Welcome, welcome. I am so excited to talk about all things sales. It's December, people are buying gifts. They're making decisions for 2023. There's so much momentum. And oh my gosh, I love that Sherry's getting her hair done right now that makes me so happy. That's like the best thing I've seen in a long time. So thank you for having your camera on, because it actually like really makes me smile. That's amazing. Okay, so I only had one question submitted to my email. So what that means is that we will likely have time for three to probably three additional people to go by just sharing your desktop. And I'm going to look through your messenger conversations and provide feedback. And I think I can get through a total of four and in one hour doing it that way. So if there's anyone that is interested in being one of those four, let me know, please just send me a direct message not to everyone. And that would be awesome. And in order to qualify for that, I need you to like really be ready to share your screen. Have your conversation up, be really intentional with it. Okay, awesome. Let's rock and roll. I'm gonna go to our first one that we have. And this is from Nathaniel. And way to go, Nathaniel, you figured it out. You're amazing. Before I could even reply to your question about it. You had already done it, so. Yay.
Well, I have my next volunteer. Oh, no, we're Joe. Bree, are you here? She might have just gotten disconnected. Okay. No, I'm here. I'm here. That is so weird. I tried to send you a direct message back and it says that I can't send one to you. Which
Oh, I was on my phone. I was I was like trying to log in and so I logged off my phone so I could
get it. Okay, that makes sense. Okay, fantastic. So just so you know, your neck after Nathaniel. Okay. Thanks for volunteering. Okay, share my screen All righty. Nate, let's party. Let's see what's happening. Oh my gosh, if so many people still joining admit. Love it. We're up to 51 people wanting to learn sales right now. That's pretty amazing. That makes the sales coach super happy. All right. So this is Nate and his I help statement is I help parents frustrated and are afraid that healthy eating means abandoning foods they love to create simple health habits that bring peace and joy to food. Oh my gosh, I love that. That is a great statement. Nate. I really really love that and you sell Juice Plus, thank you okay, what did what went well on the conversation date in the conversation painted a good picture for myself? For myself of why they are getting thick. Okay, where do you need support? Did I do enough of the sales process before pulling the trigger on the invite such a great question. And I'm not a fan of what I tied to when I got to the invitation. All right, all of it. That helps me direct this was the final outcome as of this writing, no reply. Okay. This is the second time her and I have had this conversation. We had a similar one. Let's see here. Oops, I lost my train of thought we had a similar one about two months ago. And in that one I shared my I hope statement and juice and Juice Plus with her she seemed quite interested then decided she needed to wait until she finished her current vitamin. Okay my gosh, this is such an easy way to coach thank you for putting it in this beautiful document. Hey, Jen, I'm I'm late but hope you had a great Thanksgiving and we're blessed with rest peace, health. Enjoy. How was your holiday? I'm eight. Um I was thinking of you all the other day. Oh, that's good. Thanksgiving was good. We went to my uncle's with my parents. We We've all been taking turns getting sick each week this week Eric had an infection and Rocky was an upper respiratory. Oh my gosh, dear Lord, okay. I developed a milk now with a breast biopsy two different antibiotics last week. So fun stuff here. Holy moly, guacamole. That is a lot of health problems. How are you all? Oh, and Nate agrees with me why my word sounds rough. Ours was calm and peaceful. Went to my parents. The kids play we ate watch the Cowboys win. Yeah. It was good lol at a mat all calm on our front end doing the day in and day out. So then did you guys spend the past week in and out of doctors offices and pharmacy? firmus pharmacies? Great question. Yes. Okay, I'm sorry to hear that. And apologies. I don't know where those slashes. Okay. Were they just some punctuation thing? Do you have any idea of why you guys are sick so much is there? Is there a lot, Eric brings home from the office or other kids from the school. You all handle quite a bit quite well. Right? kids from school and then Eric's office has COVID going through again with them getting into the second time he's managed to stay away from them and not get it or bring it home to my niece is always sick too. She's in first grade and my sister in law is a speech therapist. And Ithaca schools now. Okay. So I, you're I think you're doing a really, really good job right here. So let's keep going. So that is a lot. So a lot of it is what the kids bring home. I dealt with that a little last year when I was teaching eighth grade eighth grade religion once, once a week. There's always someone sneezing and coughing in the classroom. And please, I'm I'm guessing it's probably more difficult today because Eric is old enough to be diligent about hygiene, but kids aren't quite there yet. Yep. This is so true. It's just it's so funny, though. I'll tell you. This is this cracks me up about kids and their immune system. So my daughter is six years old, and she's still bugging her thumb. And my and my son is 10. And he never said this stuff. We a few weeks back, like we really stay pretty healthy almost all the time. But oh, and got sick, my son, then my husband, then me, right? And I mean really sick, like the flu. Like I've never had the flu before. And Abby, my Thumbsucker is the only one who didn't get sick. And I was like, Oh, of course, you know, she always has her finger in her mouth, or her immune system is the best ever. And I was like, no more washing hands. And I was just like, that was like my joke about the immunity. It was just kind of funny. I don't know if you guys have any experience with that, but it's like the more germ sometimes keeps you out there. Okay. Ah, Hi, Jen. So, oops, wait, what did she respond to? Okay, correct. Okay, I want to talk about because whenever I see a one word answer, I'm always like, how could I have elicited more than one word, that's my own self auditing process. Because when we start to see one word, it means that they're not that engaged, and they're just kind of, especially in Messenger when it's so easily to just like heart something or one word respond, right. So our, our job here as transformational fellas is to really engage and elicit like, as long of responses as we can, because the more we know, the better. And I just got off the call a call, like an hour before this, that was really amazing. And we were, we were talking about the three levels of pain. Okay, so there's three levels of pain. And I'm going to add this as like a bonus little mini training right now. The first level is pain is something that someone would admit to a complete stranger in the grocery store, right? Like that is your first level of pain. So in my business, for example of sales, it's someone who would be like, Yeah, my conversion rates are horrible, I need to increase my conversion rate, okay, or my sales team isn't performing the way that I want. So that's a surface level, I would raise my hand in public and admit it wholeheartedly, right. The second level is the second level is the secret pain so only you know it right. So for example, like a lot if I just always lead with Hey, do you want to make more money, you want to make more money, people wouldn't be that interested in working with me. But if I start to talk about if I started talking about getting your time back in your life, that is something that some people won't met. So for example, I can be like, Oh, because you spent 15 hours chasing leads last week instead of like going to your kids soccer game, right? So no one's gonna admit that. But when I say it, they're like, oh, yeah, she knows, right? Or when I work with a big time seven, eight figure business owner, and they're sending me emails Saturday morning, and I was like, Oh, you're not really living entrepreneur dream of flex hour, you know what I mean? So it's, that is the secret pain that they won't admit. Right? So and then the third level is the true source. Right. And that is what you know, is causing the pain, but they definitely won't talk about it. Right. But that's like the next that's the next level. Right? So for me, a lot of times that source pain is a lot of different things. I won't go into more of my business, but I'm just like, letting you know about what those all are. Okay. So when we're thinking about this, the surface pain here that they'll admit, right, is yeah, I get sick. Kids get sick a lot. Yeah, like, you know, like, kid, they're washing their hands. I know it like I'm tired of being sick back the surface level. But what you know, Nate, as the one that they won't admit, is likely their diet, right? And they probably don't want to tell you that they don't know how to eat right? Or B, they know how to eat right. But they don't want to tell you because it's embarrassing. Okay, and that when you start to get to the ego to the secret pain is when people stop talking, and you have to know how to navigate it in order to keep them talking. So there's a little mini sales, psychology change, changing retraining right there. Okay, Hi, Jen. So first, I know, of my continued prayers, you guys should not have to always be thick, it's frustrating to, to be there to to my and I'm curious, if you're open to a zoom call I'm doing it's December 15, at 8pm. And it's all about building relationships up, sorry. And it's all about building health through habits. So you can enjoy food and like guilt free. I know, you can't look at Juice Plus until you're, you finish your vitamins. But in the interim, maybe some of this, some of the ways other people are succeeding would be helpful for you. And I know, and I know anything I find or know outside and use plus might help. And I'll send it your way. I'm rooting for you guys. Would you like to come? Okay, so I can see why you didn't feel 100% in alignment with this. And like, felt like it was not your most powerful statement. But I'll tell you, Nate, you did better than most. Okay, so don't be too hard on yourself here. But I'm going to provide you with some feedback here. Okay, so just, um, so first of all, it's all about so you can eat food, so you can enjoy food and life guilt free. Is that really what this person wants? Like, perhaps and this is all about kind of altering your approach to things. So do you think that she's thinking because that would be your that would be your third level pain, right? That is the source what you put in your body as the source. She's not ready to hear that. She's not ready to admit because she hasn't even admitted her secret pain of she's either eating stuff she knows she shouldn't need, or she's doesn't know enough to know what to eat. So there's no way that she's gonna then tell you her source pain. Oh, like so basically, when you said, you know, so you can enjoy food and life guilt free. She's like, Wait, like, did we are we already there? Like I thought we were just dating. Right? So and you have to be able to adjust some of this sometimes depending on who you're talking to. So she expressed that. Yeah, like, I feel guilty every time I eat something, then this is the appropriate response. Right? But because that's not she has not once told you any of that. So what she probably would have responded to and you can go back I'll give you a way to reengage her. The first one and change this message is like Hey, Jen, I just want to know your repairs. I hope you guys are all like getting better and a little bit healthier. To that end, like I have a really cool training coming up about you know, just some really simple things that help that helps support our immune system so that we're less likely to get sick even when our germ modelers are coming home and put it in our mouth. I know you can't do juice plus right now no problem but I think some of this might just be generally helpful for you would you like to join Okay, so that is going to likely get her attention because of your specific conversation. And part of being a transformational failed. Earth infield expert. Business Owner leader is knowing when to say what and I'm sorry when to when to address certain things in the conversation. it right? So not once, did any of this come up in your conversation. And it I do think it's a great I help statement in general. But when we're trying to grab someone's attention, use their own words, use whatever they're willing to admit. Right? Whatever they're willing to admit, use that to peel the onion each time. So then they admit one more thing. So then you can peel there, right? So they met one more thing, and you can peel that layer till you get to the bottom of it. Right, so that you can address it. So right now, since she didn't unless she was I'm gonna see if Nate's here, because I haven't been checking my Nate, are you here? Because I'm curious if there has been any response from this since a couple of days ago. Let's see. Through all the peoples and see if you're here, okay, it doesn't look like he's here. Okay, so I'm going to assume, because that's all I can do right now, is that this person never responded. So what I would do is go back in and say, Hey, I know that you missed December 15 training, but I have another one coming up that might be more appealing to you. It's all about like small things we can do in our life to like, boost our immunity and be less susceptible to all the germs that are coming into our house constantly. I think you'd really like it, would you like to join? Right, so now we're going back and bringing back the pain that she's more than happy to talk about? So let's start there to get her there. Okay. So that's what my recommendation is there. But Nate, you did a great job, I think and you're doing a few things really well. And I would say what you do best is you are acknowledging everything they say throughout the entire conversation, which is vital to powerful sales, communication. So you're doing a great job at active listening. I just want you to tie your questions and the flow of your sales conversation back to what they're expressing instead of where you want to go. Okay, because eventually you'll be have permission to get there. But you have to go one layer at a time. Just like you're pulling back the problem. Onion, right? The pain and roll of mine yet. All right. Oh, okay, Bri, where I'm gonna I'm gonna pin three, so that we can see her lovely. Okay, allowed to multi pin. Perfect. So I'm going to pin brief and myself. Awesome.
Yay, hey, I'm, I'm just Gosh, I'm so excited. I've been, you know, big Bob, person for many, many years, I've done his next level program. Anyway. So and this transformational selling is really, I mean, creating my help statement, I was on a coaching call with him the other day, and it's really, really helped me just feel better about my business and so many ways. And for me, he helped me with some both, I help statements. But the one that I really need help with, or I guess I want to get your thoughts on is selling the business, because I really feel good about selling the products. I feel like my I help statement, I share it all the time, share it in my social media. It's just been awesome. I love this transformational selling. You know, it's it's really helped me have a motivation and like a deeper sense that I've really missed. So thanks for helping him and helping us. Oh, my
gosh, you totally made my day. Thank you so much, Brianna. I'm so glad it's transformational for you too.
It really is. Okay, so let me I can share in the chat if you want me to like my help statement. Or I sent it to myself, so I could pull it up.
And yeah, feel free to share your your screen because I'd love to look at a conversation about the business if you have one available. Yeah. Great.
And one of the things that he said that I thought was interesting was he was saying uncover the problem. Can you see my screen right here? Okay, so one of the things that was kind of eye opening to me was he was saying Bob was sharing, it's good to come up with the actual like, talk about their problem, uncover the problem, and then share your iHelp statement in relation to their problem. And I think I wasn't doing that as much. But anyway, so this is Angela. And you guys can read we had talked earlier, like, last year.
Angela customer has is Angela using your products.
She's not using my products. No, but I usually go for those people like the low hanging fruit is what I call them. But she's just kind of stood out because she just lost her job at Disney. And she posted about that and said she got another job, which is fine. But anyways, I felt like
Okay, so let me ask you a couple of questions. Yes. So first of all, she doesn't use your products, but they usually have. Second question is what is the what products do you sell? I'm with Rodan and Fields perfect. And then three wide other than she lost her job at Disney. What is your other reasoning that you think she would be a great business builder for you? Well, I
She's really active on social media. And I feel like, you know, most people don't even recognize that they have, you know, influence like they do. But I feel like that. And that's why I approached her like last year, she had a job, but I think maybe she messed up. She She commented on one of my posts like, hey, I'm interested not in the business, but a product. So we had a product thing going on, and then it kind of fell off. But I wanted to hop back in on the business side, because I feel like that's an I don't even think I shared my help statement. It's just kind of
put you off right now because this is going to rock your world. Okay. All right. So first of all, you said something incredibly profound. And I don't even think you know, you said it. Okay. Okay. You said that some people don't even recognize they have influence. That's pretty powerful. Can you imagine if somebody reached out to you, and said, Do you even know how influent influential you are? And you didn't know that you have this secret power? Do you see it? Just imagine if somebody reached out to you and said that, like if I got something in my DM that said, hey, Michelle, I just want to let you know that I see you. I think that you're incredible on social media, and you have a certain level of influence that I don't even know if you know you have, huh. I'm pretty sure I'm gonna respond. Right? Yeah, that is so and the way that you said it, you're Ultra sincere about it. All. Right. So what I would challenge you with Angela is, is why I'll read your I'll read the conversation in a second. But I don't want to be blinded by that right now, actually, but you can leave it, um, I started not blinded, I want to be influenced by that, how I would have reached out to her is I would have said, been really direct. And this is what I would say I would, I would say, Angela, from my view, you have a certain level of influence and power that you may or may not be aware of your presence on social media is extremely bold. And it looks like you enjoy being I have a business opportunity to discuss with you that you can do what you keep doing right with it, you can continue to do what you're doing right now. And actually have the opportunity to and then we can answer some of your I help statement about like making money or time freedom or whatever it is. So the reason why what I just said is so powerful is one it's custom to, you are in a very authentic way flattering someone you can do the fake flattering people can smell it a mile away. So that's be really authentic, right? Like I can always tell, I get like a, you know, cold VM from someone that says, It looks like you're really changing a bunch of lives. Would you like me to write your social media posts? You know, like, clearly I know that, like you said that there are 100 people, right, right, right. But when you're authentic in it, and it is very unique. being bold, on the back end of a compliment can be extremely powerful. And clearly it has to can't be out of like left field. It's not like you've never talked to her before. And you send someone a message like that, like that's creepy, right? Like you got to get there to that level. But because your relationship has context, this strategy can be extremely, extremely powerful. So before that before I move back to the actual conversation, have you ever thought of it that way?
No,
I think that's really good. And, and I like the, I mean, I wrote it down because I feel like, you know, early on in my career or my social, anyways, direct selling. I didn't I just messaged a bunch of people like I was doing all the things. But I feel like I didn't really believe that I had to offer, you know what I had to offer? So I feel like with the business like this has given me the words, that is what I want to say, but I just didn't know how to say it. So I think that's, it's really helpful.
Awesome. I love it. I love it. I love it. Okay, so now let me see the conversation and see how we can apply what we just learned.
Okay. And my question, I had some of these, you know, like, I voice texted her. Yeah, some of this because I've noticed, I didn't know if you recommend that. But I've noticed that people can hear your inflection and hear your sincerity a little bit more. So. But I think what you're saying is like you would say this, originally, like, type that out? And then if she had a question about it or something, then do you get them on the phone? I mean, that's why I don't have a ton of Congress here. A lot of times I get them off,
I always start the conversation with in written format. Because if you get if you if you started a conversation with a voice memo, a lot of times you will like what does this have to do with anything, I'm not even going to listen to it, it's out of left field. So by if you just do a couple back and forth rapport building, like written statements, and you feel comfortable then transitioning into that, I think what I just said actually be delivered better via voice note than written for the reasons that you've just said. So sales is a lot of sales is not the words that you choose the way that you say it. Right. And it's very difficult to feel it, when it's always written. And you have a very, I want to listen to you, I like your voice. Okay, like it's calming, it's confident, it's peaceful. So that is going to connect with somebody who, who would enjoy that. Right. And a lot of people would enjoy that. Awesome. So let's see your, um, let me just look here. Same thing happened to my friend, Tony. Oh, and then in terms of inviting them to a call. I know that Bob recommends the third third party tool. I'm not are you using that? Or do you have a party tool? Sure. Yes. So when it comes to that part, like it, he is the expert of that technique. And I know he's super passionate about it. So I think sticking with that is really wise. Okay, so mentally, it's okay. It was a definite definite shock. Okay, yeah. before the holidays. I mean, come on knee. Yes, it makes sense. I think it would, I think I would be open to it. Oh, good. I would just have to settle and get my schedule in order and come back, because I would like to have a side job. So I don't feel paralyzed with all this anxiety and depression. Okay, and then your response was completely understand, right? So that's a great like, initial thing. Right? So now you can you can move your screen now, what I would, what I would have said is I can completely understand how financial pressure can cause all different types of issues beyond you know, finances, including anxiety and depression, and say, and that's exactly why I love what I do, because I can help so many women find that in additional income. I know you need to get settled. And I totally respect that. Can we put a date on the calendar for when we're going to connect? And in this particular situation, I mean, it's up to you if you want to send her to a third party tool, but she wouldn't just want to chit chat not even you know, it might just be like a connecting call versus like a sales call. But I would have her commit to a date. Because you always want to commit to a date, or the next step, or whatever it might be. So you've set when did you send that completely understand message? I think it was last week. Okay, so check in with her and say, and say hey, I was thinking about you, I hope you're settling into your new job. Are you feeling any less anxious or depressed? Would be a good opening, right? Hopefully she'll respond and then you can use my methodology of saying if she still doesn't want to meet then say what let's put a date on the calendar. So that you know this opportunity isn't missed because I would love to support you. Yeah, I love that.
Well, and I love how kind of you know Bob says slowing down is when I just said completely understand. It's funny, I didn't even recognize that, like, I had said such short, you know, or even miss the depression and anxiety it's because I'm going so fast, partly with the holidays, right, but, but I think it's good. Like it's reminding me that I need to slow down and, and have more quality conversations. That's one of the things it's, he always says like it's not we always are taught like, it's you got to message all these people and more people is better and, you know, hustle, hustle, hustle. So I think this is a good example for me to go back and be like, Hey, what are you saying to people, you know, and having more called quality conversation. So that was really helpful.
Yes, slow down is great like you just because someone can see that they that you read a message does not mean you need to respond in two seconds. Yeah. Because I think because we know they read because because we know that they know that you've read it, you get this like, sense of stress and sweating. And you're like, I have to respond. Right? But the thing is, is I want you to think about this when you're feeling rushed to respond. I want you to think, is it confident, successful business owner, feel pressured to pounce? At the second something is red. Right? Probably not. So if you're especially when it comes to the business opportunity, like how do you want to be perceived? It's an authority building opportunity. If you show up as the confident, wealthy secure, business owner, you are.
Skin. I love that. And one last question. I don't know if you've, I've been on a lot of your calls. And I haven't heard you mention this. But for your team members, like I'm trying to give this to my team, right? And that's why I've been in X level and a lot of his, but how do you start helping other people identify problems? Because? Or what you know, would you just say have a team call and talk about it? Or if you wanted to pass this on, even if you have one person on your team?
Right? So I would lead by example. So hey, everyone, I want to show you one, one sales conversation I felt that went really well this week, and another one that didn't. And I'm leading by example. And here to show you that like not anyone, no one is perfect, but this is how I'm improving. Right? So I would do that. And then like, I would invite them to join this program if it's appropriate. Right? And express them say, this is something that I am working on. Because I know there's opportunity for growth, and I will do my best to show up here and do that for you. But like, I just want you to know, I'm learning this over. You know what I mean? Because, I mean, essentially, How amazing would it be if every single person on your team was also in this program? That would save you switch? I do. Right?
Exactly. Yeah, that's really good. I send his podcast a lot. You know? So
every single because listen, everyone has a coach who's successful, successful people don't become successful alone. So it is okay to say that this is what you're working on. And this is who's helping me.
Yeah, that's great. Thank you so much. I feel so blessed that I got to talk to you. So thank you so much.
Merry Christmas, Bree. Merry Christmas. All right, Trish. I would love to see you next. So I'm gonna I'm here. Yeah. Okay, I'm gonna unpin brie and I'm going to pin you Okay. Okay. Do you want me to share my screen then? First before we jump into that, okay. Give me a little context about talk about and then I'll have you share your screen.
Okay. So last last, the last coaching session you did one of my situations. And so then I responded her. So it was the case where she had had anxiety. And then she had talked about after child we after we talked about anxiety, she talked about writing a book, and then she said something about being an introvert. So I wasn't sure whether that introvert business was about the anxiety and the potentiality of selling the products, or if it was about writing the book. And we kind of took it in the coaching session as writing the book. But then when I went back to her I just kind of asked her what what it where that came in. And it wasn't what we had thought It was about writing the book. So anyway, now I'm just wondering how to get back to the the talking about things IoT and whether she is looking for a solution for that.
And remind me of your product again, please.
It's Plexus, it's health and wellness. Right, that help. Perfect. So
this is the thing and this happens all the time. Sometimes it's really hard to make sure you're 100% accurate in DM conversations. Because words get mixed up sent order gets sent differently. People aren't great communicators sometimes. So you're, you're going to make mistakes, we're gonna misinterpret things. So we try to make as little assumption as possible, but sometimes without like a tiny bit of assumption, it's difficult to move the conversation along. Right. And so I just wanted to say that before we jump into your conversation, so now you can share your screen. Okay. Okay,
so, so this is this is where, where it was last time. And so I had said after, after waiting a few days after I talked to you, I said, I hope you're doing well. And having a good week, I've been thinking about what you said about being an introvert and the thought of selling anything brings you anxiety. Not sure what you're afraid of selling a book that your religion, Plexus, I'm totally I totally think that probiotics could change help you with stress and anxiety, and there's no need to sell anything ever. Was that what you meant? So maybe that wasn't good? I don't know. Okay, Trish, I was referring to selling the book. And I said, I was wondering what you meant, I've been listening to an audiobook, you're the girl for the job, I just kind of like she talks about our being the girl for the job because of who God is, is very God centered book. And there are many chapters on fear and how it can keep us from doing what God calls us to do. I'm finding it very helpful, so much so that I just ordered the book. So I can read it, you might find it helpful. She says that sounds awesome. Thank you so much for thinking of me, I'm going to order the book, it sounds like it would be helpful and encouraging. Okay,
so first of all, when you stopped for a second way to go to recover from a message that could have gone badly. Okay. That's you read a transformational sales leader. Yeah, see that? Right. One of the characteristics of being transformational is being able to read, respond and adapt. No one's gonna get it perfect every single time. So I don't want you to skip through that without recognizing that growth.
Yeah. So thank you.
Okay. Now you may continue.
Then I just said, You're welcome. I hope God meets you in it. And then I would like to bring it back to the anxiety but maybe I just start with another problem question or where do I go from there?
Okay, so what you're so the connection point you're making is with the plexus supplements, you can reduce anxiety? Yeah. Yeah. Is there anything published through Plexus that shares that information like scientifically backed?
Yeah, we have our when triplex video talks about how when you get your gut balance, it relieves your stress and anxiety.
Okay, perfect. That's what I wanted to hear. All right, because I think you need a selling tool right now to get reengaged is why I was asking. Okay. So, um, is she active on social media? Like, does she have stories or anything like that? Yeah. Way. So like when things kind of like are at this stopping point, but you want to go back when I find the easiest, but it only works if people are active on social media is as soon as they have a story that I have something to say like, that's how I get back into it. So I'll go to their stories. And let's say she, I don't know, she shared a picture of her cat. I'm just like making this up, right. Oh, my gosh, that cat is so cute. What's his name? Okay, all right. So like not even like trying to get back into that zone right away. Reopen the conversation. So anytime you need to reopen, you always want to start back at rapport. Okay? The reason why is because that's authentic. And that would be what you do if you care about money, right? And it's usually received the best so I just jump back into report. Oh my God, what's the cat's name? Okay. The cat's name is Frankie. Oh my gosh. Frankie's amazing oh, by the way, I remember when we were talking about your anxiety and your anxiety and I know and she already knows you sell the plus Plexus products so you can be open about be like one of the scientists that Plexus like did this video about correlating gut health with anxiety Hey, I'd love to share it with you because it's super informational. Do you want me to send it to you? Okay. And that's what I would do. Okay. Okay. Because it's amazing. Like the greatest thing about network marketing companies. And this is a selling point to anyone who's a build business builder. So many things are already done for you like that. Yeah. So use them. And like for me anytime I have to, like, you know, for me, since I'm not a network marketer, if somebody comes to me and says, and they have an objection or a question, I'm gonna go create all the stuff then come back and share so you have the power of speed. So use these things in your business to help you not just sell but to educate to. Okay,
thank you. Okay, awesome. Way to go. Merry Christmas. Thank you. You too. Okay.
Next, we have I think that we didn't have any other volunteers. Is there anyone else we have fought for? Unless I missed you. Please tell me if I missed you. I don't think I did. Anyone, okay. And then if we don't have anyone else who wants to share a conversation,
I would love to know what Oh,
who's speaking Susie? Susie? Well, okay, let me find you, Susie.
I, but I didn't like send it to you. But I could read it to you.
Yeah. So what we I only have one submitted. Okay. And so I and you may have missed this in the beginning. But what I said was, I'm going to have extra time because there's only one submitted Okay, prepared to share your screen.
That Well, yeah, I could share my screen.
Okay, um, it just takes me a second to look through all the heads here and find you so hold on a second. Okay, I'm gonna unpin myself because I can't find you when you just raise your hand. Oh, perfect. Thank you. All right. It was the way that it was was just really hard for me to see you. Okay. Lots of faces. All right. And then my pin myself. Here I am. Now we're in business. Oh, I did it. I didn't.
I don't want that. Not flight information. Okay. Okay. So I work for Scotland cellar, clean crafted wine. And I ran and I met this woman at the airport when I had a flight from Florida back to Minnesota. And, um, I had I had this little candle wine and I had to get rid of it. Because I couldn't take it care. I couldn't take it carry on right now. So I end up giving it to her. And I'm like, Hey, do I know I just showed on that said, are you eating clean but drinking dirty and she commented on it. And that's why I started talking. Sure. I do that and then they report to get comments like that. So I gave it to her. And, um, and then okay, that was later and I said, Okay, November it was November, and her name is chilima. Okay, um, this is Susie, who you met at the airport selling me on how did you like to clean crafted wine? She said I hadn't had a chance to try it. I'll be trying to get this afternoon. I'll let you know. And I said okay, great. Chill it and then pour in a glass. And then I waited a while and now it's December 6. Hi there chill mod. This is Susie Wald who gave you the little can of wine. So what do you think of it? no added sugar and no added tax and Senate. I loved it. It was amazing. She said. I said Oh nice. So happy to hear that. Does no sugar and no toxin wine interest you? Did I give you the Galavan Chardonnay or the orange can and she said it was a blue Ken? And I said oh yes, it was the dove hunt dog wine. But I never remember which one. Maybe it was a Sauvignon Blanc. She said that was it. I said Oh nice. Do you have any interest in it? We actually have a really good package together with free shipping with that wine in it three whites and three reds. Now I'm going after a customer at this point not understood. Yeah. And then she said, sure. Some of the info this will make a great Christmas party. I'm not sure what she means by a party but
I'll call a party gift is maybe Okay, for the party or something. Who knows, right? Okay.
We have 75 wines from all over the world. The gift sets are listed first and I was thinking about the one that says everyone's home for the holidays. So I sent her the link and then I just tried to get non too salesy and said How's work going? Are you working now? Actually, that might have been I don't know why there's no date there. But that might have been later I'm not sure. And she responded right away. So and she said I'm off it's been really slow. Oh for this time of year the hurricane Ian did his mayhem down in Florida. I said wow interesting to hear that maybe I can get up flight easier to Fort Myers again to visit my sister in law. First of all, she works for Delta Airlines. And my husband get works for Delta Airlines. So I get free flights. She gets free flights. Um, she said yes. I'm sure you can, sir. I can't talk him at the dentist's waiting to get numb then like, oh, you cannot talk. You are. Are you getting a failing? She said a crown. Good luck with it. I just found you on Facebook. What a fantastic profile photo. The Christmas scene is awesome. Okay, then. This must have been last Thursday. I said, Hey, chama did you get how did the crown go? Does your mother mouth hurt at all? Yes, it's really sorry. I have a temp right now two weeks to get the real one. And I said, Oh, yes. First, you get the temporary one and the real one. Do you want me to help? You ordered some wine? So you can have it before Christmas? Not right now. Thank you. I'm like, what? And then I said, Okay, I'm curious. If you'd be interested in online tasting with me, I would send you for free bottles of wine. And you invite friends over and you put me on the screen? And then we talked about the ones. That's it.
Okay, so first of all, um, hold on. Can you scroll up a little bit more?
Sorry, a little cold here.
Okay, so, first of all, I like you, you're directing, you're to the point. So I'm a direct buyer. So I am like, I'm everybody's dream to sell to so I'm like, tell me why I should have it and what's the price? And let's rock and roll. Right? And how's it gonna change my life? So, but I think that you had an opportunity to go beyond like we and I'm not sure if you were in the beginning, I'll start about the three levels of pain. Right? So what I love, it's super cheeky, like you're eating clean, but you're drinking dirty, like that's really cheeky. And I like that that's great marketing, but like, why does it even matter to eat clean? Maybe she doesn't eat clean? Right? And maybe she doesn't know why you should eat clean? Like, why do we care about toxins in our wine? You are assuming because you know that she knows.
That's true. That's very true.
Yes. And so because I know your wines, because I've had them before, is, you know, they're definitely not going to be the cheapest option for someone. Right, right. And so they have to understand why that's important for them to spend. So she very well could have gone saw the price said, I'm buying $15 Ba bottles at my grocery store. I am not spending $45 To drink a bottle of wine like it's not happening. Right? So she's transactionally thinking, because you're speaking transactionally. Right? Which we could have modified a little bit here to just be one level deeper to like, why it's important. And in all fairness, she did seem like a hot buyer, I probably would have gone straight for it too. Right? So I don't want you to like, I don't want you to be Oh darn. I was like trans that. Like, I don't want you to feel bad about it. Right? Because if it was a super direct buyer that was really educated about clean living, like it may have been super successful. Right? But clearly, like she thought the shirt was cute, but that didn't mean that she knew why you have to eat clean or drink clean. Okay, and like great. They understand that like free of toxins, but who cares. So I think what's really important is when you're sharing stuff about your business is like yeah, it's toxin free. That means no hangovers no bloating, no headaches, you know, and you don't chug as much. You know what I mean? Like, there's things to talk about. So I think it's really important to talk to the pain that they will admit. Okay, so the first pain is what though? What most people are gonna raise their hand on is like, yeah, I get headaches after drinking red wine. Oh, I feel bloated. Yes. Like I have hangovers, even if I have two glasses of wine. And this stinks. Right? Yeah. My sleep. I'm just sleep deprived. Right, because I'm not sleeping Great. Those are things people will raise their hands on in terms of alcohol consumption. Right. So that's the first level of pain that I was talking to, in your conversation. What they won't admit, but you can speak to in your content to really like, you know, getting under the level a little bit or hungover. What do you not do? Don't take care of yourself in the morning. You don't have a healthy lunch. Right? To ragi. What does that mean? That's mean, like, you're kind of embarrassed, right? So you're not going to say you do that. You're like, oh, I bounce right out of bed even though I have a headache.
Right? Right. Right. Totally doing
anything. Right. So those are big A Thing, super, super big thing. So I would talk to that first level, and this would actually be a great exercise for you all to do is the three levels of pain. Okay, and three levels of pain exercise. The first level is what people are willing to raise their hand too. And it is easy to talk about in a transformational field conversation, where you're not going to offend anyone, and they're not gonna be like, Who do you Who do you think you are? Right? Because we don't want that. So, the first level, is, I want you to think you're on a stage in front of 3000 people can let's play a game, we have five minutes, so let's play a five minute game. And you can do it in the chat below. Okay, and also make these notes for yourself. So level one pain is people will raise their hands, in the, in the airport, in the grocery store, anywhere and admit to something, okay. And we're gonna use your business as an example because I'm talking to you. Okay, so Scotland seller, that is headache after wine. bloatedness bad sleep cycles. hangovers. Okay. They'll admit to that. Yeah. Okay. Level two is what you know, but they wanted minute. Okay. And that is off limits in the DM unless you earn the right through a really deep transformational conversation. Okay. And, but what it is, it makes really good social media content. Okay. So for example, a hook for Susie for a post, you know, could be and think of this in, like declarative statements in your posts. So the hook could be like, think for a second, are you really one really clever one, you skipped another workout?
Oh, that's really good. Hey, that's
the hook. And what you're going to write about, is you'll write about, like, it's not just about eating, drinking clean wine. It's how it makes you feel the next day, if you're anything like me, a couple of years ago, I was skipping my early morning workouts, not because I didn't want to. But I was literally hung over after one or two glasses of wine. And I didn't want to get out of bed. And it wasn't until I realized it was the sulfates and the toxins that were in my wine that were making me feel this way, the one that I love, that's part of my social life that helps me wind down at the end of the day and feel so good. It was that. See how powerful that is? Yeah. So then you're educating the people who are following you on social media with Level Two pain. That's awesome. Pretty cool. Right? So then level three, is the source pain, right? And the source pain for you like what is the root cause of this? Like, it might be over drinking, drinking poor quality wine, the toxins like your, your, the toxins, or the third level pain because they don't know that. But that makes you the authority. And when you skip all and it's called the Masters dilemma, and what the Masters dilemma is, is when you know more than everyone else, you skip to the source pain, because you're like da eat healthy. Right? Like so your shirt is actually source pain. Right? Hmm, yes. Okay, you're not making the mental connection to it. So but you know, because you're the authority. No. Okay, but step back, don't assume people know these things. So while I'm
right, I would just say the other thing is like, and you could probably say this too, when you when there's sugar added in your wine, it tastes good. There's a lot of sugar, so you're gonna drink a lot more of it. Right? Was that? Perfect? Yeah. That's awesome. Is that is that you're saying? Like a source pain. So
yes, that would be source. Right? You know that? Okay. Right, you know that. Okay. And then social media content like in writing strategy? How come? How come with like a secret pain. So level two. Then talk about all the pains they'll admit. So they're connected to the post and then let them understand the source of it the true source of it, because now you're the expert. So psychologically those are the steps
well, okay, here's the other thing I'm in terms of posting, I'm not allowed like you, every all of us. We're not allowed to make any claims. Even though I can say I do say ditch the headache and the rash and the stuffy nose. But yeah, I'm not allowed to say No hangovers, because that's a medical claim.
Okay, well then you have to use whatever you can say. Okay, but maybe you can't say no hanger hangovers. Maybe you can say reduce. Can you say reduce?
Or you could say my what I've experienced perfecting because that's not saying that's going to happen to you.
Fantastic. Great. Perfect. Yeah. I don't want anyone to get any claims situations don't. Right. Right. So whatever you've been guided by to do that, then yes, whatever. You feel comfortable. Okay. Okay, awesome. Okay, Darian, I see your hand raised. Do you have a quick question? And, and I'm happy to answer it. I wanted to just share my conversation. Is there a time? Oh, there's not this time, but okay. Please submit it to my email address. Okay. Okay. Again, and I will do you first on the next one. Okay. You're oops, I My nails are getting way too long. And it's hard.
But they're so cute. I don't want to cut them. Okay. Oops, I just sent that only to breathe my bad. All right. I see it. Okay. Thank you. Welcome. Yeah, but look at how cute they are. They are Yeah. Very cute. Okay, awesome. Ladies, ladies and gentlemen. I didn't talk to Onate wasn't here. So ladies and gentlemen, this was amazing. I wish you the absolute Marius of Marys and Christmas and all the good things and yeah, replays are in the porter portal. It just takes them like I don't know how long it takes for his team to put it up. But yes. All right. Bye, everybody. I'll see you next time.
