Clubhouse Townhall – Jun 13, 2021

    4:02PM Jun 13, 2021

    Speakers:

    Paul Davison

    Anu

    Stephanie Simon

    Keywords:

    people

    clubhouse

    room

    question

    club

    hosts

    event

    hallway

    discovery

    important

    features

    week

    android

    app

    search

    rsvp

    build

    link

    add

    calendar

    I have not had anything for breakfast but Jen does cooking eggs right next to me right now.

    So I'm gonna call on you for lots of questions. Oh, man. Can we give it 10 seconds then get started. Okay.

    I'm like looking to make sure I see steps hat. Got it.

    Yeah. All right, let me. Let's dive right, and then we'll get going. All right, let's kick it off. Welcome everybody to the clubhouse weekly town hall, I, Paul, and this is my co founder row Han, and this is my teammate, I knew and our teammates steps, and we do these every Sunday 9am Pacific sometimes 901 or 902. And the goal is just to tell you what's new in clubhouse, what we've been building. Like any new features that we're working on any company announcements that we need to make and then most importantly to answer your questions. So, the way we do questions is you go to support that clubhouse, calm, and scroll to the bottom and you'll see a link to submit your questions for town hall. And as I as I always say like we used to just do this free for all style where like everyone would literally come up on stage and we would just take questions. And it was really fun. But then it got crazy and it went, an hour to two hours to three hours to four and a half hours so now we do it in a more structured way where you send your questions in advance so we can try and make sure we get to the most commonly asked questions every week. If you haven't submitted a question you can still do it now so while we're talking if you come up with a new one. Just go to support clubhouse. COMM And scroll to the bottom, and you can submit a question for townhall, and if we have time at the end, then we will get to it at the end. And I think that's it. So, Steph. As always, you want to kick it off with some highlights from the past week.

    Yes, let's do it back on back on the West Coast and feeling a little bit like real Han sounds, which is sleepy. I love where you get on Rowhani like, hi guys. Meanwhile I'm practicing like maybe me and advanced the demons, anyway. Okay guys, clubhouse, as we all know is really a go to place whenever you want to get the inside scoop on something that you're interested in literally no matter what it is a side hobby a guilty pleasure a piece of breaking news. And this week was no different. For instance, fans of comics and cosplay had a place to share their excitement about Marvel's new documentary behind the mask when Melissa Thomas from this world is such a Marvel club hosted another cosplay cons and creativity room she talked a lot about the underlying messages in the documentary, and the concept of alter egos. Speaking of Paul, I think you had an alter ego roaming the hallway this week was it a pulsara I saw

    something like that happens.

    But I digress. But I digress. Many artists like Prince and Beyonce take on these alter egos in order to channel creative energy. In the same way superheroes done a cake or a mask, like she said wearing the mask wearing the costume enables a person to express his side of themselves, that is not visible in ordinary identity. As someone who thoroughly enjoys costuming myself. I thought that was super interesting perspective on channeling creativity. Alright shift Shifting gears to something a little bit more left brain we had Jorge Conde VJ Pandey Vinita agarwalla and Marc Andreessen from a 16 bio club. They were joined by Madonna CEO Stephane Abend cell this week which is incredible. to learn about his perspective on what he calls the mRNA revolution and the process that led to the development of the maternal vaccines Stefan shared that the technology. Number during the develop allowed them to design the COVID RNA vaccine in only 48 hours. This was of course expedited by the government's operation warp speed Stefan highlighted that it was so remarkable, because it allowed them to not only take a suit to not take a clinical risk because Madonna's still did a full phase one two and three of testing, but it allowed them to do everything in parallel because they were only taking financial risk. I was super, of course. Really impressed and mind blown at this execution speed, but thankful for this amazing operation that backed it up. Now on the other end of the new spectrum Justin Higgins from politics and media one on one had a great conversation with vices, chief political correspondent Liz landers this week, and answered a lot of questions about the election, with most of the questions actually coming from the audience, which of course we love Justin is also hosting what no doubt will be another compelling room today right after the Town Hall on the future of Israeli politics, all right from politics to pop culture I know there are a lot of bachelor and bachelorette superfans here. Maya and Nadia, and Karen Somerton and Rob Fitzgerald from the crazy good fun club brought all the tea during their bachelor at live viewing party. If you're a fan of any of these, to be honest if any reality television show I highly Can I highly recommend you connecting with your community on clubhouse because it's, It's pretty cool to see big clubs deliver conversation, and sort of obsessed and watch together, how I'm sure everyone by now I actually just heard an update on Roland Garros, but I'm sure everyone has heard by now about tennis star, Naomi the SOC his decision to withdraw from the French Open and take some time away from tennis in order to care for mental health. The resilience lab came together this week for the conversation was Naomi Osaka, and the future of elite athleticism, to host a really meaningful conversation about mental health in the sports world with a full lineup of sports psychologists and pro athletes, including dR dT dr michael durveys and divert Greg gayness, they talked about how important and inspiring a decision, heard her decision was especially for young athletes and people who look up to her as a role model not only for success. But self care. Dr xurveys summed it up beautifully when he said Naomi Osaka is one of our many heroes, who is saying, invest in your inner life because it matters. Alright, switching gears a bit I'm sure a lot of us have heard the myth of the dark web, but perhaps don't know much about it. But Chris mapman who works as the principal data scientist and Chief Technology and Innovation Officer at NASA's Jet Propulsion Lab. Join Talk Nerdy to Me hosts Amanda Johnstone to talk about the dark web and how computer scientists have been working to prevent illegal transactions that take place there. Chris has actually helped to build and create several search engine engines that sort through millions of ads and images on the dark world, to help law enforcement identify and stop things like child exploitation. Big time drug trafficking and illegal arms transactions Chris share that some of the things that he sees are truly psychologically damaging. I wanted to take a moment to acknowledge the shooting in Austin overnight, these events are two to really frequent and Austin is such a special community, even though I'm from Oklahoma, I have a lot of love for Texas, and a lot of love for Austin and I know. Anu, you're really close to us and right now. I hope that those impacted make us with recovery, and just wrapping up I'll just close off and say I hope you were all able to find something, some time today to dive into the things that you love I watched the movie soul yesterday on the plane, and that was my like takeaway, let's dig into things we love on clubhouse and off. All right, back to you.

    Thank you so much stuff. Obviously we'd like to second your comments on Austin say thank you to, to the entire community for just sharing news, checking in with one another about about the events that are happening there. All right, changing gears back to clubhouse is another really exciting week we welcome millions of new people to the community this week and I just want to say a big special thank you to the people and clubs, who have been showing them the ropes, you know, I, we do new user orientation every Wednesday. Usually, we wish we shifted it to five Pacific nine six Pacific but we do it every Wednesday night, and we talk about, you know what clubhouse is and how it works and what the norms are and all sorts of stuff about clubhouse. And one thing that I talk about a lot, there is this idea of being a welcoming space, I mean, the, the way I describe it is like coming into a room on clubhouse. It's kind of like going to a party at a friend of a friend's house, where we're you know maybe you know a couple people but you don't know most of them are going to a wedding for someone that you went to high school with where everyone else seems to know each other from college and you don't are going to meet up and you recognize a co worker from across the room, but you don't really know anyone else there and I can tell you from personal experience, when I have situations like that it is always, always, always so much better when I am immediately made to feel welcome, right when you come into the room and people come up and introduce themselves and they're like, Oh, how do you know Steph like Great to meet you. Come join our circle and you know, do you want to drink and, and you just feel like you're you're welcome and you're, you're welcoming, and you're wanted and you belong. And one of my favorite things about the clubhouse community is how welcome they make people feel so in a week like this where you have millions of people coming through the gate iOS, Android, you have all of these amazing rooms of people that are just saying, saying welcome and showing people the ropes and, and, you know that that's, that just makes me so happy to see that so I wanted to thank everyone who's been doing that, especially thank you to the public speaking club and others who have been hosting rooms to help give people tips and support and chance to practice their speaking skills. We always say we want clubhouse to be a place where people can have important conversations and meaningful conversations and and feel comfortable sharing their thoughts. But one of the things that we hear all the time is that speaking on clubhouse. You know, it can be intimidating sometimes right and just like speaking publicly anywhere it can be, and sort of have people that, that can help them, and to have clubhouse be a place that helps people improve their speaking skills. I just think it's fantastic. So, big thank you to everyone who's been doing the welcome rooms. And, you know, welcoming people from the US and internationally. Speaking of international next few weeks, we're also going to be sharing some news on the Creator first program which we did and how we're thinking about expanding that well beyond the US, so keep your eyes open, on, on more news about that on our social media accounts and clubhouse HQ. For more details, it's been, it's just been amazing like the past just the first half of this year I guess in club, go from the small US centric community into such a global network of communities with, with so many people from all over the world it's it's been the most exciting thing you've ever had a chance to work on. So, you know, like I love love love seeing people from different cultures connecting with people around shared interests and around the world, whether you're talking about like crypto farming or farming, farming, or anything else, we're just gonna keep working to make that better and better, easier and easier everyday so that's probably a good segue into the product work that we're doing and what's coming up next there so

    this, this next release that we're doing it's going to go live on Tuesday. So one thing that we did is we decided to shift from a weekly really scheduled to a bi weekly release schedule bi weekly and every two weeks sense of the word. And the reason we're doing that is because there's a lot of overhead in like submitting the app and writing the release notes and doing QA, to make sure there are no bugs, And as the team's getting bigger, it just, it takes more and more of our time to do that. And so we're going to build features just as fast, but we're going to start releasing them every two weeks instead of every one week, because I think it'll allow us to eliminate some that overhead and just go faster. So we've got a release that's going live. Hopefully this Tuesday, and we're continuing a lot of work under the hood, like we mentioned this recently like discovery is the biggest thing that we're focused on and that means showing you the best follows suggestions showing you the best room suggestions, showing you the best clubs you should join sending you really really good notifications that are just the ones that are relevant to you. It's a huge endeavor and as a live service it's probably the most important thing that we can do. And so we're doing a ton of work under the hood that isn't going to be visible in terms of new features but hopefully will just be visible in the quality of the suggestions that you're seeing over the coming weeks and months. So, continuing a lot of under hood work also working on some longer term features that we'll be excited to announce, as soon as they're ready. And then also, like tooling internal tooling for support for trust and safety to make sure that we can quickly investigate any incidents that come up and answer your requests when you send a support request so, so lots of under the hood stuff and lots of longer term stuff. A couple things that you will notice on iOS. This week, we're shipping some new notification preferences and types. We're trying to simplify things make it really easy for you to customize exactly the types of notifications that you want to receive. And then, you know, turn on and off though, the ones that you want and the ones that you don't want. We're doing some work to improve how notifications appear when they get sent to you. And then we're also I mentioned last week I think relaxing the rules for club creation so more people can start clubs, you don't have to. You don't have to pass a really high bar, like you had to before, you'd have to have been on the app, a few days and amassed like a handful of followers and tried to talk in a couple times so, so those new rules. And then on the Android side a couple big things we're shipping this week one is hallway recommendations. So I talked about this before but in the interest of like discovery. Discovery. Discovery. One thing that we want to do is make it really easy for you to discover interesting people you might want to follow topics that you might want to say you're interested in clubs that you might want to join, upcoming events that you might want to RSVP for all from the hallway so you don't have to dive deep into the miniature hallways of the Explore tab. So, those are going to ship on Android. This week, and I mentioned this last time with iOS but the first thing that we do is we ship the ability for your app for the client to actually show you these things and the second thing that we do is work on the back end on the server to deliver really good recommendations for them, so they will be live with this week's release for Android, but you might not see them appear until we polish up the algorithms and start delivering them on the backend so you can expect those start appearing over the coming weeks whether you're on iOS or Android directly in your hallway. The second thing that we're shipping that's going to be visible in the Android client is the ability to hide rooms. So this is another move towards discovery if you ever see rooms that aren't interesting to you, you'll be able to just tap and hold and hide them, and they will just go away and you won't have to ever see them again. And the third big thing that we're launching on Android is the sidebar. So on iOS right now, if you're in the hallway and you swipe from the right to the left, you'll see what some people call the buddy list or some people call the sidebar is the list of all of your friends who are online right now, and all the clubs that you're a part of that have members who are online right now with really easy buttons to go in and see what room, your friends are in whether they're talking or speaking and what the title of the room is. And to start a new room with them, or invite them to start a new room so it's a really quick way to see all of the people that matter most to you and where they are right now. So that's me shipping an Android which we're really excited about. And then the next releases, which will go live. We're targeting June 29 So like two weeks from now, they're, they're going to be focused again on a lot of under the hood stuff a lot of discovery work room ranking we want to serve. We want to send you a lot fewer notifications that are all much higher quality, and also a lot of work that we're doing longer term features, but there will be a few things in app that that you'll notice a couple of ones to mention right now on iOS. There are going to be some improvements to accessibility, we're trying to get these in this week actually. But there was a fix, last week, that was suggested that we do that we have screeners support for the is online status. So we're going to add that, either to this release or the next release, a bunch of smaller agreements in app, a lot of work on notification quality, but but really it's going to be an under the hood release and then on the Android side, we're working to launch payments on the 29th in the US, and then we'll expand payments on both Android and iOS internationally over the coming months, but we're gonna watch the first wave of payments on on Android on the 29th and so anyone will be able to send money to anyone who has payments enabled, and it's just a way to recognize people thank people to to transact with people. And as with iOS. If you send someone $5 or $10 100% of that payment will go directly to them. There, there's a small payment processing fee that goes directly to stripe, our payment processing partner and clubhouse will take nothing. And so we're really excited to get payments up there soon. Really, nominate people to join your clubs and accept that is something that we're adding to Android, and more notification improvements and notification formatting coming live on Android that week as well.

    And I think that is it for the product updates so it you know it's it's always painful for us to like not have lots and lots of client visible features, every time we ship a release because we know that that's important. And we know that those are really fun and they matter of time. But, but just to just to underscore it again like we really think the best thing we can do for everyone here is to make discovery, better, better and better. And so that's what we're we're working really hard on all the time right now, so hopefully you'll notice those improvements, and you'll be happy that we prioritize that. I knew that you want to go into q&a. I am ready. We've got almost a full 40 minutes today which is a good thing I'm always gonna

    go at it I never exactly you're so amazing. Do you want me to give one word answers yes or no later. Okay. All right, let's, let's, let's see how we do and then I'll tell you, if we need to speak up. So, all right, starting with discovery as usual because we, it's really top of mind for us and of course we're getting a lot of questions about it, especially with expanding globally. So Room Search. Have you thought about adding a live in the moment, search feature. For example, after watching an NBA or sporting event I loved a feature that would allow me to search for other live rooms on this particular topic.

    Yes. Okay. Okay now. Yeah,

    we've talked about this the Apollo specifically I think around like, you know you search for other rooms that are live.

    Yes, so the 100% Like it's crazy that we don't have search we should obviously have search for every type of entity in the app we have it in a few focus places like if you're in the hallway and you tap on the Search icon in the upper left, you can search for clubs you can search for users. And there a couple other places in the app where you can search, but live room search. It's the reason we did not have it in the early days is because the first version of clubhouse was a single room. And so Room Search didn't really make too much sense. And even as we got bigger there just weren't that many rooms. There are lots of rooms now. And so I do think this sort of thing makes more sense now the question, so if you questions, it's like, what do you search is it club name, is it the title of the room is it the people in the room. Is it the description of the event, if there's a description of the event, that, that, you know, corresponds to it. Is there is there other metadata you can search and then what happens if you search and there are no results for that room that are happening live right now how do we make that so it's not a disappointing experience. How do we think about the role of search versus discovery, where instead of like asking you what you want to see we suggest some things we think you might want to see, and we allow you to browse around there. Is that universal search. So it's rooms but also users and clubs and upcoming events. So, they're just some details to figure out there it is. It is top of mind though this isn't like cool maybe we'll have this in six months, it's like yeah we should we should add this So there there are a couple things that we're working on that. We're really excited about right now that we're going to stay focused on for the next few weeks but hopefully we'll, we'll end up adding search, you know, in July or something like that because it's such a fundamental part of any, I mean, it's, it's crazy. We don't have it, we obviously need it. And those are some of the details that we're trying to figure out,

    okay modification on some questions we've been getting around, support for multiple languages. So someone says, I host a number of multilingual rooms in that the man's and the stage and the audience are usually in different languages. So for example, English, Italian and Japanese. And they do live translation in those rooms, so they'd like to know, how do we tag these in the hallway, I think. Like, who do we show these to in the hallway, given that they are intended to have multiple languages within this room at once.

    This is not something that we support. Well, I haven't. This is super interesting like I am, this is not a use case that we that we hear about a lot, and it's a very interesting one because one of the things that we're so excited about is how to, like, as mentioned before, bring people from different cultures together, and, and have that sort of dialogue. Right now, wrong correct me if I'm wrong but I believe we assign a single language to every room that we see. And so if there was a multilingual room, and someone at the user level only spoke one of the three languages and the primary language of the room was tagged as being in a different one. I think that person would not see that language. And we thought about this before, like it's very, It can be very interesting to go into rooms where they're speaking a different language, but it's a novelty. And in a lot of cases, not this room that they're talking about but like just seeing a room that's in a completely different language that you don't speak at all where you speak out of it. Like, it's interesting, but I think it's more important to show someone high quality rooms that are in their language so they can really understand the content and connect and talk with people about it, this idea of having multilingual rooms. Maybe in the future we'll have the ability to tag a room and say what languages. This room is going to be using. And, but then how do you prevent people from getting, I don't really know how we're gonna handle this honestly, it's an edge case. But it's a really cool one, and I don't have a great answer for it but right now it would be tagged with a single language.

    Yeah, I know we've seen a lot of these bridge rooms around Android rollout as well. So I'm excited for us to think about this a bit more but I think we're super appreciative when we do see these rooms because they're very fascinating.

    Yeah, I think, I think it's really really interesting space I would say like, just, just, yeah. So as you're thinking about it right now, just know that he will be tagged with if the title of the room is in a certain language. It'll probably be tagged as that language so just, if you knowing that you have to pick in that regard from a discovery perspective. Just keep that in mind, and we'll try to find ways to support that in the future, because it's a really cool use case.

    Okay, question about giving us feedback on rooms so we have a kind of swipe to remove a room feature, there's a question about how to handle clubs. So, or maybe there's a suggestion please let us mute to end or block rooms from a specific club. A lot of my hallways are taken up by rooms from specific clubs. I don't necessarily want to stop following the people who go into these clubs, but I don't want to see the rooms from a particular club.

    I think that's, I think that, then I get it, that makes sense. That's very interesting. So I think that, you know, we discover the way we think about is that ideally, we can just be smart and in for that. When you are, when this person is talking, if you don't enter the room that you don't like that room so, so there are a couple things that we've been talking about recently that that we're excited about one is to just, if we noticed that there is a room that's hosted by a certain person and you never enter it, then we would like to try to show that room to you less often or less prominently. So that's one thing that we're, we're actively going to be working on in the next week or two on the Discovery front so hopefully this will solve the problem for you. We were also talking this weekend about ways that we could give you more explicit control where when you hide a room you could sort of say, What about it like what made you hide it. And this might include something, something like that now we don't have that on the roadmap right now, but I think that would be another way that we can do it so that's, that's good. I think we have a couple solutions for this and it's a really important one to flag so I really appreciate this feedback. Help is on the way.

    Okay, all right, getting some questions around rooms and clubs and events, a lot of use cases, one that we got asked about is for education. So given the group growth of clubhouse, do you see clubhouse potentially being used for online classes. If so, what specific features do you think could be added to cater for online courses hosted on clubhouse.

    Oh that's a cool one. So I think that the. So yes clubhouse can definitely be used for online classes. And I know that because we've seen people do it before. Side note BJ Fogg, has done a class on clubhouses dhafra which is awesome, and really exciting. And they're using it, I believe they've used it in all sorts of interesting ways we've heard people in other universities doing stuff like this too. But I, but I do think that there's probably a set of features that would really help. One is just us getting to general leaves so that anyone could easily join a room without an invite, and and obviously getting on Android is really important. I think private rooms are really important just like optimizing, all of those flows. I think that the ability to ask questions. It really depends on the, the way that the course is structured right you can have a lot of depending on the style right you either have to present something or you don't have to present something, you, you, you're taking questions or you're not taking questions. A lot of times you want to refer to something visually, we don't really have the ability to do that right now. So I think it'd be more like discussion style courses. So I do see clubhouse being used for this because I think that anywhere where you have people coming together and talking, using their voices gathering in small groups, that's something that you could do on clubhouse, you know, we, I often say like voice, it's relatively new in the world social networking but it's the oldest medium right like we've been gathering in small groups with other people and talking with our voices since the beginning of civilization, I think it's the foundation of civilization, it's how we pass along knowledge and build trust and form relationships and develop ideas and that's what, that's exactly what you do in school. Right. and, and that's so universal, it's so broad, right, you think about, you know radio but also podcasting and conferences and conventions and lectures and meetups and small group dinners and, and, and dating and and parties and and postgame press conferences and company town halls and political town halls, I mean it's, you could do all of those things by gathering small people and using your voice, and there's no reason why you can't do all of those things by gathering with small groups of people and using your voice over the internet. So yes, 100%, in terms of features that I think would make it better. It would probably be something allowed you to display, you know, slides or project something within a room, maybe like polling and things like that, that could be used but but, you know, you don't need any of that I think you just need someone who's sufficiently motivated and wants to, you know, wants to try it out. The one thing I would say just thinking out loud is that I think the discovery part of clubhouses, it's, it's something we're always really focused on so if you already have a small group, and you already have a way to gather them in a set schedule a way to communicate with them I think the advantage of clubhouse is relatively lower I think that if you wanted to host a course, and invite people to it and let people discover it on a clubhouse and to like Pinyon guests from clubhouse and, and do it in a way that was more native to clubhouses and network. I think that that's where it gets really exciting to me.

    All right. Question about event series, any additional thinking on simplifying show hosting by connecting multiple events, and allowing users to always get notified for a show each week, when they sign up to get notified for the first one.

    Yes, so there are a couple things here. One is, one is really like recurring rooms, and the second one is getting notified for current rooms. Okay so recurring rooms, we, when we first built, the calendar. It was literally a notion doc that was totally disconnected from clubhouse. And so we didn't have recurring rooms there, I think we did actually support recurring rooms.

    And yeah, we did. Yeah, they're like a coffee program every morning at 9am, and you had all these people joining with big ambitions and then, you know, like, one or two of them would set like a recurring room for every day for eternity. And then they would stop doing it or they would change their focus to some other room and you'd have the calendar that was just kind of like littered with all of these stale events and sort of like hot, that's not good. You want every, you want to build trust, you want people to know that when they see an event in the calendar, it's going to happen. And, and it's probably fine. If there's a little bit more friction, it's probably fine, because that means that the only people putting events in the calendar are the ones who are really motivated and they're really going to follow up and they care enough to add it every day. And they, they update the description they update the metadata like it's a better experience for the people who are consuming for their audience if they, if they updated every day, even if it's a little bit more friction and.

    And then, the one thing I would say though is we now have a calendar that is integrated into the app. So what you could do is you could detect no shows, so if you put in a recurring event, though, like for anyone who hasn't done this before when you put an event in the calendar, the way that you start the event. As you open up the app. With it, you know, around this, the scheduled start time of your event. You know within 10 minutes or so and you tap the green button and when you do that it will say, Oh, are you trying to start this event that you put in the calendar for 10 minutes from now. And it'll have a big green button that you can tap and you tap it, and it'll carry over the event description the event title all of your co hosts it will notify everyone that it started, so they're actually connected in the database, like the calendar and the room that you start. So now, if you put a recurring room in the calendar, you know, if we enabled that we could detect no shows, and if you don't show up for one of them or two of them we could just remove all future events from the calendar. So we actually have the ability to do it right now, which I think is, it is good. It would mean the description would probably be less interesting and it might get a little stale, but it would be easier as a creator, so we could do that right now we might, that the second thing is the ability to, as a consumer, say, I want to RSVP for every future instance of this event and for anyone who doesn't know we added a special Bell. About a month ago which is like an RSVP bell to every event. And if you ever see an event that you're interested in. It's really important that you tap the bell. Because what it will do is it will send you a reliable notification the notification will look different, it'll buzz. Have a little bell icon and it will show up only when the event actually starts like when the person hits to start the room. It'll be like, oh like IV starting room right now. And, and so it's useful for you, but it also will let other people know, like, it'll let the system know that this is a trending event like a lot of people are RSVP for this thing. This one, this one must be really interesting. So if there's a recurring clubroom that has an event on Wednesday, that's like a crazy event they got some crazy guests and everyone's super excited about it, or there's some other, you know, show that has. We're lots of people who are interested in this niche topic that you're interested in, have started to RSVP for this event, then that would allow us to surface that event to you. So it not only helps you but it helps the Creator because it surfaces, the event to more people who are relevant, and that makes the room better because you're going to get more good questions and there'll just be more energy in the room. So that's what the bell is for. Now we could add the ability to say, okay, every time. This Club hosts a show, I want to get notified about it and and I want this thing to be reliable and I want it to appear in the little mini calendar at the top of my hallway. And again, We might do that. The one downside is the things that appear in your mini calendar at the top of your hallway we want those to be things that you have explicitly opted into that are really high signal, and really relevant to you, because you have said, I want to be at this event. And so, if we were to let you RSVP to every event from a club, which I personally want to do sometimes I definitely do. Then, you might get to the point where you've, you know you've done that for a bunch of clubs, and so your mini cow just becomes cluttered with some shows you really want to go to and some you don't really want to go to, There's less signal that helps power recommendation system wide, so, so it's it's sort of an E, it's another ease versus quality thing. And, and so one alternative approach we could do is say, Okay, we'll only show events in your mini cow. If you've explicitly tapped the bell, but we're gonna do a better job of showing you upcoming events directly in your hallway or elsewhere in the app so that you build that muscle of coming in and knowing about these events in the first place and then tapping the bell if you want to attend them. So, you know, I know that's a lot in the weeds and a lot of detail, but, but, but that's some of our thinking around it so we might have recurring events, we might allow you to RSVP for every event in a club, it's just a trade off between ease and signal, and that's what we try and balance.

    All right, common one that we get. So I sometimes call this a feature checking, you are limiting the number of interested users that can join a club since creators cannot invite everyone that may be interested. Would you consider changing these permissions or add a request to join button for clubs.

    Yes, so we need to. One of the things on our list is to is to take away that piece of friction and make it simpler. And also, I think that if people follow your club, it doesn't really make sense to rate limit how many of them you can invite to become members, so hopefully we will have improvements to that over the next couple of releases.

    All right. This question relates maybe a little bit to the recurring rooms piece but is it possible to add a feature that allows us to save templates for scheduled rooms, for example, so we don't have to write a description, and search and add the same speakers, every time. I think it's slightly different but related.

    Yeah, totally. This is something that we were talking about this week, and I believe it's something that we used to have, at some point where you could you could basically clone a previous event right you get copy of a previous event which is not exactly the same but it's pretty close to what this person is asking for. And I think that that definitely makes sense, and maybe we can do that as part of the overhaul that we're talking about over the next few releases,

    great fun question when will hyperlinks become available.

    Okay, where

    I think we've heard it both on you know user profiles so like being able to link to a personal website but then maybe also like being able to share a link into a room, I assume, also on a club profile so any discovery surface in a way.

    Okay, so there are links to clubhouse objects and links to the open web, and links to clubhouse objects. We have some of them right now where if you had mentioned someone on your in the bio of your profile, it'll link to their profile and clubhouse. We would like to do that for events and for clubs as well. And that's pretty low risk it just is that we just have to do the UI like for usernames, we just, if we detected an at symbol, then we can just link it for clubs you have to do more of like an autocomplete because people don't know the user name for a club, if that makes sense because that's not really exposed. So, you just have to build like a type of head and a bit more UI for that and so we haven't prioritized it yet, but we want any entity and clubhouse to be linkable from any other entity in clubhouse effectively. The question about links to other places on the internet. We want to enable that too. You just have to do some work to manage quality and prevent spam and abuse, because people might try to link you to malicious sites or, You know, things that you don't actually want to go to. And so you have to think about how to like who's allowed to do that and what domains you want to allow and is it for everyone or, you know how many links can you have. So, on the roadmap, but that's why we haven't done it yet because it's a non trivial endeavor and it will slow us slow down our ability to do all the other things that we've been talking about.

    Okay, um, quick question about accessibility in rooms. Yes, I am blind using VoiceOver, if I'm a moderate, if, if I am sorry, one second. Okay, so this person is asking, when a person comes into the room, it doesn't announce that there are new people entering into the room, there's no like auditory signal, so it makes it difficult for them to bring someone onto the stage, is it possible for us to, I guess allow some noise to be made to indicate that a new person has entered the room.

    That's a great one to flag. I don't know. The simplest way to solve this, right, like you could do it, chime in. That someone enters the room. But then, is it for it's not gonna be for Iraq no one for everyone. Right. So is it just for people that you follow or is it for CO follows. And then what happens if a new person were someone. Yeah, what if it's not for a hand raised if it's just for someone entering the room I'm not sure how to do that without getting without getting noisy, but we should figure out a solution for that. We, you know, we've been doing like an audit of all the different surfaces and and interactions like this, where we don't currently have a solution. So we should add this one to our list, because it's a tricky one, and it's an important one. So, I think we have to take homework on that one, and I really appreciate the suggestion.

    Okay, I'm going to give you some, some rapid fire questions. Yep. Oh, okay, for onboarding. This is a question actually coming to us from a professor in India. So they're saying, as most youngsters struggle to use clubhouse here, Could you please provide a one hour online workshop for our college students to learn about the features of clubhouse.

    Yes, it is called New User orientation. But the problem is like that is currently at five o'clock Pacific time, right. Yeah, that's right, which is like what

    530

    Yeah. Yes. Okay, so we should be like we need to figure out a solution for that time shifting thing and I know one thing that we've been talking about is, it is sort of with hosts, how do we make sure that people know everything that they should be doing to make room successful and taking another pass it a lot of our documentation so why don't we include as part of our documentation. Yes, we have some solution for that if they're if they're sufficiently motivated Neves orientation is the perfect place for that that's exactly what we do there, but if not we should we should come up with some async resources for that,

    or we can just get you to do nice orientation, several times a day.

    If you don't want to. I don't know how many college kids are up at 530, unless they say oh, maybe we'll fill up Scylla.

    Okay, I'm gonna bundle, we have a few questions and analytics for creators, or for hosts so top line question when will room hosts and club leaders be able to see analytics for our rooms. So that's the top line question, and then some specifics around. Will you ever give creator creator data to moderators. So basically like Will we give more information to moderators in rooms, about how much time and who for example is participating in the room so it's like not data about them but about other people that are participating in their rooms. And then like a more specific question, if I have, you know 1800 followers would you allow me to export information about my followers, whether they're just following me, or in a club.

    So, this is one of those things where we, we talk we we really understand this, like the, the questions here the request here, and we're choosing to prioritize discovery first. So, I think analytics are really nice but I think it's more important that the right people can find your room, and that you can consistently grow your audience, every week, even you can have a clear playbook that says, I'm a creator, I want to host public conversations and I would like to grow my audience every week and make my show successful, how do I do that, and we can tell you exactly what you need to do, we can build out our own discovery systems to be better and better and better with things like hallway recommendations and more metadata about things and new ways to discover people and RSVP bells and things like that, so that you can consistently grow your audience. After that, we want to prioritize a lot of these in Room features that tell you more about your audience and give you more analytics, but my belief is that if you're looking to grow your audience and know more about your audience. If you have to pick one. I think the former is more important. And so it's so hard with a startup, you're like, you, you always have a million things that you want to prioritize, and in hiring is the best way to do it you just have to keep building the team and we're growing really, really fast the team right now. But But if forced to prioritize we prioritize discovery so you can grow your audience consistently over time and know exactly how to do that. And then the other stuff will hopefully come in the coming months.

    Okay related question that we've been getting asked a lot, when will monetization, become available internationally, and this person says, especially in Europe, parentheses Germany.

    So, this is something that we're working to do over, like hope called the, you know, over the summer over the next couple of months. And there are a lot of like international regulations and sort of payments work differently in different countries so it takes a little bit of work. And, but, but really that's we're targeting like the next couple months to roll out payments globally.

    And when will pay walls for rooms, become available, parentheses, globally, please.

    So, I don't know exactly but like hopefully around the same timeframe, it's just we think it's more important that we can help you consistently grow your rooms, and then we can layer and things like that. Later this, you know, over the coming months. And so we think about payments as our first version but then we also think about other other features like paywalls, you know like paid rooms subscriptions in room tipping and that sort of stuff.

    Yeah, so a little bit of a, like a heat map of a lot of questions.

    Yeah, it's because like it. It just aligns all the incentives so well for consumers, it's important to because it gives you know for listeners because it gives great creators a reason to come on the platform and bring their audience to us great shows, and to get rewarded for it so it's something that's really core to how we want to build a business and, and I'm not just paying lip service to it like it's really really top of mind for us and hopefully like you'll see a lot more of that over the coming months, we just want to get a couple other big things shipped first.

    All right, rolls nicely into this next question. How does clubhouse and make money, exclamation, question mark,

    question. We don't, we don't currently make money. We are fortunate to have the support of an amazing group of hundreds of investors, across all different industries and, and she has got a really diverse and amazing cap table, that includes a lot of a lot of creators and, and people from all different, all different backgrounds. So right now we are not making money the way we plan to support the business going forward, is by having some sort of, you know, small cut that we take of transactions, and the, the idea is we want to align things so that we only grow our business is, if all of the creators on the platform are also growing their businesses.

    Alright, simple enough, we just have to figure out exactly what that is. Okay. No, I feel like we've zoomed in really narrowly no we're like, coming up to the bigger question so, because we've been seeing, you know, I think there's we mentioned like millions of people joining we've been getting a lot of questions around like What is the vision, which I know we've talked about before with the liquid we've seen this new concept that everyone is rushing to hear, let us know what your mission and vision is for it.

    And you want me to. You want me to. That's not a yes or no, that's not a yes or no. Yes.

    Okay, I'll give a quick version of this, um, our, the thing that gets us too excited, Is this idea of creating a new type of social network, that, that makes you feel better, rather than worse, that that's not about likes, and follows and dunking on people or trolling people or posturing or having your social media manager post stuff for you but that but that's about genuine human connection where you can spend as much time as you want, and close the app, at the end of your session. Like I was saying before feeling better than you did when you opened it because you've deepen friendships and you've met people and you've learned. It's in we think audio just lends itself so well to that I mentioned earlier that it's relatively new in the world of social networking but it's the oldest medium. Right, almost everyone can talk. And, you know, we, we, we've been gathering in small groups and doing this since the beginning of civilization, and we always say like the best communication products. They've taken things that we've always enjoyed doing. As humans, you know that we're wired to do, and they make it easier to do it with anyone and and I, I often use these examples, so apologies if you've heard me talk about them before but, but this predates the internet right like before the before the telephone existed. We always enjoy talking to people but you could only talk to people, if they were within earshot. Right, that's just physics work like I could yell, then someone 50 feet away could hear me that but that was it. And then the telephone came along and I could talk to people in in London and Tokyo Nairobi and all over the world and before video I could only see things that were line of sight and now I can see through buildings and through mountains and across continents and, and we think the same thing about, about voice. Right. We've always enjoyed getting together with people and in small groups and talking and with clubhouse part of the, you know, we really sort of been building the building, building the plane while we try and fly it. And we've only come to really appreciate this, over the course of the past 14 months while we've been working on it but, but it is just such an incredibly powerful medium. And when you ask what can you do with voice, you can do so many different things and this idea that anyone anywhere in the world can can open their phone, no matter what networks they have access to no matter where they live, no matter what their economic situation is they can open up their phone and they can be in the room, and you can open up your phone any time of day, any day of the week, and just be in a room with five people 10 People 20 People 100 People who are somewhere else in the world, maybe you know some of them maybe some of them or you're in your extended group maybe there's some of them are people that you never would have met before, but they're deeply passionate about the same things you're passionate about and these people can can help you learn they can become your friends and your partners you can you can work on causes together you can you can grow together, I mean that's, that's unbelievable to me. So I think that this is something that, that that's so universal, I think it's something that, that, that billions of people could use and, and it's time well spent. Right, if you're building friendships you're learning you're you're meeting people. And, and so that's what we want to build we want to build a global network of communities where people can come together in groups, large and small public and private, and can connect in a way that's more human, so I know that's not the full answer. But, but that's the those are some things that we think about a lot.

    Yeah, I know we zoomed out real far on this one, but. Next up, what do we have dark mode. Exactly. Yes is the answer. Idea

    zoomed in what, give me a zoomed in one. Um,

    yeah.

    So, actually I think one thing that would be nice as part of this next question is to maybe like quickly mentioned the differences between public social and closed rooms. Yeah, which is a big part of obviously how we see people using this all around the world to the narrow question is like, you know what, what are the notifications and privacy settings for a private room to the other room types.

    Yeah so private or closed room, I always call it privacy just call it private, but it's a classroom is private, so you pick you handpick the people who are going to be in the room. And anyone who's invited to the room can see it but no one else can see it. And the sidebar just says your online it doesn't say that. You know what room you're in or anything like that so close to a private room just to you and people you've invited the social room is visible just the people who you follow if you're a moderator. So anyone the moderators follow not the people who follow them, but people they follow the people they have explicitly said they think are interesting, and they would like to talk to, they're the only ones who can see the room and they're awesome. They're like fun little dinner parties, they're super intimate and cool. And then the default is a an open room that anyone can see and join, and all of them are great and they serve very different, very different purposes.

    All right. And then, one, one final question here from community to make it safe and trust a profile and avoid potential trolls, could you make it mandatory to add information on the back. Before users are able to use the app,

    you know, we could do that. But then I think if people didn't want to, they would just type in nonsense. And I don't think it would be helpful. So we try and think about encouraging people giving them a reason to do it rather than forcing them to do it, and other things that you can do are like part of giving a positive incentive, you could. I mean it just, it leads to more genuine connections that leads to better people discovering you or at least more people following you, if that's what you want, but you know, with things like follow suggestions when we serve those in the hallway, we might filter out ones that don't have a bio, you know, you'll just show up less often in the app if you don't have a bio. So, so I totally agree it's so much better when you have a bio and we just try and think about like carrots like positive things we could do to encourage you to have it. But, but, you know, we try not to force it because I don't think that would lead to, you know, quality bias necessarily.

    All right, We definitely made up time on the back half of this.

    I can go fast when I need to go fast. That's right.

    That was a curveball. Okay, so now in time for my favorite segment of town halls. The request for shows. This last conversation was, like, did you hear that in the back of Paul's voice just now shows even brought out.

    Okay. Um, we have one minute so I'll try and go quickly. A couple okay one specific a couple general Okay. Video games that like depend a bunch of cool video game rooms, video games, always been a passion point for people in clubhouse and with all the three news this week. Feels like that's been turned up to 11 So we'd love to see more gaming and like gaming culture rooms so it's been really really cool, and to others. Oh commute shows. Now that like some people are commuting, they're going to the office like I've had my first commute, it's really, it's really strange, and it's awesome. I've really enjoyed listening to clubhouse on my commute and I tip I typically listen to like new shows or things like that, but I love to see people have shows that are purpose built for like the morning commute, or the drive home, or lunch hour or like unwind at night so I think like shows that are specifically built for commuting would be, would be really cool and you can start to get people in the habit of, you know just tuning in every day, every time they head out for work every time they get home from work. So, those, like, really excited to see more of those. And then the third one. I always feel that I know like, it might seem a little silly, but a lot of times, the most powerful rooms that I see are ones that, that have some sort of structure that encourages people to speak authentically, like you know the Rosebud Dorn format that I can't even remember who popularized that whether it was like Andrew or scooter or someone else but like I think Rosebud Thorne is something good, that's happening in your life something new that's happening in your life and something difficult that's happening in your life right now. And you just bring people up and they can say, each of those things. It especially when you pair it with audio, it just leads to these really personal and vulnerable and authentic conversations that are that are super powerful, so I'd love to see someone start like like a nightly show Rosebud Dorner or some other format like that that encourages people to be really authentic. So those are my three video game rooms, can you chose Rosebud Thorne, those just top of mine. As always, people come up with better stuff than I come up with but but those are those are mine for this week

    on the commute shows I definitely, I think I don't know if they were actually in the airport terminal or not. Oh yeah. Interesting wants to see

    Yeah, I love that real community. All right, Ken Oh one not too bad,

    not bad. Yeah,

    if you could start, actually, that'd be pretty impressive. So, I will, I will be quick thank you so much everyone for spending a little bit of your Sunday with us, we're mentally grateful that we get to there, that, that we get to spend time with you that you care enough to be here, and that you're part of this community. It's like, just every day, we're just, it's the most exciting thing we've ever had a chance to work on and so much of what we build is based on these questions. And I just want to, as always express our thanks, in our at our gratitude for for all of you being here. I think there are some really good conversations that are about to start. I think a couple that I was going to go to is art club, Drew is hosting Dr. Bernice King for an important discussion about love and non violence. Also none other than Dwayne Wade is hosting a discussion on wine, and all the finer things in life and the Wade sellers club, so I hope to see you there. In many of the other amazing rooms that are going to be happening today and and throughout the week and hope to talk with all of you know, in the in the days and weeks and months to come. Have a great rest of your weekend everyone. Thank you so much for being part of clubhouse and we'll talk to you soon. Thanks, everybody. Bye guys.