Detroit Continuum of Care — Board of Directors, 5:5:2025

    9:30PM May 5, 2025

    Speakers:

    Keywords:

    Homelessness

    strategic plan

    outreach workers

    data quality

    diversion conversations

    code of conduct

    confidentiality breach

    governance procedures

    Narcan training

    system thinking

    Detroit HRD

    shelter placement

    community engagement

    public comment

    board removal.

    Chat. If anyone would like to make any public comments again, feel free to reach out to Kiana Harrison for that, and we will go ahead and get started with our meeting today. All right, so we're going to move on here our consent, board minutes and agenda. So we will do two votes today, a little different than our past. We only do one vote, but and just recognizing to make sure that everyone agrees on our agenda, plus the board meetings, I'll start off with the first vote and make sure that I have everyone's or the board's approval, so making a motion here to vote and approve on the April 2025, board meeting minutes, if I can have anyone who would like to motion. I mean, I'm sorry, move forward with that. I up so moved. Thank you. We have a second.

    Second power Brown, thank you.

    All right, so

    you should have voted for that one again, only four members.

    Yeah, I think it was a 207. Okay.

    How are we looking? Chelsea,

    um, let's just give them one more

    minute. So to wait, let's just give them one more minutes. Yes, okay,

    if

    you're a board member, please make sure that you Cast your vote here for the April 2025, minutes. I

    alrighty, you guys, it is 208, just the last couple of seconds. I will end this poll, and then I will share the results immediately after and it should pop up on you guys, on you all screens to see the results. So it looks like we that it passed. So that's good. And then we can move on to the consent agenda, which I can stop sharing this results, and I will pop the agenda up on the screen. So the vote is, do you approve? Do you vote to approve the May 5, 2025, agenda. Oh, sorry, you're good. I'm doing. I can pass it back to

    me. You're fine. You're on the road.

    Alright? So we are making a motion, me and Chelsea making a motion to approve our agenda item for today.

    So do we have quorum? Just to make sure, yes. Okay, so moved

    anyone like to second

    our second tower. Brown. Thank you.

    Okay, I'm launching a

    poll now, and We can give it to a 211

    do Are we looking at Chelsea

    just a couple more seconds, and we should be fine, because I see that it was more board members that join. So for any board members that just joined, please make sure you sign the attendance form, and also we are in the middle of voting to consent the agenda for May's board meeting.

    Alrighty. So it is 211 I will now end the poll and share the results. So it looks like the agenda passed for today's meeting. Thank you guys so much.

    Thanks. Chelsea,

    alrighty, alright. So we're going to jump right in here and move forward to our tier one pride. I'm sorry, tier one priorities, and I believe it's Amanda coming up next to give us this presentation.

    Yes. Thank you. Good afternoon everyone. Let me go ahead and get my screen shared.

    All right, get myself situated here. Yeah. So I'm Amanda Sternberg, performance management analyst with the Homeless Action Network of Detroit. The item I'm going to be going to be going over is an item that the board is going to be asked to vote on, and the policy document that I'm going to be going over that the vote is going to be on, was sent out to board members last week or so. Chelsea did send that out, so hopefully you were able to have an opportunity to read through that document in a little bit more detail than what I'm going over here, but I am going to nevertheless go through kind of what the board is going to be asked to vote on. So in sum, we have made some changes to our local policy that governs the transfer clients between projects, and so the board is going to be asked to vote to approve this policy document. I'm going to go over the details on what this policy is all about, what changes are made, are that were made, and all of that. But in some that is what the vote is on, is on this for this policy document. So again, I'm going to go over the background on this policy, kind of how we came about, identifying the need for some changes, what those changes are, and ultimately request the board to vote to approve. So again, some background on just some language, some terminology that we use in this policy, starting with transfer. So when this policy governs what we call project transfers, so an individual needs to transfer from one project to another. So what again? What do we mean by that? In the context of this policy, we mean when a client is being moved from one, for example, permanent supportive housing or PSH project to another PSH project, or transferring from one Rapid Rehousing project to another Rapid Rehousing project. This policy covers just PSH and rapid rehousing. And so it's the process of clients transferring from one like project to another like project. The policy does not address, nor is it intended to address someone moving from, say, rapid re housing to permanent, supportive housing. That would be an entirely kind of different process that's not intended to be addressed by this policy document. Within the context of the policy we also use the phrases internal transfer versus external transfer. So just want to kind of define what we mean by that. So when we use the phrase internal transfer. That is referring to when a person who's being served in one project is being moved from that from one project of that type to another project of the same type, but it's still within the same provider. It's not uncommon for us to have providers in the Detroit COC that may have multiple PSH projects, or they may have a couple of different Rapid Rehousing projects, you know, funded by different grants. That's pretty common, and there are times when an individual may be served in one of those projects, but would be better served by another project with that same provider. So. That's what we call an internal transfer, because it's just happening within that same organization. An external transfer would be when the individual needs is going to be essentially, kind of moved to a different provider entirely, so there's a new service provider that's going to kind of take over working with that client. That's what we would call an external transfer. So we've had a policy around project transfers, both internal and external transfers, for several years. So in some instances, what we're talking about here is nothing new. We have had this policy and a bit of a process for providers to do these transfers, and some kind of really came about as a result of coordinated entry. So in many ways, allowing transfers is nothing new. Historically, we have seen these transfers occur. This is the kind of bullet points I have on the screen are not necessarily an exhaustive list, but this these are sort of the primary reasons why these transfers have occurred, particularly if a project is being ramped down. We've seen that both with permanent supportive housing and in some cases with rapid rehousing. We've seen transfers there's, you know, maybe situations where a client may be better served in a different type of project. We see this particularly within permanent supportive housing. Perhaps, if someone is in a site based Psh, and given various reasons, they may be better served in a scatter site, that may be a reason to pursue a transfer. We have also seen time, seen instances where we would transfer, perhaps a client to a different provider, in instances where maybe doing so may help someone, may help prevent someone from returning to homelessness. So again, transfers are primarily used to overall kind of help ensure that the person who is being served is able to remain stably housed. And there's just a couple of different scenarios where kind of a need for that could arise. So like I said, we have this policy, a policy, you know, document, policy language, in place for several years. Again, as a result of our they were sort of embedded into some of our coordinated entry policies. And over the years, it just in our kind of implementation of this work really was identified some changes or some strengthening of the policy in the process that would be helpful kind of for everyone. These changes were identified through just our interactions with providers, both PSH and rapid rehousing providers, as we've interacted with them, either in the work group settings. That's really one of the main ways that either work group settings or, you know, as they've reached out to cam or to, you know, hand staff individually for guidance. That's where, at times, you know, these scenarios would come up when we would realize we don't really have strong language around, you know, certain situations. We've also through this process of kind of modifying this policy. We've had these conversations with our rapid re housing and our PSH providers in the work group settings. We also gave them an opportunity to comment, provide input on this policy document. We also did work with the city of Detroit housing and revitalization staff on this policy, particularly on the language regarding the Rapid Rehousing to Rapid Rehousing transfers. Rapid Rehousing is the one project type that is funded by both continuum of care funding and City of Detroit funding. So we really wanted to make sure that we were on the same page regarding kind of what transfers would look like for those two projects, for that project type. So we worked with the city staff as well. So some changes that were made to this, you know, kind of most current document here. So first we combine, essentially combined policies and processes we had had sort of different, some similar language and kind of a couple of different documents, and just sort of logistically did become a bit sort of had to kind of remember what was written where, and so to create some greater kind of consistency, to sort of reduce some administrative burden of having multiple documents, sort of combined it all in one document. So if you've had a chance to read through the document, you would see there's reference throughout the document to both PSH and rapid rehousing. Sometimes, depending on, you know, maybe the particular type of project that you're managing need to focus just on the PSH part or just the rapid part, but essentially, trying to bring all trying to bring some greater cohesion and. Bringing it all together in one document, we also clarified and strengthened the language around client choice, particularly also clarifying and strengthening the language around the expected continuity of services to the individual being served. And really strengthened and clarified the expected communication to clients, kind of during the transfer process. So again, just really finding important to have those expectations in writing in that document, rather than just assuming that certain things were going to happen, we clarified some data entry processes for transfers just to ensure that HMIs data is updated in accordance with what needs to be done with HMIs protocol, just making sure that that was all clear, clearly laid out, because there are some certain specific steps that need to be taken within HMIs when these transfers happen. So just really making sure that that was really clear and explicit. We also provided some more details to the steps that have to be taken by what we would call the sending provider and the receiving provider. So sending provider being the current provider that the client is currently working with, the receiving provider being the provider that the client was possibly going to be transferred to. Just really clarified some steps and expectations for those two parties. Again,

    something that we had found previously is that, again, there may have been assumptions that you know this agency would do X, Y and Z, and that agency would do X, Y and Z, but really finding it necessary to put those expectations on paper so that it was clear to everyone, we also clarified some roles for the cam lead agency's role, the COC lead agency's role, and the roles for the City, again, the city of Detroit, HRD staff, particularly regarding if transfers were occurring within the city funded Rapid Rehousing program. So again, role clarification, just to help eliminate some perhaps unclarity or questions about kind of who's doing what, we also clarified expectations regarding the warm handoff that we expected to occur between again, that sending provider and the new receiving provider and the client. So this, again, kind of goes to that communication piece, really wanting to make sure and lay out really kind of the whole communication part of it, keeping the client armed around along the whole process, and along the way, we also clarified circumstances in which the receiving provider could decline a transfer. And this was something that, again, came up through different, you know, kind of over the past, you know, years as we pursue transfers, or different agencies have had to do transfer, something that did has come up, and really providers ask that we do clarify within our policy documents is instances in which they may be able to say, no, I'm sorry. I cannot, you know, receive this transfer. So we clarified that so kind of off the bat, the kind of first sort of reasons on why, again, using the term receiving providers. So that would be the provider the client would be transferred to. They could decline a transfer for the same reasons that a provider could decline a referral from the prioritization list, and those reasons are again codified in our coordinated entry policies, reasons, you know, such as perhaps the client indicates they don't want to work with that provider. There are some other I'm going to get them all right off the top of my head, but other reasons, such as if the client owes that provider passed money from a prior service experience with them, some other limited reasons why a provider could decline a transfer off the prioritization list. Those are the same reasons why they could decline a transfer. But we also added some additional reasons why a provider could decline a transfer if the sending provider is not able to provide the required documentation in the timeframe that's given within our policy documents, which is about five, five to seven business days if they are not able to produce that documentation, then the receiving provider can decline the transfer. Likewise, if the sending provider is unable to provide documentation of kind of the following, that all rental payments that the provider is obligated to pay are up to date, then. There's a current lease that the unit is compliant with inspection requirements, or if there's other required documentation that is missing or outdated. So this documentation piece was important to our providers to include, because with a transfer, unlike referral off the prioritization list with a transfer that individual has been served for some time by the existing provider, excuse me. And so there is kind of that expectation that that existing provider, that current provider, has been keeping appropriate client files. So the paperwork, the documentation being requested is nothing out of the ordinary. It's the standard documentation that providers should be including, including and have and have in those client files. And so to ensure that that transfer is able to go smoothly and go well, they need to be able to provide that documentation to the receiving provider within an appropriate time frame. So that, again, was a piece that we added just so that the receiving provider could have just a level of, I guess, confidence that you know, particularly you know the rental payments are up to date. Rental payments again, that the agency is required to provide and that those important pieces of documentation are there. So that was particularly a piece that we added based on provider feedback. So that's a hot so let me overview of the changes that were made. I will pause for some questions. I think I saw some things come in the chat box, but I also do see Joanna's hand. So Joanna happy to start with your question.

    Hello, hello, everyone. Yes, I have two questions related to providers that are providing rental assistance to renters, is there any way that for those who we actually provide funding for today outline a clear policy on how many times a person can move or be transferred to a location in one year? And also, if there is a complaint with a provider that the COC board do fund, how do we tell the tenant that, hey, you can basically make this complaint with this particular provider, because I find it that people is moving multiple times with these agencies, and they're there sometimes the transfer is not going correctly or whatnot, and they get to blame in the agency, and then you find out that they sign a contract with the agency, so it's a lot. I don't know what education piece is going on, but I think that's something that we should talk about. And related to those providers that provided rental services, and I also have one for about the shelters, but I will say that if we're going to talk about that later, but that's the main one that I want to talk about, is the people who are is it any policy that that, or that we can create, or the agency create that to limit how many times they can move in one year.

    So if we're talking about, I want to make sure I understand the question. So if you're talking about if, for example, permanent supportive housing or rapid rehousing providers, they have policies around how many times a person who's being served in one of those programs can move to a different unit within, let's say one year. There's no COC wide policy on that, so a provider may or may not have their own individual policy on that, one thing that we would communicate to providers, a couple of things. Perhaps one is, there are some, you know, regulatory requirements in terms of an initial lease agreement in these programs does need to be for at least 12 months. So if and then, you know, leases do sometimes have clauses in them on it. The lease needs to be, you know, ended early so they would need to comply with the language in the lease agreement. We do also know that there are times when a provider does need to move a client from one unit to another if the client is facing. Eviction for whatever reason. There can be various reasons why a landlord may want to evict a client. So we do know that providers will sometimes need to move someone from one unit to another to perhaps they are being evicted to prevent them from being evicted, potentially kind of help keep them from returning to homelessness. And in terms of your other question, I'm trying to remember the second part to your question, but if, if there's, I mean, we do have a grievance process within the COC, I'm not sure if that's kind of what you were asking about, that if a client has a concern about the provider they're working with they are able to file a grievance.

    Okay, I would like to the agreement process with the COC so that I can give them something with the CLC. But when the providers of this, I'm sorry, but this is just a follow up. When the providers is provided rent assistance or placement of permanent, permanent housing, I'm not really getting replaced by rapid rehousing, but the permanent housing tenant is they're making sure that the property they assigning them to has a certification of compliance. Because some of them people are requesting to move because the house that the provider provides for them is a safety hazard. Sure.

    So for, I can only speak to Continuum of Care funded programs, so for COC funded permanent supportive housing programs, we do not there is no requirement that the property have the certificate of compliance. And the certificate of compliance is something that the city of Detroit requires for their landlords. However, projects or properties do have to pass housing quality standards, or this changing to a different, you know, inspire standards. So there is a housing inspection standard that the projects do need to pass, excuse me, that the properties do need to pass. That's different than certificate of compliance. Again, that's the city of Detroit thing. HQ S is a HUD thing, and so the properties do need to pass the inspection requirements. And if they if they don't, then the provider should not be housing the individual there, or, you know, paying that rent with their COC funded

    programs. Okay? Thank you. You're welcome. And

    in terms of the grievance information, I would ask if we can drop in the chat a link to, we have information on hand's website about the grievance policy and grievance process. So we'll make sure that gets dropped in the chat we need to refer to. Thank you. You're welcome, Tara, I see your hand, and I see your comment in the chat too, but you want to go ahead and come off of mute.

    Thank you, Kate. I'm sorry. Amanda, Joanna asked a couple of the questions that I had, but I also was wondering, do we have a recommendation from the DAG? Because I heard you mentioned that you had spoken to, you know, the providers and whatnot. But do we have a recommendation from the DAG? Because obviously, we're not getting the feedback from the people with lived experience, whether they're the clients or whoever. So do we have a recommendation from them? Is my first question. My second question, I guess, is kind of piggybacking off what Joanna said, like, where does it go when the client just is fed up with this particular provider, and I want to go somewhere else. Also, what would be a scenario where a client would be rejected by another provider, other than, I'm sure, behavior, violence, things like that. But are there other things that would require that denial, because, again, we don't want to create a system that's one sided, that only only benefits the provider, without knowing how or why. These people are wanting to change to different providers.

    Yeah. So to start with your first question. So to be transparent, we did not take this to the DAG or the gap. So our other people with lived experience groups again focused on incorporating, really the changes that we had heard from the providers along the way as we had been implementing this policy. So that was where we did get the kind of feedback for the information on in terms of again, if the individual I'm capturing your second part of your question correctly, again, if the individual has a concern with the provider that they are working with, that can go through our grievance process, and that could include, you know, if a part of that grievance process, if the individual, let me back up, one thing that we have that is in the policy document. I didn't include it on the slides here, but is in the policy is that there the Grievance Committee as an outcome of the grievance process. US, the Grievance Committee has the ability to recommend a transfer to a different provider. Again, that's going to depend on the scenario, depending on, you know, the individual kind of what's happening, but that is something that could, I guess, spark the need for a transfer as well.

    Thanks. Amanda, you're welcome.

    Okay, thank you. My CEO, so my colleagues have been dropping information in the chat about the grievance process, so access that information there.

    Hey, Amanda, yes,

    I think also to Tara was asking if a client, what are some other scenarios of a client being denied in a transfer situation? Oh, yes, thank you.

    I have an example, yes, because honestly, like, I also want to preface it's not

    as though transfers are happening every day, all the time. This is not necessarily the most common occurrence. We see it mostly when projects are ramping down. But given that, so yes, Erica, go ahead. Help me out. Yeah.

    So, yeah. So ramp downs, right? Is one example of some transfers that could happen, but in specifically to the question that was asked. So, for instance, if you have a non lie tech project, and let's say, attended it, living in a non lie tech project, meaning that there's no subsidy or tax credits attached to that project, and they try to move into a LIHTC project, a client or transfers me into a LIHTC project, a client could be denied based on mister guidelines or any other background checks there. So that could be

    one example, yeah,

    yeah, that's a great example. And for reference, the LIHTC low income housing tax credits, it's a funding mechanism for permanent supportive housing. They do so those types of projects do have more restrictive eligibility criteria that mister places on them, unlike our continuing care funded programs, which are less restrictive. So if we are trying to move someone into that light tech process that that could occur, where, where the by going through the background check that mister requires could reveal, oh, sorry, you know, not going to pass their background check. If that did happen, we would then, you know, try to direct the individual to a different housing option that's not going to be as restrictive.

    So sometimes it's just a matter of the client passing the background checks.

    If it's going into again, those LIHTC projects. Is there

    somebody that helps them write an appeal for that?

    Yes, there's either the provider themselves, Yes, yep, that depending on the nature of why they might be denied, they're typically just an appeals process that's gone through. Okay,

    thanks. Shaw, yep,

    and that's all through. Mr. So CMA, yep.

    Any other questions?

    Okay, do no other questions,

    and I would ask if we could have a motion and a second. I do have a voting link that I will put in the chat all board members are eligible to vote, and we'll keep that voting link open throughout the rest of the meeting, but I think we do need a motion and a second.

    Lydia got it on motion. Thank you.

    Joanna Underwood, second, thank you.

    Whoops. All right, let me get my link, the voting link here. I thought I see. I thought I had myself all ready to go. I'm gonna stop sharing for just a moment.

    I All right, so thank you putting the link in the chat. So again, this vote is open to all board members, just simple yes, no or abstain, and we'll just ask for your name as well, just we can confirm who passed their vote. And I'll keep that link active until 5pm this afternoon. Now, so thank you all

    Thanks, Amanda, and thank you everyone for the feedback and questions participation there. Appreciate it. All right, and I'm sorry, Amanda, you're putting the link. Oh, I see it. Now you put the link in the chat for folks to vote, right?

    Yep, that link is there. If anyone has trouble with the link, let me know. But it should be, should be working. Yep, I see the votes coming in, so it's working. Thank you.

    Okay, great, great. Great.

    All right. Well, keep me posted. I guess Chelsea let me know how we're coming as far as things coming in, but or votes coming in, excuse me,

    I think we just and I think we can go on to the next agenda item, if you like. And this the Yeah, keep that voting link open, yeah,

    and that's exactly where I was going to Yep, and move forward and again. Thank you for your presentation.

    All right, so we are going to jump into COC for vacancies, and that presentation will be given by Chelsea.

    Thank you, Erica. Hello everyone. Good afternoon. My name is Chelsea Johnson, and I am the program coordinator for hand so I am going to be presenting over the COC board vacancies. So I'm going to go over the vacancies that we have on the board to keep the board updated on our current composition, according to the governor schrinner. Okay, so right now, the Secretary seat is vacant and just a brief discussion, the Secretary keeps accurate records of the acts and proceed things of all meetings of the COC and COC board, or they designate another person to do so at each meeting. Such records will include the names of those in attendance and that and the Secretary will submit all of those meeting minutes to the COC late the agency for posting. The Secretary reviews and approves COC applications for voting member status as well, so also known as the general membership voting members. And the Secretary shall perform other duties as a COC may designate and show chair COC meetings in case of the absence of the chair and vice chair. So those elections are scheduled to happen at the June 2 board meeting, we will have additional emails and advertisements for those who are interested. So we have a UC admin, which is the parliamentarian that was formed the recent Governor charter changes, so the parliamentarian will ensure the board's adherence to proper meeting and voting procedures in accordance with the governor charter. This role is responsible for providing additional meeting support to the board chair when opening and closing meetings, as well as calling motions of order and carrying out board votes. So this C is a board, excuse me, so this fee is something that the Board should focus on trying to fill to help adherence to our government charter and all of our compliance documents. So now we have the appointed seats. So there are a couple of seats that's vacant on our point inside, for example, we have the city of Hamtramck seat is vacant. And then we also have the city of Highland Park, which is vacant. Both the city councils and that's probably something that the Board should focus on filling. Also, we have a couple of open seats for the cultivator seats. So these seats are for the business, community, workforce development, hospitals, criminal justice, etc. To fill one of these seats, the COC board must discuss what function is needed on the COC board and what entities can meet, such as the function, a vote will be held in which the board members agree what sector of the role will fill and what agency will be approached to designate that appointment. So the cultivator seats have a term limits of three years, and when the term limit is met, the COC board will discuss both the seat function and which entity meets that function. So right now, I just kind of want the COC board and also the COC to brainstorm on who they might feel will be valuable to the board and the COC. So if anyone have any suggestions, or if you guys have any idea who you guys would like to see on the board, who will be valuable to the board, then please email me at Chelsea at handy, detroit.org and I can pop that in the chat as well. One second you.

    You already.

    So we also have the COC board seat. So this is just like an announcement for the homeless service provider. One of the former board members, which is Lori kitchen Bucha. She resigned from the board in april 2025, she was from first step. It was 20 months remaining per term. And according to the government's charter, if the party member has more than six months remaining in their term, the board must appoint the next runner up from the most recent board elections. So therefore we have Katrina Edmond from MCHS Family Services, who was the next runner up from the 2025 elections, and she was selected as a successor. So therefore Katrina Edmond will now serve for the remaining 20 months for the homeless service provider seat. And now we will have Katrina Edmund do a brief introduction to introduce herself to the board and the COC. Katrina.

    Good afternoon, everybody. I am Katrina Edmond, and I am the Chief Operating Officer at MCHS family of services. I am very excited to be a part of this board and part of a great group of people who are working to accomplish lots of different goals for the unhoused and for all the program that we have in this area, and I just want to thank everybody for this opportunity. We have programming that and we've been a part of the COC for several years now, within MCHS, and I have been attending board meetings for the past couple years as well. I also serve on the cam Governance Committee, and have been taking a more active role. So I am just excited to work with this group of people and thank everybody for this opportunity.

    Thank you so much, Katrina. We are excited to have you on the board. Board members, please drop some introductions in the chat and get acquainted to your newly elected board member. So I'm sorry. I just said thank you. Oh yes, of course. So, oh, I'm sorry, my camera's No. Okay, there we go. So you guys, if there's any questions on the things that were presented, then you know, you guys can shoot me some questions or put them in the chat or raise your hand, but if not, then I will turn it back to Erica

    alrighty. Thank you.

    Thanks so much, Chelsea and again. Welcome Katrina says the board formally now, we appreciate you being willing to join this break group of people, and we look forward to your contributions here.

    All right. Chelsea, so next here, I think it's my part, right? Chelsea, this is me. Yes,

    we are going to get ready to go into our committees, but before we do that, I did just want to give a little reminder to all of our board members and new board members that have joined us, but it is a requirement of all board members to serve on at least one of our COC committees. As seats, of course, become available on those committees, also just being aware that your preferred committee may not have available seats, but we still encourage you to be active and and hopefully figure out an alternative board that I'm sorry not board, but committee that you can serve on. And we will be looking to do kind of a form to where we can get your feedback as board members on some of your preferences of committees, so that we make sure that not everybody wants to join one committee, and we can make sure that all seats across our committees are filled, so that, you know we have that valuable feedback on those committees and participation on those committees as well. So be looking forward to that. But again, please, please, just keep in mind, especially as these committees present now in this meeting and next month, on what board or committee I keep saying, board, excuse me, what committee is of interest to you as a board member so that we can start getting some of your preferences and making sure that every COC board member is a part of at least one committee. All right, do. We can move forward, alright? So I am going to present out on our executive committee here. All right, and so our executive committee is a group of voting and non voting cross sector representatives of the homeless system that provides strategic direction for the COC and champions its work. The EC has the authority to take action on behalf of the full COC board, and between regular scheduled meetings, we typically hold our defeatist bi weekly on a Wednesday from four to 5pm you our purpose here. So you know this, EC plans for our COC board meetings, our general membership meetings, and acts on behalf of the board when necessary. All decisions made by the EC are brought to the next board meeting. Additionally, as an EC member, he or she will provide strategic guidance and leadership for the cabc board. Use data to inform strategy, development, learning, track the progress of the work, collaborate with the lead agency and system partners, engage in any community members and looking at our measurements, coordinate and and excuse me, coordinate with our committee systems, excuse me, activities or recommendations to move system change. Hold the COC board members, committees and system partners accountable.

    Sorry about that. The ECE is comprised of six four officers who will function as a committee's voting members. Additionally, we do have nine voting members as well, so our COC lead agency, HMIs lead, a cam lead city and VAE, the officers of the Detroit Continuum of Care board include a Chair, Vice Chair, Secretary, two at large seats And a parliamentarian, which is a newer seat. The COC board would also like to see one seat represented by a person with lived experience of homelessness, if possible. The Detroit team of care board typically elects a chairperson, a Vice Chairperson and a secretary at the first meeting of the calendar year. Officers serve a three year term, and the officer cannot serve for more than two consecutive terms in the same row. For the chair and the vice chair, those responsibilities are chairing the meetings or scheduling meetings, ensuring that the COC board has consistent meetings, right? Our monthly meetings, set the agendas, designate a chair for the membership meetings and making sure that we go through all of our proper steps, like making sure those who need to sign in, sign in, etc. In the absence of the chair, the Vice Chair assumes the duties of the chair. The chair and vice chair shall perform by the duties as the COC may designate for the secretary. The Secretary keeps accurate records of the acts and proceedings of all meetings of the COC, or designates another person to do so at each meeting, including all actions taken without a meeting, submits all meeting minutes to the COC lead agency for posting to the website, reviews and approve COC applications for voting member status with the COC lead agency, and shall perform other duties as the COC may designate. Shall chair, excuse me, COC meetings. In the case of the absence of the chair and vice chair for at large officers, up to two individuals can be elected as at large officers. At Large, seats will be filled using the same election process as board officers. At large, members will be afforded the same privilege as other officers, and then our parliamentarian will ensure the board's adherence to proper meeting and voting procedures in accordance with the governor's charter. This role is responsible for providing additional meeting support to the board chair when opening and closing meetings, as well as calling motions to order and carrying out board votes. So that's some of our roles. There of our board officers, i. This here is just our current membership structure. So over here to the left is either elected members, and then to my right, you'll see your appointed members. And as you'll see, we have a couple of vacancies. So please again, as Chelsea, I think mentioned before, if you have any interest, not only in committees but also any board seats, to definitely reach out and let us know our course of work so far, so provided strategic guidance and leadership for the COC board. We definitely are working towards our committee system here and the recommendations to move system change, update on board values, enforce recent governance charter changes. Look at the structure of public comments. We would really, definitely like to reintroduce Breakout Rooms at our board meetings. I think those were very informative in a way for others, to get to know one another as well as share ideas. Reformatted the flow of board agendas. Discuss board and general membership meeting etiquette. Discuss how to improve board engagement. Thank you, Jalisa, and the community of practice, which I know Katie has been heading, and many of our CLC board members have been really engaged. And I know I enjoyed those meetings as well, where we get together and talk about some some good, some good things and good good work. I'm trying to think of my words right now that that needs to be done as we move forward together. So kudos to all of all this hard work being produced right now.

    All right.

    Any questions.

    Not seeing any hands. I don't believe I saw anything in the chat. I'll double check.

    Okay, Alrighty, so we can move forward. Thank you all, and we'll move forward to our committee on youth homelessness. So if my presenters are ready, Erica and may we

    are ready. Hey, May, are you here? I know you're here. I see your name. I am here. Alright, perfect. So my name is Erica dowdale, pardell, and I am the co chair of the youth homelessness committee. So we're just, we just got a couple of slides for you guys, and at the end, we're going to open it up for any questions so we can, I'm here. Adele Parnell, I go as she her. I work with community home supports as a youth mobile assessor, and I'm also the co chair of the shy

    I'm the other co chair for this committee. May frock, she her pronouns, and I work with the Ruth Ellis center.

    Youth homelessness is to lead a responsive system of care in Detroit to meet the needs of youth experiencing and at risk of homelessness and make youth homelessness rare, brief and a one time thing, to name a few of our representatives, representations. For the COC lead agency. We have Katie for the COC board. We have Tammy black for the cam. We have Remy pool for hand, and we have Zach for hand. And then we have myself. I'm also a cam implementing partner for the youth, ages 18 to 24 the education system. We have Michelle Parker, dpscd, the juvenile system. We have EULA star words, one second, I'm sorry, guys, for MDHHS. We have Christina for dv and SA. We have Regis for mental health. We have rakaya Collins, Monica Hampton and Bianca miles from D win for private funding. We have Vanessa, she's from McGuire, public founder. We have Toya Yancy city of Detroit youth representation. We have some from the DAG and the app. We have Armani. We have Azaria Brianna and Tara Hicks the Youth Action Board. We have DeAndre Matthews and Robert Cooper from Detroit, Phoenix, and then for the youth service providers, we have Katie Kimberly, may FRAC, Ronnie Harris, tree, lamper, Rocio and Rhonda. You guys know what we've been doing down through the this little time frame that we have? January 2024 we re established. The site had gone on a hiatus to focus on yhdp and come back together in January of 2024 in May of 2024 we established. We established work groups model to facilitate the site workplace and summer of 2024 norming and forming continue to establish groups, norms and form groups. So we do have different root groups, work groups. I'm sorry that may we'll discuss later on. Early 2025 work incentivized for us, our groups gained momentum and we started doing bigger projects. Now work continues to join us beside work at picking up the pace.

    Yeah, I'll go ahead and talk about our work groups. I did also see Chelsea in the chat say that she loved the visuals, and that is all Meredith, who is huge support to this committee, especially with making slides and things like that. So much. Thanks there. But the work groups that Erica mentioned really quickly, we have three separate ones, and we did decide on these as a larger group. And these were a direct cash transfer group, which is focused on facilitating a youth driven direct cash transfer project design process and ultimately bringing direct cash transfer programming to our COC. The second one is our evaluation work group, and they're working on conducting an evaluation of our newly funded youth homelessness demonstration project projects to learn how we might improve our systems response to youth homelessness. And then finally, the third group is our resource and partnerships group, which is focused on inventorying and publicizing existing youth resources and creating new partnerships to better serve the youth in our All right, so we're just going to go really quickly into what each of those work groups is doing more specifically. So direct cash transfers. What we've done in that space is we've started that initial community engagement, which is at about a year now. Last May, we have re engaged with point source youth, and we're defining our collaboration terms with them, all that kind of stuff. And just like some basic early planning, which kind of leads into that ongoing piece where we're working on CO designing sessions for youth and provider feedback on how best to implement DCT and the COC. Those will begin later this month. In earnest, we're doing some initial data analysis and indo info gathering, and then we are, you know, kind of doing that funder and stakeholder engagement. We do have challenges for all of these, and we just want to be honest about those, right? So challenges for direct cash transfers, the current funding environment, I'm sure you've all heard of it, and then, just to be frank, right? Adultism that we're running into in not just even the COC space, but a lot of spaces, that's something that we have to educate and support on because a lot of people are wary, as it says, of giving cash directly to young people to let them resolve their own homelessness. So that just takes a lot of education work, especially with providers and adults in the space for evaluation. What's done is that we partnered with Wayne State to form an evaluation team and defined a lot of evaluation criteria. The Board approved that during the January meeting. So you know, a lot of you probably saw that then, big shout out to Lydia Goddard with a lot of this work, I know that there's other people who regularly go, but her and the Wayne State team have done a lot around this ongoing for the evaluation work group, securing baseline data from HMIs, you know, the project, period performance, and then drafting qualitative interview questions and challenges, right? And the Wayne State Group is new to HMIs data, which is, you know, famously so easy to understand, and no one ever has any difficulty, right? But no, they're new to that space, and it is right. So they're learning we have limited yht data, right? There's only, I believe, four providers doing that work, so just what we have in scope is limited, and then we anticipate that client participation in interviews, you know, will be a challenge that we run into as we continue to do evaluation. And then finally, our third work group is the resources and partnerships group. So what is done? Resource Sharing within the community, the Committee on youth homelessness, space itself. We've done a ton of that, and we have worked with cast from community home sports on the needs management map, which I assume most people in the space are probably familiar with. So you know, we've kind of been Collaborative on that ongoing is sorting out processes for continued inventory and publishing resources, identifying partnerships, keeping. Pursue and considering agency to agency partnerships more formally. Challenges with this group, as you can probably imagine from a name like resource and partnerships, we have to define the focus a little better. We're kind of working on that, and we want to know, like, what does it mean to partner with the COC or with the committee on youth homelessness? Are those students different? Are they the same, you know, etc, and then even envisioning system level partnerships, because we are all really siloed, so, you know, just some honesty there. But yeah, oh, Meredith shared the needs management app in the chat. Thank you. If anyone hasn't seen it before, please, please, please click on it. It's really awesome. You and then our final slide here is just, we'd love to hear from you. I love all the questions that Meredith put on the slide, thoughts, questions, comments, concerns, ideas, praise, you could stay there for a while. Praise, encouragement, words of caution, right? Maybe you're like, oh boy, they're embarking on something we tried to do four years ago. They have no idea what a mess it might be. You know. Let us know if any of these things sound familiar and, you know, pitfalls, right, things like that. And also, as was mentioned beforehand, we, we are one of the boards that are doing the same thing, Erica. We are one of the committees that has a vacancy for our committee from the COC board. So we, we'd love, love, love to have a board member, you know, take that vacancy up right now. Tammy black comes and is our current COC board representative, representative. But, yeah, we have that one vacancy. So if any of this sounds interesting to you, generally or as a board member, and you would like to join our meetings. We meet the second Wednesday of every month, and I believe our next meeting is in person. I don't know why I said I believe I know it's in

    person. It's in person, and this dinner one building. So if anyone is interested, you can just drop it in the chat, and we'll definitely send you over that invite for that in person meeting. We're excited for it too.

    Yeah, super Absolutely.

    That's all we've got. That's

    Thank you. Oh, we're good. Thanks a lot, everyone.

    Thank you. Great presentation. I heard our read in the chat. Love the visuals. Thank you so much. All right, now we're going to move forward to our Grievance Committee presentation I told you.

    Good evening, everyone. Let me share my screen.

    I you all said, yes.

    Okay, so I will be this. I'm sorry. My name is toy Yancy. I was trying to get set up. My name is toy Yancy, and I'm with the city of Detroit, the homeless Solutions team, and I will be presenting on the grievance committee. So some of the details for the Grievance Committee is, their goal is to deliberate client grievances for the different individuals, we ask that we try to have a diverse perspective. So we ask for some service providers and also people with lived experience to join the committee. We do have some vacancies that I will be announcing later on in the presentation, in order, in order for us to move forward with the grievance meeting, we would need 51% of those individuals to be present. So the best way to file a grievance is two ways. You can do it online, via the hands website or the printable form once that grief is submitted, it goes directly to us to a smart sheet. Well, we will receive it and do an investigation in it. So, oh, that process looks like us. Were us receiving it through the smart sheet, we will then contact the client. We will also ask the client if they want to move forward with the grievance. If they decide that they do want to move forward, we contact the agency via email, so we essentially put all of that information together and submit it to the agency for their response once we receive that. Act, we proceed to present it to the Grievance Committee for both some, some of the vacancy, I'm sorry, all of the vacancies, vacancies that we currently have on the committee. We have one vacancy for the cam, which is the hand, which could be filled by hand Wayne metro or a CHS staff. We have a vacancy for a mental health provider. We have one vacancy for a person with lived experience. We have a vacancy for the prevention programs. We have a vacancy for street outreach. We have a vacancy for rapid re housing and permanent supportive housing. If you are interested in filling any of those seats, I ask that you submit that interest to me by May 26 so that we can present it to the board, the COC board for a vote. Some data from last year so we have 31 of the grievances that was not substantiated without resolution. So that means that the person, when speaking to them, they were not interested in moving forward with that grievance. We have 33 that were not substantiated, meaning it went through the committee and the committee did not substantiate it. And then we have 33 that were substantiated

    through the committee.

    Some other programs outside of our scope is the education support, which is DSP funding. We send those if they do come to us, we do send those to that program manager so they can do their investigation. We have a respite program and also for permanent supportive housing that does come by way of the committee, but can kind of leave that investigation you

    The next rat burn.

    Okay questions I

    can you hear me? You're good,

    okay, okay,

    well, thank you. If you have any questions, or if you're interested in joining the read of committee, you can definitely send emails to me or Ariana. I can drop that information in the chat.

    I don't see any questions either in the chat section. So thank you so much Toya for your presentation. Very informative. We appreciate it.

    Have a good one, everyone. Thank

    you.

    Right? Move us along here.

    Chelsea, I see you came off

    mute. Oh, sorry. I was just gonna say the next one is cam governance by Zach Beth Houser and Zach you will introduce me. Thank

    you.

    Always after a volume is kind of

    low, do you hear me any better now? This better? Thank you. Thanks for the welcome back. Tara, for those of you that don't know,

    I had a couple weeks where I was responding to an ice storm in northern Michigan with the Michigan National Guard, and then had a vacation plan right after that. So it was quite a quite a couple. Weeks, but I'm really happy to be back and to be able to give this update to the committee today. And so there's June. Share my screen here.

    Everyone be that? Okay? Yes, a little bit here. Alrighty, so gonna do a quick overview of the cam governance committee and its structure and some of its subcommittees and kind of what some of our current initiatives are and what we're looking forward to. Then I'm going to take some time to go over one of the evaluation tools that we're going to use to not only assist cam governance with understanding the current initiatives that are happening within the cam system, but also to empower the COC board to understand some of those initiatives that the can lead agency is leading to improve and to make sure we're in compliance with coordinated entry standards and expectations so the cam Governance Committee, just to kind of summarize this point, is kind of the COC oversight of the cam system. And the three goals are to ensure that cam, as a system of partners, operates effectively, efficiently and equitably. Our sub committees provide recommendations to the cam Governance Committee, which then reviews those recommendations and sends them to the board when applicable for approval. It's also very important to the committee to have representation of persons with lived experience of homelessness, and so we have four seats that are specifically assigned to individuals that interact with our COC as a person with lived experience of homelessness in our system. So this is not an exhaustive list, but some of the big items that cam governance completes on an annual basis. So we can create, we create an annual work plan for the entire CAM system. This work plan helps give us some direction on some of the initiatives we're hoping to accomplish within cam and within the cam Governance Committee as well. We review and update the cam policies and procedures. We monitor and evaluate the cam system and its partners, a big part of that being the annual evaluation that is conducted. And I'll talk a little bit more about that here in the next couple of slides. And we also make recommendations to the Detroit COC board ON CAM system changes and updates that need to be made to meet the needs of the community. When camp SSO funding is available and the competitive process is open, we also review letters of support for that funding. So this is just a quick snapshot of what our voting membership look like. Looks like we have appointed seats from the lead agency, the access agency, the navigation agency, and also our back office staff. We also have COC representation through a board member and through lead agency staff, City of Detroit, VA, and then all of our different sectors in terms of providers, which you can see there, from permanent supportive housing, street outreach, transitional housing, to name a few. So this really is kind of a comprehensive team of folks that have a lot of expertise in all different areas of our system. In addition to that, we have non voted members that includes the HMIs lead agency representatives from mista HUD, and then also technical assistance representatives or consultants, if we have individuals that are working within the camp system and can provide their. Expertise in that area. Currently, our committee leadership is composed of a staff member from the lead agency and then a chair and a co chair, which are listed here. The chair and co chair assist me with leading the meeting and developing the agenda items. And I'm really appreciative of Alan and Donna, a lot of times they're able to help me press the presentations for the meetings and ask really informative questions that can that ensure that when we are spending our time in the meetings on a topic we're we're addressing as many aspects of that topic as we can and making sure that we're we're informing folks about the important pieces of information and data before they make a decision. Changes in cam, so here's a list of some of the subcommittees that operate within cam. As I mentioned previously. These subcommittees work on kind of specific areas of cam, and then can make recommendations to the cam Governance Committee on changes that need to be made. Another way that that process happens is the community member may express an idea or a recommendation within the COC space or another work group space, and then that recommendation would go down to these subcommittees to kind of get worked out right, to see what the feasibility of those recommendations are, to try and implement them based on the recommendations that's made. So those are some of the subcommittees that are currently working within that system. I really quickly want to go over some current initiatives that are taking place. We recently made quite a few updates to our cam governance guiding documents, including adopting the COC boards Code of Conduct and Conflict of interest policy for our committee, we will be sending that to the board for review. However, we did have some technical difficulties with our last vote at our meeting, April 30, so we are going to redo that vote just to make sure we're in compliance with our guiding document, and we will make sure that that guiding document made available to the executive committee and to the board for review in in alignment with the governance charter. We're also having conversations about expanding cam in person, access through mobile, meet, so more info and updates coming on that soon. Once we finalize that both process, we're finalizing our cam work plan. We got some feedback from the cam Planning Committee, which is comprised of our implementing partners. And so with that feedback, I'll be incorporating the feedback and sending it back out to the cam governance committee to provide additional feedback, and then we will conduct a vote for approval on or around the 15th of May, we've also been deep in our first evaluation of the cam system since the 2023 transition. We partnered with a third party consultant with or CO, who has been providing updates and getting feedback from Camp governance. The goal of working with that third party partner is to kind of get a framework for how the cam government committee can conduct this evaluation moving forward, and also give us some objective feedback on ways that we can improve our system. She has Cindy from ortho has presented us with some initial findings, and we're expecting that the final report and presentation will be made available to us at the end of May, and then a presentation will actually come here to the June board meeting as well. So some upcoming initiatives. We need to finalize this annual evaluation process, and we're almost done with that, we're going to conduct. Comprehensive review of shelter priorities, the shelter prioritization pilot, and make a final recommendation to the board on what we think should be adopted as a permanent policy in our system. There's a lot of conversations happening right now in our subcommittee about improving cam processes to

    make them a little bit more trauma informed, and build in more time to conduct problem solving and safety planning. So I expect that many of those proposed changes will be brought to the cam governance committee for review. We're also working with a consultant, art for justice in a statewide pilot to re evaluate our BI, SP dat assessment. And that has kind of grown into conversations about how we conduct assessments overall in our system. So that will be an important part of our conversation as well. With that conversation, conversations about housing placement, policy and prioritization. So we expect that those will be coming forth to the cam Governance Committee over the next couple months, and then with all these changes and adoption, we need to conduct a thorough review of our cam policies and procedures and make sure that those are up to date and reflective of the current processes in our system. I'd like to pause really quick and see if there's any other questions before I review the cam lead quarterly progress report. Tara,

    hey, Zach, quick question, and forgive me if you already went over it. I had to use the restroom. Um, what does oversight look like on the cam Governance Committee, like you mentioned something about oversight early on, like you had a list of things. I was just getting ready to say, had a list of things up there, but it what does that look like?

    Yeah, so the oversight is really the main function that cam governance serves, and that oversight is taking expertise from all sections of our system, including persons with lived experience of homelessness, and providing some scrutiny on Some of the recommendations and proposals that are moving their way through that committee. A lot of the folks on that committee, we conduct training to make sure that they're fully informed on the cam system, and throughout their tenure on that committee, kind of become experts in our coordinated entry system so they're able to provide some oversight in terms of providing recommendations and screening some of those proposals to make sure that we're taking all areas of our system into account when we talk about changing the coordinated assessment model, which impacts every area of our COC right? The other area of oversight is in the evaluation. And so one of the documents I'm going to talk about here in a second, in addition to that annual evaluation that takes place, that the cam governance committee is going to be leading moving forward, we also will be reviewing quarterly documentation to kind of inform that annual process that takes place. And so I'm going to go over one of those quarterly documents here that we've finished up recently. And that just helps to ensure that the cam Governance Committee and the COC board are informed about the initiatives that the cam lead agency is working through right now. Did that answer your question?

    Yes. Thank you. Good question.

    Does anyone else have any other questions?

    Okay, so really quickly, I'm going to go over this quarterly progress report document, and then that I'm going to ask Chelsea for your help and getting it sent out to folks after the meeting. This is a quarterly document that's yours to review. This goes over all most of the initiatives that are kind of covered in our draft work plan right now that. Of pending approval at the next meeting, and then also it provides some really good information about cam operations and the things that we're working through currently. If you just give me one moment, I'll share my screen and give you an idea of what this document looks like.

    Alrighty, so this is one of the reports that was a part of our memorandum of understanding with the CFC that we would produce on a quarterly basis. So moving forward, we'll be generating these reports on a quarterly basis to provide insights to Cam operations and what's happening with cam so that the board members can be informed about some of the initiatives we're working on, and then also the cam governance committee members as well. Section One is just kind of us talking about the ways that we're working to meet all of the HUD requirements we do use a assessment tool that, unfortunately, is no longer on the HUD website, but that's one way that we kind of ensure that we're meeting our benchmarks in terms of HUD requirements, and Then we're really kind of covering the areas of access, assessment, prioritization and matching, referral and some of the updates and things that are happening around those areas. Section two is the Work Plan Update. I've kind of included a plan here with what we're doing to get that approved. But in addition to that, I also provided updates on the initiatives that are already in the draft work plan. So there's a lot of information in here about the there's seven areas that seven areas that are outlined, and this is in our tandem implementing partners memorandum of understanding. So what we did is we provided an overview of the work that's happening in all seven of those areas based on the memorandum of understanding between the cam lead agency and its implementing partner. I'll pause right here and take the question from Joanna,

    how you doing? Is it anything in the Miranda of understanding that tells the the shelters that are getting funded by COC dollars that they when they have available, a board that's available, excuse me, when I'm saying board, sorry, I'm on that, a bed that's available, that they have to make the initial call to Cam. Or because how would cam knows the bed available, if it's not, you know, a connected wide system with the shelter. So is that included inside the memorandum of understanding to educate the people who are receiving money from a COC and they are shelter provider that they must contact? Cam,

    yeah, Joanna, that's a quite great question. So the Memorandum of Understanding I'm referring to is inclusive of the cam implementing partners. So an example of those partners would be Wayne Metro, who operates the call line and the in person access point, and then community and home support, which is the navigation provider within cam. So the shelters aren't necessarily included in that memorandum of understanding, but I'm glad Tara raised her hand, because there are processes on the city side, which is the primary funder for shelters through which those shelters agree to to do those reports. So I'll let her talk about that in more detail, everybody.

    So yes, all of our emergency shelters that receive a city of Detroit funding for emergency shelter operations are required to report on a daily basis all of their bed vacancies to camp so they would report those beds every day. Cam then uses that vacancy list to then make referrals for households who are the highest. Just on the shelter prioritization list, so that's a contractual requirement. We if there's any issues with shelters not reporting those beds, we get that information and then circle back to the shelters to understand what's going on. If there's just not beds available, if there was a staff turnover and that information wasn't properly sent

    over.

    You know that that training piece wasn't there? We then problem solved with the shelters to make sure that those daily beds are reported to Cam every single day.

    Okay? Thank you. A follow up question with with the Wayne Metro and the other agency, particularly Wayne Metro, to do the phone calls. Oftentimes, they say that they shut down cam for the last phone that staff, I don't know, far as people complaining about not being able to reach anybody at camp. Is it is certain amount of people that are lacking in staff, or is it a budgetary issue with that?

    Yeah, Joanna, I would be happy to talk with you about that a little bit more, and talk about kind of what our ideas are in terms of reducing cam closures. We're working directly with Wayne metro to ensure that cam is open and available as much as possible. And, yeah, I think, I think there's that's definitely part of a ongoing conversation. I wouldn't say that there's any direct staffing concerns at this moment, but I can't speak for Wayne Metro, necessarily. They haven't recorded any direct staffing but when you have those experiences, please feel free to share those with us as well. And I don't know if any one from Wayne Metro is available. Hey,

    Zach, yeah, I have a new zoom and longer a long enough time, I guess we may not figure out how to raise my hand again. Yeah. Yeah. I mean, so I don't know exactly why someone's saying that they can't contact cam, our lines are open all day, every day, and so there are wait times from time to time. I understand that piece, but like Zach said, happy if we need to have some conversation offline about it. But, I mean, folks are taking calls all day long, so I'm not really sure what happened there. And so the the times that we've closed, nothing has changed. That's quite out of the ordinary in terms of like changing hours, except that NOAA that they are not seeing clients in person, starting at two o'clock, and that's just due to their location. And Comerica Park Tigers game just gets very busy down there, but they still do take phone calls, so they're not just like those staff aren't offline. So I hope that answered your questions, but Yeah, happy to talk more certainly about it.

    Yes, thank you. It's definitely, I definitely see a lot of complaints about the call system, and I don't know exactly what's going on there, but you know, it's from multiple different people, so I'll be happy to talk to you all offline about it, or, yeah, exactly, work with you and the committee. Thank you.

    Yeah, yeah. I'll throw my email in here, and you know, we can take it from there. So thank you for bringing that up.

    I'll also drop the info at cam detroit.org, email as well, which is another resource for folks to contact cam and let us know of any barriers that you're running into. Alrighty, just for the I'm noticing, I'm coming up on time here, I will share this report with with Chelsea, I encourage you to read through it and ask questions. The one thing I would point out to you is that under Section six, which is the camp Financial Report, we're still working through some kinks in terms of presenting this in a way that readable and accessible and aligns with the timeframe that outlined in the in the report. So there will be a comprehensive financial report included in the Quarter Three group. Report, which will be available at least by mid June. So if you have any questions about it, I will also drop my email in the chat, and I'm happy to talk through some of those questions, and that'll be sent out right after the meeting, and I'll pass it back to Erica.

    Thank you, Zach, and for everyone's questions and participation there, we appreciate it. Very informative. And again, welcome back. All right, moving forward here to our outreach work group.

    So Clarice,

    are you present? All right? You

    I am ready to so hello everyone, thank you for allowing me time to speak in this space. My name is Clarice Perkins. I work in the state Detroit homelessness division within the housing and revitalization department, so I'm just going to talk today more about like outreach programming and then the outreach work group. So outreach services serve as the link with the linkage to resources within the COC for residents experiencing unsheltered homelessness, teams provide residents with basic needs resources such as blankets and hygiene kits, housing navigation resources, and that's like connections to permanent, supportive housing, more permanent and stable housing. They also, under that bucket of work, assist residents with obtaining vital documentation, such as, like IDs, birth certificates, and getting residents ready, or what is considered document ready for housing opportunities. Teams also provide connections to other service providers, such as drop in centers, emergency shelters, street medicine and quick response services.

    So more about the population that is served residents within Detroit camp traffic or Highland Park that are experiencing unsheltered homelessness are served with on street outreach services, and essentially those are individuals that are sleeping in the location not fit for human habitation. This could be a car a park, transit center, sidewalk or an abandoned property. So more about the work group meetings. So the purpose of our outreach work group is to provide a space for outreach providers and can to convene to address unsheltered homelessness. And this happens through collaborative planning, policy, feedback, resource mobilization and information dissemination. So the work group meets the first Thursday of the month. Sessions run from 3pm to 4:30pm and they are virtual. Membership includes outreach providers, street medicine, team members, Cam and hand representatives. And the city of Detroit facilitates these sessions. So prior to every session, the city of Detroit staff meet to discuss needed agenda items or objectives to go through the upcoming to add to the upcoming meeting. And we also reach out to partners to see if they have any specific agenda items that they want to add, and just a little more about the regular agenda items that we typically cover. So case consults, updates from HRD or system partners, training, system changes, process changes, and there's also a space for peer to peer sharing. A little bit more about the membership and attendance. So here's a list of providers that attends the work groups monthly, and invitations are extended to both program leadership and frontline staff and the work group is comprised of a mixture of both from agencies. So just to list them out, we have representatives from community homes in support, neighborhood service organization, Lane Metro, Community Action Agency, cast community social services. The NOAA project Downtown Partnership. We have our city of Detroit internal outreach team, and then we also have representatives from Community Health and Social Service Center, also known as Chas and then our representatives from cam in hand. So a little bit more about the agenda, or the agenda topics that we cover. The picture here has some of the standing agenda items. We go over updates, the resource dissemination. And then there's the space for our provider report out in this space, street outreach, providers are able to essentially bring any announcements, report, in the achievements they do, peer to peer sharing in this space. And we also can elevate some concerns or supports needed as they work through providing services. There's also a space for case consult, and then we close out the session in the first quarter. There were some particular items that we discussed. So one in particular is just how events affect service delivery. So one in particular is the grand free race. Sometimes we know with big events, there are closures, road closures, and so we just work with teams to sort of coordinate services and to make sure any of their residents that frequent that area are notified of the road closures and the ongoing events. And within the first quarter, we also provided teams with diversion training powered by our cam hand partners. So future topics of discussion we are going to dive more into creating community standards or best practices for the work, and more into training requests presented by teams, one of which was transporting clients and best practices for doing so. So next, I want to go into the outreach request, which essentially are the requests that we have coming in for outreach services. So the metrics that we have in this system are up to date as of April 21 when the when they were pulled. But before I get into that, a little bit more about the workflow. So requests are submitted from the general public and system partners using the homelessness outreach request form, and that can be found on the city's website. The City of Detroit receives the request. The request is reviewed for location again to ensure that folks are within Hamtramck, Detroit, or Highland Park and unsheltered status. Once that engagement occurs, the city of Detroit reaches out for deed engagement. Excuse me, once that review occurs, the city of Detroit reaches out for engagement and to conduct in field verification of unsheltered status and give folks like basic needs resources.

    So

    once the service need is determined, again, they can provide basic needs resources and various referrals via to drop in centers housing navigation providers or street medicine.

    So

    sorry about the cut off here with the lettering, but the total number of requests that we have coming in as April 21 2025, 887, and here's just the monthly breakdown. In March, we saw some of the most requests and the future state for our work group, we are looking to align this work group with the community defined priorities and actions items in our strategic System Improvement Plan. And the city of Detroit HRD department specifically is working to consolidate our workflows so that way we have a more centralized we sort of centralize our processes for outreach requests so we can ensure the right type of services are reaching the correct people, and that reaches the end of my presentation. If you have any questions, feel free

    to ask them, I guess,

    Clarice, I have a question. Do you find that the numbers I'm pretty sure they probably do. Do you find that the numbers are higher certain times of obviously they're higher in winter, but are there certain months where they're just. Economical and in the future as we move along, so that we don't have an incident like the one this year. What can we do? What needs to be done? Should people make an effort to go out to the people who urban camp and try to make sure they have blankets like, what can we do to kind of taper this off so that we don't have a situation where that happens again,

    yes, so I do find that in the winter months, like you mentioned, those are the times where we see the most requests, particularly in January and February, and those like are some of our coldest months. And as it relates to being proactive, our internal teams are meaning to essentially ensure that we are being proactive with both experiencing unsheltered homelessness, albeit, like, where we post services. When I say post services, I mean advertise. Like, how do we get the word out there and educate individuals on the services available. So that's one of the things that we're doing to be proactive. And I'm not sure if Kara wants to chime in if she

    Yeah, but no, you're right. So part of the mayor seven point plan, which happened after the tragic death of the two children involved like Clarice said, increased communication, postering, especially in locations where there's a lot of foot traffic, so bus shelters, other green light locations, like party stores on busses, like just places where there's a lot of people coming and going, so that folks know about the resources that are available. I do think when Clarice was kind of showing the jump in February and March, and how March has such a high increase. I do think part of that was a lot of the communication and visibility that resulted after the tragedy and so. So there's that avenue. There's also the avenue of going out into community and talking with the families who are at imminent risk, which is not something that we have currently done, and that will be led by the city of tribes, HRD housing revitalization department, so hiring those outreach workers to go into the community, so when families are calling cam they might not have to leave that night. They need somewhere. They need somewhere to go within the next 14 days, having outreach go out and talk to them and communicate with them, and then also increasing the number of outreach teams that we have to help respond to these requests in a timely manner. Thanks. Y'all.

    I have a question just quickly. So for the flyers, they're like, they're printed out flyers like, what are the other advertisement you guys are sharing? Because I was thinking like, you know, have you guys considered about, like, having billboards or anything that can actually be, I guess place inside of the bus stations or outside, like the little advertising to be on the busses and stuff like that, so it can, like, really be circulated around the city and other areas. Yeah,

    so I don't have the full advertisement plan. I don't know the full advertisement plan, to be honest, but when we're thinking about bus shelters, or on busses, placing it so the bus shelters, there's a way to place it so it's in between the plexiglass, so that like, it can't be, like, removed very easily. So thinking through that, and then, like I said, I don't know the whole extent of the how, of how things will be advertised in all the different methods, but I'm happy to provide updates as I as as I Know more information.

    Oh, yes, that sounds good. Thank

    you. Chelsea,

    to answer some of your question about that, like she said, it's on the bus, but they have been, you know, those free baby showers that they have so it is getting out. That's what. Another reason why I asked the question that I asked was that those March numbers. The March numbers because it was cold. But even after it wasn't cold anymore, it seemed like they were kind of high for March. And I think it's because, like they said, After that happened, it was a push. It was in the liquor store taped to the door like it was everywhere. So I don't know if that's how aggressive they'll do it next time, but it was out there. You.

    Okay, thank you for that COVID. I

    appreciate that. Tara, I didn't know, I didn't know that they were passing the baby showers there is, but there is, like a concerted effort to get that information. They get that information out to the community. If folks have different ideas of other places or a place that you think it should really be posted in, please feel free to shoot me an email. I will pass that information along, because we definitely don't want, we don't want, we don't want a similar occurrence to happen again. So we do, we do appreciate everyone's help. I mean, it's our system, right? So I appreciate, you know, everything that everyone does to get the word out, but I'll drop my email in the chat. So if you have a particular occasion you're like, it really should be here, then I'll make sure to convey that information. Thanks, Donna, you.

    All right, thank you all so much. And yeah, thank you for the feedback, the great presentation, and for those additional questions and suggestions. I think those are very helpful. Thank you. All right, next we'll hear from our cam data and tech work group.

    Thank you very much. I'm going to attempt to find these slides, and although I feel like Jeremy like trying to navigate Here, let me see I have them up.

    Okay,

    hopefully you can see,

    yes, all right,

    see everything, Okay, wonderful. Good afternoon, everybody. My name is Kiana Harrison. I am the Homeless Management Information Systems Manager for hand and for the Detroit CLC. I am going to present today on the data in tech work group, which is I'm glad Zach talked about us a little bit in his presentation. We are a subcommittee from cam governance, and why we are talking about data in tech today. To give you kind of just a brief overview of data in tech is also to bring some highlight to one of the areas we're working on, related to the cam revised intake and diversion process. Just a little bit about data in tech. The data in tech subcommittee was established during the cam transition and aimed at providing technical assistance for all data involved aspects. So this was HMIs, the phone line transition, building out Salesforce, caspio and Salesforce integration. Casio is a tool that the way Metro call center uses all of the reporting that was going to need to happen, that was currently happening. Those are the things that kind of this data and tech work group worked on during that time and have continued to work on the members of data in tech are a great combination of agencies kind of involved with Cam data for a variety of reasons. We have data entry end users, we have managers, we have analysts, system administrators, researchers and technical assistance contractors as a as just to give you an example, and with a variety of interests in relationship to data and why they participate and help us kind of work through all of the different data, pieces of coordinated entry. We currently meet weekly on Thursdays for one hour and 15 minutes. Some of our current projects right now, we kind of consistently work on cam data quality, identification and cleanup exercises we are we discuss and kind of figure out data system privacy and security in relationship to HMIs and Salesforce, we monitor cam reporting and reporting needs, and the one that I'm highlighting today, that we want to focus on is the cam workflow changes. We are introducing a new workflow change to today that directly affects cam access, intake staff and. And the users of the cam system, callers or clients that are walking into access points today is information only for you guys with plans to bring to Cam governance later in May for a vote with finalized decisions that are going to be shared with the executive committee and CLC board based on the proposed timeline, which is on the next slide. So this is our lofty timeline for getting this work out. We honestly start working on this right away in March, right after the seven point plan came out from the city, and I'm going to turn it over to Tara shortly to kind of tie in the first point of the seven point plan and how it relates to this workflow change. But we started working on it kind of right away. Decided in April, and thank you to Zach to kind of, we needed to put a timeline on things so we didn't just, kind of, you know, so we kind of had a structure and some goals to kind of get this thing nailed down, and at some point get it implemented, training done, and all of those good things. So right now, we are kind of still in the process of working on the draft and getting things finalized, and again, taking this the cam governance, if all things go well next week, and then bringing it back to the board and also the Executive Committee on subsequent dates, so that you know how it went at cam governance. In relationship to this proposal, I'm going to turn it over now to Tara listener from the city of Detroit to talk about one of the first phases of this proposed new change

    panel. Okay, so this is the the first part of the phone line. So Jeremy coglia already put it in the chat. You call the 866-313-2520, or the 313, number, either way takes you to the same point. So the first thing is the resident calls the helpline. So that's the first thing, right? When they call the helpline, the first thing that happens is they screen them for DHS, which is to Detroit housing services. It's bad. It's a division in the city of Detroit housing and revitalization department to see if there's other programming that the resident is eligible for that may help them resolve the crisis that they're calling for. So there's 30 different programs that a resident can get screened for in this in this first green triangle that we see, you see here, if they're eligible for a service, they then get transferred to the appropriate staffing who then works with them on intake and case management services. If they are not eligible for any of those other programs, and they're saying that they need, they need shelter for tonight, right? They or shelter soon, the first the next thing that do is we're going to add in some prevention risk screening questions. And so these risk screening questions are there about a half a dozen questions. If residents don't want to answer them, that's fine. It doesn't impact the services that they receive. But the goal of these questions is basically to determine how close, how close residents may be that without a service, they will need emergency shelter fairly soon. And so this is some of these questions include, like, Have you recently been like around health? Like, Have you recently been in a hospital? Have you had in our interactions with law enforcement or legal services. I don't have all those questions off the top of my head, but there's, again, about half a dozen questions. And the point of those questions would be basically to help determine the the services that will be provided later on. It's it's not 100% going to determine those services, but they're just data that we can collect to help kind of bucket folks out, given that the folks who are going to be at imminent risk are going to be a much larger group than those who need shelter that night. So moving on to the second green triangle. So Will Will the household be oops, sorry, not the thanks. So will the household need shelter tonight? Or are they playing dB? So the answer is no, and they're at imminent risk. So going to be displaced in one to 14 days, and they're a family with a minor children, they will have the diversion conversation. They will have safety, guidance and connection to additional resources. And so this is going to be if you Okay, so you don't have to leave for two days if, by any chance, that changes and you find yourself on. Shelter tonight, right outside, 2am in the morning outside tonight. What? These are the options that you have. So there, go to your closest police precinct if you if you feel comfortable doing so, they will then connect you to the drop in center. If you are not comfortable going to your police precinct, that's fine. The other option is that you can call back the same number that you call. There will be a line for an outreach team who can go out that night, talk to you that night, and connect you with a drop in center, or help you with diversion. Whatever else the situation may be that you need to be safe for that night, then what will happen is they'll be transferred to Detroit housing services to schedule that in field, case management visitation. So this is what I talked about briefly. When Clarice is presenting, there will be a new team of folks who are going to be hired. They are going to do outreach. So when we say outreach, we really mean like in the community, they're going to go to where the folks are that are calling. They're going to meet with them, and then they will help them, kind of determine what the next steps are for that household in order to have them stay where they're at. So stay where they're at, or do some planning on where they need, where they need to go. So that is, that is a new service that's also connected to the mayor seven point plan that will be that will be implemented. So those are for families with minors. The prevention screening questions will essentially help bucket out different groups of folks who groups of folks that, based on those prevention questions, may very well be at immediate risk of needing services, and those who might just need like affordable housing resources help with signing up for applications, understanding where to look for affordable housing so like a lower intensity of services. And that should always change, and probably will change once they get out and talk to the resident face to face. If you're a single adult or a family without minor children, they'll have that diversion conversation, and they'll have that safety guidance. So the same process, the only difference is that at this time, we won't have an outreach team that goes out and speaks with them in the community, like we would with families with minors. If a household it will be unsheltered tonight, they say, I don't have anywhere to sleep tonight, or I'm fleeing domestic violence, they'll then be transferred to cam for the camp side of the of the of the phone line. And so that is where, yeah, who am I turning this piece of it over

    to, and it's over to ANC slide.

    So that's the best way piece, if you see, I'm sorry, just one. This little star is just kind of delineate, or just kind of note the new process changes. So this whole imminent risk with families, with minors and outreach is new as well as the prevention questions are new as well. And again, that's all happening on the Detroit housing services side. It is not happening on the cam side of the shop.

    Good afternoon, everybody. Ed sees like I'm the Coordinated Entry Operations Manager with Cam at hand. So I'm going to get into a little bit more of the cam process and how that'll change, and some more of the things that we're looking to do. So once the DHS process is finished and it's determined that the client was either unable to be diverted or is not eligible for DHS services that would be transferred to camp, so similar to how the process is working now, Cam staff will continue to have a diversion conversation to see if they're able to divert that client. While that's happening is kind of when we move into more of the newer parts of the workflow. So at the very top right hand corner is Klein diverted, yes, with no financial assistance. So this would be Klein was able to go back to a family or friends. The camp staff would be working more on having a safety planning conversation with the individual, and focusing more on that than the data entry part. How we currently do there's a lot of data elements that need to be collected, and this would take the emphasis off the data collection and help us focus more on the safety planning fine part, find focus part of the interaction, if they are able to be diverted with financial assistance due to how everything's set up, they'll have that safety planning conversation, but they'll also need to have an HMIs diversion bin entry completed, which is a shorter intake or entry than what a shelf referral intake would look like. It, and that if they were not able to be diverted, and they are a specialized population. So when we say specialized populations, we're looking at domestic violence, veterans, youth and drop in center clients, if they are able to be diverted, and depending on the outcome, it will be added to the shelter placement list and have a 9703 entry completed, and this is for the specialized populations. The reason this it's like this is because there's certain criteria, for example, with the vet side that is required up front to get them referred over to an SSVF program. And this is similar with the other specialized populations. So if they're diverted, they may get added depending on the situation, have that entry completed, and they also have, depending on their living situation, have the outreach request sent and continue that safety planning conversation. I think this goes back to what Tara had mentioned previously, with the team coming on to be more community community with the outreach stuff, so they are not a specialized population. This is where another big change is. They will be added to the shelter placement list, but they're not going to have the HMIs entry and the I completed at that time. So the shelter placement list is ran through an internal our internal system, so they'll still be eligible for, you know, shelter as it becomes available, but they're not going to have the full entry, and that'll be done when they actually get referred. So what we're trying to do here is minimize amount, minimize the amount of data entry that is needed up front without a service being available. So when I say service, outreach, shelter, something along those lines, so it would hopefully make it a little bit quicker on can staff and a little less information that the client has to provide, because when we do the intake, we're talking disability insurance, income, non cash benefits, a whole homeless history. So it can get very long, and when clients calling in crisis, it'll kind of diminish that amount of information that we have to ask currently, and kind of keep it more to the stuff we need to know right now and help them move through the system. And I will then go ahead and pass it over to Jeremy or Zach.

    Yeah, there's another report. Add a quick

    point that in the goal of trying to reduce the amount of data entry required when, in all likelihood, there isn't an immediate service available on the other end of the call is to open up more time for those that that can staff to really talk through problem solving, safety planning with that household. So by freeing up some of that data entry time, we can create more time for those other conversations. And I'm sorry if I sold your stole your thunder, Jeremy, I just think it's really important to understand our how we're we're not looking to do less work, right? It's just changing the work that we're doing to make sure we're as supportive of the folks calling as possible.

    You can steal all the thunder. You'd like that. No problem. I should have introduced myself earlier. I know most of you, but my role has changed. I'm now working for Wayne Metro, Assistant Director of our cam operations. So these were some of the perceived benefits that you know that came from these meetings. So additional capacity for diversion conversations like we've been mentioning, reducing the frequency of intrusive data collection, ensuring data is being collected with point of shelter referral for the shelter for the special populations, full assessments completed at the outset, because alternative crisis resources are available beyond traditional shelter referrals, aka transitional housing, Red River housing projects and or vet specific programs, minimizing the frequency of this but that being readminister, strengthening screening processes to reduce possibilities for Category Two house callers being transferred to Cam more time and improved communication about what cam and the homeless system can and cannot provide. And then side note, we're going to have some additional conversations about evaluation procedures to measure, you know, all these benefits that we've been in, all these points that we've mentioned. So to close us out, any questions for the group, or I'll defer back to you. Yana, if you have anything that you'd like to follow up

    on, no, just wanted to make sure we brought this information to the board. Again, the plans are to finalize some things. We still have some things to work through on the technical side. Take the proposal to Cam governance, where we will be asking for a vote and then bringing those results to the executive committee and back to this board. So you know, kind of what's going on and when it's going on. Like, when are we actually going to implement this? What kind of training are we going to do, like, all of those kind of very detailed pieces of implementing anything new in our system, and so that is kind of the plan, in relationship to kind of next steps, any questions or concerns at this time,

    onto the chat as well.

    See the chat. Okay,

    all right, I'm going to turn it back over to Erica. Thank you.

    Thank you. Thank you all thank you for the presentation. We appreciate it. All right. Feel like we just been trucking along, y'all. So thank you for sticking this out with us. It's been very informative, so I appreciate it. All right. So we wrapped up for this month's meeting, all of our work group and committee presentations. We'll do a part two in June for the remaining of those committee members. So again, if you haven't reached out to Chelsea to present, please know that we are expecting you all to present in June, so that everybody can hear from the committees. Know what the committees are. And we would love to make sure that we have a space for people to sign up and kind of go through that process, or at least give us their preferences of the committees they're interested in. But we want to make sure that everybody that everybody, at least heard all of the committee, the committees that we do have as a board. And before we get into announcements, I see Miss Baker, your hand is up.

    Question. Good afternoon. Thank you back then, Mark you received the board received a formal request, and I would like to make a motion at this time regarding the removal of Tara Brown from the Detroit COC board on the grounds of being in violation of our code of conduct with issues or violations rather, excuse me, outlined regarding professional decorum and mutual respect, accountability and professionalism, along with the confidentiality breach and failure to follow governance procedures. So again, I'd like to make the motion for the removal of Tara brown on the grounds of the violation of our code of conduct for the Detroit CLC.

    And I would like to make a motion for point of order, because that's new business.

    Hold

    on a second. Hold on a second. At this time I'm going to finish my meeting before I entertain any motions. All right, okay, thank you. Thank you both. All right, so let me jump to announcements. I know we had somebody scheduled on here for announcements. So I would like to make sure that we give them that respect and time to do that. As you all know, I've been very adamant about people making announcements so that we can share resources and so without further ado, I think we have one person Correct. Chelsea,

    Oh, yeah. So actually, we have about three people. So we have three people.

    Okay, as T I'm

    sorry, Cass, I don't know how to pronounce your last name. Can you say that funny? And we have announcement from Katie Giza, and then we have announcement from Tori Henderson. So cash, you can take it away when you're ready.

    All right, red, Okay, y'all, I've had a monster I'm ready to go, and I don't have any slides, because I'm just going to be showing you the needs management map. So I made you some cute little means instead, because I didn't have that type of visual aid and I felt left out. So I'm going to drop them in the chat while I share my screen. Do screen

    so

    hopefully everybody can see this. Okay, yes, beautiful. Okay, so this is the needs management by. Have. She's my baby. I've been working on this since September 2023, and she is a custom Google map where you'll find a wide variety of things, soup kitchens, food pantries, free and low cost, medical care, mutual aid organizations, employment resources, parenting support, free, Legal Aid and more. I know it's a little bit busy to look at it first, but the nice thing when you're using this is you can toggle layers on and off so that you can try to assist your client or clients better based off of what they tell you that they need. So there's 10 layers on here, homeless shelters and services, basic needs, food, showers and laundry, healthcare and harm reduction. There's youth specific stuff, LGBT friendly, specific, or at least places that are LGBT friendly, food pantries. This kind of miscellaneous layer. I've got every single DDOT bus route and also available rentals. So as I click through these here, I can also click down. So if I was looking for one of these free Narcan locations, I can click like this, and I can see where it is when it's open, if it's 24 hour access or not, all of these medical services, by the way, they will be specified whether or not I know for a fact they are 100% free, $0 nothing. If it's not under this free, then typically that just means that they either take state insurance, because that was one of my requirements, or they have some kind of sliding pay scale based off of income. We can also go through here on the youth specific layer and look at some of the different things that like I've been working on with the committee on homelessness, of like education, community building. Cam you'll see and the drop in points are on here multiple times, because I just want different populations to be able to see them. We got our LGBT friendly stuff for different medical services, health hotlines, street medicine, food pantries. These are sorted by city, so obviously it's pretty heavily Detroit centric, as you can see here. But they do also spread out a little bit. This is kind of the point where I started to, like, spread into the metro area more. But like, for example, I can click on St Louis, the black and see the address, the zip code, the phone number, the hours, whether or not I need an appointment, and an ID, if the staff and volunteers speak any other languages. What this listed number is how I make an appointment. I can also come on here and look at the bus routes, because this is not every single bus stop. There's so many bus stops that would have been doing far too much, but I can at least toggle these on and kind of get an idea of where I need to go. There is also under this miscellaneous layer here, I have mapped all 104 public schools in the city of Detroit, and that seems like a weird thing to put on here, but part of why I did this, I'm sorry the busses are distracted. Get out of here, but part of why I did this is because when clients were trying to use this and be available rentals, and they have family and they have kids, they're effectively, like, being homeless is hard enough, and then they have to kind of uproot their life and move somewhere else. So like, if they've been homeless on the east side for ages and then end up finding a place on the west side, they need to be able to see what schools are around them. Do I need to move my kids? Should I transfer them? Is that more practical? That type thing? The houses are definitely one of the most important things on here. So my boss, Matt Tomlin, sources these, and he sends me the CSV, and I upload it, you can see the bedrooms, the zip code, the type of place it is, so like house department, duplex, the rent, how many bathrooms, who owns it, how to contact, whether or not they allow pets. And then this gross rent will show you what the rent actually is when you consider what the utilities will most likely be. This is an estimate. Obviously, it could vary, but like, this is a three bedroom house, so he calculated these utilities based off of the fact it's a three bedroom house, and there's more than likely at least three people living there. This place in particular, at least right off the cop wouldn't qualify for FMR, meaning it wouldn't hit that fair market rent, and it wouldn't necessarily work for a housing voucher, but a client could still work with their case manager, they could maybe negotiate with the landlord. And this also has the link, so I can click right on it and actually see the place. So not only like on the map, where I can see like where food pantries and stuff like that around me are to try and help me get my start, but I can also actually look at pictures and read a little more about it and use this to contact the landlord and also see whether or not it's been rented. The biggest weakness of this right now is that it can't be sorted very easily. You. Do just kind of have to scroll, which sucks a little bit, but there is just so much stuff on here, I think that it's worth a couple of extra seconds of navigation. And, yeah, I do outreach. I did this originally with unsheltered clients in mind, and it's expanded ever since. But yeah, it's, super simple. Just about everything on here has already been vetted. Typically it's been for a lot of it. I'll be real, it's been over a year, so they need to be vetted again. So I'm always looking for help with that. By the way, if anyone wants to be calling around places and double checking their hours and services and additional languages spoken and things like that. I'm always down for a little bit of assistance, but yeah, this is the this is the map. Are there? Are there any questions?

    Hey guys, I don't have any questions, but I really appreciate your hard work on this, and if you ever need help vetting, like older resources, we can definitely lend some of our CLC interns to help you out for that,

    that would be awesome. Yes, some places like, if I, if I was able to email them, I would, or I would just cold call, but it's, it's been a while, and it needs to be done more regularly than I've been able to do it.

    Yes, and I completely understand. So the summer term for our interns starts next month, so I'll teach you an email, and then we can probably help start to get some of the outdated ones

    updated. That would be awesome. Thank you. Thank you. Applause.

    Hey, thank you so much. Cass, this was amazing, and I appreciate it, and I definitely want to give you that time to be able to explain and show us all this hard work that you have put into this and this amazing and helpful tool for our system. So I appreciate you so much for coming on here today and sharing that with us. Thank you so much.

    Yes

    and thank you. I think I have to shout out Lydia too, because I think you helped connect us with cast. So I appreciate you for making sure for that this resource got here and in front of our board and our public so thank you both. Alright, alright. So Chelsea, I believe you said we had a couple other announcements, so I'm gonna let you kind of navigate through those announcements for me.

    Okay, perfect. Next announcer will be Katie Campillo, Giza, did I say your

    last name? Right? Katie, I'm sorry, yeah,

    no, that's okay. You did. Campillo, yes. Thanks. Chelsea, so hi everybody. My announcement is probably not as exciting as Cass says with all the incredible work that she's put into that map. Huge shout out to you, Cass, and just thank you again for all of that. You're getting a lot of love in the chat. And just want to echo all of that to you. But my announcement is, I just want to kind of put it on everyone's radar that we are in the process of re vamping and re releasing a training that we used to just specifically offer to the COC board members, but are now wanting to open up to the entire COC, all the folks who are doing work at the systems level, planning that can be folks in the COC board, folks in COC general membership, folks on committees, anyone helping to do work. We're wanting to do a training called system system thinking, teaching folks system thinking skills. The vision and hope is kind of recognizing that to do this work, to think on the systems level, we have to think about a lot of different moving pieces and decisions that we make in one area have impact over in other areas. And there's so many intricate things are connected, and the hope of the training is to help us start to think about those interconnections and also start to develop the skills and tools that are necessary to be strategic in the decisions that we make as a system, to be able to think on that systems level, to know to not just look at each individual agency, but to look at the whole system, how all the agencies are working together, how all the pieces of the system are working together. And help us be strategic in the work that we're doing and the decisions that we make, in the things that we focus on. And so this is going to be a multi part training series. We're going to have a flyer, and we'll send that out to everybody, but we really just first wanted to get it on your radar, get you thinking about it, hopefully get folks excited, an interest. In and and just kind of let you know, keep your eye on your email, and we will send out the flyer and the information to sign up probably in the next few weeks or month or so. So really looking forward to launching this with you all and hopefully seeing many of you in the training as well.

    Thank you for that. Katie. Does

    anyone have any questions?

    Alrighty, we can move on to the next announcer, which is Tori Henderson,

    thank you, Chelsea. Hello everyone. My name is Tori Henderson, if you haven't seen me already, I am hands capacity building and training manager, so I tried to give us more opportunities for training in our COC, and I'm happy to announce we will have a in person Narcan safety training. It'll be at the Northwest activity center where we had our board meeting, I believe, in merge, perhaps February, but it will be 18 100 Myers Road, Monday, June 2, from 10:30am to 12pm um, you'll get a Narcan kit and just learn more about administration and how to recognize the signs of overdose. Um, I am also working on confirming a second date, and that information should be out soon. But for now, you guys can sign up for this one, and I will put that in the chat. Let me see here. And does anyone have any questions on the Narcan training? I

    Okay, so I'm going to put this one in the chat and then be on the lookout in your emails for the second date looking to get like an afternoon or evening slack time to accommodate everyone's schedules. So again, this one, you can sign up now and then the next time slot will be open sometime before the end of the

    week. Thank you. Thank you Tori for that.

    Any questions? Alrighty, I will turn it back to Erica. Thank you so much.

    All right. Thank you everyone for your announcements today. I appreciate it as always again, the more we know, the more knowledgeable we are, the more we share, the better we can move forward. So thank you all for that. All right, we're going to move forward with our public comment at this time. So I'm going to pass it over to Kiana.

    Thank you, Erica. So this is our public comment time. I have not received anything in the chat yet, but that's okay. You also have the opportunity to do public comment by we like to keep the public comments to three minutes per individual and only one public comment per person. The rest of the guidance you all can read for yourselves. I won't read them all at this time, so if there is any public comment, please feel free to raise your hand now, or you can Message me in the chat and we will unmute you.

    It doesn't look like there is anyone who wants to do public comment right now. Erica, so I am going to close out public comment for the May 5 2025 CLC board meeting and turn it back over to you. Thank you.

    Thank you, thank you, thank you, thank you and thank you all again. All right, so, as I stated before our announcements as chair at this time, if there are any motions, I will entertain any motions at this time. Erica,

    I would like to make a motion that we address. Binets, wanting to remove me from the COC as new business for. The next meeting to give everyone prepared to review the information that I have collected and provided you, and I believe Toya and Tamara with So, yeah, I think the board should be fully informed before they make a decision.

    Motion and Miss Baker,

    Madam Chair, I want to be in order. So if I need to repeat my motion at this time and I please let me know so that I can be in order. If that's if that is what is needed. If not, then I will leave it as it stood.

    Yes, please, if you can restate your motion as well. Yes,

    ma'am. Thank you, George. Before we

    motion, just be in order with Robert schools. If you accepted Miss Brown's motion, we do need to move it forward to a second if you are accepting it as the chair before we entertain another motion, just to be in protocol with Robert's Rules.

    Yes, sir, thank you. That's That's why you my my right hand. You keep us alive, alright? So at this time, we have a motion on the floor from Miss Brown to postpone another motion to make sure I'm saying this correctly, so correct me if I'm wrong, but a motion on the floor for board members to vote on any removals by the next board meeting in June of 2025 If I have a second. I will take that.

    I'll second down the price.

    Okay, I'm just trying to type up

    the motion. I'm so sorry. The phone went out because I'm connected from my phone. Can you, Erica, can you repeat what you said before? Donna second? It please? Yes.

    Ma'am, yep. So we have a motion on the floor that came in from Ms Brown to postpone any removal of Ms Brown until our June 2025, board meeting.

    Can you clarify that to let them know that I can provide information as to why I made the initial request for the audit.

    So your motion is to postpone, postpone this removal, as well as information to be reviewed, to postpone this motion at this time,

    absolutely,

    and some of it has been uploaded in the chat In response to Renee request.

    And I have a second. I'm sorry. I'm sorry. I have a question. So the discussion happened after a second or before a second.

    It happens after a second. Okay, since I have the mic on, if Miss George will allow me, Miss Baker's motion is null and void, because the chair did not accept to the point of the meeting that was made. So that is correct. It is known for at this point. And so actually, for this motion, if Miss Brown would amend her motion. So that is correct, instead of saying Miss Baker's motion that you are just asking the board not to consider your removal until the next meeting, which then covers any motions in undoes or suggestions, if you would accept that. Thank

    you. Dr Curley, yes.

    So if the movement seconded, we are now able to move to the question or discussion. You motion.

    Okay, and as far as I'm sorry, go ahead.

    Sorry, I'm super confused. So Miss Baker's motion was not accepted. So that motion didn't happen, essentially, right? But Miss Brown's motion was based off of that based off of that motion.

    So if Miss Baker's motion wasn't accepted by the chair

    at that moment because of the time. Right? Why going forward with announcements

    is there, as far as Miss Brown, does your motion need? To then what? Because there's no motion to

    postpone a motion to for next month. Well,

    here's the problem. It's new business. It wasn't on the agenda. She has no idea if I'm even prepared. She also doesn't have anything prepared to explain to them why she, out of the blue, requested my removal. I suspected at some point that this would happen, and Erica, I was not. I just got back home this morning, just to be clear, so I still haven't gotten you that information, which was on its way after this meeting. I mean, again, I have no problem with them wanting me removed. What I do have a problem with is that the board has not been thoroughly reformed as to why I initially asked for the audit that led to the request of my removal. I think once you all get a chance to see for yourself, which some of you have, Erica Tamara, I serve on another committee with Donna and Regina. And yes, some of you have already seen it, and I was told to put it in a complaint form and that it had to be escalated. Tara, it has not kicked down to you, but it has gone to the city. So, yeah, this is not some Pedic back and forth. I made a genuine request based on what little information I had at the time, asking for an audit, an audit that, to be clear, I had no expectation was going to happen. And just to be clear, until I provided the reason why, nobody even did anything, which was what I expected, I'll make the suggestion, and then everybody will get their stuff in order. Doctor Audie, at the time, step back in angry. Hold on. Sorry one

    second, because this is,

    this is new business, and it's not on the agenda. This is

    not getting into the conversation. What I will say just so everybody is clear, as board members, everybody has the right, as a board member, to make motions. And so if anybody makes a motion, then at that time, as a chair, I have the right to entertain it or not. And so that is what is happening today. Okay, so I just want to make sure that that's clear to everyone at this time, Kiana, I see your hand up. Go ahead, if you do. Yeah.

    I wasn't sure if Tara was done with her question, because mine was on the same line. I'm reading through the chat and I'm trying to understand what's happening. So there was a motion made, and then it was tabled, and then we came, you opened the floor, and then Miss Brown made a motion, but the motion that she's motioning about was voided. I just, I'm trying to understand what is happening, so that I'm just clear on what we're waiting for. If there is no motion at this time that was seconded yet to remove her, I'm just, I'm trying to stand here what we're I understand, I understand the words that Miss Brown said, and I understand that Donna seconded it, but then I also heard later that the motion that she wants to wait on for next month is not is null and void at this moment. So then what are we waiting for? If the motion hasn't even been done yet. That was I'm just trying to understand, like, where are we going with this?

    Yep, so just in Robin's Rules of Order, right? So what I believe Mr. Or Dr G was saying is that I didn't entertain a motion initially to get through the meeting. I opened it back up. This motion that came through was seconded. And so this is where we're landing right now. I believe Dr G and correct me if I'm wrong, the next step could be for conversation or to not entertain conversation. So that's kind of where we're at right now and then just taking the questions from others as well.

    So you are correct at this point because the motion and hence the request or question to Ms Brown if she wanted to restate her motion, because it cannot include, it cannot address motion that is no employed. So if she's willing to, and I thought that she said, Yes, she would be willing to amend her motion, it can go forward with different languages, but it cannot reference a motion that is no employed. And so I don't want to speak for Miss Brown, but I thought she did accept that right. And so then, with that amendment being motioned and seconded without the language referencing the motion that is no one, void, this body at your pleasure chair may move forward to just. Discussion, if there is any, and then voted up for them.

    And this is in, I'm sorry, this is you're referring to miss Brown's

    Yes, amended motion that, and I don't want to speak for Miss Brown, but the amendment would be something a long line to any vote of removal be suspended today. Discussion about her removal would be suspended until documents are

    made available, or we can or we can make a motion for MS banana to recall her motion, which would probably be in everyone's best interest. But I mean, again, I can't tell grown people what to do.

    Well, Miss Baker doesn't have a motion on the floor. This is only motion to

    deal with, so I said. Dr Curley, thank you. Okay, Could you restate it for the record? Just so everyone, yes, I would like to make them. I would like to make a motion to delay any discussion or hearing or request for my removal be delayed until the June meeting.

    And Miss price. Do you accept that amendment?

    Donna, do you accept that amendment? Yes,

    Madam Chair, you are now at point of discussion with him. All right,

    and I'll continue to take questions. If there's still any questions. Julissa, I see your aunt.

    Okay, I'm sorry. I just want to make sure I have full clarity, and I do not have a decision right now, and my excuse me, business perspective is always different than personal. So I'm just only asking so I have clarity. So first off, when I was in the chat, and I wrote thank you for the clarity. Dr G, it just hit. Dr and it went through. So I don't want you to think that I didn't say your full name, because I'm really big on giving people their titles and their respects. So Dr G, I apologize, and then my question is, so I understand that Ms Baker did her motion. It all happened so quick. I'm gonna be really honest. So I don't understand why it's Nolan boy like, I guess no one second it I understand that Tara made her motion and then Donna seconded. I guess what I'm confused about is, if there was no motion, are we still going to vote? Like, does the information still have to be presented to us. So I guess, if that is so, then I guess, are we voting or on anything today, or are we waiting until our next meeting for Tara to provide and I'm sorry if I pronounced your name wrong information for us to read before we make an informed decision.

    So the backtrack to the beginning of your statement and question to Lisa, the motion was made by Ms Baker as chair. I decided to hold off on entertaining any motions until the end of the meeting. I reopened the motions at that time, and so Ms Brown made a motion at that time. And so, because we reopened it for motions at that point, and Ms Brown made her motion, essentially, that is why we're where we're at right now and then again, allowing for discussion as well right now. And I'm sorry, tell me the second half of of your question again. So postponing until June. Sorry, that was it. Was it because it was

    okay? Thank you. Okay,

    all right. Nina, I see your hand,

    even without a motion, the basis upon which somebody should be terminated or could be terminated. Should should be the point of this discussion. I have no idea who folks are and what documents anybody is talking about. The person that originally made the motion that was turned down. Can you explain again, on what basis this termination is called for?

    And Miss Baker, I do see your hand up, so go ahead. Yes, I guess

    in making clarification for that, it will be me repeating what the motion is for. So I want to get order, because I

    don't want to create any additional confusion.

    No, no, I'm sorry. I understand what you're asking.

    I do not. I'm not interested in the motion because we can't discuss that I'm interested in on the basis upon which you're asking for the person's termination. Yes,

    there was a information was shared to several board members, and not exclusive of all. So I'm aware of that. So some of you have just recently joined or somewhere where we're a part of this communication. As it relates to some excuse me code of conduct violations. What I'm asking if I can finish, then I will answer if I can finish those being professional decorum and mutual respect, accountability and professionalism, confidentiality, breach and failure to follow governance procedures.

    And can she please outline them specifically request and here's hold on for

    me. Please raise your hands for me. Okay, my bad. Erica. Okay, right now, I got Nina and Vine, right So, but now go ahead and finish. Nina, if you have anything else, I'll let you finish, and then I'll take the next hand that I see I'm

    finished. Madam, here, okay, and I guess that, from my perspective, I still have no idea what you're talking about, if you're I would need deep if I wasn't on the email, which I'm not sure I was. I still have no idea what code of conduct was violated.

    Um, you, you were on the email, but, but we can, you know, move this to further discussion. But I want to yield back to to Erica for direction on how she would like to proceed.

    And Ms Baker, because we are in a discussion moment. If you would like to give a brief reply to her right now you can, if not, I will move forward to the next question.

    I'm sorry this was information that was brought forth regarding some information that was shared via email, some information that was shared regarding Detroit rescue mission Ministries as related to certain persons, names, just other kind of identifying information, just several points. So I don't want to read it all in fairness, everybody else to be able to see something or to be able to ascertain or make a sound decision about what is being presented.

    Nina, did you have any other questions at this time?

    No, but I certainly don't have enough information to make a decision about anything today. Thank

    you. Jalisa, saw your hand next, and then Tara, I will answer your question or allow you to speak. Then, okay,

    so I'm gonna make it quick, because we are over time, so I'm not gonna share the person's name, but myself being on the board and being part of the Dow, there was another person that I had a conversation with when I previously had to check my own biases, right, and we are here for the equity of everybody, and I know that we advocate for our own cause. So I speak for myself, I advocate for trans women of color and making sure that they have a space because I know how hard the climate has always been, and particularly now, I don't feel that I have enough information to make a decision. Now, let me make that very, very clear. I also feel very honored to be part of this board, because I feel like we do effective work, and I don't want to offend anybody, so if the shoe doesn't fit, you shouldn't be offended. But I also feel that there's people on here that come to these board meetings and don't make effective decisions, don't know what is going on, and don't recruit, remove their biases or put them to a side to make sure that everybody has equal and fair housing, which is what we are here for. So I ask that when we do vote and we get the evidence presented to us, everybody that has conversations in the subcommittee, in the silos, personally now is your time to make your voice heard and vote. Because another thing that I do not like is when things come to a head, and we have uncomfortable conversations that we have to have. I've been on this board, and I have had uncomfortable conversations with people's biases, people's opinions and what their thoughts have been, and I have stayed and I have held my house high, and I've tried to do effective work for everybody in the community. So I ask that everybody that has said something or that has an opinion, do not keep your mouth shut when it is time to vote. That's all I have to say.

    Thank you, Tara.

    I guess my concern is a motion is being made to remove me from this board by somebody who can't even tell you specifically why they want to remove me that I have a problem with. Secondly, my other problem is because the person who wanted me removed from the board can't make the motion. They send their employee in here to make the motion, and again, they're making these accusations. You don't even have to say anybody's name. Give us an instance of why you want me removed, because there are people on this board who know why you want me removed. But again, we're wasting everybody's time. It's five o'clock like for real, this motion was put on the floor when it should have been sent to you and put on an agenda, and here we all are wasting time with this. How do you make a motion to have somebody removed and you don't even provide the paperwork or even a discussion? There are people who are not even on this board, sitting in this meeting. This should have been something for a private meeting, and not because I wanted private, because I think everybody in here knows I'm very public. I'm transparent. I ran on transparency and accountability and trying to get that is why we are here. And again, I am always open for discussion as to why I requested an audit. Again, an audit, I didn't even say why I wanted it. Just take a look at things. People got so in their feelings that here we are now wasting everybody's time at almost five o'clock after this meeting has gone over almost 30 minutes. What are we doing here?

    All right, I do see another hand up, and I will say that I'm going to give this conversation until five o'clock so that we do respect people's time, but I also want to respect the conversation may want to have, or ask questions right now that board members may want to ask. So I'm going to go ahead and let Patrice. Her hand is up at this point, and Patrice

    Patrice, if you're talking are you're muted, and then Tara, you're still unmuted, just so you know. Oh, thank

    you. Thank you very much. You're

    welcome. Hello. Yes,

    this isn't Patrice. This is Rosalyn Bachman, travelers, hey, I'm working on the trees

    computer. Okay. Thank you.

    As it relates to miss Brown's question as to why it was asked that she is removed from the board, I personally sent a letter asking for the removal of Ms Brown due to the letter that she circulated to everyone practically in the city of Detroit. And I still to this day feel that it was one disrespectful and uncalled for. Additionally, it did not serve any member on the board, member of the board well and especially,

    thank you. Thank you, Razon, you're welcome. All right. All right. We got two minutes, so I'll take last questions or comments entire I see your hand again,

    yeah, you know what? And I stand on what I said in that letter. I make no bones about it, and I'm not apologizing. Three kids have died in this city from being homeless, and just now we're getting a seven point plan. We have also had a discussion about the strategic plan, and things are not rolling out again, like I told Erica, I can appreciate everybody's opinion. I'm here on homelessness, Housing Accountability and Transparency, and I'm not really particular about how I get it. You don't have to like what I say. You don't have to like my delivery. I can say it. And here's the thing, the things that I've mentioned in that email, which was not circulated half the city, just so y'all are clear, it went out.

    Yes, it went out to the board. No, it was, it was, Oh,

    Miss Langston, you had your time. Please go on mute. Um yeah. I sent the letter out requesting an audit, and I stand on that audit request. And people sent letters and said that they didn't like it. None of them were to me. And again, another thing that I raised, nobody should be sending an email to hand requesting my removal from a board. If you want me removed from the board, you put it on the agenda and you bring it in here. Again, you don't have to like what I'm saying, but there's a reason that I'm saying it. And one thing that people know about me, when I raise an issue, I always, always try to bring a receipt. And yes, in this case, when I asked for that audit, I had them, but no, ma'am, it was your opinion.

    Everybody again, y'all,

    one thing you all know about me, got it?

    Thank you. All right, I'm gonna stop that please, and I'm gonna end this with Tasha. I see your hand. It's five o'clock at this point, so I'm gonna let you finish out.

    What will be the process if people want to submit. So I want to make sure that we have a process in play for if people are submitting documentation or whatever the case may be, to support whatever motion that is coming forward, so that we all know what the process is, and we utilize that that particular process. So for example, if Ms baker or Ms Brown have information to provide, what is the proper procedure for that information to be provided and being disseminated appropriately?

    Yes, and thank you, because I wanted to end on that note as well. So I appreciate that. And Tasha, and maybe I mean to you just to tap it on here, because what I do know is and just for full transparency as well, when anything comes to me, and I think anybody that has commented for the most part in regards to this or made a motion can vouch for the fact that I have always gone back to the grievance, grievance, excuse me process the email or the link there for any grievances to be submitted and or making any motions during the meeting for anything to come forward to the board. So again, I want to be transparent as a chair and say that. I will say, Tasha, if we would like to use that link for any submission of documentation, and if you're open to that, I will do it that way. And then I will work on getting that out to the rest of the board members. I do not want documentation and things going out to the board all at one time and just from anybody. I would like to be that person to put that out. If there is a link again, Tasha, if it's a grievance link that we can use, I would prefer that, or if it's an email directly to me, I'm happy that way as well, and I'm well, I'll stop there. So Tasha, let me know. Is that an option?

    So if I understood correctly, are you referring to the grievance link? Yes, ma'am,

    yeah. I guess it could be, yeah,

    we can use that. So I think it was shared earlier, but it will probably behoove us to share it again, probably at the conclusion of this meeting. Then, if that's agreed upon process, those agreed upon process that we should receive documentation, and then you as chair to decide how you disseminate that information. Yes,

    I would definitely appreciate doing it that way, so we can put that information in there, and then we can move forward from that point and make sure that everyone receives information in enough time. So I see a hand canvas. I'm sorry. I

    just want just wanted to say this. If you're going to, if you are going to take the lead and submit, I would just ask that people submit their comments back to you, and it's not flooding everyone's system the replies, that is what I'm saying. So it'd get very confused, and if everybody's replying back to something that you sent in, so maybe they should reply just back to you

    to send her that would be helpful. Yes, ma'am, yep. Thank you for that. Okay, and I hope that is clear for everyone, so that we can use that process, all right? And then if I have any further communication with all board members, then I will send out an email as well, all right. So in in order to respect time, because we are over, I am going to call this meeting. Everyone at this point has has heard our next steps. So I hope that we all follow them, please, and I hope that everyone has a great day. Thank you.

    Have a feel warm. Thanks. All

    right. Bye, everyone bye.