Recruiting the Right Volunteers and Board Members for Your Organization - Jean Pierre-Louis

6:25PM Aug 27, 2021

Speakers:

Julie Confer

Becky Endicott

Jonathan McCoy

Jean Pierre-Louis

Keywords:

haiti

people

organization

caprica

haitian

community

volunteers

support

board members

john

recruit

create

incredible

mobilize

communication

story

folks

board

listened

love

Hey, I'm john.

And I'm Becky.

And this is the we are for good podcast.

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So let's get started. Hey, Becky. Hi,

everybody, welcome.

Yeah, we're gonna have such a good conversation today.

I know, I met this awesome friend on LinkedIn. And I just love LinkedIn, and the way that it connects you so easily with people. And I started to learn more about this Haitian organization. He's got an incredible story. It's an incredible organization. And we're going to be talking about how to recruit the right volunteers and board members today. So I'm just overjoyed to introduce john Pierre Louis, you know, I had so much fun saying that john, who is the founder, President and CEO of capper care, and capper care is just this incredible Haitian led community health organization in southern Haiti. And they are doing incredible things to help build out a Sustainable Community Health Initiative, professional development and training and social services to a population of 20,000 men, women and children living in this particular area of Haitian of Haiti. And so, I mean, john Pierre Louis, is just so fascinating. We're gonna have a great conversation, learning about his backstory. So I don't want to dive in too much to it, because I want to let him talk to it. But john Pierre, we're just so excited to have you on the show. Welcome.

Thank you so much. I'm very excited to be here as well. I'm a big fan of the show, you might not feel like I'm jumping off my chin. It's like,

I wish everybody would get online and like, look at the video with his smile is huge. So I mean, I think the first thing that we would just like to know is your story. And it's always great for us to talk to a founder because you saw a need, you stepped into the gap you have, you know, it's really a seasoned organization. Now, you've been in business for 12 years. So tell us about john Pierre, talk about how you What led you to this point today?

Well, you know, I'm from Haiti. Haiti, runs in my family runs in my blood. What actually started Caprica was when I was nine years old, I came to United State, and I was placed in the fifth grade. And while in the school yard, the kids were teasing me call me Haitian, this Haitian that HBO Haitian body order, go back home, both people you have HIV, nine years old, was all of that about. So that was the one the nights in Mexico, 90 errors, you know, magic just came out was positive everything. But there was a lot of Haitian fleeing in to Florida, via boat. And a lot of them were coming in, and people were saying that they had HIV, they had AIDS. So that became the stigma around that time. So all of the Haitian kids, you know, were getting bullied the same way me I didn't even speak any English. So I didn't understand what that meant. What was meant I find out what it was like, Oh, no, I don't know. I don't have HIV. That's not what my mom came to United State, we came for a better opportunity, better life. In fact, I was living in poverty in Haiti, I had all my friends, family, I was good. But I said, Okay, you know, what, if that's what you want me to do, I am going to go back home to Haiti. But I'm going to go back home to Haiti after acquire this education, make back home at a better place, more productive place to live for the people of the community. And I said, once I'm done, I'm going to clear an organization that's going to provide jobs, because I got nine years old. I know, Job was the number one reason why he's leaving, and he will live in Haiti. So this is what leads me

to Caprica. What a wise, individual, young young man, you're,

that's an incredible lesson of you can either get mad or you can get active. And I love that you had this goal, even from such a young age, and you wanted to give back. And I just think the story is very, very interesting. So thank you for sharing

that. Well, I feel like to, at least from the outside perspective, which y'all are trying to do seems so difficult, you know, in a lot of ways, and I think understanding the infrastructure of Haiti, you have to have a appreciation and understanding for how difficult it is because to be hard to do in America, but to do it in a country that doesn't have the infrastructure either. Would you kind of cast a vision for how y'all serve and what that looks like, in the kind of landscape of Haiti today. St. JOHN,

you couldn't hit the nail more shoved on the head. The name of capital K means an act of courage. And the reason for that is because I knew to do work in Haiti, you had to have that much courage because it's Not an easy place to do any work in. So I set up the lanes to represent that. So anytime that somebody feels like myself for like when there is no exit. So I've always said there is no exit plan isn't after 911. You know, with my career in public health, I've learned a lot of skills, work with emergency departments Department of Health of New York City and so forth. I could have easily created a Catholic kid in New York City. Easy, but I would have been too easy. So I choose Haiti, because that's what was the most needs. And it was the biggest challenge. And of course, it was my childhood dream to have something back in Haiti as well. But that is that is it, it is not an easy place to do work in whatsoever.

Well, we're so proud that you're there. And this is truly the hard work. And it's just, I think about kids growing up and they say, I want to be president, I want to be doctor astronaut. And here's john Pierre saying, I just want to go back and get back to my people create jobs and make life a little bit better. So can you kind of give us an overview of what capper care is, how you mobilize your teams and what they're doing to provide this community health infrastructure for these 20,000 individuals.

Yeah, well, Caprica is a global health organization, Haiti is the start is not the end. So Haiti is where we're going to start our model and then be able to replicate not only the work from in Haiti, but to replicate what the world would need for public health. So the way we started, the cat capital was sooner as soon as I finish getting my mph in 2009. When I went to Haiti before the global research, two years prior, I did my whole dissertation on Caprica. And then to the NIH, when I started the organization, it was just literally a pen like this and a notepad. So I interview a couple of the leaders in the community with a whole needs assessment. Having gone there, I lose my the deficit, but I didn't want to go off what I know. But after interviewing folks, he realized, wow, this place has a lot of needs more than I actually expected. And here I am a pen and a pad zero budget. How do I start? Well, I start by talking with the young folks, those who finished college graduating, they had no job, no experience. And I said, here's an opportunity for us to change, hey, you say you want to change your community, you want to do better? Well, here's an opportunity. And I was very honest with them from the from the get go. So we did it as a school based health program in 20. folks to do health education, because I knew health education was curriculum training, you didn't have to have a lot of money to start, right. So instead of doing this health education in the schools, we slowly expanded to do in other health education in the community. And now, as I'm navigating this ship, I'm learning about partnership fundraising, and it's how I do my fundraising and bring some funds in and slowly but little we started training the staff hands on, all they have to do as requirement was basically be able to read write Creole, not French read and write Creole because crale is the main language of the Haitian folks, only 6% of the Haitian population really speaks French. And I wanted to do, I wanted them when they were doing their education to be able to do to anyone who would understand every Haitian speaks Creole, but not every Haitian speaks for understand French. So I want that eight year old person who then go to school at all that when they speaking that they can understand what was going on. And at the same time, they also had to have the desire to want to change their communities, because they start with a desire, then reputation, you have to have a clean reputation. So every single person was bested. But actually, other people don't want to know about this person because they live there. So you couldn't hide. Right? Doesn't they live there. So here's how we basically started to mobilize the organization. And then from that point on, we started to bring in the other health services, like the medical health services, realizing that 70% of the community had no access to health services. In this, that's how I was able to bring in doctors, volunteer nurses, and then sort of to do more prevention, more mental health, more development, and then integrate youth in a program as well.

I mean, the theme of this has got to just be courage. I just see it in everything that you're saying. And I love that that didn't back you away. And I think the people that you're recruiting with you weren't afraid, either. I mean, they had to lean into their courage. And it's something that you have to find within you. And so I love this, this story that you really mobilized a grassroots movement. It's been a very difficult year in Haiti, there's been so much political dynamics and the assassination and our hearts have just been breaking for the community of how do you process that? So I also think through the lens of courage for everybody in the community right now that's having to, you know, wake up and try to do the best for their families. Could you kind of paint a picture For what is life like that right now? and How are y'all facing? So much of the turmoil that's happening

is in Haiti is a is a hard place to live in. The daily living condition is hard for every single person in he. And I say every single person, I don't care if you were in a government, where if you want the richest person, the big big businessmen, every single person, because they are daily going through trauma. So the poor person can't figure out where the next meal is gonna come from. But the businessman doesn't know if it's the right man, I just, you know, start immediately today, and then Renaissance to their own business as well. Right, and threats happens all the time. So people are always nervous, always, you know, high level of being on alert anxiety, which is why also we started the whole mental health and wellness program as well. So every day is a hardship. So every single person because you have political instability, riots happened 2008 to the 19 was what is called pay lock lockdown country. So I tend to say, you know, there was no government running at that time for almost two years. So when 2020 happens, and you had the whole shutdown due to COVID, I said, Oh, Haiti was already ahead, because they've been doing this lockdown thing already. So you have hurricane political instability, people can't put food on the table, they can't send their kids to school, don't know where the next meal is gonna, you know, like I said, it's gonna come from every day is a daily hardship of, you know, traumatic events going on over there.

We were talking about this before we actually push play, and we have a tremendous heart for Haiti. Julie's been there, she has worked on the ground in Haiti, and and you were saying there is literally nine people in government right now that are running Haiti. And john Pierre has 30 staff members, like he has three times more people on his team, than the entire government of the country. And so I really appreciate you being really honest about trauma, I commend you and cheer that you added mental health into this conversation. And I just think the way that you approached it was so smart, and I can't help but just fall in love with this mission you pulled me in right away when you said, I started with a pen and a piece of paper and I just went in and listened. But I think one of the things I really love about your organization is that you folk, you have a very niche for saving women dying of cervical cervical cancer. So talk about how you're training locals to kind of become those community health workers so they can go and take care of their community.

Yeah, so we bought not so exactly what four years ago, um, in August 2017, we partner with prospect Goshen Rotary Club out in Louisville, Kentucky, I had done a presentation to their club, about our needs, and you know, how they could you know, how they can support ourselves for the past four years, they've been support and funding this local cancer prevention program. In fact, we just got a second grant with them to implement to mobile sites, to clinics to do cervical cancer, to add the South Platte of Haitian who live in Haiti, there are no basilico cancer, and had no it was the leading cause of cancer for Haitian women. So when we identify the need, we mainly got the support of the Rotary Club. So that has been able to really help us to, you know, to provide that services to them. And now, they are coming in on a regular basis and spreading the news to their friends, to their families to come and get screening. And so far, we have saved so many lives, where we are able to do both education and treatment, pretty much mean removal of cancerous lesion on the cervix as we identify them in their early stages.

And you probably never even thought when you started this organization that you would have an emphasis on cervical cancer, but I love that you're just looking around and seeing what the need is and pouring into it, bravo.

Well, part of your story, too, is you are so talented at attracting people to what you're doing, you know. And like Becky said, when we found you on LinkedIn, you're just so infectious with your personality and you draw people in and I know that you've done such a great job of recruiting volunteers to power these programs. Would you talk a little bit about that? And then I also want to about board members. But let's start with volunteers. How do you find volunteers for the mission? How do you screen and get people deployed? I just want to hear all of your ways. You know,

I'm laughing so much, john, because my dream at one point was from Haiti, so to tell somebody you don't know the rules of soccer, how to play soccer, besides kicking the ball around to be like mind blowing. So when I came here, I found another baseball. So at some point, my dream was to play second base for the New York Mets. But when I got to Cuz I realized that may not do my high school, low league and all that other stuff. I'm five, seven pounds, you know, I have speed, which is great speed, great defense. But I'm probably be your best guide the best make my way tomorrow. So then I know about scouting. So I said, you know what I'm going to give up the baseball thing, let me focus on what I need to do for haidee. So scouting was a big thing for high school playing, coach will always say you never know who's watching, you never know who's watching, be on your best ever knows watching. So that always stuck with me by scouting. So now when I entered college, I started scouting who my classmates, my professors, in anyone I had conversation with, as a potential Blue Label for what I'm going to create as an organization, I love it. That's what I was doing. I speak to certain people and even to this day, I watch I follow people see what they about, you know, see who's honest, who's natural, who has compassion, who's just doing it, because they want to advance their career, or who's doing it because you know, what, their events, their career, but it also support the cause. So I'm very honest with both. So even when I went to Haiti, and I was talking with the staff on the ground, listen, here's the honest truth. This is how nonprofit work, we don't have any money. We don't have this. But I guarantee you, if you believe in this work, and you do what you're supposed to do, people will fall in love with what we are doing. And it was so important. And no one no one was supporting us to start. So you can't wait to have everything in place and be perfect to have everything and then I don't know, they need to see who's taking the initiative. And that's all about scouting. And that's how I recruit people by looking to see who they are at the core of themselves.

Take all my money, take all my money, john Pierre, you can have it all. I mean, how could you not want to be a part of that. And it's it's really about values. And I love that you're talking about that. And I just the scouting analogy is working for me, because I'm I'm a huge St. Louis Cardinals fan. And so that the whole baseball analogy is working for me. I don't know if it's working for john. But I love I love this idea of looking around. And it's really about building a network and, and making connections and then having honest conversations about what is your value? Is there an alignment here. And I would love to know how you put the volunteers in the right places, because I'm sure you're meeting with a lot of different people. And a lot of different walks of life. You could be meeting them online, you could be meeting them in person, you could be meeting them at your synagogue, or mosque or like wherever it is. And it's like, how do you put them in the right spot? We would love to know how you filter?

Yeah, the number one thing is, what is your interests right now? What are the skills that you present? And what does Capricorn needs. So I like to find that alignment between their answers and our needs. But every once in a while, folks will tell you when I don't want to do this. I want to try something new. And then so if it's something new, I see who within the organization is doing what they would like to try and then partner them with that person. But I'm always there to provide support. So you know, having such your own organization, I've had to learn everything social media fundraise, then grant writing, program implementation, program, development, partnership, so financials, tracking Excel, web, I've learned all these things. So I'm always worried about the extra support. But that's pretty much what I always look for. Because no matter what, even if you're not paying somebody, they get something back. That's something back, this could be as simple as happy of doing that work that gives them that extra pleasure, oh, wow, I'm doing something less impactful. So that happiness is worth more than gold. So I try to at least found was that they really want to do that is of interest to them, that would at least make them happy. So that's what I look for

ahlan tears are just the lifeblood of our organizations. And there there is, we've talked about this many times on the podcast, there is a cost to having a volunteer, whether you're paying them or not. And so the way that you treat them the way that they're getting so much out of the experience is so important. So thank you for reinforcing that.

Yeah, I love all your advice. And I think it also leans into the idea that we do as nonprofits have something to offer if it's even if it's not money, you know, it's his thing that really you can't get anywhere else. And I don't think that we think about that enough of, you know, feeling like you don't have something to offer that's okay, like you've got this opportunity to change somebody's life so

well. Absolutely. I tell folks, it's our job to help you. Listen, you have to be healthy. As long as you're professional. You want to do something come to me, I'm gonna find we can find you We know what you can do to contribute because we have full organization, there's an in almost every area that you can imagine.

Well, such sage advice, would you kind of talk to us about your approach with board members? So I mean, you're deploying people as volunteers in country, what are you looking for in a board? And how have you recruited that talent?

Well, remember I said by so in the class, right. So my board members, all my fellow professors.

Oh, that's pretty smart. Yeah. Because I realized that Wow, well, again, it's about experience. So when I graduate, I won't have their 2025 30 years of experience. So why not look at them? Look around since who already has that? So that's how I started to recruit my board members. So three of them are now on my board, because they already had, in fact, one of my board members was my professor when I was doing my whole dissertation. And she had no idea. She had no idea. The feedback she was giving me was exactly me mapping out Kappa key. So it's later on, when I was interviewing, you know, recruited an asset. Professor, Barry, I would love for you to be on caprock. Yes, boy. And then I was explaining to you what is applique and everything else. And she was like, she was mind blowing. She's really helpful when we were researching everyone. That was caprican. That's a cool story. And I think that's a really good tip for anyone. I mean, I don't think you have to go find CEOs for your board. Look around, look at your experts who's really passionate. It's like really about alignment. And so I wonder about how do you foster community when you have a global board or a global team? And because once you've recruited them that's there, they're going to give them great experience. But how are you going to create that connectivity? And if you want to answer that in different parts with board and your staff, that's great.

Yeah. So what I look for is deficit within the organization. skills that they can actually bring, of course, you know, you want to recruit board members that really have network, right, because your network is your network. But we are always looking to recruit folks who you know, who are well connected, and really help us to build capacity. But communication is everything. So before, before this whole COVID-19 zoom experience, I was using WhatsApp, WhatsApp, Google Drive, to you know, to connect on spreadsheets, or in real time working on documents, and everything. So I had everybody lined up on WhatsApp groups to actually help with my communication. When zoom came in, it really wasn't an open word even more for us, because now I have board members in different parts of the world, and different part of the US. And I also we also have volunteers in different parts of the world, in different parts of the US as well, I mean, from people that are in the UK people or India volunteer committee, you know, join our board from different state because now you really didn't have to have the monthly meetings, face to face or the monthly phone conferences now for us to just come together and zoom and have these committee meetings and have these board meetings and so forth. So communication was the biggest thing for us. With our we should add to folks in really keeping them engaged and mean that they get engaged again, you find out what is the main project that could be of interest, the devil. And then you again, you align them with that, and then you provide additional support. So now our staff are able to Haiti staff are able to connect with by us staff in our international staff. And that is because we last year, were able to finally get internet access on site at capital K, that was mind blowing, because we are in rural Haiti. Firstly, we have electricity now you will have an internet. So luckily for us, you know, we are we have electricity that was right at one of our office, but we also have solar panels and everything. But we weren't able to bring the internet access on our site. So it really transformed how we not in trainings to the staff. How do we do meetings now I can join in meetings, any given day, I can also invite them to present to the board, also invite them to join the committee and have that kind of level of dialogue. So technology has really also really helped us a lot in how we communicate our team, both abroad. And also in Hey,

I want you said something and I don't want anyone to miss it because I thought it was super important. But you said communication is the most important thing for us. And I would support that. And I would say anytime that you are working with board members or volunteers, there are two secret sauces for engagement. It's constant and regular communication, and its impact and defining impact. And there's other things of course that go with it. You No wait, as you're communicating, you're thanking them. You're telling stories. But I, I want to say that if you're starting out right now and you're thinking about retooling your board, retooling how you're going to build volunteer engagement, think about a really solid communication plan that can keep updates going. I love that you brought WhatsApp up. We've heard that a couple times on the show with global and international organizations that use WhatsApp. And it's so cool because it's simple, and it's real time. And you can actually talk to someone who's in the field who could take a picture of video or send information about something that's happening on the ground right now. And so it's just I love how digital and technology has pulled us all together, and community and i and i really pray that it creates more vibrancy, and more success for you all. Thank you. Absolutely.

Well, I love that you grew up, you know, learning how to do this. At the same time you're building it, you're learning how to run a nonprofit. So you've had to have some transformative experiences watching philanthropy take this idea into an actual mission on the on the ground, would you share one of those stories that really stuck with you that really shaped Caprica to be what it is today?

Well, you know, when it comes to philanthropy, I was about five years old, and I was walking to school. And there was this gentleman was sitting on the side of a house, and this big tree was, you know, right in front of that tree still there. And I'm not sure if the gentleman is there anymore, because he was already older in age. And he had to put a bone in his hair. And he was asking for money. And I had just gotten a 50 set from my grandma, because he shows me about 50 cents to go to school. And I saw the lie. And I said, Wow, he's asking, Well, I say you know what, I have good credit with all the local merchants, I can always buy credits from them. So I wish in my pocket to get the 50 cents, like give it to the guy, that feeling of giving him that money stayed with me for a long, even now, as you say I got all these goosebumps. And I said, Well, I think I just made his day, at least you can buy something, I can buy something of credit, my grandma will just pay later. And that's how the whole good deeds of always helping for me really started to flourish more and build within me. So that's the idea of, that's how I got my start for philanthropy,

to take it because I'm crying.

I know. That's the power. I mean, we talk about it all the time that it's not just the receiver. That's why we are so passionate about getting people involved at any level, because the impact is always talked about on the receiving end. But we believe it's transformative for the giver. And so getting more people involved in philanthropy at any level changes people. And I love that that happened for you at the age of five. Wow,

I think there are a lot of us in the sector who are there because we love that feeling of what it feels like to drop those two coins in somebody's bowl. And I love that at five years old, I can tell how hard wired your empathy is for you to have that awareness to think about that. And then to understand that doing that enhanced your joy is such a seminal moment, at five years old, I don't know that we've had anybody that young that's talked about a story that profound at such a young age. And that was truly beautiful. And it just to me is a very full circle moment for where capricor is now and to say I think I hope the sky's the limit for your organization. But even the way that you've been able to scale past, it's almost like you had two quarters when you had a pen and a piece of paper, trying to build this from nothing. And what you've been able to do is nothing short of extraordinary. So it's another incredible story, you know, that we are blessed and honored to have on this podcast of anybody can be a light to anybody else, all you need to do is reach in your pocket, pull out whatever it is that you can pull out if you don't have anything to give financially, go and actually do. So thank you for that. JOHN Pierre, you've listened to the show, you know that we finish out all of our discussions with a one good thing, what's your one good thing to offer to our community today?

You know, for the longest. My one good thing has always be expect the unexpected. Because when you expect the unexpected, you will always be ready for whatever. So that's always been my goal to and this year was last year with COVID and how everything has evolved and has changed a lot of things that we had already put in a strategic planning that we would do, you know, amount of goals that will reveal which which all of those things change. So even every day as I plan I always also plan, expect the unexpected. And that way whatever comes to you, you could pivot you could navigate And do what you have to do and all of those things to happens because you know, my love for playing baseball, sometimes you would expect that, oh, this team is still weak, you know, you're gonna score turn around. And next thing you know, you get, you know, you get it handed out to you. So you didn't expect that. So I'm always humbled in that sense of expecting the unexpected. So therefore, I'm ready for whatever.

That is an incredible lesson in being flexible. Because I will tell you what, what we've witnessed, especially in the last year and a half is the organizations that have this rigidity to their strategic plan, it's very hard for them to roll with the punches and pivot when something comes at them. You are an organization that people could learn from, because you've built your entire plan because you have to, on being flexible and having to roll with whatever comes at you. So I think that was a great one good thing.

I just keep thinking y'all did all this without Wi Fi. You know, I give you I can't even you know, I honestly give such privilege

that we just don't even think about those kinds of things. So you're our hero.

Yeah, there was a lot of quantum cause at the beginning. Let him call it costs $5 calling cost $10 calling call it 20. It adds a very a lot of bad. Okay, it changes our whole world.

calling cards.

Well, yeah, you know, how can people find you john Pierre, where's the best place to connect with you? How can we connect with cat prepare?

Well, Kappa kit is at Caprica. We on everything on Facebook, LinkedIn, AG, Twitter, YouTube, Caprica, you find it, you're going Google, you just put catholiccare, we just pop up,

there are going to be someone or somebodies who've listened to this episode, who are feeling very convicted by the plight of our Haitian friends? How could we're talking about volunteers? How could somebody get mobilized to either be a volunteer help Haiti right now? What What do you need? What does your organization need? What is the Haitian people need the most

right now is meant to help support I would say, schools about to open we have a robust, robust, you know, school health education program, also focusing on providing counseling to the students on the school site that's going to open in September. But right now everyone is going through the crisis, the trauma. So if you go on our website, you will actually see you know, a link to donate to our mental health program. And that will provide a lot of the support, we have about five counselors who are doing the home visit with the whole community assessment with right before COVID-19, three quarter the people didn't even know about COVID-19. And awareness Did you know kill them. So that creates anxiety, then you have the killing of a president leave a whole country devastated. So people don't know, you know, how they going to have their next election, which is supposed to have an exit timber, you are already in August. So it's a whole lot of upside down. mental health support is the number one go to right now. So no one wants to support us. We do have a lot of needs. But I would definitely say support our mental health program on our website, do a donation that'll support us to be able to employ and train more community health workers to do the work that you like to do, but they can do it hands on with your support.

I mean, there's your elevator pitch right there. And that's it capper. care.org, you can go out and make a gift there. And I also want to say, Bravo, I can't help but geek out on the marketing just for a second because your home image when you come to Capra cares website, immediately has a beautiful face. And it says our vision is held through acts of courage. Get involved, boom, right there. The first call to action is a call for volunteers. So Bravo to you. And we couldn't be rooting for you anymore. You're doing incredible work. And we're just here to amplify it.

Thank you, Becky. Thank you, john. Thank you, Julie. It's been an honor. I really, really appreciate you guys. Thank you so much on behalf of Kappa kit and everyone and

it's our honor. Thank you so much.

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