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Call with Caine and Weiner- LEGALZOOM CLASS ACTION | Otter.ai

Call with Caine and Weiner- LEGALZOOM CLASS ACTION

Robert Paisola20min

Speaker 1

00:01

All right, this is Robert Paisola. With Western capital international The time is 11am. It's on February 15 2021. Responding to a letter by Kane and whiner regarding a collection matter, they're saying that money is due to one of their clients the Legal Zoom. I can't believe somebody like Legal Zoom was sending me a letter saying that I owe them money. But let's just find out what they have to say. We are recording this this for national broadcast. And we are recording this live. Standby. Good afternoon. Who am I speaking to?

Unknown Speaker

00:54

My name is Clay, small.

Unknown Speaker

00:55

Clay, how are you today?

Unknown Speaker

00:58

I'm fantastic. How you doing?

Speaker 1

00:59

I'm doing okay. Clay. You said I just got a problem. Maybe you can help me out clay. I just, I just walked in. I've been up skiing in my Park City house in Utah. And all of a sudden I got this note. And I wanted to go ahead and send it to you and go ahead and talk to you about that. Are you there? No problem. I assume you would kind of want it right. Correct. Okay. All right. Are you guys working out of your house? Are you guys working in the call center lately? Because of the pandemic?

Unknown Speaker

01:35

I'm working with the Sherman Oaks officer.

Speaker 1

01:37

Oh, your insurance, your insurance. Okay. Okay. All right. Well, I'll tell you what, let me go ahead and I did you did the DI D pull it up with the telephone number.

Unknown Speaker

01:48

What's your account number?

Speaker 1

01:50

on your account? It says Kanan wider 17630702. That's your internal account number. That's the name that I go by. That's right.

Speaker 2

02:11

So looks like legal demo signed an account office for a Registered Agent service plus annual renewal from 2018 amount owed is $399.

Speaker 1

02:20

Okay, okay. So why don't you go ahead, let's just start off real slow. And explain to me what this is, if you wouldn't mind.

Speaker 2

02:30

This is an amount owed to collections regarding a Registered Agent service, purchased and also had an annual renewal. Okay, interesting is the 399 is for the annual renewal.

Speaker 1

02:40

Okay. We're services provided by your client when they didn't get paid for that end your renewal? Did In other words, did your client get did your client perform services, which happens to be Legal Zoom, Legal Zoom. This is the this is the one that is on TV that talks about helping you set up your corporation and they work with you to try to do what they can to keep you out of legal trouble, right. And all of a sudden, I get a letter, reference number 18729454. That says LegalZoom has turned me over for collections

Speaker 2

03:17

because you you purchased a Registered Agent with an annual renewal that you didn't pay for.

Speaker 1

03:21

Okay, so let me ask you a question. Did I receive the registration package during this period of time? That's a very, very direct question. It's either yes or no, sir. Did I receive the services?

Speaker 2

03:33

I'm sorry. Go ahead and answer your questions to respond very quickly. Yes.

Speaker 1

03:42

I don't think I don't think I don't think I don't. Hold on. I don't think you can handle adversarial Hey, hang on,

Unknown Speaker

03:49

hang on a second. Hold on.

Speaker 1

03:50

Don't Don't get mad. Whatever. You don't hang up on me. Okay. I don't think you can handle adversarial with me my friend. Okay. Because you don't know who you're talking to. Okay, so let's just start with that right there. So the question I asked you was, were the services performed by your client? To make them feel that they're do $399? That's the question, sir.

Speaker 2

04:18

My client provided registry services. That's the amount is paid.

Speaker 1

04:22

Okay, so you're saying so so the answer your question is, they actually did provide Registered Agent services during the period of time, what date? What dates for the registration services riser?

Speaker 2

04:35

Did somebody call them as a Registered Agent? I'm not aware of anybody having a call for funds needed to be paid.

Speaker 1

04:41

Ah, that's, that's a great point. You've got some great, great points. Because that's exactly right. There was there was no requirement to use them as a legal agent. And there was no requirement. I'm sorry, sir.

Unknown Speaker

05:00

But you set them up as a Registered Agent.

Speaker 1

05:02

Okay, the question was, the question was, did they provide a service? Yes or no?

Speaker 2

05:11

My understanding is they were listed as a registered agent for whatever entity you're trying to get together.

Unknown Speaker

05:15

All right?

Speaker 2

05:16

I'll tell you what, if you chose if you chose if you chose if you chose that business not to go through, unless you notify them within the terms and conditions then.

Speaker 1

05:27

Okay, so So let's take a look at let's, let's take a look at this. Then there's a couple more questions I have for you. Number one, you're on 5805, supposedly, right? in Sherman Oaks. Okay, all right. So So the issue is that your client is sent over to beta, a letter dated February 8, saying that there's a balance do a 399? What is that date of last activity on that? The date of services by your client? Sir, if you look that up, please. And what's your name again, sir?

Unknown Speaker

05:59

CLAY small.

Speaker 1

06:00

Clay small. That's right. 818251178. Okay. Clay. Yeah. Tell me the date of service that that was that was provided clay, please.

Unknown Speaker

06:12

I'm unclear as to

Speaker 1

06:14

do you not understand the question? Okay. Clay, your client, creditor Legal Zoom, is asking for the total of $399. For services, they, as you said they performed. I asked you when those services were performed. So I need a date. What you have here to the year, right? Because like, I'm sorry, 2018 2018. Okay.

Speaker 1

06:43

All right. So what months, were we talking about 2018 years. So I guess during 2018, they just go ahead and perform Registered Agent services for every single client.

Unknown Speaker

06:56

I'm not. I'm not I'm not legals. Oh, sir.

Speaker 1

06:58

I know you're not and I and thank thankfully, you're not thankful you're not clay, because you sound like a decent guy. But let me ask you a question. Does anything about this to you make sense? CLAY? Okay. Why don't you go ahead and tell me what it means clay? Why does it make sense?

Speaker 2

07:20

you purchased a Registered Agent service with an automated renewals for one year?

Speaker 1

07:24

Oh, an automated Oh, whoa, okay, hold on a second. Hold on. So it's automated renewal. Okay. So I didn't specifically call up and say, Hello, Legal Zoom, I want you to continue Registered Agent services, they just automatically went and renewed the renewed it for another year

Speaker 2

07:41

to be an auto renewal, because part of the package that you purchased was if you wish to stop that service, you have to do certain things under the terms and conditions what

Speaker 1

07:49

Okay, what service What? Okay, what and because I am curious what so what are the what's the process that I needed to follow? I claim,

Unknown Speaker

07:59

you would have to you have to look at your documentation. If you don't want to purchase

Speaker 1

08:02

we'll play you receive the media on the file. Okay, you received documentation back on February 8. And I guess I had asked a question to you ask your question. Have you put this on any type of a credit report play? Okay, is there any is there an agreement with your client to report these to the credit bureau?

Unknown Speaker

08:24

I'm sorry, I'm gonna answer at this time. I'm sorry. At this time,

Speaker 1

08:29

Clay, I asked a very direct question. I'm just I'm an I'm an unsophisticated debtor who's calling in trying to find out I just got a letter that said that Legal Zoom,

Unknown Speaker

08:40

I give you a very, very specific answer.

Unknown Speaker

08:42

Yes, please.

Unknown Speaker

08:46

I'm sorry.

Unknown Speaker

08:49

Robert, already gave you the answer.

Speaker 1

08:50

Go ahead. I'm listening. Say it again? No, no, sometimes with the least sophisticated consumer.

Unknown Speaker

08:57

To repeat this a third time?

Speaker 1

08:58

Yeah, what repeated three or four times we have to? And we'll find out why LegalZoom is doing this to people. See, that's that that's what you don't realize, okay, is that we don't just

Unknown Speaker

09:09

mean, somebody purchase a package and the terms and conditions,

Speaker 1

09:13

terms and conditions? Well, I just asked you what the terms and conditions are claiming You said you didn't even know. That's pretty sad.

Speaker 2

09:21

to refer that you need to refer to your own documentation when you purchase the package.

Speaker 1

09:24

why I'm asking you here, you're the one that sent me a demand letter.

Speaker 2

09:30

Normally, I'm just a third party. Third Party is standing in between two entities trying to get what's fair, what's not fair. My client has hired us to enforce collections on it.

Speaker 1

09:41

Okay, hold on, hold on. Your client has hired you to enforce collections. What does that mean? Please be very specific what that means. What does that mean? CLAY? What is it forced collections mean?

Unknown Speaker

09:56

You want me to go into details. I'm not gonna go into details on that.

Speaker 1

10:00

Why are you a man? Are you a brand new collector? Have you been? Have you been trained in the FDCPA? Are you Are you new?

Unknown Speaker

10:08

FDCPA? What

Speaker 1

10:09

do you do? Do you understand? Do you? Or have you been? Have you been trained on how to collect debt? I ask you specific questions you're not answering. you're avoiding them.

Unknown Speaker

10:22

You're asking for something on a commercial account. This is a commercial

Speaker 1

10:24

clay. I received a letter from Canaan Weiner, Robert, out of out of out of out of show notes. Okay. And it says your accounts been listed

Unknown Speaker

10:36

for setting up a business entity. Okay.

Speaker 1

10:38

So I guess the only question it really matters, clay. Clay is thanks for not hanging up. I appreciate you. You're one of the very few people that that do not hang up. And I appreciate that. It says if you notify this office in writing within 30 days from receiving this notice of dispute the validity of the debt or any portion thereof, this opposite of a chain verification. So my understanding is that you don't have verification at this time. Is that correct? You just received a data disc with a data dump and a bunch of phone numbers. I'm talking to you right now. Clay. Clay, you need to talk to your legal department, my friend. This is a very, very, very difficult,

Unknown Speaker

11:26

very specific, I'm asking Did you did you?

Speaker 1

11:28

Did you take advantage of this? It says and this? If you request this office in writing 30 days resident, you this house will provide you with the name and address of the original creditor? Did you purchase this account? CLAY? Wait a second. So this you guys don't own this. You're just collecting this third party? Right. Okay, all right, that doesn't report to the credit bureau does not are not reporting to the credit bureau on this matter. So clay, let me ask you a question. I'm sorry.

Unknown Speaker

12:01

Robert, I said I'm not reporting at this time.

Speaker 1

12:04

Well, you're not gonna report it at all on me. Because if you do I swear to God, I'll have you in federal court so quick, you will know what hit you. And I will sue. I will sue Kanan. whiner again, Sir, let me tell you who you're talking to. Okay. My name is Robert Paisola. I'm the CEO of my collector.com dotnet.org. We sued debt collectors. We are a litigious firm. That's all we do all day long is we sued debt collectors. So when somebody comes to me, and says that a company in a Legal Zoom has placed the file for collections, and you don't have the data to back it up, and all you say is did you send the information? You're not answering the questions clay. And I told you, I dispute the validity of debt. Okay, so the good news is, okay, but you sent me a demand letter clay, and if I was the least sophisticated consumer, I'd be shaking in my pants right now. Because Legal Zoom is coming after me on an account where I did not order the reoccurring services, I did not call up and proactively state Legal Zoom, I want you to do this, and I will pay you $399 this is called a passive. Jesus. This is what oh my god, this is passive. If you don't call us we're gonna charge your account. Clay. The agree because of certain agreements that were made, as you said,

Unknown Speaker

13:39

disagree, Robert, what? So we can agree to disagree, Robert,

Speaker 1

13:43

well, we can agree to disagree, because there's probably about 200,000 people, they're gonna be listening to this. And they're gonna wonder very, very, very, very clearly. Why LegalZoom with all of their money at all of the people they deal with why they would go and force somebody into a contract and then coerce them into payment by a small small ass collection company called Canaan whiners been sued

Unknown Speaker

14:10

for something else

Speaker 1

14:11

Oh, no, no, no, no, this is not grandstanding. This is this is preparing for federal this is this is preparing for federal courts are no No, no, we don't grandstand at all ever, ever. Okay, so let's establish let's establish two things. let's establish two things number one. I do not owe your client Kanan whiner number two you said you don't own this debt you're collecting as a third party. Number three. I dispute the validity of debt number four. I did not request the services. Number five. I'm calling you because you sent me a letter and I'm scared. I'm scared. What's gonna happen if clay doesn't get his money?

Unknown Speaker

14:55

You see, I'm terrified right now clay because I pay my bills. Clay I'm terrified. And you said you're there to enforce the payment of the debt clay and you'll tell me what that means clay. What does it mean?

Speaker 1

15:10

Yes, you are absolutely required. Clay I know all your business activities, I've read your court files my friend, I know everything about you guys, more than you will ever, ever,

Unknown Speaker

15:24

ever know.

Speaker 1

15:27

So what do you have to say? What do you have to say to people who enter into because this is gonna, this is gonna be a really, really? Very, very big issue. What do you had to say? What do you say? I have to say that what do you have to say to people that enter into agreements with Legal Zoom? Hey, I'm talking like, Don't talk what i'm talking ever. Okay? What do you have to say to people? You're gonna hang up the phone? Are you gonna hang up? Are you gonna hit the phone? If you hang up? That's that's your last possible solution to this issue. Because you're not a collector you don't have to have There you go. Ladies and gentlemen, that was a call with Cain and whiner a collection agency, based in Sherman Oaks, California. And you know what's funny, we've sued them many, many times. And this is what we do. So to their client Legal Zoom. I strongly suggest that you figure out what you're doing sending out demand letters in the middle of a pandemic? What are you doing sending out demand letters in the middle of a pandemic? Why is it the your client, your collection company couldn't even tell us why the debt was valid. He couldn't even tell us a time other than a year.

Speaker 1

16:55

So the question is, what do we do now? What do we do? Well, I'll tell you what we're gonna do. As always, we're gonna go ahead and post this on our international website. And we're gonna contact the corporate counsel for Legal Zoom, because you see exactly what's going on. And I'll tell you what, to anybody else who is a victim of Legal Zoom, I want you to do me a favor, guys. I want you to send an email to class action at my collector.org o RG. And I want you to outline exactly what happened to you. When you were harassed and discouraged and put down and told that they were retained to collect the debt they didn't even put on, they can't even put on your credit report. In the middle of a pandemic. You see, friends, this is what we do. And we take people like Mr. Clay small if that is his real name at 818-251-1780. And we're gonna make sure that this is not only put up on our websites, we're going to go ahead and get this transcribed because you the American people need to realize what happens. If you don't call one day before, it's time to have them re charge your credit card for services that you are not using.

Unknown Speaker

18:20

Because you can look forward to the same letter. We're gonna read and paste, we're gonna go ahead and post this letter to our website.

Speaker 1

18:27

I feel bad for Legal Zoom. I feel actually I don't feel bad for Kane and Wayne Weiner. We've actually got against them so many times. And you know what this is this will be this will be nothing different. As always guys, they hang up the phone because they cannot handle it. They can't handle it. You know what we can and that's why we get paid money. We're not collecting debt anymore. We don't collect debt. We sued debt collectors. Cannon wire Wiener. govern yourself accordingly. You can reach us at Western capital 702 to 193624. Feel free to ask for myself or anybody in our legal department. Because I'd love to have a discussion with you to explain to the American people why you are doing what you're doing. This call is being recorded. We're in Salt Lake City, Utah. It's 215 2021 The time is 12:19am. Pacific Standard Time. And that brand new collector clay brand new obviously doesn't even know the law doesn't have any clue how to even collect money. couldn't answer any of our questions. 1-800-373-8913 that's how you can reach us here at Western capital. This is the way we help you. This goal will now be indexed, archived, transcribed and uploaded. This call is now terminated Legal Zoom account number 18729454. God help you because you're gonna need a lot of attorneys to deal with this with my friends.

Unknown Speaker

20:15

We're live

Speaker 1

20:18

and we're not grandstanding. We're showing our clients exactly what we do. And I had a great weekend. Up until the time I walked in and saw this letter. So the question is, what would you do? I don't know. Hopefully you pick the phone call us. Like there's not a chance in hell, they'll get a dime. This call is now concluded end of call. This is Robert Paisola. With Western capital International, my collector.org my collector dotnet Western capital investments calm and the call

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