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LSG Coaching Call 3_2_23
Speaker 1
Okay, let's see if Janice replied to this. Oh okay Janice thumb are you here Tom? Sorry Janice Tom.
Unknown Speaker
Try to stop my screen for a second. Let's see if Janice is here if Janice if you're here let me know in the meeting chat
Speaker 1
I don't think I see you. Okay. Well, if she comes later we'll answer her question because she didn't submit anything. She just said she wanted to review. So there's nothing to review there. So we'll jump to the next one.
Speaker 1
All right, we have Casey rozanski up
Speaker 1
what's going on here? Oh, that's so bizarre. Okay, so she
Speaker 2
Hey, sorry. Yeah, that was mine. I actually ended up resolving the conversation.
Unknown Speaker
Thanks for submitting your way.
Unknown Speaker
If you have another one, let me know.
Unknown Speaker
Yeah, let me I'm sure I do. Let me look through.
Speaker 1
Okay. So I'll go to Trish and then come back to you. And if you have one, I'd love to help you.
Unknown Speaker
Alright, rate.
Speaker 1
Trish, you are up. If you're here you can take yourself off of Oh, yeah, you There you are. You okay? Pin. Fantastic. Okay,
Unknown Speaker
I'm off mute.
Speaker 1
Yay. Awesome. Okay, I'm gonna go ahead and jump in.
Speaker 3
Okay, you know, that one is not I had sent to and then I was trying to empty that form. So I must have emptied my conversation off of there.
Unknown Speaker
Oh, bummer. Do you want to resend it to me right now?
Speaker 3
Um, you know, I would have to type it all in again because I there's one down below.
Speaker 1
Yeah. What we can do instead is if you just want to, if you feel comfortable, you can just share your screen and go to the conversation. So I'll go to Amy's since this is in here, and then I'll come back to you and Casey. Okay, sir. Great. Oh, you know what, I forgot my water in the other room. And if I'm going to talk for an hour already my water Hold on one quick second.
Speaker 1
Right 
I'm ready to go now. Here we go. Perfect. Okay, so we have Amy Foster. Her I helped statement I help women who struggle with burnout find natural energy and motivation. In order to achieve their mental, physical and spiritual health colts business, I help passionate working women who want to make an impact while being compensated. What they deserve create a life they truly create a life truly of worth. What do you sell? Modere health, wellness collagen. What did you do well I feel like I did well relating and exploring the impact. I was trying to decide if I should bring it back to the product but didn't know how to pivot back to that. I was also wondering about how I handled the time objection. Great. Let's jump in. Hi, Jackie. I appreciate your response. My question about questioning if becoming a therapist was the right choice in the in the therapist supporting therapists group what is your current role as a therapist? Okay, I'm an LPC I have my own private practice. I'm virtual and work from home. Some would probably agree that it's the best case scenario but I'm over it.
+3
I'm ready to go now. Here we go. Perfect. Okay, so we have Amy Foster. Her I helped statement I help women who struggle with burnout find natural energy and motivation. In order to achieve their mental, physical and spiritual health colts business, I help passionate working women who want to make an impact while being compensated. What they deserve create a life they truly create a life truly of worth. What do you sell? Modere health, wellness collagen. What did you do well I feel like I did well relating and exploring the impact. I was trying to decide if I should bring it back to the product but didn't know how to pivot back to that. I was also wondering about how I handled the time objection. Great. Let's jump in. Hi, Jackie. I appreciate your response. My question about questioning if becoming a therapist was the right choice in the in the therapist supporting therapists group what is your current role as a therapist? Okay, I'm an LPC I have my own private practice. I'm virtual and work from home. Some would probably agree that it's the best case scenario but I'm over it. 
Unknown Speaker
That's funny.
Speaker 1
I 
can understand that. I'm remote as well. But do you struggle with the high demand and productivity expectations? What would you say is your biggest struggle with air right now? Hey, I think I may just need to restructure my schedule. I wanted to have as many days off in a row as I could afford. So I've been seeing eight clients back to back. Ooh, that's a lot Monday, Tuesday and Wednesday for the last couple of years and I think the long days with no breaks that exhausts me I also probably need to raise my rates because I've never done that in the nine years I've been in practice. I definitely have a similar schedule. It can definitely be hard some days but I do enjoy having more time off in between. It's definitely helpful to find outlets here to find a good balance are you finding that you're able to make good use of the days you have off and use it to recharge
+2
can understand that. I'm remote as well. But do you struggle with the high demand and productivity expectations? What would you say is your biggest struggle with air right now? Hey, I think I may just need to restructure my schedule. I wanted to have as many days off in a row as I could afford. So I've been seeing eight clients back to back. Ooh, that's a lot Monday, Tuesday and Wednesday for the last couple of years and I think the long days with no breaks that exhausts me I also probably need to raise my rates because I've never done that in the nine years I've been in practice. I definitely have a similar schedule. It can definitely be hard some days but I do enjoy having more time off in between. It's definitely helpful to find outlets here to find a good balance are you finding that you're able to make good use of the days you have off and use it to recharge Unknown Speaker
Okay.
Speaker 1
Unfortunately 
use those days off responding to emails doing billing notes, scheduling, I wish I could hire a VA. Yeah, I wish I could get rid of that administrative stuff. Do you find it Do you find it and is using taking up all your extra time? I mean, I probably spend two to three hours a week just responding to emails and calls. And then another couple of hours with everything else but it just feels like I'm doing it all of the time. Constant constantly. Yeah, it really is a lot of time and more than than expected outside of work hours was a big part of why I was feeling burned out. Do you ever feel like the path to becoming a therapist would lead you to be burnt out? Actually loved this job for several years. I never started to feel burned out even when I was seeing 30 clients a week until I had my son four years ago now my anxiety cripples me. It's too bad. Wow, I couldn't even imagine how hard it would be to have a four year old on top of all of that. I notice my anxiety was worse when 
I was more burned out. A big thing I realized is that it wasn't given enough time back to myself. So I could be there for my family. What do you think you would do if you had more time? Yes, that's the whole talk about self care. I forgot about that. I've had a hard time being present the moment when I'm with my son or husband because my mind is so anxious about my business. I wish I could just go away. I'm trying to manage it best I can. But that's a bit that's a problem compartmentalizing.
+4
use those days off responding to emails doing billing notes, scheduling, I wish I could hire a VA. Yeah, I wish I could get rid of that administrative stuff. Do you find it Do you find it and is using taking up all your extra time? I mean, I probably spend two to three hours a week just responding to emails and calls. And then another couple of hours with everything else but it just feels like I'm doing it all of the time. Constant constantly. Yeah, it really is a lot of time and more than than expected outside of work hours was a big part of why I was feeling burned out. Do you ever feel like the path to becoming a therapist would lead you to be burnt out? Actually loved this job for several years. I never started to feel burned out even when I was seeing 30 clients a week until I had my son four years ago now my anxiety cripples me. It's too bad. Wow, I couldn't even imagine how hard it would be to have a four year old on top of all of that. I notice my anxiety was worse when 
+2
I was more burned out. A big thing I realized is that it wasn't given enough time back to myself. So I could be there for my family. What do you think you would do if you had more time? Yes, that's the whole talk about self care. I forgot about that. I've had a hard time being present the moment when I'm with my son or husband because my mind is so anxious about my business. I wish I could just go away. I'm trying to manage it best I can. But that's a bit that's a problem compartmentalizing. Unknown Speaker
Okay
Unknown Speaker
okay. What I've been see the transition here
Speaker 1
can 
really relate to that in regards to being mindful because I'm in my own head all the time. I found a new way to help with the burnout and slow down the goal of having more control over my time. I really love sharing with other therapists. Would you be open to hearing more about the other vision that I'm working on? Oh, what have you found that works for you? What I've been doing is helping other passionate women who want to make an impact can you use your eye help statement from I feel like it could be something that may be a good fit for you is something that resonates with you. I'm not taking I am not looking to take on anything additional right now. I have too much going on in life
+1
really relate to that in regards to being mindful because I'm in my own head all the time. I found a new way to help with the burnout and slow down the goal of having more control over my time. I really love sharing with other therapists. Would you be open to hearing more about the other vision that I'm working on? Oh, what have you found that works for you? What I've been doing is helping other passionate women who want to make an impact can you use your eye help statement from I feel like it could be something that may be a good fit for you is something that resonates with you. I'm not taking I am not looking to take on anything additional right now. I have too much going on in life Speaker 1
okay, I think I can make that change to my schedule and find the time to actually do it.
Speaker 1
Okay, 
I'm just wondering if you did have time would this be something that you would be open to I would still love to share with you if the timing doesn't work out, okay, so I can see exactly why you wanted to pivot back. So what I probably would have done is so first of all, I'm not sure if I would have led initially with the business opportunity on this one because if somebody is so crippled for time and super overwhelmed the idea of adding anything to their plate from the get go is probably going to feel impossible. And so what I would have likely done here has gone directly to the products instead because if she's not taking care of herself, she's feeling burnt out. Like I would have gone product first with this one. Let her find the ease and the joy in the products and then gradually talk about the business opportunity. I think that probably would have been a more effective strategy just listening to what she's struggling with. And then in terms of how you pivot back, it's a great question is your last message here? I will just go back and say hey, Jackie, you know what, Jackie, I was thinking about it. And I think what's a bigger priority for you right now is just to allow yourself some some self care and indulgence, and I have a few things and then you can share your product statement and go back to it. So I would just track back and say hey, you know what, Jackie? I was thinking about it. I think I have a better idea for you, because that's really honest and open and not salesy, and I think you'll have successful with that have success with transitioning back that way. So that's what my recommendation is for that one. Right? Awesome. Okay, so I'm gonna go back to the two others. So let's see here
+2
I'm just wondering if you did have time would this be something that you would be open to I would still love to share with you if the timing doesn't work out, okay, so I can see exactly why you wanted to pivot back. So what I probably would have done is so first of all, I'm not sure if I would have led initially with the business opportunity on this one because if somebody is so crippled for time and super overwhelmed the idea of adding anything to their plate from the get go is probably going to feel impossible. And so what I would have likely done here has gone directly to the products instead because if she's not taking care of herself, she's feeling burnt out. Like I would have gone product first with this one. Let her find the ease and the joy in the products and then gradually talk about the business opportunity. I think that probably would have been a more effective strategy just listening to what she's struggling with. And then in terms of how you pivot back, it's a great question is your last message here? I will just go back and say hey, Jackie, you know what, Jackie, I was thinking about it. And I think what's a bigger priority for you right now is just to allow yourself some some self care and indulgence, and I have a few things and then you can share your product statement and go back to it. So I would just track back and say hey, you know what, Jackie? I was thinking about it. I think I have a better idea for you, because that's really honest and open and not salesy, and I think you'll have successful with that have success with transitioning back that way. So that's what my recommendation is for that one. Right? Awesome. Okay, so I'm gonna go back to the two others. So let's see here Unknown Speaker
all right, Casey, are you ready?
Speaker 2
Yeah. Okay, so I'm not thinking I was gonna be in the hot seat today. Maybe what I got out of my pajamas. But
Speaker 1
you know what? I'm still in my workout clothes from this morning. So there we go. All right. Good. All right. So can you please share your screen or whatever way you want to?
Speaker 2
Like starting to feverish, feverishly? Like send them to you? And then I heard you say share screen. I was like, perfect. Perfect. Yeah. Oh, now my toddler is going to have a meltdown, of course,
Unknown Speaker
because why wouldn't Why wouldn't he or she? When you have your turn right
Speaker 2
right. Okay. So can we do this? Okay, so a little bit of background. This is somebody to high school with. We so like haven't like literally seen her in person in 20 years. But we have daughters that are similar age. So we kind of reconnected through pregnancy. Because I was like, this goes we could go wave. Oh, gosh. Yeah, we don't want to go that far back.
Unknown Speaker
Yeah. Don't make me read all those.
Speaker 2
Actually, so I did send her sample so it looks like March. I sent her some samples and so here she's saying I dab some on last night. It worked really great. We have talked recently though, don't worry,
Speaker 1
this isn't like remind me what you're selling. Okay, sorry.
Speaker 2
So I'm with Young Living Essential Oils. Originally started talking about like oils for her daughter. For just like fustiness Getting in like a good sleep routine.
Speaker 1
I love Young Living. I just got more in the mail. They actually shipped me my wrong order. And I and I was like oh hey, you know run one and they let me keep all of the stuff from the wrong shipment. And then I got my order. So I kind of want at the end.
Speaker 2
Yeah, that's happened to me like once before and it was very magical.
Unknown Speaker
I was like, I'm not upset.
Speaker 2
Couple minutes, okay, I bought some fruit snacks. Okay, that'll do it for him. Okay, one second. Okay, so I'm saying like peace and calming. That's what I sent her. I said, it's great. I love that one. That it was Black Friday, yada yadi so then I'm trying to like reengage the conversation. I said, Happy New Year. It's been rough.
Unknown Speaker
Anything?
Speaker 2
No. So she has not bought anything. So now she's saying we're just talking about daycare, Happy New Year's, yada yadi kids and emotions, trying to get to a little bit more. We're just you know, complaining about kids. How difficult kids are. Okay, and so then then I got desperate and weird. You Oh my god, you're so funny. So like she just like left a little hard on something. So then the 16th of January. I was like, Hi ready to get some high quality oils in your house? Can we have a quick FaceTime to go over some starter options or I can send some here? Nothing. Yeah, so then I said okay, let's back up. What issues slash problems are you looking to solve? Or or what can I improve for someone in your family? And it's been crazy and I got really excited cuz she was like, I was talking to a friend about the calming blend because her baby doesn't go down without fights, crying, crying and I said all the moms need peace and calming, which is very true. And I said there's also a whole line of kids oils and then I tried to get back into problems. I said, I'm sorry work is so busy like what breaks and vacations do you have planned? So trying to get into that, like, you know, uncovering more problems? trips. I talked about my trip she talked about hers. Then I tried to bring the friend back up. I said I don't want to forget your struggling friend. Do you want to connect her with me or you could get started and then have her start with you?
Unknown Speaker
That was great, good job on that.
Unknown Speaker
Which she completely ignored. Okay. And we talked about first
Unknown Speaker
birthday days.
Speaker 2
Okay, here no here. She didn't go back to it. She said back to my friend. I'll look into the baby sense and let you know and then pass along her info. So then I sent the little kids bundle. Okay. Then nothing she didn't say anything. Couple more days past there was a sale 20% off or 15 off your first purchase. Then I'm still just like, buy something from me. So here I'm following up again. Here's February. Her little one had her first birthday so I popped in and said congrats. How did the party go? So you're now we're getting more recent. So party went well, how are things with you? Then I'm just talking about how my baby hated her first party. We're good. And so this is where we're left off. So picture so cute. Glad sciatic.
Speaker 1
Oh my god, Rebecca. This is like so where are you? Record either
Unknown Speaker
Hello, anybody else there? Was it me or Rebecca? Can somebody let me know in the chat?
Speaker 1
I think she were here. I was like, Oh, this morning lost everyone. Okay. Can you give her just a second to come back? Oh, she's gonna be so bummed. Alright, so not knowing if she's going to come. Okay, not knowing if she's gonna come back or not. I will just oh oh, wait, what's happening?
Unknown Speaker
Okay,
Unknown Speaker
I lost my internet I guess.
Speaker 1
That's okay. All right. So um, so this is share the screen one more time. All right. So Casey Oh, my gosh, I got confused here. Okay. The potential client is Rebecca. All right. Got it. Okay. So, first of all, I want to congratulate you on staying consistent and even the way that you talk about it, you're like, Oh, I'm following up. And I got desperate like, you're so sneaky and light hearted about it that like that's really going to serve you long term long term, because of a good attitude like that, like you're going to be very successful. So I just wanted to first acknowledge that second of all, that is a lot of back and forth to get a product sale. So I feel bad for you that you've had to work that hard to get someone to buy
Speaker 2
an oil, so that she still hasn't bought anything, right.
Speaker 1
About anything. So I think I would I think I would be do one more message that's pretty direct. And I call this sort of like the last call, last call note or the breakup email breakup? No. There's actually like a it's a real thing in sales where it's like, Oh, my God, I'm beating my head against the wall. My time is spent better with someone else who's willing to take action right now. So the breakup message that I would send would be something like this, like, Hey, Rebecca, like, I know, we've been going back and forth for months over oils, and I don't want to you know, keep asking you if you're interested in solving some of your common daily problems and frustrations with natural oils. So just let me know, or do you think that you will be able to purchase something this month to get started in that journey? Or I'm happy to just drop it and we can just keep connecting over kids and fun.
Speaker 2
I like that a lot because yeah, I was kind of like frozen as to like, what do what do I do now?
Speaker 1
Yeah, she needs to either buy a product or stop wasting your time, frankly. And it doesn't mean you she'll never buy from you she might see a post that comes up and change your mind in six months, but I don't want her to be like top of your follow ups is the labor intensity that's required?
Speaker 2
Yes. And that's good for me to hear because I do have a tendency to spend way too long on people. And I'm trying to be a lot better about like, Thank you Next. There's so many other people I can be helping. If you don't want it that's sorry for you.
Speaker 1
Yes. And, and they and the cool thing about social media is that they're still gonna see your posts your stories, so they might revisit in like a handful of months, but your one to one time is valuable, and we want to make sure it's been spent on the best opportunities.
Unknown Speaker
Awesome. Thank you.
Speaker 1
You're welcome. So go write that note. Let me know how it goes. And if it's No, it's okay. Because that means it delivers you space to go and find someone who's a better fit for you.
Unknown Speaker
Yes. Thank you.
Unknown Speaker
You're welcome.
Speaker 1
All right, Trish. Are you ready?
Speaker 1
Awesome. 
Oh, you're on mute. You're on mute trash. You're on mute. Fresh. She's really gone for it. Okay. I'd love to hear what she's saying. Trash you're on mute.
+1
Oh, you're on mute. You're on mute trash. You're on mute. Fresh. She's really gone for it. Okay. I'd love to hear what she's saying. Trash you're on mute. Speaker 3
Okay, sorry. Muscle listening. My god I can't find my screen here. Let me find it again. I'm sorry, wasting everybody's time.
Unknown Speaker
Nope. It just sometimes it takes a second No biggie.
Unknown Speaker
Okay, it's just
Speaker 3
how do you sometimes you get this little thing on the top and then moves over your? Well I'm gonna stop sharing and see if I can find that I'm I'm so sorry. That's
Unknown Speaker
okay
Unknown Speaker
okay, now try again
Speaker 3
Okay, so this is a former customer of mine she ordered a few years ago she wanted to lose weight and with health and wellness. She didn't try them products very long. We've She's actually my husband's cousin. So we talk once in a while. And I've tried a couple of times to get her back in. I've tried very transactionally so I've been trying to do more transformational so we were talking about her day off we were talking about books and things. And then I kind of got this problem question in here made any good recipes lately. She said her cooking has suffered happiness. It hasn't tried anything. So then I said I was gonna make April in a bowl has she ever made that she had that recipe she's gonna look it up. said it's good. Easy, healthy, tasty.
Unknown Speaker
Oh, that sounds good to me. I want that recipe. Yeah, I
Speaker 3
said 
you mentioned cooking has separate lately is this at one time, energy kind of thing or like you're too busy. She said, I think it's just laziness. I don't make a full meal anymore. I said I totally get that. This was my attempt to kind of acknowledge relate, share, just grab something. This is what I do. Grab something and but oh no, that wasn't it. So I said we have a our team has a coaching call. We've been talking about fueling our bodies. Would that be something she would be interested in learning more about? She said yes, she would I said I'll send you a link on Monday it's unzoom. And then she said oh I ball on Monday nights. And right about then I started getting a migraine so I just kind of pause the situation. So then I sent her a voice message the next day and then or that night and then the next day I came back and just typed out what I cuz I've asked her her goals and she wanted to lose weight. And I knew I think I might be missing something anyway so I I wrote this long 
thing then, because she said she was in for interested in more information. I said I know when I have put on some pounds, my legs feel heavy and my pants don't fit where as well. And I feel off eating is a huge piece of the puzzle. I believe God made our bodies to heal. You know, I'm all about helping women and our second acts encumbered with stress. That's my help statement. Can you relate? And she said yes. And then I sent this long voice message. So then I just recapped the next day. I wanted to recap the message from last evening. I commend you for your desire to lose weight. It's one of those things that sounds simple, but it isn't always easy. I mentioned the woman who made small steps by thinking everyday how would I help a woman live? How would I help a woman gate? Where would she Park How would she think? I absolutely believe you can lose weight by being disciplined and motivated and determined to do so. It won't be easy but I bet private small step a small step I can be done. I believe in you. I'm looking for the link to the coaching call. If you want more support than that coaching call I'm here for you. From my experience like I said I tried to eating very low fat or minus 20 to 25 pounds and then gained it all back there was not sustainable. Now I'm eating proteins carbs, fats losing I eat a lot of food. It's a new lifestyle and sometimes our bodies don't want to lose weight after they get. They don't want to lose weight until after they get healthy. We have sluggish metabolisms. It's our age, right? And we 
have some new things and just some new products I like if you'd like to chat about them and how they could serve you. I'd be delighted to do that. I think some of these things could jumpstart and be tools to transform your life does. How does this sound to you? And she said it sounds good. She has GERD and she needs to get her gut healthy. She gets discouraged and she quits I've lost weight in the past with Weight Watchers and after I gained it back. I joined again and can lose it. I've tried some other things where I've lost weight and gained it back I know I need to change my mindset. And the way I need an exercise I noticed an easy fast fix either. And I was sorry that she had that. And I talked to her about my terrible mindset and changes possible. Would you like but that because of what she said? I said it sounds like at this point we get on a phone call or zoom and talk about some possibilities with some time work today and she said it would not work but Monday what so I said great. I'd set up a zoom. So I did and then on Sunday, she said I'm sorry, but I'm going to have to cancel any for a while. Got some stuff going on that I need to take care of first. Hopefully I can get back to you in a while. So you know I just said Life happens totally. May God help you with those things. And let's look forward to chatting in the future. Let's keep in touch. But I just so now it's just like
+2
you mentioned cooking has separate lately is this at one time, energy kind of thing or like you're too busy. She said, I think it's just laziness. I don't make a full meal anymore. I said I totally get that. This was my attempt to kind of acknowledge relate, share, just grab something. This is what I do. Grab something and but oh no, that wasn't it. So I said we have a our team has a coaching call. We've been talking about fueling our bodies. Would that be something she would be interested in learning more about? She said yes, she would I said I'll send you a link on Monday it's unzoom. And then she said oh I ball on Monday nights. And right about then I started getting a migraine so I just kind of pause the situation. So then I sent her a voice message the next day and then or that night and then the next day I came back and just typed out what I cuz I've asked her her goals and she wanted to lose weight. And I knew I think I might be missing something anyway so I I wrote this long +3
thing then, because she said she was in for interested in more information. I said I know when I have put on some pounds, my legs feel heavy and my pants don't fit where as well. And I feel off eating is a huge piece of the puzzle. I believe God made our bodies to heal. You know, I'm all about helping women and our second acts encumbered with stress. That's my help statement. Can you relate? And she said yes. And then I sent this long voice message. So then I just recapped the next day. I wanted to recap the message from last evening. I commend you for your desire to lose weight. It's one of those things that sounds simple, but it isn't always easy. I mentioned the woman who made small steps by thinking everyday how would I help a woman live? How would I help a woman gate? Where would she Park How would she think? I absolutely believe you can lose weight by being disciplined and motivated and determined to do so. It won't be easy but I bet private small step a small step I can be done. I believe in you. I'm looking for the link to the coaching call. If you want more support than that coaching call I'm here for you. From my experience like I said I tried to eating very low fat or minus 20 to 25 pounds and then gained it all back there was not sustainable. Now I'm eating proteins carbs, fats losing I eat a lot of food. It's a new lifestyle and sometimes our bodies don't want to lose weight after they get. They don't want to lose weight until after they get healthy. We have sluggish metabolisms. It's our age, right? And we 
+1
have some new things and just some new products I like if you'd like to chat about them and how they could serve you. I'd be delighted to do that. I think some of these things could jumpstart and be tools to transform your life does. How does this sound to you? And she said it sounds good. She has GERD and she needs to get her gut healthy. She gets discouraged and she quits I've lost weight in the past with Weight Watchers and after I gained it back. I joined again and can lose it. I've tried some other things where I've lost weight and gained it back I know I need to change my mindset. And the way I need an exercise I noticed an easy fast fix either. And I was sorry that she had that. And I talked to her about my terrible mindset and changes possible. Would you like but that because of what she said? I said it sounds like at this point we get on a phone call or zoom and talk about some possibilities with some time work today and she said it would not work but Monday what so I said great. I'd set up a zoom. So I did and then on Sunday, she said I'm sorry, but I'm going to have to cancel any for a while. Got some stuff going on that I need to take care of first. Hopefully I can get back to you in a while. So you know I just said Life happens totally. May God help you with those things. And let's look forward to chatting in the future. Let's keep in touch. But I just so now it's just like Speaker 1
so you can't force people to do things themselves. So this is the thing, and I'm just like kind of on one today so so bear with me on this and you're gonna love this. All right. So I have like, I don't know maybe like 100 people in my own business. I'm supporting their businesses right between my own membership and my programs and all the things and this is the thing and I try really hard to write this on my copy of everything is that if you don't want to show up and you don't want change, I do not want you in my programs, my memberships my anything. Because this is the thing is we can be motivating, but we can only lead a horse to water we cannot force them to drink. Okay, and I want you to hear this because you did everything right. So this isn't a Trish problem. This is a problem, right? The only place to improve is to realize quicker if it's going to be a dead end so you can move on to a better more qualified lead. Right now I just
Speaker 3
said to people that kind of had really good conversations with them and they just kind of, oh, I'm too busy right now. And so it was just like, well, maybe there's a tweak or something.
Speaker 1
So the tweak that if somebody is using I'm too busy as like an excuse not to talk to you that's a different conversation right okay. You and I'll address that in just a second. If someone is truly unwilling to take any action to invest their time or money into improving something in their life, that is a debt, right? So we want to find that out as quickly as possible so that we can move on to somebody else who is more serious. passionate and aligned with your goals. Okay? But people can also just try to avoid talking to people by saying like, Oh, now's not a good time or I'm too busy or you know all the things right. So what my response usually is if I get like, oh, you know, I don't have the time or something like that. I would be like, Oh, okay, what are you focusing your time on right now? Right, and a lot of times that will squash it really quickly. So in my own business, someone will be like, Well, I'm you know, I'm working on my website or I'm you know, just trying to get more consistent with my content. I was like you're not hitting sales goals. And you didn't say anything about sales, I think you should shift your priorities. So, shifting priorities is the way to overcome the time objection, if it's appropriate, and it's someone that just doesn't see the opportunity, that their actions are misaligned with their goals. So I challenge those people and then if you if someone comes back and says, Oh my gosh, Michelle, but that's why I'm working on my website, or that's why I'm trying to be consistent with content so I can sell I said, Great, that's stage two, honey. First, we got to get you to consistent and calm and that requires you mastering sales, then you can go and tweak around with all these other things. Okay. Then it's like light bulb. They see you as an authority, a leader, a mentor. They know that you can help them and they're ready to take action. So that would be what my recommendation would be for you. Just try to get to know as fast as you can. Please man, if I have any gentleman here, okay. It to know is fast, because it will save your sanity. It will keep you energetic to keep going out and serving the people who want to be served. And it will help okay, this way I struggle with occasional migraines too and it's horrible. I think we're I just can't see and yeah, here they come but you thank you. Alright, so we still have some more time is but establishing they'd like for me to review you can just share your screen like we've been doing. If you want to just let me know in the chat, that would be nobody wants to show me Okay, how about Jen? Oh, we got to hand Kristin
Unknown Speaker
Hi, I'm not sure what to do how to do that.
Speaker 1
So at the bottom of the screen there see some says Share Screen. Got it huh
Unknown Speaker
okay. Just yeah.
Unknown Speaker
What is it say? Because you might have to give zoom.
Unknown Speaker
Probably could just some weird screen here.
Speaker 1
You can ask me that if you think you just want to like maybe give me background and then read the last two messages and I can try to help you.
Speaker 4
Yeah, sure. Yeah, not what's happening here. It's kind of vulnerable and look where I've like, you know, draw messages off. So this is from actually from the summer. Okay, um, I wanted samples, and I mailed her samples. And did you receive your samples? I did. I try them out. The products are nice, but the samples are released too small to know if I'm really going to like them. I'm with her dad and skincare samples are their travel sizes available to buy that might last a little longer. And they said thanks for your message and that you get preferred once a year usually around the start. of summer. Even though they're meant for travel and only lasts a couple of weeks just to change you really give it about 60 days. But that being said it's risk free to try a full regimen as we have a 60 day money back guarantee. They're not working for you. I'm sending a couple before and afters of people who had the same issues as you so that you can see their results and their testimonials. Hope this is helpful. So I sent her testimonials and the before and after pictures. No response and then I checked in
Speaker 1
one quick thing never send anything without asking a question at the end is like a nuance, but people really need to be told what to do. So if you did, then it's like conversation likely is dead. If you leave it with a question mark like a simple question at the end that could be like so does this sound like an easy way for you to get started?
Speaker 4
Right or what have you. Yeah, okay. Okay. Yeah, cuz I said I hope this is helpful. That's all I said.
Speaker 1
Yeah. Seems like a nuanced but it makes all the difference in the question mark.
Speaker 4
Okay, um, and there was no no reply. And I followed up. Was it a few weeks later? There's been nothing and then another couple of times. She just dropped off.
Speaker 1
Okay, so then you want to it's your question, how do I reengage with her?
Speaker 4
Well, I guess I know you said I think one of the previous calls it's like seven times or so. Let's see 234 and four and then like check how's your skin doing? Are you still interested? You know, and working on your sun damage,
Unknown Speaker
and she hasn't responded before.
Speaker 4
There's been yeah, I've sent four messages. Since I sent the before and after 1234 Now five actually. Just let her go
Speaker 1
unfriend her anything but what do you just write? If someone say says hello I'm from
Speaker 4
back and forth going on like oh you happen times but is that like more? Like back and forth? Seven times.
Speaker 1
Yeah. So I you did bonus one, so three. Okay. All right. That you have to conserve your energy and stay excited. Did you your business your business?
Unknown Speaker
Okay. I did that.
Speaker 1
But you know what good for you like to be in that business you'd like that. I would just, it's just you start to learn when it's a dead end and you need to move on.
Unknown Speaker
Okay. Okay. Okay.
Speaker 1
Yep. Awesome. Thanks for jumping on. All right, let's see here. Okay, so you've got a question here from Tracy. I've been keeping in touch with people for months and months checking back in or sending them encouragement. Am I hearing you say that you should let people go if they consistently show they're not interested in what you're offer? Absolutely. 100% and this is like, I guess this is the theme for for today's call. And absolutely let them go big once again on on more on people who would be interested in products or building your business. And from a mindset standpoint, if you keep knocking on doors that aren't responding, you're gonna get discouraged really quickly. So the best way is to start over fresh conversations. Get excited again. And get to it Kevin said, Kevin, I like your comments. By the way separating wheat from the chaff. I love it. Let's see here. She calls it reenact the dead and move on.
Unknown Speaker
That's so good. I love it.
Speaker 1
Yes, exactly. So Kevin brings up us using Project broadcast or any other one to one stops your Do you ever mess up Breen? Okay. Do you ever message them not a product Hey. So are you are doing blank? Absolutely. Like that's all we're building. And so if you're just trying to build a relationship and open the door for conversation, you can do that. Absolutely free and I would encourage you to to not always be talking about your products because you do have to build that relation from that rubber. Honestly, they're too long, you know.
Speaker 5
So real quick. My question is, if he hasn't responded to my messages, sometimes I'll just message them not about my product. Yeah. And then they will respond to that. And then can then go into the
Speaker 1
perks. Yes, you can absolutely use that as a strategy. But if you risk chasing people does not feel really good to me. Right? So and I think that it ruins most mindsets, and it's really consistent when you have the feeling of chasing. So what I do is with my magnet know when it's done and wanted, and I want to mention actually before your social media, reengage them when they're ready. That is my preference and that's how I keep myself at a high performing but that requires you're constantly engaging new leads building your audience and seeing other opportunities. But my The goal is to know as quickly as possible or you know, alternative Yes, right. Awesome. Awesome. Any other questions?
Speaker 5
Well, I had a question. About like, if people say no, yes to the business. I've noticed that if I like what Bob talks about, like helping them outside of what you you know, in different ways, like loving on them in different ways, but I just wanted to hear your thoughts on that.
Speaker 1
So if they say no to the business, I would down sell into the products. So if they if it wasn't someone who's already buying products, then I would offer products if they are buy or if they are already buying products but aren't interested in the business and they tell you that outright, then I would still once again keep them on Project broadcast and then also your content and they may change their mind and it's okay like if they say no I'm not interested in the business and then you see a major life event happen you can reconnect and be in reoffer it or if they say I'm not interested, I'm too busy. And you can follow up in like four or five months and say, Hey, how's your workflow? Do you think you have an extra few hours to build the business on site now? So it's all going to be off in a one in a one Kate like case by case scenario. Yeah, yes, awesome. Caroline. People don't like to be chaste. Give them space and share from time to time. Sometimes they come back, especially if we're unattached 100% I actually did a post in an email. This week about detachment and basically detachment of the outcome and operating from an abundance space is the most attractive thing you could do in marketing, right marketing and sales. So if people can sense you need them, they don't want you. If they can sense that you don't need them, then they want you. Right. So it's really, really powerful. It's not something you can master instantly, but I encourage you to always think about that. Is this energy from scarcity or abundance and always operate in abundance and you will have more success? Absolutely. Thank you, Caroline. Or Carolyn. Okay, awesome. Does anybody else have anything else?
Speaker 6
Hey, what's your top like sales book?
Unknown Speaker
I mean, you haven't written one yet, right?
Speaker 1
Not yet. Okay. It's in the pipeline.
Speaker 5
So what do you recommend if somebody's like, hey, I really want to help my new consultants. Get better at sales. Besides joining your Facebook group, and, you know, doing Bob's thing like, what are there? Are there good sales books, you know, that you recommend?
Speaker 1
So one of my favorite authors and we have a very similar way of approaching sales is Jeb blunt. So that's B l o u and T is not meant for neck network marketers, but it focuses on heightening your emotional intelligence for all levels of sales, which is prospecting and sales conversations follow up. He's amazing. I really, really like him. So that's a good and he has so many books that I would just send people there. That's really good. Another great book is gap selling. I like gap selling a lot, but that's like Kenan, and you know what, I think I listed these somewhere. Hold on one second. I'm pretty sure. I have a website page
Speaker 1
we see her on. Here we go. Ah, that's where it is. I was like, I'm pretty sure I have a web page for this. Okay. I put it in the chat. There's all of my resources in one nice place. I was like I could have sworn I had my VA put this all in one place.
Unknown Speaker
Hey, um, last question.
Speaker 5
What's your morning routine look like to keep your mindset so strong? Oh,
Speaker 1
I love that. That's such a good question. So I have to get my workout in in the morning or it's game over. So I get up. I'm usually about 530 and make sure that I get about 45 minutes to an hour of a workout and before my kids wake up, the bus picks up at 730 so I wake them up at seven so seven to 730 is like the hurry up and get dressed you know and get them out the door kind of madness. But for me it's the thing that I cannot break from is that workout is really really crucial for me and I'm a peloton fan. So if you've ever taken a peloton class, they are motivational speakers in themselves. So I get the motivation and I get the workout and like a two for one. So I really, really really liked that. Oh yes let me edit Can I share the share a convo Michelle? Oh Becky. Yes, yes, yes. We have time for one more. That's great. So for me, that's what I do. And then I also if I have time, I'll journal but I really really like either pulling up a meditation for my peloton app you can use anyone that you like calm headspace, whatever it is. So I really like that. And then also I make sure that I know what my intention for the day is like what activities am I going to do? Right so I released simple routine just because I know what gets me excited. And what gets me excited is working out feeling strong for the day listening some motivation, taking a few minutes to meditate and going into my day intentional. So it's really simple. I don't do anything super fancy. And if it's time for I'm trying to hit a new goal, then I'll focus on tasks versus like, you know, if I have what tasks build out my next goal, and then if I'm feeling really off and things have just been kind of rubbing me wrong, I make sure I get back to gratitude journaling and that seems to really help. Our right BECKY Yes, go ahead and share your screen and Okay.
Speaker 7
Hi, I am okay, I'm with Plexus and her background on this conversation. Johanna is a parent of a former student of mine. And so I started conversation she posted in her stories, slapping tortilla, that tortilla challenge thing where you take water in your mouth and you're so weird. You're setting a bad example for your child. Oh my gosh, what are you thinking and she laughs That is a challenge. And I said looks like you're having fun. How's it going with three kids at home? So I'm like trying to see like is there a problem here? How's her energy or whatever? So she said it's not bad. Her husband's off for the summer. That's awesome. I said, Wow, that's incredible. Not many jobs other than teachers get summers off. Did he have vacation time or whatever saved? Up maternity leave? Okay, so, um, I go on, it's like, that's awesome. That he can do that. I love Emerson. That's her son who I had in kindergarten, but he has a lot of energy and with a little brother and a baby. Wow, how do you do it all? She says it's hard and I'm not gonna lie. So then I tried to do like an acknowledge relate and shared during school. It's sometimes hard to have trying to juggle all the things that I thought would make me good, why feature summer lets me slow down and realize something I want something different. What's been a challenge, having three kids at home? And she says, balancing everything. And then I tried another knowledge relate, share. Do you find yourself feeling guilty because you feel like you're not showing up as your best self for Kyle and the kids. That was how I felt not being my best for my students and my husband. She said, Yeah, 100% I would get overwhelmed. Then I did a voice message asking if I could share with her what I do. She said sure. And then I did another voice message where I shared my I help statement. She didn't respond. So I said, Hey, hope you had a good weekend. Just wanted to make sure you saw my last message. She says I did that's awesome. What you do? What do you think about seeing if this might be helpful, able to help you feel more vibrant and energetic. To keep up with your family. And then she said, I'm going on a trip I'll touch back when we get back. And then she never touched back with me and I just I didn't know how to come back to that conversation. So it's mostly just been like, surface chit chat.
Speaker 1
Last one. Let me see on the bottom. The last message you sent her
Speaker 7
very last message. I'm hurt. She had a video of her husband and son wrestling on the floor and I was like that's such a great thing for boys and dads to do.
Speaker 1
Okay, 
awesome. Um, okay, so on the next time so I see you're engaging with her stories the next time that she posts a story so it's not like added context and left field. I would engage with it again and ask an open ended question at the end say Hey, I just realized we never revisited after your trip. About getting you started with some products. And then you couldn't recap what you said before. Are you still interested in talking about that? And then the reason she wanted it like because to feel more vibrant and energetic. Okay.
+1
awesome. Um, okay, so on the next time so I see you're engaging with her stories the next time that she posts a story so it's not like added context and left field. I would engage with it again and ask an open ended question at the end say Hey, I just realized we never revisited after your trip. About getting you started with some products. And then you couldn't recap what you said before. Are you still interested in talking about that? And then the reason she wanted it like because to feel more vibrant and energetic. Okay. Unknown Speaker
Thanks.
Speaker 1
Yes, you bet. So that's how I would do and okay. And when you're going back and forth on stories like this and engaging on light hearted way, you don't want to come out of like left field randomly with like a message. So I always wait for the next opportunity and then bring the conversation back.
Speaker 7
Okay. All right. So next time she has a story just sick or something we never revisited you still interested in.
Speaker 1
And then energy Yeah, and recap what her need was so that it's transformational selling and not just like transactional right so tie that need back in and what her desire was, and yeah,
Unknown Speaker
okay. Thank you. I'm writing that down.
Speaker 1
Re Okay, so one last thing from Trish here. And then I think we're wrapping it up. Bob talks about asking a goal question at some point in the conversation. What's a good goal question for people who might be stressed out and anxious to find out what their hopes and dreams are? So I would just simply ask them like, what would you replace your anxiety and stress with what energy are you seeking? Or what feelings are you seeking? Like what is your perfect day look like? Like how do you feel throughout the day? I would go along those lines.
Unknown Speaker
Okay, thank you.
Unknown Speaker
You're welcome. All right, everyone. That
Speaker 1
was amazing. I'm so glad to see all of you. I appreciate you so much showing up and I wish you the best darn sales month ever go march. All right. I'll see you all.
Unknown Speaker
Oh, thank you.