It's okay, I am so pumped right now because I have a new computer and I can't believe I was operating with my old one for so long like I was very resistant to getting a new one so I thought it was gonna be this huge thing where you know it took like a week to get everything over it was so dramatic all the stuff right and the Apple store like they even transferred the settings of like my Chrome browser with my everything on it. I was like why so my my advice to everyone if you have a computer and it's not performing well Do not be scared of the transfer because it's actually really easy. And I should have done it six months ago. So anyway, there's the lesson to be learned there are righty let's go ahead like we have some good ones in here grit focus boundaries, blessings and breakthroughs. Becky how catchy I love an alliteration whoo hoo. Tech is sewn on my thing. I get it. I get it. Well, tech is now my thing because of being an online business owner but my mom says when I was little like when we first started learning about computers, I was like no, thank you. I'm not gonna think you want to do this. And I just think that's funny now that I own an online business so the irony there are right I'm gonna go ahead and jump on in get started with all of our goodness we can Why does it keep logging me out so i Oh, unless the more we're unless the more we're submitted, I actually only have a couple this week and so what that means is that I'll have plenty plenty of time to answer other ones as well. See, so just be ready. If you do have a conversation you want to you want to share. And if you can remember from last time before the holidays I just asked you to bring up the conversation on your screen and we talked through it. So if that is like yes, yes, yes. And you didn't have time to submit it formally on the worksheet then just be ready for that
Okay,
perfect. So first we're going to go into Darien aren't right, right like it's get these people in here is is Darien here? No. All right. Then I'm gonna let Darien know I'm answering the question. Right now just in case to hear Darian. Packer
won't let me
interesting Okay. Some posts or some groups will let you do certain things. Alright, I'll do it afterwards. Here we go share my screen and let's rock and roll
our right, Darien Packard Here we go. I help st man I help women who need to improve their nutrition to make a one simple change to experience the power of plants. Okay, Juice Plus. What do you do? Well, you don't know. It's okay. I'm sure it will find something. Where would you like support communicate the difference between organic between organic and more than organically effective. Okay, I'll see what he means by that. What was the final outcome of the conversation of receive pry back from my last message I think that I fixed this last time it's trying to zoom in here more. No. All right. I think that he also just put it here. Which is Gosh, that was really difficult to read. Shoot. Huh. Let's see if I can. Unfortunately, I cannot read any of this. So I'm going to reply back and maybe he'll get it everything says make sure make sure you're on mute please. Let me see if I can get everyone to mute myself.
Alright, so I cannot read that at all. So let me can you please send a clear picture or jump on live right now so I can see this? Okay, well, that's a bummer. Let's go on to the next one then. Oh, wait, here's some more screenshots Nope. He sent me a lot of emails
but none of them see if this one
maybe this last time? Nope, I cannot read it. Okay. So Joanne, Oscar, you are up next. Let's see if see if you're here doo doo doo reading renew any Nope. Okay, here we go. Share the screen. Perfect. Okay, Joanne Oscar. Let's see here. I helped statement is it's a work in progress. Fetch. Okay. I'm just proud of you for jumping in here. I help women living paycheck to paycheck to get ahead with fun flexible work, while being supported by an empowering community. What do you sell Rodan and Fields? What did you do? Well engaged her from the start. Congratulations. Where would you like support? Not sure where to go? Okay, I need to figure out how to mute people. Here. mute all There you go. All right.
Let's see here.
So what do you sell Rodan and Fields. So I noticed a lot of people who are repping. Rodan and Fields say supported by an empowering community at the end of their I help statement is that some is anyone here with Rodan and Fields that can maybe explain a little bit more to me. Is that something that the company is pushing? Is that something just in general that you love about your organization? That would be really, really helpful because it's a repeating theme. Oh,
thank you someone said something that was very helpful in the comments. All right.
So let's go ahead and jump right in so not sure where to go next. This conversation took place on an app called peanut. So there were no posts or stories to comp to comment on or interact with who I don't even know peanut. What was the final outcome of the conversation? I was hoping she would ask about the podcast I mentioned but she didn't reply to the last comment. Should I just asked another question? If so. Any suggestions? Okay, great. Yay. Okay, wonderful. So what can you not do on peanut when you see what the peanut this conversation took place on an app called peanut so there are no there are no posts or stories to comment. Okay, got it. Clear. Right. Nice clear view. Hey, Nicole, we have daughters right around the same age. So I thought I'd say Hi, what's your favorite thing about being a mom needs stays? What do you like to do when you're not with your kids? Cool.
Thanks for reaching out, I work with I work when I work when I'm not with my girls. And really I'm a low key person I don't get out much but I enjoy shopping and reading music movies. I love the little moments of mom life. Oh, that's so sweet. The little things they say or do. Realizing how special and memorable it is laughing being silly together. How about you? How old are your daughters? I love all those things on my kids too. You need to cherish all global moments because they grow up so fast. laughing together is my fave we just got back from a weekend in NYC with them it was great. So I love I don't know if anyone else notices this. But there are ways to sneak in authority into your conversations Okay, and to be seen at a higher status level. So if she sneaks in something like Oh, we just got back from a weekend in NYC what does that tell you? What does that subconsciously communicate to someone is like, Oh, well, I make enough money to do these things. Right. So it's really really important. I can't tell you how many social media posts I see or interactions that I see where people don't get this. And it is so powerful like the opposite of this would be oh, you know, I one day I really wish I can go to NYC with my family. Like depending on how you position that it could be looked like you're striving for a goal or it can be like hey, why haven't you hit it? Right? So it's really important to share things like this little nugget in your conversations because it will really really help you. Okay, next thing I work when I'm not with my girls, but I find time to work out get a pedicure, enjoy nature. I love it. You are nailing sneaking in authority here. So my kids are eight and 14 in a week. Oh so very close in age to my girls. I'm a front of the house manager at a local pizzeria. How about you? That's lucky. Oh, cool. I would be nice if I worked in a pizzeria. Do you like it? Haha, yes. I avoid taking home pizza at all costs. It's funny because my roommate in college we had four girls and four guys and a house and the one of the guys worked at the local pizzeria and he would always bring it home and I was like so mad because I'm like, Oh my gosh, just please don't bring it home. So that's funny. Um, I'm sure to five to Philly on that. I'm a veteran of that by day and my other business is helping women who struggle living paycheck to paycheck get ahead by being supported by empowering community. Oh, that's great. Thanks. I got to be on a podcast recently talked about what I do. It was way outside of my comfort zone, but it was super fun. Okay, so you were so stinking close. This is a really, really great example. So I'm really happy that this one was submitted. So remember that by day my other business is helping women who struggle living paycheck paycheck. Get ahead while being supported by an empowering community. Okay. So Wow, that's great. Okay, so this is what you could have done and then I will tell you what to do next, okay, because I don't want to give you things that you can't actually take action on right now. So the first thing here is letting a bunch of people and give me a second. Oh, wow. Lots of people joining right now. Oops. Oh, geez. Four people, four people. I think somebody might have said hey, are you on mass? I think there might have been an email that just went out because that's a lot of people to join it one. Okay. Okay, sorry guys, hold on one second. There's like so many people turning it on. It's going to keep it keeps popping up. Okay. Holy moly.
All right. It's like the beginning of the call Okay, almost everyone's in. Okay, I think we're good now. All right, so this is what could have been done differently in this last post. Um, thanks. I recently got to be on a i Wait, I got to be on a podcast recently to talk about what what I do so instead of saying what I do, I would have been more specific on exactly what your topic was. So thanks. I just recently got to be on a podcast talking about how I find the time and the pleasure in running a side business and how that has really changed my entire life and my family's ability to XYZ. Right. And the reason why that is important, is that the topic like think about when you're gonna go listen to a podcast, you don't want to just know it's a podcast. You wanna know what the topic was, right? So just being more specific in that last part, will be will absolutely get them to ask for the link or more information. The other thing I would have done is I would have said, you know, I wouldn't have said you know, it just got released, would you mind listening in and you know, leaving a comment or leaving a comment or a review because I would it really means a lot to me to have a lot of people listen to this was a huge opportunity. So just making like a simple ask from a vulnerable place. will also get them to listen to it. Okay, so those are the things that I would have done differently with this specific conversation. Okay, but what we can go back and do, because there's always ways to reengage. Let's see here, okay, this was December 10. So this must have been right after I did like my last my last one before the end of the year. So this may have already been something that was either flushed out or you know, dead ended or client so I don't know what the outcome is right now. But what you can go back to, or you can go back and say is is what is her name? Nicole. Hey, Nicole. I'm looking for a few people to take a listen to that podcast that I did, because it's getting super super close to being one of the most popular episodes she's done. Um, could I please ask you just a small favor to take a quick listen, even if it's a few minutes and leave a review? Okay. And I love that you're on a podcast. I think that's a great way to build authority and accelerate your know like and trust with your business. So congratulations to that. Okay, so I'm gonna check the participants here and just see if Darien is here nope, I don't think so. Okay, if anybody sees her jump in, please let me know so that I can try to get so I can try to get back. Okay, so let me just make sure that I don't have any more in my inbox
Okay, great. So here's one from it looks like maybe, Natalie. Perfect. We've got another one. Yay. All right, Natalie, are you here? Yay. Okay, good. Thanks for waving. Your hand. It's so hard to see all these little tiny squares. So thank you. All right. Let's rock and roll. You can take yourself off mute. And I'll actually pin you and we can have a quick talk. We can have a quick talk about it as we're going through
okay, more people. All right, here we go. Oh my gosh. Where'd you go? There you are. Okay
and then I'm going to pin myself fantastic. Alright, let's share my screen and jump on in. Perfect. So your I help statement I help busy moms struggling. So the only person who should be off mute is Natalie. Okay. me just make sure that I think I have to re mute everyone and then Natalie, you can take yourself off because somebody is unmuted.
You okay, perfect. I help busy moms struggling to feel good create healthy habits so they can fulfill God's purpose with joy and ease. How beautiful Okay, what do you sell collagen and weight loss supplements? Wonderful. What did you do? Well, I loved I loved on this person's posts and stories each week and they have finally reached out about my products through a giveaway post. Yay. Tried to have a more transformational combo as we chatted about her goals. Where would you like to support? I would like to know how to have more productive and more productive conversation. I tried to be transformational and we talked about her goals. I shared my story and tried to relate for hers. But I feel like I'm missing something. Okay. What was the final outcome of the conversation? No response. Okay. Okay, so it looks like you're having Okay, can I pick them all I struggled most with having time to do any exercise and to do any exercise and energy I don't know what would help. Okay. For real, I'm right there with you. Thanks for laughs I'm not sick today. So it's the first time I've laughed all day. Didn't mean to put the question mark see her five would be decreased I think that maybe got cut up which do you use the trim? Which do you use the trim or the body trio? Okay, just to make clear and just make sure I'm seeing oh my goodness gracious. Okay, just to make sure that I'm understanding this right Natalie, you. You are the blue. Is that correct? Yes. Okay. Okay, so I know that you wanted to be relatable here, but I would say it's okay to relate to someone without being that someone if that makes sense. Right. So here where it says like I feel I'm right there with you. I probably would have said something because you remember you want her to buy your products buy into the vision. So if you're using the products and you're still struggling with these things, like that's not really putting you in a authoritative position, but I know what you were trying to do, which was to be relatable. Okay. So there's a couple of ways that we can address this. The first thing is tactical empathy, which means understanding the feeling but not becoming the feeling, okay. So for example, I struggle most with having time to do any exercise and energy your response can be like, I completely understand how that may, how that can be a struggle for you as a whatever she is a busy mom or a busy professional. But the good news is, is that there are some easy ways to overcome that and I've experienced it in my own life. Okay, very different than like, Yes, I'm still struggling with all of those things, even if you're not perfect. I'm not saying show up perfect and fake and all of the things but I would assume you've seen massive improvements in those areas based on your products. So just be careful with your words on that. Okay. All right. And then what did this say? Right here like I feel like something maybe is cut off a little bit.
So she I gave her a list of things to choose from and I told her to choose the five that would be most important to her.
Got it. Okay, five would be decreased bloating, anti aging, joint comfort. Ooh, joint discomfort. Yes. Ouch. Oh my god. She is like a perfect candidate for all of your things. Okay. Which do you use the trim or the body trio? Okay, great. So she's already asking you questions. It seems like you've done a great job with your content and how you're talking about things because she even knows what words to use, right? I love the lean body system for weight loss, but I don't always have it the main thing I need to do so I do trim in the am because it's half the serving of collagen and then I do liquid biocell in the evening because it has a full serving so that keeps my joints and muscles from aching like they used to. I do add in the whole system at times though that's what I started with and helped me get lots of inches to start with. Okay. So let me just under let me understand the lean body system is that like the most expensive thing or something Is that why you went down this path of like alternatives?
Yes, so you can like you can get trapped by itself or you can get trim in a bundle with the system. So there's three parts to
it. Okay, perfect. So do you have either company provided or something that you've created where it's like an easy like visual for people to see if terms of like, you know, if these are your things then this these are the areas that you should be think are these are the products that would match
let me think
the reason why I'm asking and you're I'm not trying to put you on the spot, but this could be a really great thing that you could whip up and Canva to communicate really clearly to people because for me, and I'm I'm everyone's ideal person to sell to because I'm like, give me the things I love the things like I am like your dream person right? I have bought so many of my friends stuff, okay. But for me, if I can't quickly make decisions or draw lines together, I lose my attention and I'm over it like in 30 seconds. And that's actually a really common thing that occurs from a dominant buyer and a dominant buyers who you want because they're easier to sell to so how can we cater to them in the easiest way possible? Right? And because she is I'm speaking really specifically to like Okay, which one do I need the tremor, the body trio. You have two ways you can go about this, okay? And I think that you're super super close, but I want to help you accelerate these conversations like you expressed okay. So the first thing is where she said decrease bloating, anti aging, joint discomfort, so she did not actually talk about weight loss. Right now she may have said it earlier to you but these were not her top right one
well it cut
all it cut off the other two. Were the other two weight loss. Let me see. Um, yeah, I know she had no she didn't want to lose weight.
Okay. Okay. So I would read so it's great that she has these top five things. So let me ask you a question. If she had the money, would you put her in the lean body system? Yes. Okay. And why?
Well, because all three of them together are gonna give like a greater impact.
Okay, awesome. So I would respond and say that for the fastest results for all the areas that you're talking about, I would highly recommend the entire lean body system, because it will cover all of those aches and pains. The alternative would be to start with perhaps nurturing, nurturing your joint discomfort and bloating with you know, one or two products which would you like to continue the conversation on about Okay, so I'll let her self select so like for me, I'd be like, Well, I just want the whole thing because I just told you I want all you got all these things right? So and then you can continue on but if somebody is like, wow, I just spent a fortune over Christmas. And you know, I just don't really know if like this is the time then you're clear that there's an alternative without confusing her. Okay, yeah, the other thing is, is um, you did a good job at like breaking up into two paragraphs here. I would just break up into as many paragraphs as possible. The reason why is it's much easier to read and to scan. Okay. So every time you start a new paragraph, that's where my eye goes. So just think about what the main points are. Or alternatively, you can leave a voice note because you have a really lovely voice. And so that would be like enticing to someone to hear. Okay. And then lastly, the alternative is to create something in Canva. So Canvas free everyone, you don't need a paid account for it. And you can create some kind of graphic that helps them see what the choices are and the prices and things like that. That is also a really powerful selling tool that you can use. In your Okay, so I do that even for my own offers. There's like seven ways you can work with me. So I put that like in a nice, nice, compact view. Yeah, I love that. And it's a really good selling tool because a lot of people make decisions based on visuals. Right? Okay. And I love how you at the end you have to wait. Great question. Okay, so what would your number one target problem be fantastic. It was really, really good weight loss. Great. Perfect. Perfect. Perfect. I love this. Huh? Okay, hopeless look at college intuition. i Okay. 30 pounds great question so you're doing really really good doing so awesome. I'm like we can't wait to see what the end and you're doing a fantastic job. be disappointed. Oh my gosh, no, I'm not. Oh, I love saved me on a new wardrobe. Yes, that's a lot more expensive than buying some a lean body system. Good point. Okay, would you like me to send you Oh, we actually have a private wellness group where you can see some testimonials and how products work would you like to send you an invite? Yes, you can add Yes, you can add me huh? Six kids are expensive. I feel your pain. I have six two. I have six two. I know two. I know two of them from Camp. My story is kind of backwards. So okay. I think she I probably would have before you did this about testimonials and everything. I would have asked her probably here. Would you like to join a few free community that can show you some additional testimonials? Or would you like to talk about buying your first product to get a jumpstart? Okay, because she so for me, right? If you would have said do you want to join a wellness group? I was like, No, I want to buy a product. I want to buy the product, right? No, I actually I know those of you I don't want another thing beeping on my phone right? So and that's like that one to one concierge feeling okay? Because then we kind of like spiraled a little bit after that. And now she's going so instead of saying what amount can you work with, which I actually think is a really good question. I would probably give her some sort of starting point. Right. So for so that's why I would have said up here. Would you like to just talk about the pricing of the products and some options, okay. And the reason why is because when you have it open ended like this, they don't know what to say. They're like, well, I don't know. I guess like if I skip all my Starbucks and don't send one kid to camp, I can spend this but like, can you give me a ballpark here? Right? Yeah, okay. But you're doing a really great job here.
Okay, so let's see here.
I know two of them from camp, okay. I joined my company because Okay, so this is where she came in wanting to buy a product right now we've transitioned into talking about joining the team. So there really now you went from a small ask to a very big ask. And I'm just making note of these things. Not that that can never work. But since you said you're going to be a you're not going to be happy at the end. I'm just bringing these things up because it's all surprised me. I actually read these things live. I don't read through them before I jump on this. And there's there's a reason why is because I want to be surprised to Okay, and by doing that I can give you actual live feedback instead of knowing the end. Okay, so let's see here. So that that transition may have been a little hard. So I think what I would have said here, I feel your pain. I have six to my recommendation is to start with something small that will give you a quick win, so that you're not having to go out and buy a whole new wardrobe instead of you know, one product right. So bring it back to her wardrobe concern. Right. That probably may have changed the the conversation right there. Okay, well, let me see how you talk about your story. The story is kind of backwards. I joined the company because of their clean label stance. I was looking for a way to make money for home but it had to meet the requirements. Eilis then I tried the products after I joined so that is backwards. That's super backwards. You're right. That's a fun story. So you can use this story. If she comes back after you know, I don't want the product and I just can't afford it be like, Hey, I have an alternative for you. And we can go down this path like I did, right? But you always want to go for the lowest hanging fruit available and she did jump into your inbox for wanting the product not the opportunity. Right. Okay. Okay, so what does that say? What's
the cut off there?
I think I was just asking her about her kids.
Okay. So I know lots of people have lost a good bit of weight using only trim I can show you how to get it cheaper than the lowest price perfect. The cheaper option would be just to get to the burn capsules. You take three a day. They're thermogenic so they boost metabolism to help you burn fat and lean bodies to stem will cost about $40 More than trim but alone it has trim burn and also three day cleanse. Whichever you decide to do. You will see results as long as you can say stay consistent with your three pledges. You choose three out of five lifestyle changes and taking your products. Oh, that's nice. I like that that was really clearly communicating. If the cheaper way is to Okay, so yeah, so I think I was right right. So she was in your inbox for products but then got pitched the business opportunity. Not to say she might not be you know, down the road. You know somebody who might be that but we have to pay attention to buying cues, buying priorities, types of buyers so this is just a learning lesson for you. Let's see here. Oh, this is okay. I have terrible gag reflex. Okay. What it tells me it was a voice not talks about taste someone's Oh, love it. Someone's testimony in the black Fred. Fantastic. Okay, good. What was your call to action at the very end? Well, the
Black Friday deals were ending that day. So I said I'll just drop this little flip book here and you can look at the deals and let me know if there's something that you would like to go ahead and get started with.
Okay, so close. So I would have said very directly the Black Friday deals and tomorrow. So I'm going to check back in with you in an hour to see which one you want to do. These are really don't want you to miss out on the Black Friday special if you are ready to like move forward and jump on and try the products. Yeah. Okay. So then Has anything happened since then? I felt that I felt that I just kidding. Sorry. There was a page they're still going. Okay. I was like I thought there was just one page. There's those very Okay, thank you. For Okay, okay. Okay, perfect. Okay, let's
see then. This was two days later got it.
This Oh, and she's just not responding.
Yeah, she didn't she hasn't ever responded back so I'm not sure where I lost her.
You know what, you know, where you lost her her not prioritizing herself during the holiday season because of the six kids and this was one more thing that she was going to have to buy. Yeah, right. So that's true. That's where you lost her. So does that mean she's gone forever? Yeah. Okay, good job with follow up. Okay, let's see here. I'm so excited because it has three beneficial Steps Choose your product get your link to your website. Oh cool. Awesome. This is a format program. I almost forgot you get a free box of our vitamin supplements that's a really great offer. Did a lot of people take you up on that like a four month health coaching program?
I know it's amazing.
Did you get a lot of responses?
Honestly, I haven't. I've been sending in and like you said, you know, I'm trying to think people were still kind of distracted with the holidays. And I've been trying to send out the messages to the people that this pretty much I sent this same message to a lot of people I had talked to, and so far like they've asked for the flipbook, but they haven't. They haven't taken me up on it.
Okay. So I would maybe change like in order to hire so like the health coaches that are my clients, they charge like $2,000 a month. So that's 2468. So I would maybe associate in a value to the health coaching you know, and health coaches you know, on the marketplace, help coaches charge anywhere between 2008 $1,000 for similar support. And so I am so happy that for as little as x, y and z, I can offer this type of high quality support to my clients. I'm not sure when they're going to do it again. Would you like to jump in? Right? Yeah, like that. Okay, because then you talk about scarcity and devalue, and a compound and a compound message. So that will be really really powerful. I was so that was that but now that she hasn't responded and what is can I see can you put a flip book into the chat? I want to see what it looks like to see if the flip book is causing the problem.
Okay, let me see if I can figure out so I've got it in boards on the home.
Okay, Kaylee asked about text messages. So when you bought the program, you opt in for them or opt out. If you opted out then you can just send Bob's team an email and they'll put you right on it.
We'll try to figure out how to get it from our phone to the computer.
You want to send it to me and think
about it. eardrops Okay, now let me see if I can confirm, where did you get oh, there you are. Okay, let me see if I can copy this. Right.
And so in terms of going back to her why waiting for the flip book. Seven times is the average amount of follow ups. That someone needs to make in order to make a sale. And I know that's a lot and that can feel discouraged. Right? But at the same time, it also gives you permission to keep following up. Right? Like changing things based on like if you're getting feedback or not. So maybe it's too long of a message. Maybe it's too much about price, and we're talking to transactionally again, right? Even though she was ready to purchase and when someone's ready to purchase you do have to talk about money, right? So maybe go going back and saying hey, I would love to see you hit that 30 pound loss and in four months it's totally possible. Are you in for this? Are you in for this coaching program? Let's get you set up. Right. So specifically, instead of like can't not necessarily canned messages because I do think you do a really great job with being thoughtful but being specific back to her expressed pain points and concerns and priorities. If you can be specific about that when you have the opportunity. I think that will make a big difference. Yeah, yeah. So let me see what this flipbook looks like that nobody's acting on. Let's see. And I assume this is given to you by the company oh my gosh, wow. This is tripping me out Hold on. Oh,
yeah. The little triangles. Those are like videos. Yeah. Noises most of the information.
It makes noises. So cool. All right. Sorry. I was like little giddy over here about the noises. Um, I would never read this. Like, I would never read this. So Modera needs to hire me but we'll talk about that later. So that is way too much information for people to take action. That's Mike. So if your call to action is to read that, that's why no one's applying. Okay. And I'm just going to be honest about it. And maybe other people have different experiences that are sending flipbooks out, but that's way too much. So instead of your call to action to be like flipbook, you can send it as like an accompanying thing like Hey, and if you if you're the type of person that wants to dive into all the details, you can read this if not, here's like, here's the just join it for months. Let's try to get you those 30 Those 30 pounds as a goal. Okay, then
like, did you see on the in the workbook how you had there was four different bundle options. Would you just say, here's the four different bundle options. You can read more about it in this workbook if you would like.
So, let's see. So for the I would actually select one and give her a recommendation if you can, or yes, I would just take a screenshot and send it in the message, right? If people ask about the money, right if they didn't want it, because remember, you're still sending the flipbook. Right, right. But they don't, but you can send them individual checkout links because I don't see that you can click on anything here.
Yeah, yeah, you can do that. Yeah. So
I would just so for example, for this particular person that was super price sensitive. I would go down meal replacement. Okay. Wait, you needed the Shinya? The tram right. Okay. So then I would say, I would, I would say what my recommendation if you can is to take advantage of the discount on the lean body and go product in combination with the CO teen program, because it'll give you your main things that you need. Like I think I'm doing it right by looking at these bundle options, but you can give her a recommendation. So people are more likely to take swift action if they're given exactly exact instructions to do so. Okay, yeah. And then she can always look through it. You know, she can always look through it and that's like your backup support, but I wouldn't lead with read the flip book, read the flip book. I don't know how many people will write and I didn't even imagine that there was
a hold up. Yeah. Because normally when we have promos, I've been pretty well. And I'm like, Why is nobody taking advantage of this? This is like the best thing. It's huge. It's huge. Because the thing that you get for free, it's $100, right? This vitamin supplement, it's $100 and you get it for all four months and I'm just like, Hello. Yeah, like this is
brainer, right? So I think that I think the book is getting in the way. Okay, so use it as like a backup not your lead in because people won't be able to take action. Okay, okay.
So what would you say would be the best way? Oh, look at
Kevin look at Kim in the comments here. She's, she's reaffirming here. Yes. My Modera girl sends it to me and I never read it. I always just wish you would answer my questions for herself. Yeah, yeah. Okay. And you know, that's a hard thing your company gives you something so you think that it was bought out in terms of like clear communication, but the thing is marketing does that sales does not? Yeah, okay. Marketing. People do not think like salespeople, unfortunately, especially in large organizations. So always take it with a grain of salt.
It's never you should share that you were thinking about the device. Yeah. So I'm, I'm glad to get your perspective on that. Because I'm a researcher. And so you send me something like that. And I'm, like, devouring every word and breaking it up in my mind and you know, looking at all the scenarios and so it never crossed my mind. Like,
why would somebody not? Okay, so actually, I have a really fun quiz if you all want to take it and it's about buying personalities and how to sell to them. It's super cool. So I'll put it in the chat right now. And you guys can go check it out. Okay, great. Okay. Because you are a different type of buyer than I am. Okay, but and the thing is, is that it's great to know that right? So if I was trying to sell to you, you would probably ask me a lot of technical questions, right? You want all the things so then I know in my head, it's triggered. Okay, I need to switch from a visionary buyer who's like just wants to know like the, the end deal here to talk about the detail and be super helpful to know. Okay, so thinking about the buyer personas and the types of buyers there are is super, super powerful. Okay? And it doesn't just apply to the person who's buying the place the person selling to, right so if I'm a dominant buyer, I have to be careful that like, I am not always dominantly selling because then I'm only selling to people like me and missing out on all the other types of people. Right? So it's a two way street. And it takes time to realize it, but now that I've planted the seed, you're gonna be like, Oh, trigger trigger. Okay, now I get it right.
And I know that when I'm talking to people, I'm way too wordy explaining it all because that's what I want somebody to do to me.
Yep, exactly. Right. So just start to practice. So like, if somebody's asking a lot of detailed questions, you automatically know I need to provide more details. This is going to be a lengthy conversation. It's a buyer like Natalie, right? If someone's like, hey, I want to lose 30 pounds. What's the fastest way? That's me? Just Just give me the thing. Stop talking to me. Right? Okay, so I can't remember it might have been Modera because I tried some of the I tried some of the products a while back. I think it was for collagen or something. Oh, and I actually cut her off so she was she also would probably is a buyer like you were it's like so many details. I was like no, no, no, stop, stop to stop. And I just need to know how to get the collagen. Collagen and she starts laughing and I was like you don't have to go through all those hoops for me. And so it was just really funny, but not everybody's like me a sales coach who tells you that in the conversation, so right, we've got to pay attention to it. And then we can be super super powerful. Okay, yeah,
I can't wait to do that quiz. So what would you say to go back and like all these all these conversations have, you know, revisited and sent this out and the ones like I've not heard anything back what would be the best thing just to say to those people that kind of reignite that and
so I would go back to them and specifically tap back into what the pain point is not just the the product so like, you know, hey Susie, I know your goals. 30 pounds and four months, the average person takes eight about 8x amount of time to learn, lose 30 pounds right now you can get $400 worth of free products plus free coaching. I would really love to see you in there. So I support you in achieving your goal. Can I send you the link to checkout? Okay, yeah, I love that. Okay, and customized for all of them. All right. Perfect. Okay, so I have time for one that was not only make sure nothing was sent Hold on. I always prioritize if anything was sent. Nope.
Let me grab the link for everyone. So that if you want to start submitting these I highly recommend it
Okay, in the comments right now I'm sending the link and now you only have to make a copy of it once and then just keep making copies every time you want to submit one.
Okay, perfect. Okay, so everything is in the comment section there. All right. So let me take unpin you Thank you.
Remove pin. All right. Did Darien join us at all. I really hope that I could help her. Nope. Okay. Alrighty, so does anybody. Yes, it's all the same link. How often are you doing the coaching calls?
Twice a month right now? Twice a month. Yes. And it should be on your your calendar. Okay, love iPhone joining. Alright, so now let's see Is there anybody let me know. Let me know in the comment section. I'm gonna take the first person who does it who wants to something that's quick because I only have seven like seven or eight. minutes. So does anybody have either a question or a conversation? I know you have any of you don't have a full conversation to share. But you have a general question. I'll take that too. Okay, question. Here we go. Sherry you typed so fast. All right. Here we go. Sherry Martin question. When they message you and want a direct link to order and I start doing the transformational selling with the identify impact and transform technique, then I lose them. Should I send them my website? Okay. So I would combine the techniques because if someone directly says I'm ready to buy give me the link, for goodness sakes, let them buy. Right so but you want to be careful because like are they just bought are they going to buy or do they say they're gonna buy and they're never buy because you never actually got to the root pain or cause of why they wanted it right. So I would respond and say hey, thanks so much for your interest in trim. I think it will absolutely help you achieve X, Y and Z goal that you commented on my on my post. Can I ask you one question? Insert your open ended question and then say PS if you're just ready to buy here's the link. So that's what I would do. Because you do want to take advantage of impulse buyers who are just like sitting, you know, watching you know, watching their favorite Netflix show and want to buy something like let them buy from you. Right. But what's important is that what happens often though, is that you know, they either see the price or they will forget to buy and then you've kind of closed the loop of opportunity to have a transformational sales conversation. So if you combine the two for that particular circumstance, I think you'll be really effective.
Oh, you're welcome, Carmela.
Okay, Kathleen, Kathy, you have a question or conversation
there's I'm in the bathroom getting ready because I gotta get out the door. Quick question. I do a lot more verbal than texting with people. Great. But um, I there's a gale. She was like a big VP and accompany and everything and she lost her job. And I met her through a couple of like side jobs, and she kind of lost both of those. So I said, you know, we should talk you know, a talk a little bit about you know, what I do or whatever and she goes, Yeah, you know, and so I called her just before the New Years and everything and we talked and we have a really good conversation but it was more of a me trying to get to know her. So it ended up being kind of long like an hour but it was on the phone. We were trying to get together. But anyway, so I got to know a lot about her. And I would say her pain point is she needs a full time job where she has benefits and right now she cuz she got cut off from this other job. She doesn't have money coming in. Right. So um, but then I also I said we don't you know, you know, let's definitely flip Kinect in the new year. You know, just think about to like, Do you have any, like, what else are you excited about? I was trying to find out like does she have any hobbies like what her passion is and just be have any health goals or anything like that? And it for some reason that kind of caught it and she she kind of said, kinda acted like I have it all together in all areas of my life. And I'm like, Oh, that's cool. I just like I like to, like just pick people's brains to see where they, you know what they're thinking about for their future. And anyway, so I tried to uncover a bunch of things. But anyway, so I sent her a text yesterday because I knew she was going to be applying for some jobs. And I just kind of said, hey, you know, how was your New Year's? And, you know, blah, blah, blah, and and then I took insert. I said, Oh, I'm excited. I finished the year off earning a trip. I've said I'm excited my daughter because she does like to travel. I know that and I said my daughter you know senior I'll be able to bring her for a little senior trip or whatever. Something like that. But I pretty much everything else was just kind of a love. But she didn't respond. So I'm just curious. For me, I feel like you got to kind of build that relationship before you can really get into so I kind of need to come back in a day or two if she doesn't respond and say, Hey, did you still want to hear a little bit? You know, I don't know. What would you say? Are you gonna do this quick? Nope,
I got it. I am a fast thinker. It's so funny, but I was always like, so how many people showed up? You were able to get through everything else? Yes, I am quick. And we had 60 people. Okay. So with this particular situation, you cannot create pain point priorities for people unless they are willing to talk about their pain points, right. So everybody has different priorities. So she might want to lose five pounds, but you could give two flying anything's about it. Because she's worried about a paycheck. Right? Right. So what will motivate her to take action is not losing five pounds or all the other things that maybe later have an opportunity to be part of the conversation. Right now. The only thing that has the opportunity is financial pain point. Okay? Oh, hold on. Let me just mute whoever is not muted. Okay. And Kathy, you can unmute yourself if you need to respond, but it's only way I can do it. So, um, so what I would do is concentrate on the specific pain that she needs solved right now which is all financial. So I know when you know, I was looking for a nine to five looking for a nine to five is literally like a full time job. Right? So on her mind, she's thinking well, I need full time income and benefits. So from nine to five every day until I have a job like that is what I'm gonna focus on not selling X, Y and Z and concentrating on the side hustle because the priorities are flipped, right? Okay. So the way that I would position this if you get an opportunity to speak with her again, and I can talk about that in just a second is to say, Amy, I know your priority right now is full time income and benefits. I would assume you're spending a lot of your time finding opportunities to apply for and to inquire on. But what I want to tell you is that in the evenings or on your free time, you can absolutely start to supplement full time income doing what I'm doing. So if taking a little bit off the edge is something that you're interested in. Then I would love to talk to you about it. If not I totally understand and we can revisit the conversation after your you found your nine to five okay, that's the only thing she's okay. And so we're now getting her back into the conversation. I would just say to her I would say like I'm not quite sure what the last message was. But I would say something along the lines of Can I buy you a cup of coffee I think I have an idea for you. Okay, because I'm I'm assuming well actually, I don't know. Do you live close enough to buy a cup of coffee?
We don't live close but that was the original thing. We were gonna get together. Get together for coffee but of course I live in Minnesota and we just got like over a foot of snow. Yeah. So
you know what you can say? Can I buy you a virtual cup of coffee and send her a $5 gift card card to Starbucks and get around?
Yeah. Yeah. I asked her to do his own. She goes well, we've already talked in our you know, but that was because she was busy getting ready to go to something and so that you know, but I did I know you want to be face to face if you can. And but I like that that I can say I understand you're looking and I kind of put I put a whole a silver lining because she was literally driving like 4550 minutes to get to this job. That she lost. Like oh well like a silver lining is with all this knows that you didn't have to commute you know, just kind of a funny laugh. But who knows how she might just be busy she might be interviewing, so I'm not going to go to a negative place because she does not know anything about what I do.
And you know if she knows nothing if you didn't and so I would encourage you to if you're gonna have an hour conversation with someone to find some time to weave that in so that you're in a better position to continue on the conversation. And if she does, and if she does respond to that message and she's like, I just don't have time be like no problem. And you could send her some kind of third party information that she can view at her at her leisure.
Okay, thank you very helpful.
You're welcome. Our right everyone and that is a wrap and let me see the next one that we have. So everyone's prepared is oh, we're all right, Thursday. Is that right? Yes, I think so. Thursday, January 12. At 12 P am. Yes team. Okay. So make sure that you submit conversations I want to help you and this was absolutely amazing. I appreciate you all showing up and have a great rest of your week. Happy
