your sister once a week. It helps them get out of that tunnel vision of I'm all alone. Life is pointless. I cannot go on. And if they can begin to build on that and say, well, that action step really helped me maybe I can add another so that's where we have the plan. Last p in grip is partner. We have to learn what nature already knows their safety in numbers. That's true by ourselves. Yeah, we see it you know, we see it all around us and we know that There's safety in numbers and you can't do things by yourself. But we dug on it, we still try really hard to do it all alone, and we can't. So we have to help people to understand we're not saying it's good. If you find someone to partner with, we're saying it is essential that you find someone to partner with. Because it helps reinforce that idea that you are not alone. You have people around you that care about you. So that's the process that we help people go through, that not only helps people come out of that fog of compassion, fatigue and burnout. But we've seen people that when they go through an assessment, they really don't score high in being burned out. They don't score high and having compassion fatigue. But this to me, not only is it treatment, it's vitamins. You do this to help you isn't that what we want, we want preventative, we want to help people learn how to not get in that place in in the first place.